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SecurCare Self Storage
2115 Silas Creek Pkwy, Winston-Salem, NC 27103, United States
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SecurCare Self Storage

Comments
Sa
Review №1

They are awesome. Management is very friendly and will work with you as long as you are upfront and honest with them. Thanks again Melissa.

Ka
Review №2

SecurCare in Winston Salem is amazing! Melissa is extremely helpful. I can recall her helping me set up my online account and changing my password over the phone. She was so patient and helped to answer all my questions.Whenever I’m there during business hours she goes above and beyond to ensure I’m doing well. I highly recommend using Secure Storage if you are in need of storage or moving needs in Winston Salem, NC.

Eg
Review №3

Always friendly and helpful! Have had two units here and they are clean and well maintained. Recently lost the keys to our unit and they helped us get the old lock off quickly. Would highly recommend!!

Ma
Review №4

Amazing customer service and very clean/secure location. Our unit is perfect size for us and you can’t beat the price. I recommend them to anybody

Ja
Review №5

SecurCare in Winston-Salem has been my best experience with storage yet! They had a great deal of first month free for the 10x10 unit. Everything is clean and quiet, and Melissa was very nice and helpful when I moved in! They also have cameras, security, and other precautions to make sure its safe.

Br
Review №6

SecurCare has been absolutely the best experience, from the time your greeted until the time you leave. Melissa went above and beyond to make my experience very welcoming. If your looking for a great storage facility I would definitely recommend SecurCare!

La
Review №7

Malissa and Chris are amazing rather malissa is a rock star so helpful she helps me and my husband so much she is super kind make sure you all for her if you come here.

La
Review №8

For one of the most critical seasons of life this has been the best decision I have made. Melissa is excellent at what she does. Her service is beyond customer service expectations. I would suggest all that are in need. Definitely consider this place as a great place to be a service unto you. She sets reminders to help you to keep up on your payment and works out any inconveniences you may have at that very time. She’s very respectful and I have had no problem with her and truly a happy current customer.

Ci
Review №9

I love it. Thank you gut letting me nice from my small unit to the big inner. I would definitely recommend to anyone who needs storage. Melissa is a great property manager to.

Am
Review №10

Love the front office! She was super sweet to my son and allowed him to draw a picture while we signed papers for our unit! Definitely recommend this place for families! The prices are extremely reasonable as well!

Am
Review №11

Nice little place located in a central area of Winston-Salem. If youre looking for a low cost basic storage facility, this is it. Great affordable price and service.

Am
Review №12

I just rented a unit from there and the property manager was super nice and wasnt angry at all with me for getting there 5 minutes before closing time lol she was super understanding explained everything extremely well proficiently and quickly as I was and somewhat of a hurry it was an excellent price with multiple commodities that I could choose or didnt have to use if I didnt want to or didnt need to just an all-around great place good decision and super nice customer service thanks for everything!!!

va
Review №13

Wanted to say that Melissa is a great site manager for SecurCare storage. She is knowledgeable, polite, and kind. Her efficiency is top rate. With todays market and hard times, it seems more important than ever to give great customer service, which she does well. Thank you Melissa!

Ji
Review №14

Great customer service ! Melissa is aces ...very knowledgeable and friendly and you can tell she loves her job !

To
Review №15

My experience with Secure Storage at Silas Creek in Winston-Salem was very smooth. Melissa was great to work with and super kind. The unit is very nice and easy to access. I highly recommend this Secure Storage location to anyone.

Bo
Review №16

Melissa is the best! Always friendly and welcoming. If I didnt know otherwise, I would think that this was her family business. She really cares about her customers, and making their experience the best it can be.

Ro
Review №17

I have been here for 5 years and absolutely love love it. The lot and office are always neat and clean. Melissa is an outstanding manager and always friendly.

Ja
Review №18

I absolutely love storing our stuff here at this location! They are friendly and very eager to work with their customers. As long as your keeping contact with them one on one they are very understanding people. Id recommend them to anyone!

Au
Review №19

Melissa is the best. She always has a smile on her face when I come to the office and good candy in her candy dish as a courtesy for all her customers. Property is well maintained and I would refer SecurCare to anyone.

To
Review №20

I have been a customer of Securcare for a few years now and have found them to be capable, efficient and easy to work with. Property manager Melissa is friendly, pleasant and professional. I would recommend this location and its staff wholeheartedly.

le
Review №21

Its a wonderful place to store your extra stuff.. Melissa is a great manager there and she will any questions you have ...she works with you on the payment....

ja
Review №22

Melissa was great. Very helpful,kind,and was able to find right size unit that i needed would recommend her everytime.

Ni
Review №23

Melissa was very sweet and patient. During this pandemic she still maintained a comfortable and safe environment. I highly recommend Melissa for great storage needs.

Lo
Review №24

Melissa from day one has been the best. She has a great, customer service, aura. Little things do matter. For example having a porta potty on site and opening the gate to let customers run to the potty.

