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Cutting Edge Small Engine Repair
3407 N Frederick Pike, Winchester, VA 22603, United States
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Cutting Edge Small Engine Repair

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Do
Review №1

I would give 10 stars if possible! These guys are amazing. Prices are extremely fair. The kind of hometown service, knowledge, and friendliness every repair shop should have. When picking up the technician took the time to go over questions I had. Top notch, lifetime customer earned!!!!

Kr
Review №2

Shared local knowledge didnt have what I needed but told me where I could get it

Th
Review №3

Adam and Mike provide 5 star service. Bought a lawn tractor from Cutting Edge today, they serviced it, gave some insightful information on product and delivered it the same day in just a couple of hours. Love to support the small businesses. Thanks to the Cutting Edge team.

Pa
Review №4

Friendly and helpful staff, this has become my new go to place for my mower parts. Yes Im aware I can buy parts online but prefer to support small locally owned businesses as much as possible. Only downside is it can be hard sometimes to get by there during their operating hours.

De
Review №5

Best small eng repair and lawn equipment place to get your stuff fixed or if buying new. I have always been treated great here and they will always have my business. Most friendly staff you could ever have run a small business

JG
Review №6

Purchased my Simplicity riding mower a dozen years ago from TCE and couldnt be more pleased with the follow up service. Recently needed a welding repair (and blade sharpening) on the mower deck and TCE came through. TCE promised delivery in 2 weeks and I got a call 3 days later that the repair was done! Talk about under promising and overdelivering - especially at this busy time of the season. And TCE even lubed the blade bearings - a nice extra touch. Highly recommended!!

Bi
Review №7

Great place awesome service

Pi
Review №8

Bought our zero turn mower here and had a few repairs of multiple mowers done here. They are very nice and knowledgable. Their work is very efficient but of course during the warmer months repair time takes a little longer. But overall we are very satisfied with this shop and store.I would definitely recommend this shop.

St
Review №9

Thanks, Adam, for all your help.We just moved from 1/3 of an acre to 10.5 and needed a mower that would get the job done!Looking forward to supporting this small business in the future with our part needs.Thanks for helping our family make our tall grass short :)

Na
Review №10

Awesome place to go for parts and knowledge! A little small inside since they have a LOT of stuff in there...looks like a episode of Horders or something (joke) but enough room to walk and move around. Staff was very nice and helpful. Would definately recommend to anyone!

Ja
Review №11

Knowledgeable, friendly staff. My first experience here. Highly recommended if need small engine services.

Do
Review №12

These people are great to work with. Extremely knowledgeable. If they dont have it, which they probably will, they can get it, and friendly to boot.

St
Review №13

Best place to buy a mower, service is best in Winchester Frederick County area.

Be
Review №14

Most knowledgeable small engine repair shop around. That is what drew me to this shop. What keeps me going back is the outstanding service and quality of people they have working here.

E
Review №15

This place will rip you off. Took my mower in for service, they charged me $50 and did absolutely nothing to it, tried to sell me a new one. Go elsewhere!

Vi
Review №16

Love this shop!They sell Amsoil products, theyre reasonably priced and theyre usually quick. Just wish they had better hours but its a small price to pay.Everything the big box stores arent, this place is. Friendly, knowledgeable & fair. I will continue to come back.

Ch
Review №17

Excellent service and very knowledge staff.

Da
Review №18

I used to be very pleased with the advice, expertise and speed of service at Cutting Edge, but lately that has changed. I have twice dropped off a push mower, once for a simple pull cord replacement, and once for a pull cord replacement and a blade sharpening. The first time, the mower got lost somewhere in the back rooms, and after two weeks with no word, I called them. They didnt know the status, but would get back to me. They didnt, and a week later I called again. This time they found it, but it had not been done yet. They finally fixed it a few days later. This latest repair has now been there for over a month, and still no word from them. I just called and got an answer machine, but I will call again since Ive never had them actually return a call. I am extremely disappointed in the downturn in service over the past few years, and if/when I get the mower back, I will look elsewhere for all future repairs to my equipment.

Ro
Review №19

Cutting edge was great always friendly and curtious as always I would greatly approve them to anyone who would ask about them.

SC
Review №20

I always have nothing but a positive experience when I walk in the door, or even when simply calling them. I personally like to support our local small businesses, but not at the expense of a bad experience. Never a sacrifice with these folks. Great group of people at Cutting Edge that are always supportive and responsive. They care about what they do and treat customers right. Just purchased a chain saw and will continue to use their services well into the future.

Cr
Review №21

Great service, I bought a new weed eater and was very pleased that they took the time to show me how to start, use and shutoff my weed eater.

ev
Review №22

Great place, if youre into chainsaws like me, talk to the owner, Scott. Great service and friendly, knowledgeable staff.

