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First Impressions Carpet, Tile & Oriental Rug Cleaning
350 E Crown Point Rd #1120, Winter Garden, FL 34787, United States
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First Impressions Carpet, Tile & Oriental Rug Cleaning

Comments
An
Review №1

We have been using First Impressions for years and they always do a great job. Recently I had several area rugs cleaned in their shop for the first time, they came and picked up the rugs and brought them back all in a timely manner. They were able to save a rug that I thought was ruined with a wine stain and pet stain! 10/10

Jo
Review №2

First impressions does a great job on all of our carpets. They are definitely not the cheapest. In fact they are pretty expensive, but they do an amazing job and a very thorough job at that. The only complaint would be the cost. Since last year, their prices went up significantly.

Te
Review №3

Very impressed with the services I received. I had two area rugs, couch and love seat cleaned, and it all looks brand new!! Very affordable! Will definitely be using again.

Ri
Review №4

I have been using 1st Impressions for years. They never disappoint. Aaron is amazing. Our carpets are old but he always makes them look like new. Highly recommend.

AZ
Review №5

This company is amazing! From the initial call to the work completed. I saw the reviews, however, I was still somewhat skeptical of the work.. they were very punctual and very very friendly. Best of all, the carpet looked great. Not sure what magical solutions they use but my carpet looked great and they didn’t leave it soaking in water. You can actually see a brighter cleaner carpet despite how old the carpet is. Thank you! Will use again and recommend!

Ly
Review №6

First Impressions is an excellent carpet cleaner. My carpet is five years old and after its yearly cleaning, it looks brand new. I highly recommend First Impressions.

Ju
Review №7

Working with First Impressions was a positive experience from all aspects. All the staff are knowledgeable, helpful, professional, and friendly. They cleaned and repaired 2 rugs for us that had been under continuous, strenuous use for about 30 years. Kurt and his team listened to my requirements; provided helpful, practical recommendations for cleaning/repair of both rugs; and then did amazing work bringing new life into these rugs...far beyond my expectations! I will go definitely go back to First Impressions for future rug care.

Sp
Review №8

Always excellent service and great results on area rugs. This is definitely the Company to choose for professional, courteous and timely service.

My
Review №9

I wanted a quote and they were extremely quick to respond. They were helpful with any questions and so pleasant to work with. I am going to keep their information for the future. We had the carpets cleaned before and this company did it for a fraction of the price. If youre looking, then try them you wont regret it!

Li
Review №10

My family and I always have a great experience when we work with this company. My carpets and rugs always look great after their service. They are friendly and reliable. Five stars!

Ki
Review №11

We have used First Impressions to clean our carpet for nearly 20 years. They are very professional and our carpet always looks fresh and clean when they leave. Their price is very reasonable. We appreciate that they keep a record of their work at our home and send the same technician each time. Friendly and knowledgeable and trustworthy.

Ki
Review №12

Carpets and tile cleaned beautifully!! Aaron did an amazing job!

Al
Review №13

Great job - people and service. 5 stars for sure

Ad
Review №14

Excellent work and communication throughout. Really did a great job.

lo
Review №15

Kurt and Dave were on time and extremely professional. My travertine floors had been well worn with two kids and three dogs, but now they look like new! I even threw in an extra bathroom at the last minute and Kurt didn’t blink. Great to work with. Coming back next week for my carpets.

De
Review №16

First Impressions did an outstanding job cleaning my two large area rugs. They looked brand new! Their pick-up and delivery was prompt and reliable as well.

di
Review №17

Unbelievable results! Have used First Impressions over the last few years, but they truly impressed this time! My carpet was really dirty and had a couple of spots I thought were beyond removing. The carpet looks almost brand new.

Da
Review №18

First impressions did an amazing job cleaning our carpets and also our tile floors. My wife and I will definitely use them again in the future.

Ma
Review №19

First Impressions is a professional multi service cleaning company that we would recommend and have for many years!

Ch
Review №20

The best customer service! Loved being able to look at so many flooring samples in hand and chat with the knowledgeable staff!

