We called Mike immediately upon our return from a trip when we realized the A/C unit had been leaking for a while, the carpet was soaked, the walls showed signs of growth and drywall was wet. Mike and his team were on the scene within hours!! They knew exactly what to do. After destructive testing, Remediation, air quality testing, we are back in business! We couldn’t have done it with out Mike and his team!!
Using Hero Remediation has been such a positive experience! Mike was quick to schedule a day to come inspect our mold issue under our laundry room sink. The mold test results and report came back within a few days and we were able to schedule a date for remediation. He and his crew were very respectful, professional, and careful in our home. We were very happy to have this issue resolved in a successful and prompt manner. This is an honest company with great service and we are very confident in recommending Hero Remediation!
Hero was recommended to us by a family friend who had only good things to say, and we are so glad we listened! These guys were prompt, professional, and pleasant to have around. Mike (owner) communicated clearly and timely, and his crew was punctual and knowledgeable. They just all seemed happy to be there and able to help when we needed it. 10/10 would call again.
Got to talk to a few members of the team and am left with the impression that leadership & customer service are top priorities as this was a surprise job we hired them for after an AC Unit froze and flood our 2nd story carpet while we were on vacation. The speed, confidence & education was impressive. Thanks for a well worth it experience- Obie Diaz