I have lived in LA and Boston as a writer and Ive never found more helpful and competent computer specialists. This place is the best. I called and they said to come in anytime. They were so kind, did the repair immediately, and didnt even charge me for it. I stayed awhile just to talk. They reconditioned my beloved X220 and its like new now. If Alfa was in downtown Boston, the lines would be around the block!
If Alfa Computer was in downtown Boston, the line would be around the block. Tan and Joe are the best, and kindest computer guys out there. They upgraded my very old X220 to Windows 10 and even set it up so I can operate it. Theyre also always available and willing to work remotely when you have questions. Its always a pleasure to work with them. If you need a repair -- or a new/used computer -- go to Alfa Computer and youll be grateful. Best computer repair in Boston area!
Wonderful guys to work with and trustworthy,helping old seniors like myself to get going when things go wrong is were the excell. A few of my friends go to Alfa Computer and they were very happy with the results. I highly recomend them.Nancy Marshall
We have been getting all our computers from Alfa, including our kids for school, for more than 20 years I would not go anywhere else. They will build you the system you want and always stand behind what they do. I will not go to the big box stores for my computer needs. Alfa is the best and have never had a bad experience. They will fix anything that is wrong without question. And the price is always right!
Had a fan in my computer die (made a LOT of noise) so I took it to Alfa on the suggestion of my wife, who had taken her computer there for service. They put in a new one but it ran all the time and never shut off. I called them to ask I this was normal, they said they had put a heavy duty on in my computer and if I brought it back theyd replace it with a quiter one. They did and at no cost! Very pleased with their prompt and courteous service, not to mention the no-charge change-out. Very happy and very pleased.
Right, service is absolutely neither expected, nor promised. Wish a better one!
A couple of years ago, my laptop was bricked after installing a Microsoft update that was later recalled. Im an accountant and was in the middle of tax season and I had a bunch of important files that were not yet backed up. My hard drive also used TPM encryption which means that my chip had a unique signature. And of course I stored the keys on the encrypted hard drive! Alfa Computer somehow worked their magic and were able to not only fix my laptop with a new hard drive, but also decrypted and recovered all of my files. They even held on to old drive for a couple months to make sure I had time to go through all of my files and make sure everything I needed was properly recovered. Ive used them multiple times after that and will never go anywhere else!
Tan was really helpful and honest about the repair that I was facing for my older model iPhone. He suggested multiple options. I chose to repair rather than buy new. He got the job done in no time. Great service.
Theyre a company I wish I had more business for. They speak tech and genuinely know their stuff. If youre looking to have your computer built, I saw everything from liquid cooling systems to more scaled down medium builds.
Tan and Joe are my go to guys. I have purchased several computers from them. My requirements are usually high end and they always listen to what I need and come up with a great configuration at a reasonable price. Their support is excellent and timely. My next computer will certainly be purchased from them.
Alfa Computer saves the day again. The latest Microsoft Update messed up my entire computer. Was unable to use my Function keys, couldnt change the screen settings and I could barely see what was on my computer. Entire programs were deleted without my consent including my preferred browser (which was not MS coincidentally - harumph) I was in the middle of something important- taxes to be exact - and my PC was basically useless. I called and the owner took the time right then and there to remotely fix my PC settings and restore software that had been deleted.They charged me a reasonable rate and did not take advantage of my situation. I use them for all my PC problems and they have never disappointed. Now all I need to do is figure out how to stop Microsoft from messing around in my PC again. Love, love, love these guys.
We have been dealing with Alfa computer for years. They are the very best people I know for any problems with computers. Tan and Joe are friendly and very professional. They are the best.
Great company to work with. Tan is very knowledgeable and extremely thorough I highly recommend Alfa
THE GUYS AT ALFA COMPUTER ARE EXPERTS IN ALL COMPUTER RELATED PROBLEMS, OLD COMPUTERS OR NEW THEY CAN FIX IT, I WOULD DEFFINITLY RECOMMEND THEM FOR ALL YOUR COMPUTER FIXES, IVE BEEN A CUSTOMER SINCE 1993 AND WOULDNT GO ANYWHERE ELSE
Had a hardware issue with my gaming computer that I couldnt figure out, called about it and was able to drop it off that same day. They called me back a day later to tell me what the problem was and how much it would cost. Computer was fixed by the end of the week.Great communication, fair price and excellent service. Very happy to know theres a quality shop in the area and would highly recommend.
