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AutoZone Auto Parts
2405 Valley Ave, Winchester, VA 22601, United States
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AutoZone Auto Parts

Comments
A.
Review №1

I needed antifreeze and brake fluid for a Toyota Tundra. They have you believe you have to use their products they say must be used in their vehicles. So, be it and AutoZone had it. A very nice gentleman helped me get the proper products. With the cost of vehicles why take the chance, get what they want you to use. They have a program where when you spend x dollars you earn x dollars. No question, I will spend x dollars and so I joined the program. So, knowledgeable employees, proper manufacturers products and a willingness to help. A three fore that cant be beat and AutoZone has it. You cant go wrong shopping at AutoZone.

Da
Review №2

Very fast and courteous service by Tom. We were assisted immediately and had our battery replaced in record time. In addition, a thoughtful “thank you for your service” and military discount was very appreciated. A+ and thank you!

Mi
Review №3

I had a very good experience with all the team members there. They were very polite. They explained every step with good details. I will definitely be coming back for my next vehicle purchase.

Jo
Review №4

Casey, 1st Register, took my order for a battery, checked my battery and alternator, and then replaced my old de ead battery. He did it all with a smile on his face.

Jo
Review №5

Very helpful. Helped pick and install my car battery while on a road trip. Super friendly staff!

j
Review №6

Love AutoZone as they always have what I need; order what isnt in stock; give me great advice; always send me to the right place if they cant help; AND have excellent customer service skills!

Br
Review №7

Helpful staff to help you find what you need for your vehicle.

Br
Review №8

Called the store didnt even get an answer to hold just rang through. Please start getting automation service so we dont have to deal with lazy employees, that dont do their job.

Ri
Review №9

Awesome customer service friendly and helpful staff

Ca
Review №10

Very friendly and helpful people! and they have everything you need.

Za
Review №11

I needed a part for my car they helped me look but they didnt have it in stock but the service was great the staff is super friendly and nice

Cl
Review №12

The gentlemen here were helpful, kind and fair in my several stops by earlier.

Ch
Review №13

Found exactly what I needed

Al
Review №14

I went in to autozone today to get a couple parts and ended up needing way more than expected. I was helped by Thomas A. He went above and beyond and put in my lights for me. You have a great employee. Please give this man a raise, you don’t come by employees who do this everyday. He refused to let me tip him, even though he deserved it. I’m so beyond grateful for Thomas helping me today.

Am
Review №15

Didnt have the part we needed but helped us fashion a new one ourselves. Nice guys

Sa
Review №16

They always have what i need and have great people waiting to give you a hand getting you exactly what you need.

St
Review №17

Always helpful, best parts company, best staff, well managed.

Ch
Review №18

Super helpful Staff, very knowledgeable

St
Review №19

Great people not so great prices

Pe
Review №20

My first time in AutoZone in Winchester Virginia. Staff knowledgeable and friendly and ALL wearing masks and practicing social distancing. Cant say the same for Virginians though. Great store and good stock of OEM replacement parts on hand. Great store overall!

Ph
Review №21

Fine. Standard AutoZone store. They have the things you might need!

Le
Review №22

Well-organized and neat. Knowledgeable staff.

Am
Review №23

Not very happy with this location! Poor communication from the employee who ordered the wrong part for us. He didn’t bother letting us know the part we needed was discontinued and just ordered what he thought would work. Which did not work. Frustrating!

jo
Review №24

My favorite store 👍👍👍👍

Ed
Review №25

Great auto parts very competitve pricing

Jo
Review №26

Easy errand

pg
Review №27

Expedient service. Knowledgeable associates. No hassle.

Lo
Review №28

I needed bulbs for my headlights and a windshield wiper for my Ford Explorer. Thomas A. Not only located the parts, but also installed them for me. He was extremely helpful and very kind.

Ch
Review №29

I would like to thank the young gentlemen that helped me and in a timely manner. I had called the other one on berryville Ave and that place is a joke. Very poor customer service....but this place was awesome. Ordered my part and handled everything within 2 minutes if that. Great customer service!!!😁 Highly recommend this one!

