Amazing VIP location! I have been coming to this store for different services for almost 2 years, and I have never had any issues! All the employees are very kind and attentive to the vehicles they work on, getting everything done efficiently and quicker then most automotive shops. I will always choose this location over any other and recommend anybody who hasn’t to come visit.
The customer service is outstanding! Their knowledge and patience to show me the things that might need attention on my truck later down the road gives me an idea of what to look forward in the future like brakes and possibly tires. They are always friendly and always treat me like family. By the way I think Marlow is the sweetest and is the most charming over the phone. These guys are top notch
I brought my car here a year ago because my front end was making a noise and my regular garage couldn’t get my car in for a month. They took it the next day and fixed the problem. The manager was so nice and professional that I thought when I need to buy new tires that’s where I’m going. Stopped in at 3 on Sunday and they took me right in and replaced my tires. I very pleased with the service. I will be going back.
Marlo and the team at this vip are amazing. Always friendly and knowledgeable service! Thanks again guys
Everyone here is great. Helpful, informative, and friendly. Been taking my old beat up car with over 200,000 miles on it here for years now and they keep it running nicely.
This VIP location is decently priced, honest with their customers and big on necessary preventative maintenance. Pat is fantastic, he went out of his way to make sure my car was in great shape before I left.
I needed 4 new tires for my SUV and Pat Combs the Manager went above and beyond to make sure my car was safe on the road!! Highly Recommend getting all your car needs taken care @ this location
Love the service from this place. Everytime I come in the guys take care of me, getting me in and out in a reasonable amount of time. If there’s anything wrong with my car, they make sure to let me know and don’t push it too hard. Have yet to have a bad experience here.
Great customer service! Friendly staff and competitive prices!
Fixed my lights and inspection in less then an hour. You guys rock
This is the best VIP around. We’ve made several appointments for maintenance here and they’ve always gotten us in as scheduled. Fast, thorough, and great customer service!
The mechanic was quite helpful and very efficient.
Friendly customers service. Really worked with us and gave us a good price
I have always been a regular customer of VIP in Augusta, Maine because their customer service and the service to my vehicle has always been exceptional. This time I stopped into the VIP in Winslow, Maine because my vehicle was nearby and needed a tow to be fixed. They were super nice and accepted my vehicle to be towed to them with no issues at all. They took the time to talk with me about what could be wrong with my vehicle and said they would fit me in to look at it. I was afraid I wouldnt get the same service at this location like I did at Augusta, but it was just as good and I was pleasantly surprised. I believe it was the manager, Patrick, who gave me the great service! I will gladly use VIP in Winslow, Maine as a regular mechanic to service my vehicle. Thank you, You made my bad day better!
These guys are awesome! Im very picky about who works on my car but this crew is top notch by far. To the point in fact that I sent my mother and sisters to the same place for tires and service. These guys explained to all of them of what repairs may be coming up down the road for each vehicle and did fast work. All the girls came back to me with an education about their car and were impressed at how professional the crew was. In reality this is not just a single review but at least 4 from all of us and I wish I could give more then just 5 stars. Thank you Winslow VIP for taking care of my family!!!!
Ive been going to vip Winslow Maine for some time starting back in 2018 . Ive been a regular customer starting with a 2018 ford focus and now a 2013 Dodge charger. I have been treated very well with no issues and well respected. Ill continue to come here for years to come thanks to the staff who has gone beyond my expectations.
Great business that doesnt make you wait and gets the job done usually the same day. Reasonable prices as well.
I just have to say a big thank you to Zack and the crew at my VIP store in Winslow Maine because they are always willing to go above and beyond for me and always with a smile . My car and I both leave happy and still have money in my pocket . Thanks guys and keep up the amazing service.
The crew and VIP in Winslow is great. Service and personalities are top notch.
Great service, fair, friendly, and fast!
Vip in Winslow Maine was great we went there to get tires for my vehicle the staff there was very knowledgeable and helpfull and the manger Patrick explained every thing to us i would definitely recommend them to other people thank you for your wonderful service.