Tan and Joe at Alfa Computer have been a life line for me. I am not a technical person. They are almost immediately available to answer questions and go on line to assist me.
In all new and established service business relationships i look for competince, engagement, professionalism, sincerity and empathy.I called Alfa as a first time customer and Tan demonstrated each of these characteristics in a three hour challenging session.Excelent experience.!
Detailed oriented, great customer service and repairs and delivery in a timely fashion
What an extraordinary place to do business. Place is AMAZING. People are so knowledgeable and honest. Didnt think businesses like this existed anymore. Please if you need computer help save yourself a lot of time and frustration and give Alfa Computer Inc a call. You will be happy forever after. Only wish I knew about them long ago. They will be my go-to computer people from now on. Thanks guys, Roger
Alpha Computer has been our go to IT team for years. They have helped to keep my business running seamlessly with their experience and knowledge of just what we needed to be efficient and effective......
Ive been using Alfa for years. They are quite reliable and there prices are amongst the lowest.This time was a battery replacement for my Mac for only $140. Way below the Apple approved vendors, and Im sure Ill be fine for years.The only negative was the wrong battery was initially ordered (but I was able to keep my Mac during all this), but that was due to the fact that Apple had three changes of the internals under that same version number printed on the laptop. However, checking the software in About My Mac displays which of those three insides is truly in my Mac.
Alfa computers provides services at a reasonable cost. Tan, the owner, is very professional, knowledgeable and patient. He is very responsive and available on a short notice. I would highly recommend to small business and non-profits.
Good guys! they know their stuff.
Have used Alpa Computer numerous times. Always fast, reasonably priced & always correct. Never had to go back cuz something wasnt done properly. Joe & Ken are very nice & as helpful as can be.
Fixed by laptop screen in one hour, super quick and efficient. Alfa team was able to give me a quote through email and the communication was great. I would highly recommend to a friend.
I have been using the services of Alfa Computer for more than 15 years. I had my PC custom built by Tan years ago and he and Joe have been maintaining my PC yearly and remotely now for many years, since I moved up to NH. I don’t think there is anything they cannot do, they are so knowledgeable and genuinely care about their clients. Their pricing is also reasonable. I just had my operating system upgraded in January. I would never use anyone else.Dolores B.
My laptop crashed a few months ago. The motherboard was gone and beyond repair. Alfa Computers provided me with a refurbished laptop and was able to recover the data from my old computer. I am very happy with their highly efficient and cost-effective service and would highly recommend them.
I got a blue screen on my Dell laptop Inspirion 15 with the message hard drive is not installed. Joe at Alfa said it was probably a bad drive and replacemrnt would cost about $225. Next day he called to say it was only a bad connection. No need for a new drive. He was honest as well as very pleasant. I trust him.
PPM Associates has had a great business relationship with ALFA Computers. They have been always responsive and reliable in our interaction. Marc J.
I have gone here multiple times :) The two that work here are the sweetest guys on the planet. They will always be there for you for advice, fixing, and building. My first gaming PC, they built it. I picked out the components and they put it together. It seems like these guys can solve any problem!!!!!! One of our laptops wouldnt turn on and they figured it out and went as far as to upgrade the computer for us. I plan to go here for every electronic problem I cant figure out myself!
This company is wonderful! Every time I have had a problem with my computers they have helped us immediately often while I stood in their office. We have also purchased computers through the at very good prices. Cannot say enough to praise them.
I have worked with Tan the owner of Alfa Computer for over 20 years. In the corporate segment as well as in his business. He prides himself on the customer experience and delivering quality not quantity. Customer retention is key to his success. I consider him a great service oriented individual. He has become a life long friend. I enjoy working with him and his team.. Working for a Value Added Reseller I still to this day work opportunities with Tan...Jimmy FlahiveDirector of Strategic Accounts..Zehntek Soluions.