Jo
Review №21

Weve used First Impressions several times for our Oriental rugs and furniture. We have 3 dogs so our rugs and furniture get dirty, First Impressions does an excellent job in cleaning them.

G
Review №22

They were on time they were professional and they did a wonderful job! Use them for tile grout cleaning and carpets. Aaron did a great job!

As
Review №23

They did a GREAT JOB! We are so pleased with the prompt and professional service. Thank you so much!

Ca
Review №24

I worked for Kurt and Kim at First Impressions for several years before becoming an RN- they perform excellent cleaning, and you will not find more genuine, caring, and professional people to work in your home. They have my absolute highest recommendation

mi
Review №25

I am so extremely pleased with the service and professionalism I got from this company. My ceramic tile and carpet looks absolutely wonderful.

An
Review №26

First Impressions always sends trustworthy, prompt people to work in my home. They do an excellent job. I have used First Impressions to clean my carpets for over 20 years.

Ro
Review №27

Kurt is by far one of the most professional cleaners Ive come across. His knowledge of rug care is exceptional and his dedication to helping consumers get the best cleaning is amazing. I highly recommend.

Ni
Review №28

On time, very professional, great job. Took time. Explained all, very happy with outcome and services!

Br
Review №29

Great company and great people!

Ri
Review №30

I’ve had First Impressions in my houses for the last 10 years. Professional, high quality work at a good price.

Th
Review №31

This is an amazing company, from the first phone call they are kind, knowledgeable and right on time ! I had new floors installed in two rooms (after a flood, they also sent a wonderful company to help with that ) and new carpet in a bedroom. After that was all completed they came in and cleaned and sealed my tile and grout. It looks brand new. Kurt and his team are courteous, very respectful of your home and furnishings and a pleasure to deal with. I recommend them without reservation.

La
Review №32

Very good job. Friendly service folks.always happy with their work.

Ly
Review №33

Just got my oriental rugs back today and they look like new. Awesome job cleaning them. Thank you so much. Definitely 5 star service from start to finish.

Ri
Review №34

We were very pleased with the quality of the job. The work was quickly scheduled and the technician was on-time. Great job!

Iv
Review №35

AMAZING! Kim and Kurt are so nice and genuine, they did a great job on cleaning my carpet as well has it was picked up and delivered it. He even helped me lay out the carpet and moved my couch. 1000% recommend, quality job

Ch
Review №36

Run don’t walk to have Kurt and Kim clean your rugs. You will not be disappointed. I have two wool rugs that cannot be cleaned in home with typical rug cleaning machines. One of the rugs was so dirty it was grey (original color cream!) and matted down after 6 years of use that I was sure I should just toss it. After they cleaned it, it looks like a brand new rug. I have hired them to clean the other one! Can’t wait to get it back!

Le
Review №37

First Impressions is professional, they do an outstanding job and their work is ethical. I highly recommend.

Al
Review №38

Kurt and his team are very professional we use them twice a year come out and clean our carpets they do excellent work.

Jo
Review №39

They did a superb job cleaning two rugs; one about 35 years old and the other about 15. Good turnaround time, less than anticipated, and reasonably priced. Will definitely used them again!

Sc
Review №40

Honest, excellent work work ethic. Highly recommend. Been using First Impressions for years. I love to support local small business and recommend them when they’re this good!

Kr
Review №41

We have worked with First Impressions for the past 3 years and they always do a great job, are quick to respond and fit us in and are affordable. Highly recommend using them!

An
Review №42

Excellent customer service. Needed my back porch tile cleaned ASAP. Called and spoke with Kim and she located a tech who was able to come out that same afternoon to look at the tile and do a spot test. Keith arrived and did a small area and on top of getting the spots off the tile, told me he could do it right then. He did a great job, was professional and courteous. Yep, Ill be using them anytime I need my tile cleaned.

--
Review №43

I have used First Impressions Carpet Cleaningfor several years now.My Service Tech is on time, Very Careful with myGood Furniture, careful with everything in my house and these things are very important to me.I find the Company Very Honest & Caring.

