Some professionals and experiences with businesses really stick out in your mind. The service department at Holler Honda in Winter Park, FL has definitely been that for our family. Weve used them a couple of times, and it is - hands down- the best dealership, best place of service weve ever taken our vehicles. They are polite, efficient, great with communication, and extremely skilled with diagnosing and maintaining our vehicles. We recently had a mysterious problem with the electrical system on our Honda, and it wasnt a common or straightforward fix. They were creative and stopped at nothing to get our vehicle perfectly in order. We scheduled to pick up the car at the end of the day on a Saturday, right before closing, and the very efficient and tireless service manager Ron Shillings-- even then --went above and beyond to show my husband aspects of our electrical system and key fob that we hadnt known. Our family has owned 7 Hondas, and this is exactly the reason we are a Honda family-- good cars, excellent service, and they make owning a car fun.

Im a first time Odyssey owner and this was my first time using Holler Honda. Ive had good and bad experiences with dealerships and repair shops over the years, like anybody else; working with Holler was an unequivocally good experience. When they ran into an unexpected complication (with some of the computerized components), they worked and worked until they solved the problem. I appreciate their determination and professionalism - Ron kept my wife and I informed of the delay and explained everything to us in laymans terms. We cant imagine a place with better service and friendlier more helpful staff!

This is by far the best Honda Service Center in Orlando, just on the edge of Winter park a couple of blocks from Fairbanks and 1792. The staff is so friendly, they didnt try to offer me anything I didnt need and were happy to chauffeur me home and come back to pick me up promptly. Thank you so much to the staff at Holler on Fairbanks for a wonderful service experience!

Friendly staff, helpful and knowledgeable! Thank you Ron and the rest of the team for making my experience there so great!

Had an appointment at 7:30AM and was greeting with great customer service. Ron and Al were both super helpful and Rons energy this early amazed me! I was cranky for having to be up early but dropping off my car put me in a great mood.My boyfriend had some questions about the estimate and they answered all of his questions in a professional way remaining just as nice.Service was done in less than an hour so before I had to clock in remotely I was able to pick up my car and finish the rest of my day with one less worry.I will definitely always schedule my service here!Thank you for your help!

I’ve been coming to this service center for over 5 years. The customer service is great! Ron will always keep you informed and ensure that you have a great experience.

Scheduled my oil change for 10am a week prior. Arrived a few minutes early and was informed by the front desk they are running late and that it will take about a hour to hour 15 to complete. No problem. I’ll wait. An hour 30 goes by I check on status and I was asked if I have an appointment...I asked for my keys. I don’t play those games. Never going to Holler Honda Service again.

I am so thankful for this Honda Service Center! I’ve had some bad experiences in the past with service centers overcharging me and causing damage to my car during inspections, etc. It’s so important for me to find a place I can trust - and I trust the staff here 100%! They are always nice, professional and get everything done in a timely manner. The location is great too because you can walk down to Hannibal Square or Park Ave and grab a cup of coffee while you wait. I’ll be a customer for life! Highly recommended.

Nice and clean place to get car fixed and oil change.

Friendly service and takes care of you cars needs. 🚗

They were very polite and accommodating.The waiting area was clean & comfortable.I would definitely go back as well as recommend them to friends and family

I received professional and prompt service for my recall appointment.They are really focused on offering great customer service.

Hello hello hello we love this place great service have a great day

They did a great job servicing my car. No high pressure sales and they prioritized what my car needed, could use, and will need in the future. Ill be back.

I have never had my car worked on here, but I have picked up parts for a 2005 Honda Civic from them on several occasions. Their prices are actually good on the things Ive needed. Definitely recommend calling them if you need a specific part for your Honda. They can look it up and either have it ready same day or by the next day.

Poor quality service, charge me a fortune without fixing the car problem.

My experience at Hollar Honda was absolutely amazing. I would also like to give a special shoutout to the sales representative Who helped my fiancé and I with our first “adult” purchase. Mo was very helpful and informative. He made the process smooth and easy. Every time I have gone to a dealership I’ve always felt pressured. Mo was not like this at all. He actually cared about what we wanted and did everything he could to help us get our dream car. I highly recommend seeing Mo!

