This agent is the best. Always friendly and helpful. My family and I really appreciate it. God bless you.

This office was a huge help. I was new to NC and they really were proactive in helping me get my new NC car and renters insurance. They even wrote a letter to the State Farm HQ office on my behalf for a lower rate. Their words were successful! Im thankful I chose them.

I have used John for about 25 years. The office staff is very helpful and John really cares.

When I had called to ask a question about my policy. The associates there act as if you are bothering them. When I got my policy, Besides insuring my own car I ask about strickly liability for an older truck for my brother. I received this unbelievable quote that was in no way in the guidelines of the state if NC insurance limits. When I first went to this agency to ask about getting a policy they gave me a quote. I agreed with the quote and then went to reach in my pocketbook for the payment and the associate said I cannot accept cash unless you pay two months in advance.

John Nelms is professional, friendly and has no trouble answering all my questions. I have high standards when it comes to customer service, but he exceeds all my expectations. I highly recommend contacting John Nelms if you need a dependable agent in the Winston Salem area.

Nely Leon was a great help in getting my Home Owners Policy sorted out quickly so we could close on our home. We appreciated the service we received.

Great insurance agency until you file a claim after 35 years. Time for someone new.

My agent for almost 20 years. Great service.

I have dealt with John and his staff for years and have never been less than one hundred percent satisfied. They have always been helpful and willing to go the extra mile for customer service.

Great location near Wake Forest University. The staff really takes care of your needs and State Farm is the leader in auto and homeowners insurance. Plus they have many different life insurance products.

Mr. Nelms has made rude and unprofessional comments on social media, striking up political controversy during the middle of a work day. Be careful if you should meet with him face to face to not bring up politics.