Recently had a major issue with my laptop, working from home. They worked very hard to recover my info and transfer onto another Laptop. When I needed a rescue they did a great job! - Very grateful to them. Highly recommend them.
I was in dire need of repair on my Sony CD player. I went on the internet and read Alpha computers reviews. They all were good!I brought it in and met Tan. I had a highly respectable conversation with him.I was called in a week. I considered that quick.It runs great, and Im very happy with his work.I would strongly recommend Alpha computer and Tan to help you with your equipment.!William deMontigny
I have brought my computers to Alfa for several years for repairs and upgrades. Each time I received Premier customer service, excellent and insightful advice, prompt and perfectly done repairs. In the long run they have saved me a lot of money because I have gotten many more years service out of my computers. I highly recommend Alfa Computer.
Alfa computer has worked on a number of my personal and professional computers over the past several years. The staff are extremely courteous, knowledgeable, and professional and I have always been totally satisfied with the work they have done. Their costs are quite reasonable and they get the work done quickly. I was recently out of town and had my computer crash and took it to a large well known computer service at a big box store. I was about to complete a really big project for work and had to get the data from the computer out with within a few days. After two days the service told me everything on the hard drive was lost and they would have to send it out to another state to fix it and that the cost could reach the thousands. When I returned home, I instead took it to Alpha and they retrieved everything in one day at a nominal cost. I cant say enough good things about Alpha Computer.
My experience with Alpha Computer has been nothing short of 5 star. Ive used Alpha Computer for both my professional needs as well as for friends and family. They have helped me with everything from broken laptop monitors to firewall installations and Ive never been disappointed.
Tan was great! He built me a beast of a gaming PC cheaper than it would have cost me to do it myself - Highly recommend this shop - I will be coming here from now on.
I was looking for an outfit that takes old computers and found Alfa Computer, Inc. in Woburn. Easy to find, plenty of parking. Very convenient, professional, contact-less drop-off.
I have been using Alfa as my source for computer equipment, service and support since the days of Win95 and boat anchor monitors. Whenever its been time to upgrade, theyve listened to what I was doing with my computer and come up with a right sized solution.The thing that I value most about Alfa is their support. Theyve been my own little IT department. Because of Alfa, I have never had to spend hours in help line hell trying to figure out what my computer problem really was. Often, theyve been able to help me fix a problem over the phone. Sometimes theyve needed to poke around inside my PC via the Internet. When Ive had to resort to dropping my PC at their shop, Ive always left knowing it would be done right and when promised.
I have to admit that my knowledge of technology is extremely limited so when I began having problems with my computer I looked on line for a company near me, After reading reviews, Alfa popped out.My biggest concern was that I couldnt make myself clear but from the moment I walked in, they were attentive and professional and right away my fears went away. They kept my computer and called me a couple of hours later. My problem was solved and my bill was reasonable. I have gone back a couple of times since then. The last time was during the first week of the pandemic. I was very fortunate because they were able to guide me (lots of patience from their part) and the problem was solved. They really worked with me and I was extremely satisfied.Maria G Hammond
Joe and Tan are experts in all types of computer/technical issues. They are truly helpful and responsive any time that i contact them. Their location is just off 128 and there is ample parking, as well.PB
Tan and Joe are amazing. Their capabilities are excellent. They are highly responsive (even when the store is closed, they have answered my e-mails).I really appreciate that they understand me and my needs and provide tailored solutions and equipment.
Be caution! Not as good as mentioned in other reviews. Use cheap third-party replacements with a non-cheap service (a little higher cost than other local stores). The worse is missing some small parts after their careless reassembly, for example: a connection of camera/microphone.
These guys are knowledgeable, helpful, honest, and put the effort in to get your hardware working again!Theyve helped me and my family with a few repairs over the years and theyve always looked out for my financial interests, let me know if I could get the same results cheaper, and keep on trying if something doesnt work instead of just giving up like a chain repair shop would. This is small business like it ought it be.
Superb. Alpha Computer was highly recommended on the consumer rating site Consumer Checkbook and it turns out they were in fact as wonderful as everyone said they were. I have used them a number of times over the past five years and each time their service was impeccable -- knowledgeable, fast, conscientious and personally extremely pleasant. Their prices are also among the lowest you will find in the area. Absolutely superb!