Took my 2018 Honda Odyssey into the Holler Honda Fairbanks Ave. Service Center for oil change, a couple of recalls, and diagnosis & repair of a mysterious clunking noise on the front, drivers side. Al at the Service desk kept me updated throughout the repair process. David, the technician assigned to take care of my minivan, worked hard and went on multiple test-drives with me until he finally figured out the origin of the mysterious noise (ended up being a part that was not properly installed at the Honda dealership where I purchased my vehicle). David was also super nice and reassured he would continue working on my vehicle until he found the problem and repaired it to my satisfaction, which he did. I really appreciate their service, patience, and hard work. Will be visiting them in the future for my Honda automobile needs.

Great service! Prompt, friendly and quick. Thanks!!

This location is so convenient. Staff are super friendly. Getting your car serviced is always quick

Fantastic customer service & competitive pricing. Every experience ive had at Holler has been excellent. Its about an hour for oil change, tire rotation. They allow appointments and confirm prior. Staff is friendly and cater to the customer. Highly recommend!

I had the most awesome experience at the service center and give a huge shout out to Al Edgerton-, my hero last week!!! Many businesses have lost the desire and/or ability to provide excellent customer service. In Als case, not only did he provide it, he went over and beyond!!!!The service center was near closing when I had a tire emergency. I was around the corner from Holler Honda, so I pulled in. I said a quick prayer and crossed my fingers they could help. Al ended up staying late along with a service tech to help me. I seriously could not believe it nor could I have been more appreciative.If all people would take a page out of Als book, the world could be so much happier and peaceful. Al, thank you for setting the example!!! Ill never forget it.

While in town visiting family, my 2008 Pilot exhibited some problems at high speeds. I took the car to Holler, and while I did not have an appointment and the place was plenty busy, they were happy to help. I got a diagnosis later that day, and the problem turned out to be a rather simple one.Its an old car with 175,000 miles, and I half expected that any mechanic would give me a grim diagnosis of its myriad worn parts and offer costly courses of action. And armed with the knowledge that I was only in town for a few days and was about to put another 500 highway miles on the car, I was wary that a mechanic would prey on my fears and suggest a number of possible fixes to get it back on the road. Instead, Ron was straight-forward in his appraisal and direct with me from the get-go. As I said, the fix turned out to be a simple one and the car rode as smoothly as ever when I put it back on the highway a couple of days later.The prices were more than fair, and the service thorough. Most importantly, I left feeling that I had been dealt with honestly and professionally. My long, smooth ride soon thereafter affirmed the fact that they had done a fine job of fixing the problem.It can take years to find a reliable mechanic in ones own hometown; I was delighted to find one on my first day in Winter Park.

Great as always, sales person is very helpful 👍 I definitely recommend them as always

Great service, friendly people!

Awesome! Dealt with Josh( I believe?) In parts, great customer service and was helpful.

I have ordered a lot of parts from this location with Josue and he is knowledgeable, fast and accurate!

William and the team are very helpful here at the Holler Honda service center. I definitely recommend this service center!

Took really great care of my car and honest about needed repairs

Was quick and easy! Great customer service. They are social distancing, wearing masks and hand sanitizer available!

Ron is an excellent Service Manager. He treated me like family. Its not easy to find people you can trust in this business. Ron will take care of you. He will give you an honest assessment, help you understand what the issues are with your vehicle and provide you with the services you need without raking you over the coals.

New resident to Winter Park and needed my Pilot software factory-updated. Ron is AWESOME. I was in and out in 45 minutes. Very professional. Great waiting area with wifi. Ill be back.

Al is fantastic! He is always very courteous and has squeezed me in for same day appointments a few different times. This is a great service center which is why I have no problem driving all the way from Lake Nona.

Place is extremely clean. Al was very courteous and a true professional.

