Very good work in a timely fashion. Competitive prices. They are polite and professional to deal with. You canβt go wrong with this shop. π
The car wash next door to this place DESTROYED my tire and rim, AAA suggested I have the guys at this shop look at it. Ultimately they were unable to fix it as I needed a new tire and my car requires a odd size which typically needs to be ordered, but the employees were so helpful. I was really frustrated with the whole situation and everyone I dealt with was very kind and they did everything they could and quickly to try to help. Very appreciative of you guys, thank you all for your help!!
So imagine youβre in a strange town and your engine overheats and spews coolant EVERYWHERE from more than one spot. My son, who lives in Winston-Salem, suggested Precision Tune Auto Care because he ALWAYS get great, fair, and affordable service there. I delivered it Saturday one hour before closing. The were concerned about possibly needing an $1100 part for a 12yo vehicle. Monday morning, mine was the first they addressed and by noon we were on our return trip to Atlanta. Best of all, it was only a bad connector and clamp way back by the firewall. I highly recommend these guys for their professionalism, friendliness, ABILITY, and fair pricing. Thatβs where Iβll go in the future.
I love these guys! They dont try to take advantage of the unknowing woman like most automotive places Ive had service at. They were informative about what was best for my car and broke that information down for me in terms I could understand. Their prices are very reasonable and their services are impeccable. You will have to wait your turn due to their popularity but theyre definitely worth it. I highly recommend!
Frank and his staff are AWSOME they work efficiently and effectively every time I bring my vehicles to them HIGHLY RECOMMEND!!!
Very quick and friendly. Always great customer service from jason and estimated and time completed matches.
Told my daughter she needed a new motor, brought the truck home. Two wires were loose. College student, female, we felt she was taken advantage of. Do not recommend this place.
Great customer service, but often crowded
Overall it was a pleasant experience. However, their prices for a car battery is almost 50% more than Auto Zone. So after paying for a diagnostic at Precision Tune, I got my battery installed at Auto Zone
When they can fit you in theyre fast and cheap. Theyve been packed and short on guys lately so I havent been able to get in for a week or two.
Im very satisfied with wait as well as the service.
Great service and they work fast. They have always done good work for me over the years.
First visit here will be back in and out time is awesome π
This is where I go to get my car worked on. I have never had any issues with them.
This place took really good care of us. They were courteous, professional and really nice people. I feel like they did a great job. The car is not idling any longer and I do not hear the thumping when I turn on the vent. Blue Lancer, still pushing. Thanks so much!!
This shop does great work I bought lemon from a man the help me mechanically fix the truck great shop.
This used to be my go to shop but after my last brake job Iβll never go back. Whoever put my tire back on cross threaded every lug nut on my front driver side tire. By doing that, when it was time for a brake change I lost two tire studs and now I have to replace the whole wheel hub.
This establishment was absolutely outstanding. The service was prompt and everyone was so kind as well as helpful. I will be returning and recommending!
If you havent found a personal mechanic and are not from around here then this is good place to come. Good help and reasonable prices. And the wait time is never too bad. They get you in and out as fast they can.
They always do a good job when working on my car, and have very reasonable honest prices. Thats just from my experiences though. Ive been going there since 2017. Jason up front is very friendly and good at explaining everything including cost.
Very very nice guys πvery cleanbusy shop but Frank the manager keeps you posted on progress so your not just a #π
Average - busy place getting people in/out.. prices are fair !! I just had the basics - oil change
They offer a military discount, and really look out for Veterans. Semper Fi!
I love precision tune auto care. They always do an awesome job gets the job done and fast with reasonable prices. I only wish they had a bigger waiting area.
Good customer service, but their labor is very expensive compared to other places. They also lied to me and told me my rear brake wheel cylinders were leaking. So I took my car to someone else and turns out those cylinders were bone dry, no leak to be found.
It stays busy so this speaks for itself. It is first come first serve so get there by 7:30AM if you are in a hurry and they will do their best to get you in and out.
I love the care I get at precision
Good service. Even though the young guy was slow.
Very professional and good time management.
Iβve been taking my car here for over 4 years for my oil change. Same staff members providing friendly customer service and reasonable prices.