I have been getting my laptopS repaired here for the last couple years, the technician did their work on time and provided me with helpful information in order to maintain and take good care of my electronic stuff. I really appreciate in their work and their time to help me in the last couple years since I have many laptops in the house. I also brought my family’s member laptop to them. Thank you so much!!!
Alfa is the perfect model of the american small business. I purchased a few dollars worth of cables for an SSD install, but the employee (or owner?) treated me like I just spent a million bucks and made sure I had the correct parts.
Tan and his team never let me down, I tell everyone in need of PC either sales or service, go to Alfa. Always friendly and always doing good business. Keep up the good work team.
I am always a satisfied customer at Alfa Computer. Walk-in service is probably one of the most attractive features of this store, as well as the camaraderie and willingness to share knowledge. As we have all experienced, bad things happen to our computers suddenly and unexpectedly. So we run for help. I always run to Alfa Computer. The longest time they kept my laptop was five days because my Encryption key had been stolen and was being held for ransom. All my files were rebuilt by Alfa and once again legible. Alfa also added some much needed security software, which was very inexpensive and does a great job at protecting my data. I highly recommend this establishment.
So fast, so efficient!!!! Dropped my daughter’s laptop off at 11 am, it was ready to go same day!!! They fully explained various options for repair and pricing. Definitely recommend!!
Alfa Computer is my go-to business partner for emergency pc/laptop repairs. The staff are very professional, knowledgeable, and accommodating. Their prices are fair and turn-around times are very reasonable. They get the urgency and never try to take advantage. I highly recommend them.
As a small business owner, Tan & Joe have been my IT resource for several years. These guys are the best. Havent come across anything yet that they cant resolve. And they quickly respond to all calls.
Alfa is the best computer service I have ever used. They are immediately available to solve my issues. They are extremely knowledgeable with all the latest computer threats and I also use them as my primary back-up.They are 5 stars. in every way.
Have been a customer of Alfa Computer for over 10 years. Tan and Joe built my PC, have installed upgrades and have assisted with a number of data transfer and recovery projects. Their service is excellent and their prices are always reasonable. Consumers Checkbook magazine has consistently rated them as one of the top repair shops in the Greater Boston area.
We have dealt with Alfa Computers for 3 yearsAnd they have been a great asset in myCompany and relocating our hardware TanIs extremely knowledgeable and efficient WeShall continue using their service and appreciate their cooperation. We recommendThem highly. ThanksPilgrim Shoe Machine Corp
Great service with great people
EXCELLENT AND PROMPT SERVICE. ALWAYS WILLING TO HELP OVER PHONE IF POSSIBLE. TAN AND JOE BOTH VERY GOOD AT WHAT THEY DO.JIM BUMANN TECH AUTO SERVICE
Fast and thorough support for my issues. Friendly and helpful group. I highly recommend their service!
These folks are great. They have always steered me right. Recently they strongly advised against upgrading an old laptop. It is too old to spend any time or money on it. Two weeks later it wouldnt boot become of a cooling failure. I was worried about the hard drive.
Alfa computers is my place to go when having problems with my computer. I really need someone I can trust and can Identify and get it to work. These guys have so much knowledge and willing to make sure customers are happy. Thanks Tan and Nhi Anh !!!
We have been going to Alfa for years, buying our computers and also having them fixed can say enough about Tan and his help! Great service.I would highly recommend Alfa!MarieDeVito
Tan at Alfa Computers is very knowledgeable, professional and responsive. I recommend him highly.
Alfa Computer and its staff are so good at what they do. It is because of their collective talent I still have my 7+-year-old laptop and counting. I have brought it to Alfa Computer for some rare entanglements, all of which were successfully resolved. I recommend everyone to Alfa with absolute confidence I’m doing the right thing for my friends and associates.
I had my computer smoothly fixed by them ! They are excellent professionals !
Tan and Joe are extremely knowledgeable and friendly ! I value their insight and understanding of computers. They are a great team and value their clients thoughts and needs, always providing the best solution possible at a fair price ! I wouldnt go to anyone else for my computer needs !