Ni
Review №25

Melissa was very professional and personable! She makes you feel very welcome. The property is very well kept and clean. I will definitely refer to friends and family. Thank you Melissa

Pa
Review №26

Mellisa was the best she gave me the best price for a 10 by 20 there was none available but I definitely will be checking back

An
Review №27

Melissa was very sweet, understanding, and professional. Melissa was very informative and the property was very clean and safe. I will definitely will refer my family & friends.

Mi
Review №28

Melissa is one of the greatest people I know she is very professional she goes above and beyond to help out she is an amazing person she has a great attitude she cares about the clients that store there I’ve had nothing but great experience with her and the other people that work there I would highly recommend secure storage on Silas Creek Parkway

Re
Review №29

She’s a good office manager she know how to take care of her business and she knew how to do it right she never gave me no type of problems I always try to pay my storage on time much as I can it’s a good thing you can’t find too many people to really help you out and try to if you try to pay the money and stuff you know that’s a good time everything is a good thing for how do you know people do to do good things for you God makes away for everybody we’re not promised to leave tomorrow what is a good Christmas I would like to get those $25 added onto my account yeah I had to pay all that money out hopefully I’ll be the lucky one winner I appreciate it

Br
Review №30

The process was quick and easy. Melissa was a wonderful and helpful person. I highly recommend this location.

Ni
Review №31

My wife and I had a great experience at Secur Self Storage. The prices are pretty fair compared to other places and The customer service was amazing! Melissa is very kind and professional. Thank you Melissa!

Ja
Review №32

I went into securcare to get a quote last week for my moving needs and met the property manager, Melissa. Unfortunately there were no units in this area but she referred me to another location. She was so sweet and kind to myself and my children! I have told all my winston Salem friends about her and securcare and will be checking with the other location in the next few weeks! Kindness is hard to find, so thank you Melissa for your time and efforts to help myself and my family!❤

Ca
Review №33

Rented a unit today, Melissa was very friendly, welcoming and professional. Pricing is very fair. Would recommend a visit if you need a storage unit.

El
Review №34

Melissa was awesome, Great customer service. Fast & efficient.

Se
Review №35

I walked into the office a few days ago just expecting to get a small storage unit. The representative was on the phone with another customer at time, but, after a few minutes wait and a bit of paperwork, i felt as if I found a new friend in Sandra. She was very nice and respectful, and seemed genuinely concerned with my well being. Ive never seen customer service on her level, and Im sure whoever was on the other line feels the same way. Thanks!

Ka
Review №36

I needed short-term service while selling my house. SecurCare Self Storage offered the best option. The unit was clean, location convenient, price was good, communication was regular (payment reminders, holiday hours reminder), and Sandra was always pleasant and helpful. I also felt that my items in storage were safe since there were cameras and routine drive-thrus conducted. If looking for a good place to store extra stuff, I recommend SecurCare Self Storage on Silas Creek Pkwy in WS.

Co
Review №37

Great variety of storage units, helpful staff.Very secure facility and reasonable prices too!

Br
Review №38

Great service!

Se
Review №39

I have had several units over the years and always get prompt service to any concern, Sandra in particular has been great to work with, always friendly and courteous.

An
Review №40

Helpful staff, clear communication and safe storage facilities

An
Review №41

Kind and caring company Representatives. Thank you to Tara the Regional manager, Hope the site manager and the new gentleman working weekends. I appreciate you safe and secure care of my memories. Kudos😊😉

Ge
Review №42

Wonderful customer service. Easy and fast Start up

Ma
Review №43

Great service!

da
Review №44

Prompt and courteous service, professional staff and management, clean facilities, reasonable prices. Recommend highly.

Di
Review №45

My storage experience was good other than 2 month after purchase the price went up. My first storage was nasty but they quickly changed it👌😎

Gr
Review №46

Quality people reasonable pricing would use them again

JP
Review №47

Long time customer, I love the staff here!

Co
Review №48

Safe secure with live in on site security. 24 hr.access

Ce
Review №49

I came in there frustrated unable to find a box for my sword and Hope helped me find a solution, we even found common interest in video game culture all smiles and laughs we need more people like her in the work place

Do
Review №50

Good storage place

Information
9 Photos
50 Comments
4.9 Rating
  • Address:2115 Silas Creek Pkwy, Winston-Salem, NC 27103, United States
  • Site:https://securcareselfstorage.com/storage/north-carolina/storage-units-winston-salem/2115-Silas-Creek-Pkwy-637
  • Phone:+1 336-723-2646
Categories
  • Automobile storage facility
  • Moving supply store
  • Boat storage facility
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–6pm
  • Wednesday:10am–6pm
  • Thursday:10am–6pm
  • Friday:10am–6pm
  • Saturday:10am–5pm
  • Sunday:Closed
Highlights
  • Veteran-led:Yes
  • Women-led:Yes
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