Love this place! They have the best prices for oil changes and other work. They offer coupons online. They are good at what they do and they are very polite. I will use them for my cars maintenance and any repairs from now on!
Very helpful and accommodating
I absolutely donβt recommend this place, yes they change the oil just for 25$ with tax, but they work very nasty and donβt care about your car. I went there after cleaning my car at my garage in the morning, I didnβt have any damages on my car, after they changed oil in my car, I saw the damage next to the back right wheel, I ask them what is this? They said it was like this when you come. Here is photo of damage.
Great work and a great price. You cant beat that! ( Well maybe you can but I could not. I tried. π)
Great Staff. Found the answers 2 car trouble. See Yall soon.
Good place to go and they are very nice ppl
We absolutely loved our experience here! We were driving home from a wedding when we started having car troubles. We pulled over and googled the nearest automotive shop. We got so lucky! They squeezed us in and fixed the car for a reasonable price! The service was excellent! And all of this on Memorial Day! Gunner, thank you for everything. I highly recommend Precision Tune Auto Care.
Dirty. Unfriendly. Have to wait forever. Always try to up sell me (and Iβve seen others fall prey to this) for expensive repairs I and they donβt need and didnβt ask for. Oil change prices are good with coupons, but always feel scuzzy when I leave there. I donβt go there anymore.
I would like to thank Terry McNeil and his team at Precision Tune on Peterscreek parkway! Excellent service especially with diagnosing problem leaks! Very courteous and helpful especially in explaining the issues with your vehicle before starting the repair progress! Thank you guys! Highly recommend for all your service needs!
Exceptional work. Honorable. Friendly. This is one of the better car repair shops Iβve encounter. Kevin is awesome. Ask for him if you call. My 2005 needed work but I had no clue what was causing it to misfire or why my cruise control suddenly stopped working. They offer a free twenty minute check of the vehicle. The problem required a $89 computer diagnostic to figure out the problem. Turns out the issue was with the spark plugs. A easy fix. Affordable. The best part was once the spark plugs were change the cruise control once again worked. Itβs uncomfortable being totally at the mercy of another person and depending on them having integrity. For non auto mechanics like me or parents of college kids away at school, I would highly recommend this location of Precision Tune Auto Care.
Iβve come here for years but lately they have been slacking tremendously. I went at 1pm two days in a row due to my work schedule and was not able to get oil changes due to a 3 or 4 hr waits... they obviously need to hire more workers. I also had to wait 15 mins in line because no one was at the front desk...I also go to the location in Raleigh in Newbern Ave when visiting family and their service is 100% better. I went to Jiffy Lube and I was serviced right away for the same price. I will no longer be recommending this location to people.
Good customer service, but ridiculous pricing for some minor repairs
Never going back. Took my car to them and they messed it up worst
I took my 2015 Toyota RAV4 to the Toyota dealership and they were going to charge me $600 for diagnosing my car. I thought that was too much, so a friend of mine recommended that go Precision Tune and see Gunner. I walked in and asked for Gunner and he greeted me very friendly, took me in and diagnosed my car for $78. He did it within minutes and it was a simple problem. He saved me a lot of money. I also got my oil changed at a great price! My family and I felt like family there. We will be back for all our future services. Thanks Gunner and Jason, you guys ROCK!
Friendly honest service. Upfront and reliable
WENT OUT OF THEIR WAY TO HELP! My wife and I (along with our 4 boys that are 5 and under) were on our way to South Carolina for our vacation. The battery light comes on and we pull in. I explain the situation to them and they get me in right away to check everything. It turned out that my alternator AND battery were bad. They worked extremely fast and were able to finish it all just in time before they closed. We are so thankful for their help and how we were treated like family. It was a blessing to our family and put us at ease. HIGHLY RECOMMEND!!
Where to begin. We were traveling for our 40th anniversary & our radiator went. Of course it was late afternoon on a Saturday. We stopped . They were great. Found us a radiator & installed while we waited. The price was right. Everyone was wonderful. Even was song Happy anniversary . thanks to everyone there our trip was great
Came in for an oil change and inspection, they were very friendly and helpful! Got the work done fast for a very fair price. Will definitely be coming back!
