Prices & Open ended fees kept going up. Took over 3 months to terminate service and they still have not picked up their container that is full and smelling terrible! The last email we received on December 18th said they would be to pick it up in a few days, It is now January 16th and it still has not been done. The last call we made about it we were told someone would let us know what Is going on within 24 hours, well still have not heard back. We have been with a local company now for 2 months and have already saved thousands from what we charged from Waste management! They were just down right taking advantage of us and we were a customer for 15 years.

So this morning we get a note on our recycling can, saying that they cant take it for whatever reason. Fine. No big deal. The problem is that they threw out boxes onto the ground and didnt bother to pick them up but have time to wrote a note telling us they cant take it. Again, the note isnt the problem. Its the lack of professionalism by not cleaning up the mess THEY made.

The owner is a man of his word. I would highly recommend his services.

Noise Ordnance’s in the city of WS states that you can not make noise until 6am... It is 4:30 AM... If SAMET construction can get a $2,500 fine; you are surely not exempt... It is also a Holiday this morning.... I will call non emergency police in the future; every time you start before 6am. 2 calls and you get fined... Hear me now; believe me later!!!

Previous home owner had WM service but changed over to Davidson County for better service. I inherited that trash container and called 3 times to pick it up. After 4 weeks, called and clerk informed me I will be on fast track for pickup. Final result:I now have 2 containers.Final move :take the 2 containers and dump it on their parking lot. 30 plus min drive, but they apparently are totally incompetent, as my neighbors informed me.

Missed pick up and no to arrange pick up with.no accountability

Terrible service. Miss pickup days. They’ll spill trash out of my container and not pick it up. I put two bags out beside my container and they just left them there. They gotta be some real morons to run a company like this. Get your act together.

These incompetents wont even answer the phone or respond to voice messages. Guess Ill just take my trash to the dumpster myself.

Completely amazing service! The secretary that I talked with was simply amazing! Shes a total god send compaired to my previous trash service and helped me out above and beyond!! You guys have my business!!!!

This place is horrible. They have missed pickups, re-scheduled my pickup times without telling me, overcharged me, hit my vehicle while exchanging a dumpster and then denied it, they renew my contract without warning, it takes 20 minutes to reach anyone competent on the phone, i wish there was a zero star rating. THERE ARE BETTER COMPANIES OUT THERE. I call bs on wm so you should call BSS they are the best.

Very poor service. They can never pick up residential recycle bin. 318 broken cedar lane, winston salem. I pay property taxes but no service.. This is a very useless company.

I have been with your company for almost 30 yrs.i understand why you would not pick up curbside trash on monday because of the weather. so i called on tues. and was told it would be picked up that day..great. it was not picked up that day.called wed. and voicemail said is was picked up at 6:45 am that morning. well it was not. so i called twice and was told that the driver would be informed that it was not picked up.. well it is thursday and still not picked up..i did see a truck go up my road on wed. so i know they could have got it. called today and was told they are skipping a week because of the weather..so sick of the way this co. treats their customers...believe me this has happened before quite a few times...they did not used to be like this.. at one time you could call when they missed a pickup and immediately talk to a real person and they would send someone out right away.

Ive had Waste Management since 2012 I just tried to cancel my dumpster that Ive been paying on that is increased in price from $70 a month to $182 a month. That is only picked up every other week and they want to charge me a termination fee. I have not signed any more contracts than the original contract that was given me in 2012. What they do want is information personal information of whom Im selling the property to. I personally dont think that its any of their business who Im selling my property to.

Did some contract work here, great maint. group.

Why do they even have a phone number if no 0ne is going to answer

Completely useless trash company, doesnt want to do their job, have missed my trash a few times and wont pick up whats outside of the can when the miss it, they just offer a credit o dont want your credit, I PAY you to do a job! Worthless people!

My service guy just thru away my trash can with trash and all, with out permission!!! Why ??

I tried to call the Piedmont office at 7:30 am. I got a message that they were closed and to call back during business hours which is 5 am to 5 pm. ?!? Then I pressed 1 for options, but the voicemail box was full. 😠

Never pick up on time and offer a different excuse every week

I have had nothing but trouble getting my trash pick up, and if i need to complain i have to call 500 miles away, 30 times i have called to get my trash, and i have to pay them for what

Poor service! Missed pick ups are common in my area. They do not respond to email messages in their website!