Ro
Review №30

Very helpful.

Ro
Review №31

Very quick to be helpful, courteous and professional. Save me money

He
Review №32

Most helpful, accommodating and polite.

Ma
Review №33

They seem to always have what I need and at a third of what the car dealership charges.

Th
Review №34

Whether it’s commercial or retail these guys are awesome every time. Slam dunk to order from Sonny and the crew. Super knowledgeable and efficient. Justin is very helpful as well as “Matt in the Hat”

Ev
Review №35

Found the fog bulbs, the people were very helpful!

Ke
Review №36

What a fantastic visit. Mike checked out my battery and installed a new one. Great guy and service. Will return for all my auto needs.

Ka
Review №37

Very helpful

Ro
Review №38

Had what I needed !

Jo
Review №39

I was pleased to find they had the part in stock that I have been looking for. They unfortunately appeared to be understaffed for the amount of business they had. All told it took about 20 minutes as different customers were checking out/getting parts.I decided to grab oil change supplies while I was there to take advantage of there featured sale. They were out of the filter that was part of the sale, no big deal, so I grabbed a cheaper filter and asked if they would mind just knocking a couple dollars off since the filter was lesser quality and less expensive. The manager kind of grumbled about it, and was dragging his feet to change the price for the associate. Then the phone rang so he left our station and answered it and spent some time attending to whoever was on the phone. I finally just had the associate ring it up as is and left.I was less than impressed with the manager, and the staffing volume. The associate who helped me was friendly and courteous, he was just outnumbered by customers, and had less then helpful management. I find I usually have to wait at these stores.

Jo
Review №40

Took a while to get service. We were seen there and the manager walked to the back. Once we got service the were fast and helpful.

Ja
Review №41

Needed a new battery and manager installed for me despite it being 40 degrees. Excellent service.

wy
Review №42

I like the place. Prices are reasonable. You earn credits. And if something is wrong you can exchange it right there. Plus you can get a tool then return it

Su
Review №43

Very very helpful employees and smooth experience all around. They had a small bit of trouble finding my order at first, but turned out that it was because the man that used to have my phone number had been a customer- so when they took my number it automatically attached his name. Took them only a minute to figure it out and fix it with my name. Its also at a location thats very easy to find and easy to get in and out of, which cant be said for many businesses along Valley Ave.And might be worth mentioning that Advance had the same brake pads I needed...at $10 more. And I bought a low end set so I imagine the difference in price for the more expensive brake pads is even more substantial.Highly recommend Auto Zone AND this particular location!

Ra
Review №44

Great service. The guy I dealt with the last two times was very knowledgeable about vehicle repair. Which is what you need in a place like this

Wi
Review №45

Excellent customer service and knowledge...go here!

D3
Review №46

The service was speedy and the people were very friendly. We got exactly what we needed without wasting any time at all.

Ro
Review №47

Great place lifetime parts

Je
Review №48

Had what I needed. Not always the case. Check out was quick. Also, not always the case.

Lu
Review №49

The staff always very friendly and helpfull .

Ra
Review №50

Wanna buy parts for your car, not sure which one or need some advice? This is the place to go to.Doing a road trip, I suddenly found myself in need of an oil change. So I thought to myself its about time to learn how to do my own oil changes.I didnt know where to start, or what parts are needed.These guys where extremely helpful with the whole process.They served me like I was a long time customer and they know me for years..... however this is the first time I stepped into this store.I highly recommend checking out this place for any car parts you need.

Su
Review №51

Thomas and Tom are two of the best employees I ever ran across period they went above and beyond to help me with a problem I was having.. advanced auto literally made my situation worse sold me the wrong fuses and a fuse removers that don’t work and on top of all that they made me remove the wrong fuse.. when I had a print out of the fuse that was blown and that still didn’t help the guys at advanced auto at al and he could tell the fuse he removed wasn’t even blown morale of the story I’m a 1000% sure I’m not goin to advance auto again I’m only coming to #AUTOZONE 🙌🏾💪🏾🙏🏾

De
Review №52

My husband went got a wiper for my car, first time it needed replaced and the guy came out and showed him how to put it on . Now thats what I call good service .