Quick service within 35mins. It does get busy, make sure to call ahead or be early itβs a first there first served service. Great prices for 3 different services if itβs for an oil change. They also did my inspection; youβd have to inform them itβs due in case they donβt catch it.
Today I went to visit this store and I was receive greatly and the staff allowed me to ask him questions without feeling stupid and as a woman that made me feel good even though I would like to be able to do everything myself it was good to know that someone was there to help me when I cannot. They did a great job this visit and I donβt know of others visits but this time they were on point. Also, the price was right and since I am broke they came through... these guys know there business. Weβll a home run this time guys. Be well and thanks.Update:I looked at my receipt and I found out that my wheel bearing is having a problem with it and they chose not to fix it. They said that I declined the service when I know I signed a paper for them to fix everything. This shop is shady and go somewhere else. I tried to do the right thing by this shop and was treated badly. Look, in this business doing the right thing means everything and defines if you are rich and have loyal customers or not. I am a loyal person who will take her business elsewhere.
Totally a two and a half hour waste of time! I would recommend no one go here. They acted like no one matters that comes threw the door. I personally have never seen a shop in the 20+ years I drove tow truck that doesnt have an oil change person! And thats all I needed to have done. Boo!
I had bought a used vehicle from out of state and was not knowledgeable of its past. It ran rough and I took it into Precision tune and had the 60000 mile tune up. The vehicle was 19 years old and had some parts that had to be replaced to keep it running tip top. BOY, they did a fantastic job. The vehicle runs so much smoother.It cost a bit, but it was less than the dealer would had charged.AWESOME! AWESOME! AWESOME!
Affordable synthetic oil change and quick! Service was very friendly and accommodating. Such a pleasant experience.
As a woman going to an auto shop alone, it can often feel as though youβre being talked down to, completely ignored, or taken for a fool....these guy were upfront, to the point, totally transparent, and fair! But also, very friendly and extremely helpful. I will definitely go back...
I came in here with a very minimum budget. Gunner was so nice and helped me receive the services I needed that fit into my personal budget. They were prompt and very helpful when I called and when I was in the shop. Highly recommend their services. I got an oil change btw.
Iβve been going to precision tune for nearly 5 years. I take both my truck and my wifeβs car. The last 3 times the service itself has taken upwards of 2 hours, which is forgivable. Whatβs not forgivable is my car being completed, me waiting 45 minutes after my car has been brought out of the bay, and the manager giving me an attitude when I asked if i can get my keys and pay. Iβve spent thousands with precision tune over the years and I expect more. I wonβt be back. I found a local shop, (Webber Off-road) that is cheaper, faster and courteous.
They always take good care of my car.
Friendly staff who dont pressure or up sell unnecessary repairs. They keep a great record of my car repair history and help me make informed decisions. The price is great and Ive never had any issues with the service.
The work ethics of the staff is just amazing. They went over and beyond to remedy a very dire situation I found myself to be in when my car got defective. By professional advise, there was no way they could allow me to drive it out of the shop but the manager with his team worked around the clock and even after the clock to make sure everything checked out and worked just fine. I really appreciate the world class service renderedπ―
I have used these guys 4 times now and every time I use them they sees to amaze me. Great customer service, quality work and they stand behind both their warranty and word. The staff here will go out their way to make sure you are 100% satisfied with their work. From their crew to management Precision tune is Aces in my book. I recommend everyone to visit them them first.Great job guys...Thanks for all the hard work.
Had a great experience today. Thought I needed a 4 wheel alignment, but they were honest and solved my issue and didnt give me a service that really wasnt needed. Did not charge me a penny. Hard to find a good mechanic now days. Good job guys. Will be back.