Service at the VIP in Winslow Maine is wonderful!! quick and reliable Service. They even catch things wrong with my car and they got it in before it became worst. Great people and great service ..They get the job done, my kinda ppl...
Every experience I’ve had with VIP has always been great. They always get my vehicle in and fixed in a timely manner and they’re sure to tell me any other issues they see for free. I would recommend their services to anyone.
Purchased new tires from here. Highly recommend. Great service. Fair prices. Knowledgeable and friendly staff. Answered all my questions. Will be going back for all my automotive needs.
TRUST is a big factor in Auto Repair..... Im Truly appreciative on how Pat and his team takes their time to show you rather than tell you the items needed on my vehicles... I Can freely admit i know nothing about automobiles and being able to trust them with not taking advantage of me is a huge thing! I will absolutely be bringing in my families vehicles here from here on out. Thank you for what you do and keep all of us safe on the roads!
Ive had all four tires replaced on both my Q5 and A4 Audis and everything went perfectly. Every one of the techs were beyond helpful and kind, which is the complete opposite of the Rockland branch. I wish I had gotten their names but the guys working on 10/17/20 definitely deserve a raise because so far theyre one of the few tire shops to do a good job and at least tell me when something is wrong instead of just sending us on our way. Only 5 stars because they dont go any higher👍
I truly appreciate the extra time you spend explaining what is going on with my vehicle so i have a better understanding. These guys are trustworthy and i will continue to bring my vehicles back for inspections and repairs. Thank you for all that you do in these hard times!
I am very pleased with the service that I have received at VIP in Winslow, Maine. I feel well taken care of, and that my lack of knowledge about my car, is NOT held against me. I received a great oil change, if you would consider an oil change - great, and have been back a couple of times, for attention to a low tire pressure issue. I have been treated, respectfully and attentively each time. Thank you, you make maintaining my aging vehicle a pleasure!!
Slow and could not comprehend a simple task.I asked for them to put new tires on that I had with me.Dropped it off at 9 AM on a Monday morning.6 hours later it was not done and they were trying to point out other issues that I never asked them to do.I asked for the tires put on...Simple task that wasted an entire day of time.
I stopped coming to this location a couple years ago due to an old manager there that was unprofessional... But let me say the new manager Pat has earned my continued business that guy helped me in a bind when no other shops would pinpointing my problem on my jeep in the parking lot which amazed me... Fixed in under an hour and no more death wobble !!!! Thank you Pat for your professionalism and skills!
I always go to VIP Winslow location. Its close to my home and they always have plenty of appointment slots, even same day. They are very helpful, friendly, and knowledgable. And always keep me posted about any safety concerns or anything that looks like it may need attention soon. Thank you VIP.
I have been using the Winslow VIP for years and every time I go in, I get fast friendly, and expert service. Then if I walk in with an unscheduled repair, they always seem to fit me in, even when they are fully booked. I feel like they also try to minimize the cost of repairs, attempting to package things together to give you a deal on them. They also know both my name and my vehicles. All in all, I am very happy with their service, and will continue to recommend them.
Had an appointment scheduled for 11am Saturday. Inspection was quick, and Zach behind the counter had answers for us in moments as to what to expect for repairs. We were told it would be late afternoon before they would be able to start my exhaust job. I got a call at 1:30pm Saturday afternoon, my car was finished! Very impressed with this great, quick service. Zach also remembered us from when my boyfriend brought his car for work in months ago. Great customer service, and great work. Thanks all!
I posted an earlier review of how I have been pleased with the Winslow VIP service of my vehicles the last couple of years but recently they charged me $50 for an air filter that I could have gotten at Walmart for $10. A couple of days ago Pat, the manager, called me and apologized. He said that it was a computer error that basically double charged me. He was generous to make it up by offering a free oil change. I appreciated his offer and will continue to use the Winslow VIP for my vehicle maintenance needs. I appreciate their friendly, punctual professional services at a reasonable price.