Lovely waiting area and awesome experience 😊

Al was great! Only took 10 minutes from start to finish to replace a headlight. No charge for labor.

Ron at the Holler Honda Service Center is great! I’ve been taking my Honda’s to them for quite some time and I always have a great experience!

I really enjoy being a customer of Ron Shillings and the rest of his staff. Ron always makes me feel like hes looking out for me, as opposed to trying to get the most money. He and the team do great service and are really quick. Theyre still open during the pandemic and are as helpful as always.

Long wait times but good service

I had a flat tire and brought my car into the shop to see if they could help fix it. I told them if they could fix the tire then to fix it but if it needs to be replaced then to replace it. I also asked if they did have to replace the tire to look at the others and see if they also needed to be replaced. When they told me it was done I went to pay and saw I was charged almost $1000 for 4 new tires. Even though as you can see on the picture provided that the other 3 tires were in perfect working condition per their inspection. When asked if they could undo it they said they could not put on the old tires back on. So I got royally ripped off. They also said i needed a new air filter even though I had replaced it a month before. They will try and take your money one way or another. I will never go back.

If you live in the College Park/Winter Park area and you’re not getting your Honda services by Ron Schillings and his Team then you’re missing out. These guys are a blessing disguise and I can’t express how thankful I am for them. Don’t settle for mediocre service when you can get five stars quality from this group.-Nikki Starosa

Al and Ron saved me a bunch of money fixing a part I thought needed replacement. They couldve told me it was broken and Id have believed them, but they were good people and helped me out. Would recommend.

This place is awesome! I love their customer service especially Ron! This will surely be our service center for life!

Ron is amazing. Very helpful & accommodating.

Great service, Al was our service rep. The car looks and works great.

Ron is the man. Great prices.

Dinning at the cheasecake factory was very nice last evening. The employees are trying very hard during covid times. They are wearing mask and gloves. It is important to say that they are changing gloves every 30 minutes. I feel that is not enough. That means they are spreading germs from one table to the next during that time. Food served was good. Had a tossed mixed salad. Did notice the Roma in lettuce was Browning as a result of old lettuce. The ranch dressing was very good. I had the Cajun shrimp and chicken pasta. It was a favorite dish of mine and was very good. My brother had the brick chicken and he substituted the pasta for the potatoes. Both dishes were very good. The atmosphere in the restaurant was eary just because it was so quiet at 6pm.

Always on point very respectful and very helpful took care of all my needs...

This was my first experience at a Honda Express Service. Both Ron and Katie were professional, friendly, and made the experience positive and easy! Also, all employees were COVID-conscious and wearing masks, which I greatly appreciated.

I had to replace my trunk seal, and a service consultant named Al Edgerton gave me excellent service. Instead of making me wait to pick up the car later in the day, he was able to help quickly to save my time.

This was my first time at Holler Honda Service Center and it wont be my last. All the employees were friendly, smiling, and happy to help me. They have a great customer lounge area that makes waiting for your service a lot easier. Ron Shillings is the best service manager I’ve ever come across. Ron really knows customer service and because of him, I’ll only come back to this location for me future services.

Good service, relatively quick. I liked most that I was able to get in same day and it was clean

Have been having my civics serviced here for some time, excellent service, shout out to Ron in service, always friendly and helpful.

It is ridiculous that you can not sell tires over the counter for a car that you sell.... and can not service till 4 days from now. Not satisfied never buying a car from your place.

I recently moved to this area and I needed some maintenance done on my car. I called Holler Honda and from the first phone call throughout my appointment everyone was fantastic. Ron was my the service manager, he kept me informed and was very helpful. Josue worked on my car, he did a great job. I definitely recommend Holler Honda for any service your car may need!

Ron is da man! Always get my Accord and Pilot maintenance here; and before those my Civic. Never had a bad experience so I keep going back!

Long time & loyal customer. Have always taken good care of our Honda Odyssey...on-time & accurate cost vs. estimate. Ron S. is outstanding and truly takes Customer Service to the highest level. 5-stars all-the-way.

