Great customer service, my technician is AMAZING!Always prompt and very knowledgeable. They get the job done. They are worth every penny.
The gentleman who did the task was very polite and explained things very well. They were on time. Setting up the service was so smooth and no hassle. They explained everything very well.
Orkin is always very attentive and responsive to any issues we have. Our representative is great with communication and treatment. Superb customer service!
Joey is the best. He is the perfect representative for Orkin. Hes professional, extremely knowledgeable & reliable. Hes always truthful & fully explains issues & procedures to correct them. We truly appreciate him & give him our highest recommendation. Hes certainly someone your friend company should reward & retain.
The man & woman were super nice & very knowledgeable. We liked them a lot.
I love my Orkin service. Especially my tech Bobby. He’s always nice, knowledgeable and gets the job done! Answers all my questions and find solutions. I have the preventative maintenance and mosquito plan. I would definitely recommend.
Friendly service. Just finished so hopefully no more roaches.
Matthew and his co-worker were most professional, courteous, experts, and proficient in their careers.The entire procedure was well- explained to me as a customer and feel great about the ants problems.Thanks for everything and look forward to future visits! Stay blessed. Tony
I was highly satisfied with the outstanding service CJ provided. He was a very nice man, he came in and I was able to show him the issue and he treated accordingly and even helped me save a lot of money! I definitely recommend using Orkin and I will use them again in the future if I ever need to!
Best Company I have used i wish they had star rates for the guys that come out to you house because Bobby gets my 5 stars review. I have even took the time to call in and let David Know Thank you Bobby!! Great Work. People that work for the company makes a business
Joseph did the termite inspection and was able to come up with a plan and suggestions for the moisture issue under the house. No pressure just honest conversation. We will be contacting him for Dry Zone and termite treatment. Eric, is very professional, he too was honest and went to work as soon as services were confirmed. Definitely glad we contacted Orkin.
He was pleasant, professional and knowledgeable about explaining the treatment he provided. A job well done 👍
Guy came out on time and called beforehand. Professional and did a little extra when I told him about some ants I had been seeing. Good experience
I purchased the annual contract to service my parents home for roaches. The representative, James, was on time for the appointment and treated my parents with respect. I am very happy with service so far. Customer service is excellent with this company.
The young man answered all my questions. Took the time to explain the process to me. Very thorough.
I was impressed by the Orkin man. I expressed I wanted whatever was here gone. He was thorough and told me the truth. No sign of bed bugs. Showed me pictures of what should have been evident but nothing to find. I still scheduled them to do a preventative extermination. Call them
I called about an inspection and they set it up right away. They were on time (actually a few minutes early) .He did a very through inspection and gave me a price which was a LOT lower than I expected. I am very pleased with them.
Very professional and they always help 7s with anything we ask! We appreciate this service!
Very professional and on time, no complaints.
The Rep was thorough in service provided. He genuinely seemed concerned about helping to alleviate my pest concerns.
Very friendly and great customer service. I don’t know yet how well it went because they just sprayed. I will update in a few weeks
CJ Levett was a wonderful technician. 10/10 would recommend
Very informative very nice an great service provider Gentlemen. Learned many things.
Eric was great. He was very professional . He was interested in my problem with the insects. I felt at ease. He had a great attitude and treated me like a person and not a number.
Orkin is awesome! Not only did they treat my apartment they also offered tips and insight on how to maintain a pest free environment. The representative Eric was great and made sure every room in the house was treated and gave us his card if we ever needed him again. He was very responsive and thorough! Thank you Orkin!
Renewed vapor barrier in crawlspace. Installed sump pump and dehumidifier in crawlspace. At my request they tied a downspout from the gutter into the sump pump discharge to divert water away from the house. Good crew and cost was more affordable than other companies.
Very reliable and friendly will continue to use them as long as we own our home
My inspector was a very nice man named cj. He was on time, very patient and professional. He answered all my questions and walked me through the process we needed to get rid of our problem. He also took his time and very thoroughly checked everywhere including under our home. Im very pleased with how our first treatment went.
They always do a great job!! Bobby is awesome! Haven’t seen a single bug in months!!!
Mr. Connor (Wilson location) was professional, friendly, and eager to assist me with pest control questions and issues. He ensured a thorough inspection and provided services to alleviate and prevent pest concerns. This was the initial visit and hope to see the progress as time allots. Thank you Orkin!Unfortunately the above statement represents my initial service. However, the below picture is a reflection of continued service from this Orkin location. The company provided me unsolicited PREVENTATIVE termite service, which cost me exactly $1570.00. Again, no termite activity had been found or thought to have occurred. The administration was dismissive of my presented concerns of my private property now having noticeably drilled holes that had been patched in my front stairway. The newly assigned service manager did come out to look and try his best to help once I raised the prospect of a BBB inquiry and action. As a once loyal customer, I deserved better. It is my responsibility to provide this review to assist other potential consumers of this office’s service to make an informed choice on selection of service provider(s).
