Mr. Cake (owner/manager) has not been responsive to emails or calls.The cleaning quality is very poor. We used this service for a year on a weekly basis.The cleaners eventually caused a fire in my home that they did not call me about. They have not responded to repeated requests for communication, even after we stopped service.We have asked for our house key back and they have not returned it.You should consider this a security issue sine they wont return my key. I will have to re-key all the doors in my house now.