Jo
Review №53

The employee was not knowledgeable at all.

St
Review №54

Very helpful

Sh
Review №55

I really enjoy going to this location, the staff is always kind, and they are always willing to help you out.

Ng
Review №56

Took me less than 5 minutes to replace a brake light, the employee was very helpful.

Ge
Review №57

Always know its going to be a good experience when I walk in and Katie is waiting for me with a smile. They dont come more competent and friendly than that.

Di
Review №58

Front counter staff need to clean out their ears. Tell them vehicle and part you need multiple times yet they still get something wrong

Sh
Review №59

Christian hooked me up with the correct parts for my project.

Ke
Review №60

Tom and Brendon really helped me out tonight. Great customer service

Ph
Review №61

They are so friendly and so helpful! Great experience.

Ho
Review №62

Need a better selection of self tapping screws.

Te
Review №63

Friendly service, always seem to have what I need.

De
Review №64

Lower prices then most other parts stores nearby and normally always have the parts that I need. Customer service isnt always the greatest.

gs
Review №65

Had what I was looking for, fast check out.

Sh
Review №66

Im a girl so I can only say thay helped me alot because Im female I dont know much about cars. Staff was nice friendly and helpful.

Ju
Review №67

This Auto zone is a very clean environment. Easy to fine everything you need and very friendly workers that are ready to help.

De
Review №68

Parts and tools always available.

Ja
Review №69

Fast service, in and out very quickly.

Da
Review №70

Clean store...workers ready to help!!!

Cr
Review №71

The wiper broke on my husbands truck. I tried to fix it myself, but Im too short. Thanks for the help.

Ow
Review №72

Its nice to have what I need I need it.

Ja
Review №73

The team was able to help me find what I needed but was unable to assist with helping me put transmission fluid in my daughters car

A_
Review №74

Great people and great parts for reasonable prices. my goto parts place!

Je
Review №75

Online order was ready to go when I arrived and there was no issues in any way.

Bi
Review №76

Good service and Moore was good service

Al
Review №77

Good service question answered

La
Review №78

Nice and friendly help.

Ra
Review №79

Very good customer service

Ne
Review №80

Get a bunch of car parts its not cheap but you can find stuff for the job

Cl
Review №81

Always happy to help

St
Review №82

Fast friendly service!

Jo
Review №83

Always good help

Ro
Review №84

There parts are high priced here

Ch
Review №85

Great friendly staff

le
Review №86

Excellent customer service

Li
Review №87

I luv it here

to
Review №88

EVERY TIME I GONE IN ..120%.

Ro
Review №89

Great staff!

Ja
Review №90

Average service

Ru
Review №91

Very helpful!

Jo
Review №92

Very friendly had to replace alternator

sh
Review №93

Awsome

Gr
Review №94

Very Positive

Sa
Review №95

Helpful staff

Sa
Review №96

Great prices

Mi
Review №97

Always helpful

Ma
Review №98

Ok

Yu
Review №99

It is a place with very competent personnel.I have always been satisfied with the service

Information
12 Photos
99 Comments
4.6 Rating
  • Address:2405 Valley Ave, Winchester, VA 22601, United States
  • Site:https://autozone.com/locations/va/winchester/2405-valley-ave.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A991&y_source=1_MjQ3MjAxMC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 540-678-3530
Categories
  • Tool rental service
  • Car accessories store
  • Car battery store
  • Auto parts store
Working hours
  • Monday:7:30am–9pm
  • Tuesday:7:30am–9pm
  • Wednesday:7:30am–9pm
  • Thursday:7:30am–9pm
  • Friday:7:30am–9pm
  • Saturday:7:30am–9pm
  • Sunday:7:30am–9pm
Service options
  • Curbside pickup:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Health and safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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