I setup for quarterly sprays for tiny fire ants and spiders. The service also gets crickets! My Orkin tech Chris is knowledgeable, helpful and professional. I recommend Orkin.
Very kind professional, he went above and beyond. I would definitely recommend C J Lovett to my friends and neighbors.
Bishop is great! He is very professional, knowledgeable, and kind. We always enjoy seeing him!
They did a wonderful job when the did the monthly maintenance spraying.
Orkin has been wonderful! Bishop are service tech has been a true gem! Awesome work.
Interior and exterior pest control service. On time, thorough and professional. We have used Orkin for pest and termite control for 18 years and thoroughly satisfied with their service
The gentleman who came was extremely professional and very nice, I am so happy with the service he performed and look forward to seeing him again next month, someone needs to give him a raise because he does a wonderful job.
Had a gentleman come to do some remodeling, and found out that I had evidence of termites. ( while under contract with another pest control company) called Orkin and they were jonny on the spot to help. The gentleman give me a plan of action. He came out to my work so I could hear the plan and sign up. ( very accommodating) So happy I choose Orkin. Will be with them a long time.
I was extremely impressed with the service that was preformed. The technicians were knowledgeable in giving information and solutions to the problem that I had with termites. Overall, I was very impressed and pleased with their work.
The man that came and inspected my house was very helpful, intelligent, professional, and understanding
I would not recommend this place we sat up a appointment and had them come out man showed up 2 hours late. AND didnt even call to let us know that he was running late came in and talked to me and didnt even look for bugs talked to me about his price and left .i tried calling them back and no one called me back.
I was very satisfied. Zeke was very friendly and helpful. My family has always used Orkin. You guys are the best.
Daniel was very polite. He explained everything he was going to do and took time to answer any questions or concerns we had.
Jason has been providing our service with mosquito repellent for several years. He is always very professional as well as very personable.
Very satisfied with my service that I received.Very Professional and personable.
I love it my husband working there they said gray technician
Bishop was an awesome service man. Showed up on time and answered all of my questions! Very professional, informative, and personable. This was my first time using Orkin and I hope to be able to write an updated review on how effective the product itself is, after a few treatments!
I called to have our newly purchased home sprayed for pests and placed on a regular preventive maintenance plan. Orkin was quick to come out that same afternoon to treat the outside perimeter and interior. Our tech, Bishop, was professional and very helpful, explaining the service and what to expect over the next few days and weeks. I have great confidence in the treatment service keeping our home safe and protected. We are very pleased with our decision to use Orkin.
Chris, Sherry and Joey went over and beyond to help my son and I in our new home. There were roaches and mice in the house and I was contemplating on not moving in :) but they reassured me that the issues will be taken care of and they were absolutely right. They gave me a free inspection for termites as well as any potential issues in my crawl space. I highly recommend Orkin for everyone’s home issues. Outstanding service all the way around !!!!!!!
My tech is the best one in tens years. Quality professional. Thank you for him . Sad he is moving.Thanks lynn
Great job and Eric was very friendly and knowledgeable.
Great and professional service definitely will recommend 5 stars
Job well done 👍
Very nice tech guy did everything to help get rid of bugs, explained everything they did how how to get rid of bugs..would recommend the..
I received my quarterly service call. The attendant was very pleasant and was able to get the job done without interuppting what I had going on at home.
Called first thing in the morning and they were out at our house within 2 hours.
Orkin inspector was very courteous and informative. He even had to work in the rain. Very pleasant experience!
The irking men did a awesome job. I was well pleased.Login and Wond was very professional on job site. Supervisor Keith Robinson was a wonderful blessing.He oversees the job well done. I would recommend this company to others.Thank You
I have noticed less mosquitoes but it doesn’t last the whole month (more like 15 days). That could be because we been having a lot of rain and it’s washing away what is put down.
Service technician was great !
Fast service! The people are really nice! They answered my questions with a lot of patience when I wasnt understanding something and helped me to better understand the issue!
Ron was Great!!!! Thank you!!!! He was even honest in telling us he didnt think we needed services at this time, but to call back if we had any issues and he would honor our deposit. Not many businesses would do that! They are in it to make money. I appreciate their honesty and would highly recommend!!!
Solid good service. Thank you!
Jason is a wonderful technician!
Always friendly and considerate of my dogs.. They never let them bother him tho they bark. He shows up with a smile on his face knowing what to expect and does what he needs to do then leaves. If I happen to have any questions hes friendly enough to take the time to answer them and have full on conversations.
Just got the initial inspection by Ron. He was very informative and professional. Looking forward to being bug free🪲
Did a great job for a fair price .
Inspectors are always polite and helpful when asked questions. Very professional.
Interior and exterior spray pest control and annual termite inspectionCOVID protocols in effect.Excellent service. Organized and efficient. 17 year customer.
