Over charged me on an Alignment service and the car still drives the same after the alignment continues to pull slightly to the right like was before....I am also a car dealer and they over charged me $110 for the alignment. McCarthy Tire is next door to them charges $69 for dealers....they didnt even provide a result sheet before and after the service....So I was charged $110 for nothing...Their service manager was not courteous to understand that I am a dealer and dealers usually get special prices...She said we have not seen you here before! Well you will not see me ever or anyone that ask for a recommendation....Your rating is already low and it will continue to be low because of your bad service.....
Slightly expensive. I originally liked this place until they didn’t put the oil plug all the way in and all the oil drained out. Then after I called them to complain because I had to have someone buy oil to put in my car. All the guy said was oh well sorry. Then I called and asked for a manager and they said they would call me back when they came in. They called me and said they were sorry and they would call me back about getting another oil change. They didn’t call back. I called them again and same thing. A run around. I never went back because they weren’t even considerate that they almost broke my engine from them not putting the plug in right. That bothered me.
Ive gotten my oil changed here twice now and the staff here is very friendly and accomidating. They have yet to push or twist my arm to buy any extras! Will be a life time customer!
A true gem! I had to get a headlamp repaired last night before hitting the road so I went to Firestone but they said there would be a two hour wait, despite my having called ahead and being told they would be able to see me immediately. So I went across the street to Trinity and they got the job done in under two minutes, no questions asked! On top of that, everybody who helped me was super friendly and professional, and they charged half what Firestone would have. Love this place and am definitely planning to go back whenever the need arises.
Went in for oil change and was asked if I would like new wiper blades. I said yes, not knowing what the cost was of said blades. Imagine my surprise when I was billed $14.99 per wiper blade. The gentleman who handled the payment transaction was indifferent to the price and stated thats what it is. You can rest assured I will never go back. Its absolutely ludicrous to charge $72.00 and change for a simple oil change and wiper blades. As far as I am concerned, not very Christian like for this outrage. Never again will I patronize this establishment. And I will be informing all I know.
This place is horrible i recommend no one comes here. All the staff is uneducated on cars very young and they dont even offer Castrol oil when everything on the building says castrol. They only have havoline products 0 stars for me however i went to meinike and had a great experience twice now and there much cheaper on everything i suggest going there.
Although the shocks that they originally installed were not working well, they worked well with me to rectify the situation. In addition, while waiting for service, they helped other customers save money twice. On one occasion, a customer wanted to have his car inspected again after fixing what had failed at another location. The manager here told the customer to take it to the original shop because the original shop would only charge a dollar to inspect it again (and would only inspect that specific fix). On another occasion, they told a customer to check to make sure her car wasnt under warranty before getting the service completed at Trinity.
Worst place to work they told my friend he could leave early because he was over hours then texted him a few hours later saying he was fired.. They do not value their employees at all..
Usually I do not leave reviews, but I felt obligated due to the experience I had. I went in for a state inspection. A day prior to my visit I got my oil change at Malloy Toyota and intended on getting my inspection done there, unfortunately they did not have stickers. Malloy still did my inspection for my convenience and everything was good to go. A day later Trinity failed my inspection due to a relector being loose and offered to fix it at a high price. I declined, seeing as how I know how to pop a reflector back on. I feel as if they were trying to take advantage of me because I am a young female. Will never have my car serviced here again.
Great folks, honest work... thankful for their work.
Truck has been passing inspections for years with minor repairs here and there. This year i failed for a factory bulb being the wrong color. Never been a problem before. Didnt even offer pricing to fix. Just pointed and pointed and pointed
Quick, reasonably priced, and easy in and out. Convenient for oil changes, but also good for state inspection and minor service.
I love these guys. After trying a dozen different places around Winchester I have found someone I trust. They have fixed a bulb on my daughters car, no charge. They fixed a sensor and instead of the $70 part to fix it they managed to fix something IN the broken part for only $12. I had a bad front light housing and instead of the $270 part they directed me to an internet part. I bought it $70 and they installed it.I cant say enough about how nice they are and how much I have saved over the other places I have tried in Winchester.
I’ve worked here and quit I wouldn’t recommend this place to your worst enemy
Great service and honesty. Christian owners
Went for oil change at lunch... pulled in and asked if busy. Told no and to pull to first bay and that I was next. When I backed out a truck pulled in the spot. When I pulled up the guy who I spoke to came out to get my keys. I asked if I was next and he said that the truck had pulled in first and I would now be 30 minutes later!!! This is woth 3 workers there and 3 open bays. I told him I thought that was wrong and he shrugged and walked away. Never going back
Severely overtightened the oil pan drain plug on my car. Absolute amateurs. This could potentially cost me hundreds of dollars. I will never be in too much of a hurry to change my own oil ever again. DO NOT GET YOUR VEHICLE SERVICED HERE.
Last time i was there for an oil change, i was very dissapointed, first they tell me a price and when i pay they charge me 12 plus dollars for a filter i didnt authorize to install, also on the bill they had checks on things they didnt do, like vacum the car, or add windshield fluid, it seems they were just trying to get me to leave,
Easy to work with and are honest and straightforward.
Positive and quality auto repair.
Fast, professional oil change.
Knowing that 04-29-16 through 05-1-16 is Apple Blossom weekend & a local holiday dont you think you should change the hours of operation on your website if your not going to be open?
No one was there
Great Service