Wa
Review №44

I usually would not leave a review for a competitor, but I just met Aaron I believe that is his name from first impression, he was cleaning a carpet in my neighborhood. I went and asked questions and he answered all my questions and was friendly. It was so nice running into a company that doesnt consider the fact that Im a competitor and instead was willing to share information. Theres enough work to go around.

Ta
Review №45

Kurt and his team were remarkable to work with - all the way from the beginning to the end. The name First Impressions is a perfect fit. We are thankful for their work and professionalism. Our handmade rug looks new again and plan on getting their help on our tile/grout. Highly recommend them!

Br
Review №46

Prompt, courteous and professional employees. The turn-around time was very quick. I havent rolled out the rug, yet; but what I can see appears to be well done. I would certainly use them again and recommend them to my friends.

He
Review №47

Aaron did an excellent job cleaning and sealing our tile. We have already given away 2 referral business cards to friends and family - very pleased with our results! And the office staff, especially Kim, was extremely pleasant to work with on booking our job. 5 star experience all around! Thank you!

St
Review №48

They came to my church and cleaned the carpet in the sanctuary and did a great job at a great price. Was really impressed by their professionalism and courtesy. I would recommend them to anybody that is looking for a great carpet or tile cleaning company.

Pa
Review №49

Had an excellent experience with First Impressions. Would def use them again & recommend to others!!

Di
Review №50

We were very pleased with the young man that cleaned our carpets and rugs. He was very professional and friendly. He did an excellent job and even left a pair of shoe footies to wear until the carpets dried! Seems like a small thing, but it made a very good impression. We will definitely recommend this company for the service and the price was reasonable.

Ro
Review №51

A delivery man tracked paint onto our brand new carpet. It took a few months for the company to pay us for the damage. First Impressions was able to get the stain out. It looks like new. 😀 The pictures show before and after.

ju
Review №52

Thank you! Our carpet looks great, did everything right. Showed up on time, held to their estimate, and did a great job.

Ka
Review №53

Great work, affordable, and the owner makes sure that the customer is happy with the final job. Would highly recommend and will use again.

Be
Review №54

These folks do a great job, rugs or furniture!

mi
Review №55

JUST THREW THEM OUT ...BAIT & SWITCH 101 SALES TACTICS....(OWNERS) ESTIMATE OVER THE PHONE OF $320 MINUS 10% BECAUSE I VAC. THE CARPET. WHEN SAL THE SALESMAN GOT HERE -WANTED TO CHARGE ME $426.00.I WAITED FOR 9 DAYS FOR THIS APPOINTMENT CAUSE THEY WERE SUPPOSED TO BE THE BEST, THE OWNER ASSURED ME NO BAIT & SWITCH.CAME DOWN TO $380.00 -NO THANKS!I TOOK THE DAY OFF AND MOVED ALL MY FURNITURE FOR NOTHING.CALLED ANOTHER COMPANY FROM ANGIES LIST WITH 30DAY MONEY BACK GUARANTEE..PRICING RIGHT ON THEIR SITE, HERE 3 HOURS LATER, $150.00 -PERFECT! CAN YOU SAY ECO CLEAN?

Sh
Review №56

Also cleaned tile/grout and sealed grout.

Ly
Review №57

I have been using them for several years and recommend them to everyone! I love how clean everything is, and equally important is that there’s no strong chemical smell!

ct
Review №58

Andrew arrived on time, reviewed the plan of action and went right to work. He is very professional and personable. Andrew took great care with our possessions and furniture. The carpets look fantastic and my home feels wonderful. I will be using First Impression again. I could not be more happy with the results.

Du
Review №59

They were prompt and did an extremely thorough and high quality job!!