Very nice people. They will work with you on payment plan and they get rid of bugs
Chris came to our house for the initial inspection and I was thrilled with my interaction. He was honest, straightforward, and was there to provide information and suggestions, not to sell us something we didnt need. While Chris was more than willing to address our issues, he acknowledged I had already taken significant measures myself to address our mouse issues and that the steps I had taken were basically the same as what Orkin would do. He explained that some of their materials were stronger than what I could use; nevertheless, the end result should eventually be the same. He also recognized that since the mice were finding a way into the attic, there was an Orkin staff person that could also offer suggestions to address entry points. I have plans to contact that individual this week. It is refreshing to have someone who develops sales through their services to acknowledge when a customer is doing most everything right and could continue, if they so choose, without Orkin services. As I age and am no longer able to address such issues on my own, I promise you that the Orkin office out of Wilson will be who I call and hopefully Chris will still be there to assist. Great job Chris!! You and Orkin are winners in my book!! Honest, straightforward service, even if it means you wont gain a customer, is rare this day and time! Thank you for being tops in my book!!!
They were very pleasant, professional, and wonderful to work with!
The service was good.
We live east of Raleigh NC and started noticing an uptick in bugs inside our home recently. I decided to give Orkin a try and called the national number to set up an appointment. A local Orkin technician, Keith Chance, showed up on the same day and took the time to evaluate our home and go over the best course of treatment for the problems we were experiencing. We were impressed with his knowledge and never felt that he was trying to push any unessesary services that we did not actually need. It was a great first experience and am happy that we went with this company.
Orkin has sprayed every month at my house and I’ve never had any problems with termites or bugs in my home.
I had an appointment set for Monday 7/20 for the window of 4-6 pm and they stated they’d call 30 minutes before arriving. No one ever arrived or even called. I wish they had more respect for people’s time. I received a call back today (after leaving a message yesterday evening about the no show) and the lady did apologize and offered to reschedule for today.. but yesterday was my only day off for the next two weeks. I will be looking for a different company for my pest control services.
I am very satisfied with the services I received.
Very through and professional. Have not had bugs in years.
General treatment. All good!
I am really pleased with the results and their customer service. I recommend Orkin!
I am so happy with my tech Daniel.. he answered all of my questions with no problem. He showed that he wasn’t just a tech but someone who cared about what I was going through as a customer.. I was very satisfied with how he treated me... Thanks Orkin!!
Eric, the pest control guy is super nice and professional. The lady I talked to thru email to coordinate was quick to respond but difficult to understand due to typing in ALL CAPS and not typing in complete sentences.
Always a good job‼️
Eric was great 👍
David was awesome I loved his energy he really made me feel like Orkin cares and thats big to me. He took the time to talk me thru everything he was using what to expect. He looked and talked professional and that means everything in a business. Looking forward to this experience believe it or not. First impression is always best and its not enough 🌟 to give
I love the confidence level of this company and just how important it was for them to say that they can take care of my pest problem when I really needed them I’m trying them versus Terminix and so far so good results aren’t too far away I already can tell a difference as of today. The rep was professional courteous and kind and very helpful explaining my contract it really helped me in my decision I’m confident in this company thank you Orkin again for being there when I needed you.
Both the salesman and installer were excellent. Everything was done exactly as described.
Very prompt, very curtious, and I would recommend orkin to everyone
Great service, value and no bugs!
My experience was good Chris was very informative and a very nice guy I was very impressed
I have used Orkin for years on a monthly basis and have always been pleased
Courteous, efficient and pleased with this service
Hard to get in touch with representatives, and they set appointments on their time vs. on your time.
I have never seen a roach motel before your tech was very good and informed about his job thank you for your experience me and my husband was very impressed and and satisfied. We look forward to seeing you in two months.Sincerely,Sean and Lacie Whitehead
We had termites swarming in our house and had another company check it out. It was the company that had inspected before we bought our house less than a year ago. They couldn’t find any live termites and recommended putting out baits.I contacted Orkin for a second opinion. The rep found the termites under the house and recommended whole house treatment since it appeared the home have been treated since the early 90s.They arrived on schedule and took care of business in about 3 hours as expected. There was no impact to things going on inside the house. Everything was handled professionally and I feel better knowing our house is protected.
We get outstanding service from the guy who services our home, he constantly strives to make sure we are pleased and immediately addresses any concerns or issues we encounter from treatment to treatment. Great service!!!!
My technician Daniel Salazar was amazing, very polite, knowledgeable, mindful of my schedule and most importantly puntual.
I live in the country surrounded by woods so that it was easy access for all types of creatures and insects but Orkin has helped eliminate a lot of that access. I like the person that comes he is nice and friendly and professional as well.Thanks Orkin
Called prior to showing up very professional
I cannot remember the young lady I spoke with but she was extremely cordial and professional. When I said I would give it some thought and call back I wanted to speak with her to pick up where we left off. Since they have a call center and no guarantee of reconnecting with a particular person, she was able to call me back. I am not a local resident. The service request was for my father. I booked the service and the exterminator was there the next day. Dad was extremely grateful.