I just bought studded snow tires for my truck. Zack was awesome he explained the benefits of the brand of tire and the road side tire change. I would definitely recommend their shop
Awesome group of guys here! very knowledgeable and trustworthy
Fast, friendly service and great prices!
Remodel looks great! much more room, large tv, free coffee/tea. Awesome service as always. Lowest prices on tires Ive seen locally.
Was my first time at the Winslow location, and I will definitely be back. The customer service was great! I was in and out, and didnt have to wait around.
My car was due for an inspection sticker, I always take it to VIP In Winslow. They are honest and only recommend what repairs I need. I will definitely give them my business.
Great service. Always helpful. They get the job done right and I never have an issue after the repairs
Today I bought four tires from VIP in Winslow. I had previously shopped around and couldnt find a better price, so went there. I was serviced by Zachary. I received the most courteous and efficient service I have had in a very long time. I waited no longer than a half an hour and in that time they installed four new tires, did an alignment, checked my oil and did everything else. After Zach had patiently and politely answered all of my questions, he told me the final out the door price which included a road hazard warranty and the price was much less than I had anticipated. Zach is an exemplary employee and is very knowledgeable about his work and the company. The technician who also worked on my car did an excellent job in record time. I have always taken my car to the dealership in the past, but this is my second time taking my car to VIP and they have won my loyalty. I will highly recommend them to all of my friends.
I had my tires rotated and I had an inspection. I was able to leave my vehicle and they called me once they completed the work. Zach Taylor was very helpful.
Always friendly & professional, only place I truly trust with my car!
Very helpful staff
Very quick, yet thorough, in and out, they give you a printed alignment check and look over your car, and really tell you whats going on, and even bring you out to see what is wrong. Pat and Zack were very friendly and the new waiting room was clean and had plenty of room.
Knowledgeable people and great customer service
I have been a customer of VIP Auto for many years. I have always received timely appointments and the service is always professional and courteous. I really couldnt ask for any more.
Great Service! Fast Turn around! This is the spot to get your vehicle repaired!
I had a wonderful experience at this VIP location getting new tires on my BMW X1. Specifically, I would like to point out the manager, Pat, who took time explaining my options and giving me recommendations both over the phone and in person. Pat also carefully filled out and walked me through the Goodyear rebate information. I definitely appreciate when someone helps me save money! I feel confident that I can trust these guys with my car for any future wheel and tire questions I may have.
VIP has been our go to place for all car related issues for awhile now. Great customer service and always willing to work with us to give us the best possible price! Highly recommend everyone to try out this VIP location.
Could not even do tire change same day 3 or 4 days wait what a joke
Staff was helpful. They were able to fit us in for an appointment the morning I called which was great! The only negative from our trip was that they did not bag the dirty tires that they put in my back seat after I specifically asked for bags.Overall, a good experience.
Brought my recently purchased used car in after I started to hear a noise in the front end. Was able to have it looked at quickly ( the same day ) and the problem was fixed the next day. Both Pat and Zack were great being patient and explaining everything well. I also appreciate VIP being one of the only places near by that I can get this type of work done on the weekend and Sunday specifically. pleased with the outcome. Thank you VIP.
Ive been using this VIP here in Winslow, Maine for the last few months now and Ive been met with never ending customer service in this time. Zakk Taylor has been my go to guy for anything mechanical, to bounce ideas off of or just someone to talk to about life in general. Im always met with proper guidance in both those fields and I refuse to go anywhere else... Highly recommended for anyone who needs their vehicle repaired or is just out seeking knowledge on what to do next. Thank you guys for the never ending help! I have a safe vehicle for me a my growing family this winter!
I have been going to VIP at many various locations across Maine for 10+ years. My experience at this location was fast, friendly, and courteous service. One specific member on your team went above and beyond and understood my request of having the repairs done quickly due to leaving out of state with my family in a few days. Thank you Zachary for your service and will use this location as the go-to spot for future repair and maintenance.
I cant say enough good about Pat and the crew at VIP in Winslow. Ive had to replace a number of rims and tires on 3 family & business vehicles the past few months and Pat has bent over backward to find the best balance of quality and affordability. Communication is always clear, prices are always fair.