I was having hard time with Dell Service when Alfa Computers came to rescue. This is one of the best computer repair shops. Prices are genuine and the owner Tan knows a lot about computers.
Alpha is polite, professional and responsive. They do not over complicate and understand the customers needs. A lot of companies claim they know what they are doing but only Alpha definitely knows what they are doing.
For many years Tan and his IT team have always gone the extra mile for us with great products and service. Yes, you cant wrong if you go to Alfa. They are exceptional, personable and exceedingly competent. My husband and I have found them to be remarkable - they know their stuff!
Have been going to Alfa Computer for years and they are always very responsive, helpful and find solutions to the IT problems Im having....excellent company/service!!!
Great place! Competent & timely. We have used Alpha numerous times at work and also for personal p/cs. Tan has answered my frantic call early morning before opening and spent a long time trying to help over the phone. He has connected remotely and assisted, and when we need to bring in a work computer they are very quick in repair and getting us back up and running. We just make one call and our woes are taken care of. Thank you for always being there to help.
I am a computer consultant and when I started my business back in 1994 I was looking for a computer supplier/ repair business that was local to where my clients were. I discovered Alfa Computer and have been dealing with them ever since. Their service is excellent and the knowledge of the current trends in the industry is exceptional. They will NEVER sell you any more than what you require and their repair rates are fair and very reasonable. If I had a computer issue I would go to them. I have also used them as a resource for some clients issues I had when trying to fix their issues. Great job guys!!
Alfa Computer is basically the perfect repair shop, and the only shop I have ever trusted to perform repair work on my own devices/rigs.The minute you walk into their small space in Woburn, all you can see is what essentially looks like a wasteland of electronics, but this is a good thing. True engineers are tinkerers, and the place is clearly run by people whos passion is computers.Ive assembled my own rigs for almost 20 years using OEM parts, and everything offered here is at a fair price, and service is quick.
I had a great experience with Alfa Computers. I called them with a printer problem. They determined that it was due to a Windows update and resolved the issue quickly.
I have taken many work PCs and laptops to Tan and the Alpha team for many years now. Virus issues, hard drives, cracked screens, circuit boards... they do it all. They always take great care of us and get us back up and running. Highly recommended!
Good people here! They will talk the issue through with you to best assess whats going on -- and if they figure it out on the spot and its an easy resolve, they tell you how to fix the problem -- even if it means they dont make a dime on you. Dont mind the clutter you may see when you come in -- they are busy, and they stay focused on whats most important.
Ive used Alfa computer a couple times in the past few years and have always been pleased with their service. Ive used them on one occasion to fix my sons computer, and later to purchase a custom gaming computer for my son. I would definitely use them again in the future and recommend them.
Great customer experience here, getting electronics fixed for my teenager son. Knowledgeable, helpful, friendly guys with quick turnaround service and decent prices. Would use again, and highly recommend!
Tan and company always give great service! very reasonable and handles issues quickly
Working with Tan over the years has been a pleasure. Alway courteous, patient, very knowledgeable, and quick to respond. Fairly priced, and will go the extra mile to get to the bottom of any issue. I am extremely pleased with Alfa, and I highly recommend them!
This is why you shop at the little guy. Great service! My computer died they fixed it. When my computer got old, they found me a great refurbished laptop for little money. I dont know much about computers and they calmly explain things to me, and are never condescending. It makes me happy that I found a place that I feel comfortable with, with knowledgeable people.
Highly recommended; knowledgeable; fast service; ethical; would bring my machines nowhere else!
I was in pressed with the reviews of Alfa Computer so I went down to speak with Tan about a desktop I would like built. Tan was very knowledgeable and helpful in this process. I have had my new computer for a while now some software issues with win10 came up and Tan was very helpful in resolving them. Thank You Tan for the quality computer and support....tom
Our companys computer server picked up a bad virus and stopped working on all of our work stations. We called Alfa computer and Tan came right out to our location. In short order he had it fixed so we could get back to work. But what he did next was even better. He installed anti-virus software that Alfa computer sells and monitors in real time on all of our computers. That was a couple of years ago and we have not had a problem since. Its not easy to find people like this that are good at what they do and want to help you and your business. If you have computer or network problems, call Tan and company so you can get back to taking care of your business. We did and its was one of the best business decisions we ever made.