No one ever wants to go to a service center willingly. It tends to be something that is just a thing that needs to be fit into the schedule for people to just be mean and/or attempt to take advantage of you by telling you the one million things that are about to happen to you car.BUT, this experience was something different. I was greeted by Ron Shillings, the service manager of this branch, and he was absolutely fantastic from start to finish. He made the extra push to show the hospitality that this service center can provide while taking care of your car needs. Ron and ALL of the people that are with him at this Honda Service Center are amazing and I cannot recommend them more!

Ron is excellent! I highly recommend, he made sure all my needs were met and that communication was given to me at all times. He educated me and made suggestions to better help with the life of my car. I usually hate going to get my car serviced and he truly made my experience amazing!

I was driving and ran over debris on the freeway. Did a quick google search for Honda center and so glad I was near this place. Ron who helped us was great and his staff provided excellent customer service. They have a nice lounge while you wait for repairs. Would highly recommend

Convenient location & friendly staff.

I have spent some time with them since I moved here from New York. I had some trouble with my tires in the beginning and it was tough finding a solution but they were happy to help provide a resolution at a reasonable price. Today I came in because of a flat tire I did not have a spare and they just wanted to help me get back to whatever I needed to do. Without hesitating they changed the tire topped off my fluids and checked my other tires to make sure I was on my way home safe and sound. Ill be a loyal customer as long as I am here these are people that care about you and provide to you as if you were their own family. Thanks to the team here!

Great service shop, friendly staff! Ron and Edwin did a great job!

Great service really friendly people and very helpful going here. Ron really took care me and went out of his way to help. This was my first time bringing my car to get serviced since moving to the area and I’m glad I went here.

Ron and all the other staff are very friendly and always provide the best customer service. I never have any issues and can trust that Im not getting ripped off! I wont take my Honda anywhere else!

The staff were kind and professional. Explained everything. Really good experience!

Mr. Shillings was very friendly and the service was super fast!

I always have a great experience here! Ron Shillings and the team are so helpful, prompt, communicative and efficient! Grateful for the convenient location too.

Fast, efficient, and professional. Thanks to Ron Shillings and the Holler Honda staff for your excellence.

Big thanks to Ron Shillings for doing me a solid on my service visit this past Monday. He not only got me in and out of there quickly, but the vibe was real and genuine...and I didnt feel like I was getting ripped off. Great culture there at Holler. Appreciate you guys.

I absolutely LOVE this place. I was always told to never go to the dealer, but I’m never going anywhere else again. I’ve gotten work done by both Ron and Al. They are the ABSOLUTE best. If I have something on my service request that they know I don’t need work on they take it off, and they are always willing to explain (and re-explain) the work being done on my car. They never add things onto my bill that I don’t need because I don’t understand what it is. They also always get me in and out super fast. I used to take my cars to pepboys, but never never ever again because they overcharge me, add things I don’t need, and they keep my car for hoooouuuurs. No, if you have a Honda please take it here. Also the are great snacks.

I saw this service center on Fairbanks and Capen on my way to another destination and decided to drop in to check on my battery and alternator. Ron was polite, listened patiently to my concerns, and asked questions to get to the bottom of the issue. Katie is the sweetest— engaging in conversation and building rapport. The technician was efficient and honest!It was really nice to be able to be in a low-stress car service environment, where you walk in with one request, and leave with a piece of mind. My overall experience was amazing, quick, and AFFORDABLE!! No regrets!

I can’t say to you how much I love love Holler Hyundai. They are professional and easy to work with . I trust them with all my car needs Shout out to Greg!!! # Love my Hyundai# love Holler You guys Rock !!!!

We have taken our Honda vehicles for service and repair to this location for many years. Ron Shillings, one of the service mangers, always takes excellent care of our cars. We appreciate the quality service he provides and he is the reason we bring our cars to this location.