***** Keep reading, the first part is what another shop did to my car***** I had my torque converter changed at another shop and in the process of them doing that the other shop ruined my front end, they replaced parts with out telling me, I had to look and find out myself. I got my car back in worse condition than I gave it to them to fix it. (needless to say that shop will be hearing form my lawyer)! Gunner at Precision helped me with a quote on what all was wrong with my car, and what it would take to get it back to the way it needed to be. They showed me what was wrong with it and when my husband and I attempted to fix it at home but could not get the axle out. I called Gunner he knew who I was and let me know he would work with us on getting my car taken care of. These guys have been an absolute GOD SEND, they even fixed my bumper for which the other shop messed up. Gunner really has your best interest in mind and tries his best to work with your budget. I appreciate yall to no end, and when I need more help I will give you call. :) :) Morgan Adkins
Have great coupons on line. Quick. Not only am I going there but my kids are too.
Brought my car in for an oil change and inspection, and they did everything that i needed and was very quick. Great Job ill definitely be back soon.
Great staff and very reasonable prices. I took my car for an oil change and was in and out within 30 minutes. Highly recommend this shop!!
Great professional staff. Was opened on a holiday when I needed an oil change. Quick service too! Recommend.
Went in and the Dynamic duo Gunner and Jason oh and Justin stayed late until 7 to get my brakes done.Thanks for all your help! I will be back for service soon.
Steven team as he calls them are as fast as he says! Thanks guys
Great Priced Oil Changes & Super Honest Mechanics π§° The 21 Point inspection offered can really be a car life saver especially if you arenβt too experienced under the hood. π
Staff is professional and friendly. They answered my questions with patience and used language I could understand. They also helped me save money. They are timely and my wait was not long.
Took my van to get it lined up because it was pulling to the right went to pick it up and it still pulls to the right.
Great customer service. Fair pricing and quick work. Was in and out fast. Will be back
Wow, the reviews speak for themselves! First time customer for a full synthetic oil change (comes with filter change and more!). Have to say the rates are awesome, the service is thorough and Iβm not waiting around for an hour or longer like other places! Ask for Gunner! π
Quick service friendly people
I thought they did a really good job, very friendly and fast service for a good price. Would definitely use them again
They did a superb job in a very timely manner.
I was in town for my fathers surgery when my tire went flat. I pulled into Precision Tune on Peters Creek Parkway and was immediately helped by courteous staff. While there, a lady brought in her truck for repairs and was concerned about returning to work on time. One of the staff told her not to worry that they would supply her a ride back to work. I was pretty impressed with their level of making sure their clients were cared for. I give this place 5 stars π
I feel I can trust them
Very friendly and never felt bullied to buy additional recommend services. Very patient with their customers and do a wonderful job explaining in simple to understand yet detailed the work that needs to be done.
Gunner was very helpful and friendly. Service was great and my car is running better than ever! Would recommend to any of my friends.
THEY MADE MY CAR A DEATH MOBILE.I had to do a last minute oil change and opted for their highest package. Iβm now getting my brakes changed at my usual mechanic. This establishment stripped half my lugnuts and did not tell me. They also broke my oil cap. AVOID AT ALL RISK THEYLL MAKE YOUR CAR A DEATHMOBILE. I am extremely angry and will be calling their general manager. Avoid at all risk. They donβt care about your life. Theyβll send you out in a car 10x more dangerous than you took in and not tell you. Iβve been driving my children in this car I cannot even verbalize how angry I am.
These guys are always great. Theyre at ease explaining whats going on with your vehicle (even going so far as to actually take me into the shop and physically show me what was up once). Pricing is fair, and if you need to hold off on part of a service due to cost, theyre always up front about what can wait, and what really shouldnt. Service is reasonably fast, and theres free wifi available.
Love my precision tune up very good prices and work been going over 10 years.
This is a great place to get an oil change. They are very efficient and always make me feel secure in what they have done to my car. Prices are very reasonable.
Ok. So... My 2012 Jeep was leaking maddd oil. Thought it was going to be something serious. And I took it up to this place. First they thought it was also more serious, like timing belt gasket serious($360 serious). Once they actually got in it, they realized it was just a loose oil filter that was literally leaking out all my oil. And only charged me for the price of an oil change ($40) . Thanks Gunner:) you made me day! And saved my sad little wallet. Thanks for being honest and trustworthy. Waiting around all day was annoying...but Helping out a young female with no mechanic clue whatsoever ... priceless. Thanks guys! Ill be back for sure. Youve gained my trust.