Lu
Review №60

First Impressions Made a Lasting Impression! From the initial call with Kim to the cleaning First Impressions was fantastic. I appreciated their up front pricing that was not only reasonable but there was no pressure to do any of the add ons. I had time to evaluate the options before making a decision. The tech who completed the steam cleaning was prompt, attentive, listened to my concerns, focused on the problem locations, and followed up with after the cleaning. He encouraged me to walk the cleaned areas and inspect to ensure I was pleased with his work. First Impressions is also the first carpet cleaner I have ever used who vacuumed prior to steam cleaning. I will not only use First Impressions again for any Carpet or upholstery cleaning but will also highly recommend them to my neighbors and friends.

Du
Review №61

Great job! No pressure, fast and very friendly. We had a new little addition to the family recently and we called First Impressions after finding them online. We wanted to make sure the carpets were clean before the little guy started crawling around on them. We will be using them again in the near future for the rest of our house.

Na
Review №62

Very good service. Arrived on time to pick up carpets and were able to accommodate a last minute change and get my cleaned carpets to me a day early. Everyone is friendly and accommodating. Have used this company for past 5 years. Will continue to do so.

Jo
Review №63

What a great first impression! We were moving into a rental house and suspected that the carpets were still very dirty. They were. First Impression did a terrific job of removing the dirt and dog smell that remained, even though the carpets had been cleaned twice before in the last six months. Skip the mediocre-to-bad carpet cleaners. You might save money initially, but your carpets won’t be really clean. And you’ll have to pay again for them try to get them clean. Save yourself time and money doing things right the first time with First Impression. We plan on using First Impression for all my carpet and tile cleaning needs.

El
Review №64

First Inpressions did a wonderful job cleaning my three oriental rugs. The colors are brighter and conditioned. Thank you!!

Ka
Review №65

Have used this company for many cleanings (rugs and grout) and have recommended them to others. We all agree that the service is beyond reproach, the techs are friendly, hard-working, diligent and professional, and the cleanings have left carpets looking new. My carpet is 13 years old. It has been beaten down by makeup and wine spills, kids, and just normal usage. Just had them done again and they look super.

Je
Review №66

The owners of this business are very courteous, friendly, and efficient. Best of all, our oriental rugs came home looking clean and beautiful!

fa
Review №67

I am always happy with First Impressions work. Unfortunately, my carpet is not in good condition since my dog has had some health problems. It is as clean as it could be under the circumstances. I would us you anytime. Thank you to your crew. Happy New Year.Faye G

Do
Review №68

This the second time using First Impressions for my outdoor travertine tile Kurt and his staff were responsive and professional. I will use them again.

Me
Review №69

Communications were excellent; prices were reasonable; work was handled efficiently and effectively. We were very pleased and will have them back annually to keep our carpets looking great.

Ja
Review №70

First Impressions were excellent from first contact and i highly recommend. Will certainly be using them in the future and for other projects.

Ki
Review №71

Had two wool throw rugs cleaned, they had been in storage for ages. They now look great and smell so fresh and clean. Reasonable price compared to other quotes.

Te
Review №72

I have used First Impressions several times and they always do a great job! They have cleaned my cream colored wall-to-wall carpet and I also used them to clean 2 large oriental rugs. Very professional company!

Ve
Review №73

I was very pleased with the professional service. The cleaning was remarkable and I appreciate Aaron (cleaner) contacting me to ensure I was receiving what I had requested. Excellent!!

Sh
Review №74

We have used First Impressions for all our Carpet Cleaning needs. We originally found them on Angies List. They were the highest rate Carpet Cleaning Company in town. They are totally dependable and go above and beyond to please their customer. We have been 100% pleased with their excellent service. They continue to be a Five Star Company!

Da
Review №75

I originally hired First Impressions for carpet cleaning at my home, they did such an outstanding job with the carpets, i had them come back and do my tile and couches too. I refer my friends and family to them now. They are great !!

Jo
Review №76

Great service!!! Carpet looked better I expected! Recommend to friends and family.

Je
Review №77

They did a great job of communicating, showed up on time, and were very professional. I will definitely recommend and use again. They even followed up after the cleaning to make sure everything was still looking great!

Ju
Review №78

Excellent service! Super job cleaning everything, punctual, polite and reasonably priced! Will definitely use again.