Superb work from the Holler Service Center keeps my Honda Pilot, at 100K - going strong, running great. It’s not the closest location to get my Honda serviced, but the best. It’s the only place I’ll take my vehicle for routine, warranty, recall, and critical services. Recommend by a good friend with a Pilot about five years ago. Ron and his staff always take the time to answer my questions and explain what’s needed, and as importantly, what’s not needed - awesome customer service. Great quality and value - worth the drive for me, the place to take your Honda.

I do a lot of travel in my personal for work, so I come in quite often. Every time I go in Im greated by my first name. Staff is friendly and knowledgeable. Service is always quick. They always give my car a look over and let me know if I need anything new (breaks, filters, etc.). They offer to do the work but are never too pushy if I decline additional services. I just moved out of Orlando and when I was up for Christmas I came in just to get my car serviced here rather than SFL. Highly recommend this service center.

Ron Shillings and the staff are really great. Service is speedy. They are honest and they care at Holler Honda Service Center. You won’t find any better in Orlando.

Great shop! We get our 2011 Honda Accord serviced regularly here. We enjoy the friendly and quick service. They are willing to explain things and the service team doesnt treat you like a number. They always remember me and my husband! This is 100% our shop for our Honda. The prices are very reasonable and they have always respected my budget - helping me figure out what needs to be done now and what can wait. They help me keep an eye on the health of our car (things I dont think to check) which is great for preventive care!Its a small location, but they sure do a lot. They have a play area for kids which is nice for fussy little ones. I dont think theyre open too late, but weve never had any trouble getting in even during the weekends.The best thing about this place is that the service is stable. You build relationships with the staff which makes something (like all the mechanic talk etc.) that can easily be overwhelming easier to handle! And I feel like i can trust them and they respect me. If nothing else just try them for an oil change to see how you like the feel. Its worth it!

Ron Schillings has been my service manager since I bought my civic hybrid in 2003. My civic has almost 250,000 miles on it, and still runs like new thanks to Ron and his team. He is always personable, welcoming, and genuine. I will never think of taking my car anywhere else. In fact, the wonderful service I have received over the years is what convinced my fiance and I to buy another Honda as our second vehicle. Ron has always worked with me to make service affordable and I trust him completely. I cannot recommend him enough!

I love the service I receive from Ron and Katie. My Honda Civic is always in good hands when I go to Holler Honda on Fairbanks. I find that Ron, Katie, and the rest of the staff go the extra mile to make sure that my car is in the best shape possible. The kindness and genuine care is awesome. I am a happy customer.

Drove down to central Florida for the summer and the car was due for an oil change. Googled a Honda service station found this location to have 5 star rating. I was not disappointed. Calling in to make appointments was not as easy, but when you are in the shop Ron Shillings, the manager was excellent to deal with. He made the experience so smooth and so easy. Highly recommend this place to service your car. I will definitely return if Im in town next time. Thank you Ron!

Very thankful to have a helpful service center just down the road. Ron was extremely helpful and kind. Wish more dealerships were like this one.

Great service..on time

Excellent customer service and kind staff. Ron was able to fit me in despite the call center not properly scheduling my appointment.Would like to rate 5 stars but one of my wheels was not tightened after a tire rotation. The wheel studs were completely loose. I didnt drive far before noticing a and fortunately it appears that there was no harm done. I returned immediately after tightening them myself and Ron quickly and professionally helped to ameliorate the situation. I will be returning because I think this was an honest mistake that doesnt happen often, judging by previous reviews.

I love this place. Ive been getting my car serviced here since 2013. The service manager Ron is always helpful. Ive gotten numerous services here (oil changes, new brakes, new starter) and Ive never had an issue after installation/service. The staff always make sure Im satisfied with my vehicle and answer any questions I have with the utmost honesty, not to mention great vehicle maintenance advice. I do suggest making an appointment if you want faster service. This will ensure a pleasant visit.

Awesome service center! Wouldnt take my car anywhere else! Ron and the whole crew are super helpful and knowledgeable.

RON AND TECHNICIAN ABDOOL DID GREAT WORK. VERY PLEASED WITH THE SERVICE AND PRICE. THESE GUYS KEEP MY OLD HONDA ON THE ROAD FOR 20 MORE YEARS!!! CHEERS MATES!!!