All of the staff at my church rely on my computer to operate as server. I thought I was in trouble when I heard the load clattering of the fan falling to pieces right in front of me at 5 pm! But I wasnt in trouble because I called Alpha Commuter and Tan and Joe said bring it over. I did and within 15 minutes they had installed a new fan at a very reasonable price. Within 45 minutes I was back at my office doing my work and the Zoom meeting for that evening did not need to be postponed. Alpha Computers is definitely my go to place to get my computer fixed!!! Thank you Joe and Tan!
This is a terrific place. Top-notch service by phone when you need it -- friendly and astonishingly patient, even with a techno-phobe like me. Ive never had a problem with Alfa and dont expect to.
These guys really know there stuff. Down to earth. Reasonable prices and professional work. I will return asap to make sure my laptop amd desktop are maintaned properly and backed up. Make these guys my personal techs has give me a sense of relief that my data wont magically disappear some day from a hard drive crash.
I bring all my computer issues to Alfa Computer. Tan and Joe always have the resolution from clearing viruses from my daughters PC to building a high-end gaming PC for my son. I never go anywhere else!
I feel so confident working with Tan and Joe at Alfa. I know theyre getting me the best price for my machine, based on my specific needs. Thank you, both so much! Its stressful enough when an old laptop quits, but Alfa made the transition to a new one easy and uncomplicated. I highly recommend Alfa Computer in Woburn.
These guys are awesome....phenomenal service and technical support. Fast, great value for dealing with day to day PC / Laptop etc....issues. Like having your own IT department they do it all. With really good customer service. They wouldnt let me pay for a repair until I taken the laptop home and made sure the issue was fixed. Love these guys.Dean F.
Hard working trustworthy and dedicated to problem solving they helped so much with my first build and did not take advantage of my lack of knowledge. They are go to for pc solutions hands down. Ive been to 3 other places who figure out what was wrong before i found them they are the best by far
Very good place to go knowledgeable staff reasonable prices highly recommend
Great! I broke my computer screen on my Macbook Pro called to verify if they would be able to assist. They completed the job quick and efficiently. Great reasonable pricing as well!Would recommend to a friend. Great customer service.
Alfa Computer replaced my cracked screen on my Lenovo Thinkpad with no issues. I was stressed out when it first happened and concerned with all my data and pictures being lost. They are very professional and I felt assured that they would do a good job. I dealt with both Tan and Joe and wouldn’t hesitate to use them yet again if I have another crisis in the future.
These guys really know what they are doing. If fixable they will fix it. Fair pricing and good advice will be found here.
Alfa is the best....quick and knowledgeable....reasonably priced.No need to go anywhere else for computer repair and more.
Alfa Computer has been the only company I will turn to for computer sales and service for more than 10 years. I depend on my computers for a lot of things; therefore it’s important to always keep them running trouble free. When a virus brought down the hard drive in my home office computer, Alfa Computer was able to retrieve data that I thought was lost. They had me back up and running within one day at a very reasonable price. They improved the speed of another computer by installing a much faster solid-state hard drive. They have also saved me time and money when they have fixed problems remotely via the internet. I live in Dorchester, but even if I lived farther away I would continue to use them exclusively due to their integrity and the quality of service they deliver.
My laptop screen broke and rendered my computer totally useless until I could get it replaced. After some very frantic Googling, I found Alpha and decided to give them a call. Best decision I could have made. They were so nice and helpful when I brought my laptop in. Not only did they fix in an an hour...yes...1 hour, but they charged me a very reasonable price. I will be bringing them all my business from now on and I would recommend them for any and all computer related needs.
I recently brought my Windows 7 laptop for Tan to update to Windows 10. I also asked him to change some of my settings. Again, Tan was terrific! A day later, I had a problem with Word not opening. As busy as Tan is, he gave me his full attention and corrected the problem remotely. I can’t say enough of how wonderful he is! I would never go anywhere other than Alpha Computer and will always purchase our laptops from him.