Ca
Review №79

Great from first phone conversation to set up evaluation till completion of cleaning the carpets. Professional, courteous, and a beautiful job. Will use again next year. Highly recommend!!!!!

Kr
Review №80

First Impression is the best rug and carpet cleaning company by far.They go above and beyond to make their customers happy.They are the only company I trust them with my expensive rugs.

An
Review №81

As an past employee(about a year or more ago), I know first hand this family business is dedicated on achieving the highest quality and satisfaction to their clients. You will not find a better clean. The owners Kurt and Kim are probably the nicest people you will meet and hard workers for sure. Full of spirit they treat their employees with the highest respect and I was blessed to work for them. You wont find a grumpy employee coming to clean for you. Even though it was sometimes a difficult job and many times very stressful they keeped the moral at an all time high. I left on good terms to pursue other things in life and wish the best for this business. Speaking as a past emplyee who has nothing to gain from this I HIGHLY RECOMMENDED the company.

Ro
Review №82

My 30+ year old carpet was cleaned so that it looked like it was just made.I just moved to central Florida from the Boca Raton area. I have had the highest rated rug cleaner in southeast Florida clean my rug previously but it was never cleaned as well as First Impressions has done. Also the price of cleaning the rug was almost twice as high as First Impressions charges.Look at the First Impressions website and you will see a demonstration of how they clean rugs. Their system is simply the best.

C.
Review №83

We always have a great experience with First Impressions. Awesome customer service. We are consistently pleased.

Do
Review №84

Helpful throughout the process. Did a great cleaning of my rugs and the rugs look so nice now. Would recommend First Impressions.

Pa
Review №85

Great customer service, excellent quality and very professional.I have been a customer for over 20years and would not think of using any other company!!

Na
Review №86

Service was awesome and the technicians were very neat and professional. Will totally use this company again and I would definitely recommend them.

Sh
Review №87

I have had 6 oriental rugs cleaned here and Kurt and team did a fantastic job. First Impression is by far the best place I have had my oriental rugs cleaned - plus good customer service.

An
Review №88

Most recent experience.....very professional service and excellent carpet cleaning for our large Turkish rug. Always satisfied with this well-run company!

Di
Review №89

First Impressions always does a great job in cleaning my carpets. Ive been using their service for years.

Be
Review №90

Very pleased with the professionalism of the work and the staff. I have been a satisfied customer for many years.

Si
Review №91

I have been getting my carpets cleaned from First Impressions for years. They do a fantastic job every time. I recommend them highly.

lo
Review №92

Great Job! On time. Respected the clients in our showroom and worked around without making us feel uncomfortable. Didnt miss anything.

Ma
Review №93

Great service and i felt like my money was well spent. I will definitely be using their devices again in the future.

As
Review №94

Excellent customer service. They did a great job on our carpets, we had a move in cleaning at our new home and the carpets look 100% better!

Vi
Review №95

Have used First Impressions Carpet Cleaning for years and always very pleased with this service. Highly recommend!

Ke
Review №96

I have known them for several years, and have referred friends, relatives and clients. And everyone has been very happy with their service.

Ki
Review №97

First Impressions did a great job on our carpets. They were able to get out several stains, and the carpets look new!

Bi
Review №98

Did a very good job, very polite young man, this is the second time I have used this Co. And will do it again.

Ja
Review №99

Great service! Our white couch looked 110% better

Da
Review №100

Very Satisfied. Price was Reasonable. Service was on-time.

Information
42 Photos
100 Comments
4.9 Rating
  • Address:350 E Crown Point Rd #1120, Winter Garden, FL 34787, United States
  • Site:http://firstimpressionspro.com/
  • Phone:+1 407-299-1770
Categories
  • Carpet cleaning service
  • Upholstery cleaning service
  • Water damage restoration service
Working hours
  • Monday:8am–4:30pm
  • Tuesday:8am–4:30pm
  • Wednesday:8am–4:30pm
  • Thursday:8am–4:30pm
  • Friday:8am–4:30pm
  • Saturday:Closed
  • Sunday:Closed
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