Ron is the man. Hell take the time to understand exactly what you want and then educate you on his recommendations. Theres no pressure and the jobs are done perfectly and quickly. This is my new local go-to mechanic. Highly recommended!

I have been going to the Fairbanks Holler Honda service center now for over 4 years and I have never walked away disappointed with my quality of service. Ron Schillings is a fantastic service manager and really treats all customers like they are part of the Honda family. He is very fair and open about all service needed and the prices for each. You will not be pressured or blindsided into getting anything that isnt needed. I really am lucky that Ive found a reliable trustworthy shop that also happens to be part of the dealership. Thanks for the service and keep up the outstanding work!!

Al, Katie, and Ron at the service center were great! My car had a flat tire and they helped me get it fixed ASAP even while they were very busy helping other customers. I could not be more grateful.

Always courteous and respectful.

The staff are very friendly and kind. Ron was incredibly helpful and efficient. He got my oil changed quickly and the waiting room was very clean. Great experience!

Love this place! The staff here is amazing and always greet me by name.Ron Schilling, William and Manny have always treated me great and done an awesome job at taking care of my 2008 Pilot. I happened to work right around the corner and Im so grateful for this place being where it is. I can drop my car off in the morning for whatever issue that it may have and pick it up after work. They usually have someone there to shuttle me to work so I dont have to worry about how Im going to get there after dropping my car off. Ive had numerous services done there with no problems. All my oil changes have been done there for the past 4 years. They always call and give me an explanation if any additional services are need. Ive had my alternator replaced, brakes, check engine light service, and amongst many other services. I just took it in recently for an inspection before taking it on a trip to the Smoky Mountains .Ron got everything ready to go and I even got a follow up call from him after getting back from vacation which was awesome! Always a great experience with a wonderful staff!

The best, friendliest Honda dealer Ive been to. Ron was such a nice guy, had no intentions of steering me wrong and helping me out in more ways than I thought. Jean serviced my car quick, and made it run much smoother than it did before. My first time trying them out, but it looks like Im going to stay with Holler Honda on Fairbanks because how could you resist friendly and helpful staff. Thanks everyone!

Ron Shillings is the guy to go! He and his whole team has been absolutely fabulous and helpful to me. During my oil change, he even offered a free tire rotation when he realized I am attending college. He did an awesome job on my Honda Civic and Im looking forward to doing business with him again. Well-deserved 5 stars with a smile :)

Nice and clean got in fast got my oil change nice snacks and clean waiting area and fresh coffee too sorry the he gentlemen who waited on me sorry cant remember his name was very polite and nice got my car done and I was on my way yes I would go back thanks for great service .

98 Honda Accord - owned for 13 years11 Honda Accord – leased for 3 years13 Honda Civic – current leaseWhat do these cars have in common? All serviced by Ron Extra Mile Shillings.There are certainly many options to look for when purchasing a new vehicle. Do you want tinted windows? Do you desire a leather interior? Is fuel economy important to you? Those are all valid questions but the reason I purchase Hondas from Holler Honda again and again is simply because I know Ron has your back in the service department! Hes the standard for customer service at Holler. I didnt know Ron when I purchased my 98 Accord but over the years Im happy that we have become friends. Any issue, any time....just call him direct and hes ready to help!

A great place to have your car service! The entire staff here is absolutely amazing! Their work is fantastic, quick and always done at my convenience. Thanks guys!

I would give more stars if I could, Ron Schilling is awesome! From the first day I walked into Honda on Fairbanks in Winter Park I got nothing but amazing customer service. Pleasure to work with, the best customer service anywhere. Truly understands what it means to provide great customer service. Highly recommend

The staff are excellent and incredibly friendly. I had an issue with my transmission and needed a part replaced. It took a little bit but they got the part from another location and had me out in under twenty minutes once it was in shop. Will definitely bring my car back here if anything else goes wrong!