I took my older car here for a state inspection. They seemed professional, but its apparently a fairly strict place to get a sticker. Also, their labor costs are almost double that of some good independent shops in the area. Im sure VIP is taking most of the money away from the mechanics. I took my car elsewhere and got a sticker for my beater for way under half the cost VIP wanted. In short, if you have a beater that you dont want to dump a lot of money into look elsewhere.
VIP Tires & Service in Winslow has always shown me issues with any vehicles. I was informed of some rather pertinent issues thanks to Zack. These guys always have told me up front anything I should be aware of. 10/10. Quality work and great service!
I brought my SUV to the Winslow, Maine VIP to have new studded snow tires put on. Zakk Taylor was able to schedule me in almost immediately and made the process very simple. I was able to drop my vehicle off to him before work and it was ready shortly after. He was very professional and attentive and I will be scheduling car services with him in the future.
The guys over at this VIP are great. Pat and zack have both hot me in when the seamed to be booked straight for a few days. Definitely take my business there again.
You guys are great! Getting a super deal after a guy backed into my mustang in a parking lot made a bad day better. Thanks!
We have had good experiences with you. Sometimes it takes a little persistence but the results are worth it. I appreciate how you explain everything you do.
The guys are honest here at our store in Winslow, they are trustworthy and do a great job as well! Will be going here for future services😊😊
Great Service, Fair Prices. Treated like family when i go into this shop every time!
Service has been great. Very customer friendly. If any issues, they are addressed in a very quick manner. Would definitely recommend this store!
Service was professional, courteous and fair. I havent gone to VIP in years, but the Winslow store has renewed my faith in them. They were fair, informative and helpful. Thank you to the team.
Ive always had good experiences with these guys. Just the other day I was in and Pat, I think he is the manager, helped me get quotes for tires for both my truck and my car, he was very knowledgeable as to what would work best for me and what would work best for my budget, definitely will be coming back for many times to come
Excellent service and good prices. Very knowledgeable staff provides quality customer service.
I had to visit VIP urgently today for a new battery. Zach assisted me, he was quick and got me in and out in about 20 minutes which I greatly appreciated! He gave me a fair price and he fixed the problem on my car perfectly! I highly recommend the Winslow Maine VIP and especially Zach!
On Saturday, October 8, 2016 I brought my Subaru XV Crosstrek in to VIP Tires & Service in Winslow, Maine to replace all 4 of my tires. The people were very friendly and very knowledgeable. I was in and out in about an hour and everything was explained very well to me. I had Kelly Edge tires put on my car and I had found a cheaper price elsewhere but they matched the price for me. I am very pleased with my service and I will be back for future services. Thank you VIP!!!
Great service. Informative and professional.
To my surprise, the state inspection was FREE! That typically is $12.50 I think! I have not gone to this chain in many years because of a past incident. Not sure Ill go back, but we will see.
I am extremely impressed with the prompt and affordable service I received at the Winslow store. While I waited, Laura gave me some pricing on tires and found the pricing was great and rebates were available on them too! Thanks for the great service, I will be back!
Walked in at 30 minutes prior to closing. Needed 4 tires.Staff was excellent. None of that we dont have time. Walked out with 4, mounted, balanced, and the best tire price. Dollar for dollar, they beat the Online BS. Great job. John, Zach and the big guy that did all the checking for everything underneath that needed checking. John....give your Big Guy, a thanks.
I’ve been a customer for years and have had a variety of repairs done to my vehicles from oil change to front end alignment. I’ve never had an issue with their repairs or services.I appreciate the free multi-point inspection. If there is something wrong I’d rather they find it while the vehicle is in the lift than me find myself on the side of the road.I like that their service bays are clean and well lit. Their technicians seem conscientious and motivated.Winslow VIP tires and service works for me.
I came from Virginia to visit family and my car was pulling really badly, so I stopped in and Laura and her group were great. They gave me no nonsense answers and no hard sells. I appreciate being able to go into a car store and not being treated like a child because Im a woman.