J
Review №23

Ive spent quite a bit of money purchasing a mower, blower and weed eater from Cutting Edge. Each time has been a pleasant experience purchasing those items. While they do tend to cost a little more, I prefer to support local businesses instead of the big box stores. The reason for 3 stars instead of 5 is because the past 2 times I have taken equipment in for service or repair and the amount of time it has taken to get them back has been 1 month+. I have to call to see what the status is on the equipment and its almost as if they havent even touched it. I recently took my mower in for general service and new blades. I called 5 weeks after dropping it off and they havent even ordered the blades. Just seem very unorganized and if you are that far behind schedule you should inform customers when they are dropping something off. This has happened once in the fall and again late winter/spring so its just not certain times of the year. I will say they are knowledgeable and courteous but the service has to be fixed or I will no longer be able to support this business.

Jo
Review №24

I would like to take a moment to say thanks to Scott at Cutting Edge Small Engine repair. I had all of my lawn equipment stolen out of my garage a couple of weeks ago.! So today I went to repurchase all of my items that were stolen, and all I can say is WOW. Everyone here was phenomenal and vary helpful. They have great prices and awesome customer service. I think what I liked best is how thorough they were and they made sure I knew how to operate everything. If you are reading this PLEASE NOTE that these people are very friendly and they will go out of there way to make sure that you leave pleased. I give this place a 100 and will continue using them for many more years to come....Jonathan Soitherland

Jo
Review №25

Outstanding customer service so far! Cant wait to get the tractor delivered 👍👍

Da
Review №26

Good repair s

Ch
Review №27

Awesome group of professionals in fixing almost any problem you may have with your equipment.They listen to what you say and ask questions before any work is done. Five stars in my book indeed.They also sharpen chains for chainsaws.

Wi
Review №28

Honest fair place. Wonderful chain saw sharpening

Ra
Review №29

These people are great. So helpful. Adam is awesome

Ch
Review №30

Took a new chain saw chain that had been sharpened for the first there but the depth guides had not been filed so the blade wouldnt cut. i told them that the chain had been sharpened but the depth guides not reduced & to only reduce the guides. they gave me the chain back but had resharpened it anyhow. took it home & the same thing, it wouldnt cut, so took it back & explained what happened & asked them once again to just file the depth guides. picked it up & once again they had resharpened it & told me that the chain could no longer be sharpened because it had been resharpened too many times. just great! a brand new chain rendered useless & i had to pay to have it made that way.

Ji
Review №31

Nice small shop that is able to handle all your power gardening & Landscaping sales. Knowledgeable repair shop technicians who do repairs at reasonable prices.

Jo
Review №32

Adam was very helpful both days I spoke with him. Im very satisfied with the purchase and have already referred two friends.

Gr
Review №33

They had what I needed were eager to assist and when I called back they gave me a sistance over the phone I would recommend Cutting Edge to anyone

Ji
Review №34

Great

Jo
Review №35

Always friendly service. Great place to shop for all your lawn equipment..

Do
Review №36

Fantastic customer service, with service after sales.

Cl
Review №37

You folks go beyond my expectations. I brought you some chain saw blades to be sharpened and when I got home I realized you replaced one of my chains with a brand new one. Wow! You won me forever!

Ch
Review №38

Great service and product selection. A+ company.

Gr
Review №39

Excellent service 👍

Pa
Review №40

Great equipment for sale, wonderful (and honest) mechanics, and the NICEST people you will meet!

Ma
Review №41

Best customer service in Winchester

Ji
Review №42

Our 18 year old Simplicity riding lawn mower runs like it is new. Thanks so much!

Br
Review №43

Good service but Slower than Id like.

te
Review №44

These guys are straight up, honest, and fixed my tractor as promised.

Ha
Review №45

They are very helpful and great at what they do!

Da
Review №46

High priced, didnt fix my mower ans forgot I had it there for a very long time. Find another place to go to!

im
Review №47

Had everything I needed and helpful advice.

Te
Review №48

Always on their game.... 👍

To
Review №49

Sales and service 4 Husqvarna, Echo, Ferris mowers, hustler mowers, Shindaiwa equipment

te
Review №50

Excellent and Courteous Service

Mi
Review №51

Friendly, great service!

Ja
Review №52

Great customer service!!

Wa
Review №53

Always helpful and friendly.

Je
Review №54

Friendly informative staff

Be
Review №55

Stood behind their product.

Bo
Review №56

Great customer service

Ro
Review №57

Great people

Bu
Review №58

For all your parts needs

El
Review №59

Very helpful people

Ra
Review №60

Great place to shop

An
Review №61

Great service

Do
Review №62

Busy all the time

Ma
Review №63

Service.

Information
35 Photos
63 Comments
4.6 Rating
  • Address:3407 N Frederick Pike, Winchester, VA 22603, United States
  • Site:http://cuttingedgesmallengine.com/
  • Phone:+1 540-662-8226
Categories
  • Lawn mower repair service
  • Lawn mower store
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–7pm
  • Wednesday:8am–7pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
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