June, Linda, Susana are truly exceptional professionals.June brought me into the agency with her caring knowledge [long enough ago that shes retiring ] Linda has maintained the quest for responsive professionalservice; and Susana, the new comer, has already demonstrated that she will continue the tradition. Kudos and thank you !!

Linda had great customer service. She was very helpful, polite and informative on the auto plan that best suited me. It was quick and easy.

Kim Smith State Farm agency was patient, helpful, responsive and professional. This was my first time finding a car insurance company. I had tons of questions and they answered them all with grace. They did not make me feel pressured to make a decision or purchase their insurance which so many other places do. I thoroughly enjoyed working with them and would recommend them to others.

Transferred property coverage from a poorly performing SF office to K. Smiths based on referral from a friend. Property was drastically over insured and Linda B. helped me take it back to a manageable level. She was a true professional and provided excellent advice and great ideas that made the transition a pleasure. She is a consummate professional and has outstanding experience and solved a true problem. Many thanks.

The agents go above and beyond for their clients. My parents have used them for over 20 years with no complaints.

This is the insurance office you want to go to in Winchester. Kind, competent folks who quickly got me squared away with a good policy at a good rate. Went the extra mile to make sure things transferred properly from my old policy in another state to here.

Linda was amazing when we came in to handle some stuff! She got our stuff figured out really fast!

Linda was amazing as usual. She helped me and my wife refinance our auto loan to a lower interest rate. They never let us down!

Excellent customer service, friendly staff, and always a pleasant experience with any insurance needs. They go above and beyond to provide the best service for their customers.

I recently had an issue with my vehicle and needed to file a claim and Linda was fantastic as usual. She helped me step by step and made what could have been an awful experience non stressful. Thank you all.

I remember the 1st time they became my agent when I walked in 15 years old and ready to drive, 20 years ago. Since then, working with the staff there [especially Linda] has been pleasant when I need them when others have let me down. And we work well together on issues as they arise, because their experience compliments my claims background I have earned in the working world as an adult. My grandfather and mother were/are long time customers of this agency too. Sure, Kims personality is a bit different, recalling the day I met him, lol, but theyve been supportive, responsive and easy to work with, consistently. Thank you.

If you are looking for an insurance agency with a personal feel and great customer service please give this agency a chance. They will make sure all your needs are met with a smile and a thank you.

My family and I have been long time customers of Kim Smith. Kim and his helpful staff have helped us navigate all our insurance needs from Home, Life, Auto, Boat and new drivers policies. Cant say enough good things about them!

Friendly, cheerful, beautiful, kind, courteous, and Knowledgeable ladies they go above and beyond infinity.

Always quick to respond! Helpful and courteous!

Great staff very friendly and knowledgeable.

I spoke with Mr. Smith and long story short. Not a very nice person at all. I would not want to do any business with such a person. I can only imagine what he would be like if you needed to speak to him regarding an Insurance Claim!

This is the worst place I have ever been to. i have never been disrespected to this extent. kim is very ignorant and cocky. he did not care whether he had my business or not and just absolutely stunned me with how careless he was. ridiculous.

Rude and a smart ass to loyal customers. I do not recommend him at all. Kim..Kim from State Farm.

VERY NICE PEOPLE VERY POLITE AND HELPFUL

Kim has been my insurance agent for years. Theyve always treated me well, and remembered me when I call, even though I have moved from WInchester to Fairfax.

This State Farm insurance is very good, I recommend it and they attend it very well.