Showed up at Home Auto and met with Mark. Within less than an hour, was driving off the lot with my vehicle. Friendly staff and an easy straight forward process.
As a young woman who has never had an oil change, it was nice to have people who were so kind to me. Once I walked in, Dave at the front desk greeted me with a great big smile, and made me feel comfortable immediately. Darin, the mechanic who changed my oil was very friendly, and very informative. He was very patient and answered every question I had, especially as a first time car owner. Overall, I had an extremely pleasant experience, and will recommend them through and through to everyone, and this will become my go-to when I have any car troubles.
Great service, fast and cheap. Good friendly employees. I take my car here all the time.
This place is busy, they tell you it will be a while. The staff is friendly and straight forward. Prices are reasonable.
Ive been using this establishment for several years. Today I arrived at 7:45 to get my oil changed. I stood at the front door and waited in line when was the first person. while getting my paperwork done the manager came out and said that I was last and someone else was first. I have waited in my car several times at this establishment while other people stood in line and they were allowed to go first. But for some reason this time I was told to go to the back of the line. Where I come from if youre first in line you get served first. You are not allowed to wander off or wait somewhere else and then be first in line. I will no longer return to this establishment and I will let my friends and family know to no longer return to this establishment. I spent a lot of money at this establishment and its a shame theyre about to lose all my business.
I arrived first thing on a Saturday morning and received fast, friendly service.
Ive decided to go to this place because my boyfriend recommended it and I basically got ripped off I spent over $1,100 trying to fix my car there when my car broke down on the highway and they wanted to fix the oil pan gasket and also the valve cover gasket and it did need it so Im not complaining about that part but it didnt fix my problem so then they decided to do the sensors and the thermostat that didnt fix my problem also after that they wanted to fix my radiator okay if it fixes the problem why not that didnt fix the problem feel like they were just trying to rip me off and get as much money out of me as I can without actually fixing my freaking car I will never go back to them
Ive been a customer here for 5 years. I normally bring my work truck in for service as well. Today I was told the ladders would have to be off the truck in order for the lift to raise the truck without hitting the doors. Ive been in with the ladders many times and never had this problem as the ladders dont extend that far off the truck. I didnt have time for this today. Fortunately another garage down the street had no problems getting me serviced and will be getting my future business.
I go to Precision Tune because I feel they do a great job on taking care of your car. They are very professional and thorough when it comes to your vehicle.
Ill admit, they were very friendly.I appreciated that.But they were not honest about the diagnosis of my car. My car was leaking coolant so I went in( Wednesday 5/3) to get it checked out. They informed me that I needed a new radiator, thermostat, and gasket and said that it would be about $708.Labor alone would have been $300+. I am a college student so of course I did not have that to spare.They alerted me that it was pouring out and that my radiator was crumbling so of course I was in panic mode. Since I couldnt afford that, I bought the parts myself and sought someone who could do the labor for a little cheaper. When I took my car in to get the radiator installed at a different location the other shop told me that my radiator was perfectly fine (took it out and showed it to me) but rather it was only my coolant reservoir that was leaking. I didnt even need to get a new radiator. Precision Tune didnt even tell me that my reservoir was leaking. It was not in the breakdown sheet that they gave me(And I looked several times to make sure). So I potentially would have have spent hundreds of dollars on something that I didnt even need and that still wouldnt have solved my problem. I probably would have had to come in another time and spent more money. If they were going to lie about the diagnosis I would have gone somewhere else. I am a young woman so maybe they felt it was OK to upcharge and try to scare me into getting it done. I dont know but I am very offended and disappointed in their lack of honesty.
They deserve no stars. They lie and convince you to buy stuff you dont need. They cant even give a proper alignment. Straight up crooks. Please dont bring your car here
Gunner was awesome best service! Definitely recommend. Will definitely come back.
Great place to get an oil change.
I recommend anyone who has an older model vehicle and has trouble with their engine light should report to a dealership for a diagnostic check. Their machine aint more advance than the dealership. It gave a wrong reading. So I wasted 80 dollars and had to pay the same amount towards another diagnostic check at the dealership.
Great service! I have been attending this company for over ten years. The staff is friendly and always provide great recommendations at discounted prices. Highly recommend this company.