Ive purchased several sets of tires and have been very happy with the service Ive received. I always have them do my alignment and rotation every 6,000 miles. The employees are very helpful and friendly. Their hours are great so it makes it easy to make an appointment based on my schedule.
We went to VIP in Winslow on October 2 to have our tires rotated and an oil change. The service men were very polite and attentive. The work was done in a timely and professional manner. We were very pleased with our service experience at the Winslow VIP!
My overall experience at this VIP was excellent! I had great service from start to finish. I was able to get my brakes/alignment diagnosed and fixed all in one work day.
My vehicle got a flat and they got me in that day, no problem and helped me as much as they possibly could.
Thanks to the VIP in Winslow I was able to get my recently bought used car back on the road. I also learned thanks to the gentleman that the car definitely shouldve been worked on more because a part was starting to go due to the place that sold it to me not checking/fixing it. I am very grateful for their help. Thank you Pat and Zach for your help.
Awesome Service! Fast and Friendly!!!!
Got my car in fast and fixed it fast. Always friendly and nice.
Always super friendly & take good care of my car!
I have been taking vahicles to the Winslow VIP for years. Service has always been prompt and professional. The mechanics are very thorough and take the time to explain the service (s) performed on your vehicle. VIPs Multi-point-inspection is a valuable free service that can catch problems before they become critical. On several occasions theyve caught issues on my cars well in advance of failure. I trust VIP to keep my families cars in good working order and will continue to do so in the future.
Anytime I need assistance VIP Winslow is the place to go to. Their friendly, experienced staff are always eager to help and have always got me right in. Good job! I was appreciate it.
I have been going to VIP in Winslow since they open many years ago. I just had my inspection done and they checked every thing possible. Good to know of any problems I might have. Very knowledgeable techs.
Zack and assistant store manager hooked me up with some affordable deals when I went to get 4 tires, an alignment, an a sticker for my car. Absolutely great service!
I have been buying my tires and having my vehicles inspected here for years. Pricing has always been very good and any repair work done has been professional and thorough. Friendly well managed service.
I went in last minute and they were short techs, however he puled my car in right then and there and fixed my car immediately. very happy with the service TY!
VIP has always been able to help me out when im in a bind. i trust their opinion and their mechanics. i visit several locations regularly and im sure i ll continue to bring my business to them.
My experience at Vip in Winslow has been positive everytime im here,i am made to feel welcomed with genuine care. With being greeted by the counter attendants at the front desk as i walk in to the personal interactions with the manager Pat himself. i receive quality care and any questions i might have are answered. Ive never recommended a mechanic shop before now but Vips attention to detail to fix it right the first time has be dead on. Ive been taking my jeeps to Pat for years and and now my kids vehicles, and will continue to. Great job Vip for snagging some exceptional mechanics and management!!! Going into a repair shop is nerve racking not knowing if you will be swindled or not, being taking out to the shop to be shown exactly the problem is amazing even if i have zero idea what the broken hanging part is :)
Thank you to Pat and Zack for noticing the wear on my tires, I am a road warrior and drive a lot and need to be safe, also for mentioning the rebates and Goodyear credit card with Zero% financing.. Great job guys.
I had to get my tires replaced and got a very good deal on new tires for my GMS Sierra 4WD. I happened to mention the old tires wore more quickly than expected and during investigation we found the shocks and struts needed replacement. All was done quickly and now the truck rides much more solidly and I expect these tires will last as expected. Great service and knowledge - Thanks!
A great experience. A courteous staff and pleasant atmosphere. They were very professional and I will definitely go back!
Very complete free analysis of things to fix and pricing options. Will have work done here.
Good quality work done right more than just tires
We get the A+ experience here that we’re looking for. Switched from Walmart TLE to here and won’t go back. Great service and can always get my car in when I need it!
The staff at VIP Tires & Service in Winslow, ME is always impressive! They are very helpful and friendly! They always give their best and go above and beyond! Highly recommend them!!!