I love direct insurance. The prices are great but the amazing customer service is what keeps me happy. I absolutely love Wendy, she takes time to explain what I don’t understand and provides amazing customer service. She will always be my go-to for insurance ❤️

The Brown ladies are very knowledgeable, kind and funny. They always find the best solutions to any issues I may have and they know what they are talking about. They clearly explain my options in terms that I can understand plus I just enjoy their conversation. Karla has jokes for days!!!

Karla is amazing! Great customer service and went the extra mile to get me what I needed!!

Wendy has been writing my insurance for decades. I moved my insurance to Direct when she moved there. Reading the reviews, it appears many others in Wilson feel the same way. Wilson’s best kept secret ... so happy I’m in on it!

Highly recommend this insurance see Wendy she is awesome always helps, shes helped me since the start and I’ve been there for 7 years!

Karla brown thank you for the best customer service experience very detailed explanations very nice easy to talk to very happy customer

Been with them for several years and I couldnt imagine being insured by anyone else. Ask for Wendy shes the best!!!

Wendy was awesome very sweet outgoing and very assuring! Awesome customer service! Thank you for taking care of me and my car today! ;)

Absolutely love Wendy! She adds such a warm, bubbly feeling with every interaction! She always willing to help me with understanding my insurance plan and pricing. When I first switch over to direct deposit, I always forgot that it was being drafted hints why I needed to sign up for it. She was nice enough to text me a reminder mthly. Even after I forgot to set my reminder! Honestly she’s awesome! Thanks Wendy for making auto insurance a breeze!

Direct Insurance is just amazing. It is not only because of the reasonable prices it’s the pleasant smiles, great attitudes, and the friendship that you have built. I look forward to going inside to make my payments just to get a good laugh and the enjoyment of seeing them. Especially Wendy I just love her:)

Love having direct has my auto insurance, with their low prices! And especially seeing Wendy brown always greeting you with a smile. Had a few problems a couple months back and Wendy was able to solve them while i was at work and was able to contact me telling me they Were solved. Love having someone i can count on! 😌

Ive been dealing with direct for years now and I cant think of another company for me. Great service and great help. Mrs Wendy is a good recommendation for anyone and shes the sweetest she can be. I love her to death and Im sure I wont go any where else.

Ive been with direct for along time. I have nothing but good things to say about yall. I love Ms. Wendy. She is a very sweet person and does an amazing job ❤️

Wendy is amazing! She is incredibly helpful. Her service is beyond just a normal, nice experience. She really cares about her clients. Everytime I talk to her about my insurance she always ask how my family is doing and ready to help me with any question or problem. Ive dealt with other companies but none compare to the positive experience she has ushered. Thank you Wendy and thank you Direct Auto!

My first insurance policy I ever had was with this company and Wendy Brown was a blessing for me at the age of 17! When I had questions she was always there to provide the answer. One of the best decisions I ever made was choosing this provider!

Great insurance company

Oh my God! Shane is class act of effervescent professionalism, HOWEVER, Wendys charismatic grace and smile is as warm as cocoa on a crisp day! She rocks, and Direct Auto Insurance as a whole is hands down the BEST insurance agent EVER for me!

Wendy at Direct Insurance in Wilson is very polite and courteous. Wendy is very knowledgeable about insurance and helps me out effectively and efficiently. I would recommend this company! Thanks Wendy for all you do!!!

I have been with Wendy at Direct for years now. I love the wonderful service Wendy gives. She is always there ro help you with anything you need. I love Direct Insurance and I love Wendy at the office. Such a great person that know her clients by name.

Nobody likes paying insurance...period😂. But its a must do. I always enjoy my visit to the Wilson office. Full of personality an they call me by name,never had a question they couldnt answer.

Wendy has been my agent for many years and I absolutely adore her. Very professional and always has a smile on her face. I highly recommend this company and Wendy as your agent.

ALL AROUND AMAZING COMPANY TO DO BUSINESS WITH. DIRECT GENERAL IN WILSON NORTH CAROLINA. AND WENDY BROWN IS THE BEST CUSTOMER REPRESENTATIVE I HAVE EVER DEALT WITH. My INSURANCE COMPANY FOR ALWAYS.

Wendy in the Wilson office she is a great person. She shows good Hospitality and and respect, when I come in or if I’m calling to pay my insurance I love 💕 when she handles my paper work and one thing I love about her is when I call I don’t have to say my name because she no’s who I am and what I’m calling for. She no’s all her clients by there voices. I don’t like anyone to handle my paper work but her she’s the best n I love her dearly. So long as I’m with direct I want her and I vote her 500%

I love the agents here, Miss Brown help us with saving money with the multi car policy. This is the best place I know to be insured.

I am so grateful for Shane and all his assistance in getting me what I needed. He was amazing! He almost made me cry. Thanks Shane!!

So far they have quoted me a price I cant refuse.

Everyone at Direct is extremely polite and helpful. Especially Wendy. She has gone above and beyond to help me with any of my insurance needs.

Ive been with this branch for about 7 years or more. I use to work in Wilson for about 5 years and even after I left Wilson about 2 years ago Ive continued to do business with Wendy. I would recommend this branch to anyone. Always a good experience!

I absolutely love my agent Wendy, she is not only about business but a good friend. Anyone in Wilson looking Inc make sure you go see her and tell a friend. .....

Hello, my experience at this office was amazing they where so friendly. they made you feel welcomed. I will definitely continue business with them.

Been with this company for almost 3 years and it’s affordable, the agents are amazing especially Wendy she is the only one I have ever dealt with and I’m never changing! Highly recommend to everyone!

These guys are friendly and very professional. Wendy Brown and the staff have always taken great care of me. Been with Direct for several years. All smiles.

Wendy and Mesha, are the best . I’ve have been with them guys for 10yrs now . I can call and they are such awesome people . I can always count on them to be there for my insurance needs. I would recommend them to everyone ...

Direct Auto insurance is Wilson, NC is awesome, efficient, and professional. Especially Wendy, she provide the best customer service possible for all you insurance needs.

Wendy is and awesome person and always smile and greeting people when we walk in and doesnt mind getting to the bottom of a problem

Been with direct for a very long time..love having Wendy there..she brings excitement, and have a very nice smile.love the way she greats her customers..if she was to leave, I probably would to..

They will work with u not agenced there coumers!

Direct auto is the best insurance Ive ever had, and Wendy is absolutely awesome!

Wendy is the best there, always helpful and so sweet. I highly recommend Direct and Wendy as your Agent !!!!

Love the service wendy is so awesome love that she is always so nice and helpfulAlways smiling 😀

Customer Service is great! just go in and ask for Wendy she will get you right.

Been a customer here for years...Wendy is a staple there...always smiling and helpful over the time ive been her customer....had an issue with the bank wanting to add insurance to my present car and she worked her magic and i didnt have any problems!! Thanku Wendy💗

I love their customer service ( Wendy)

Very satisfied with the service. Very polite and personable.

I have been a customer for years now and would recommend them to anyone. Mrs wendy will get you taken care of.

Wendy Brown, has been my Insurance agent for years. Awesome Customer Service, always there to help you whenever you need her. I will never go with anyone else, she is the reason why we have stayed.

Friendly reps

Great customer service and the ladies are so nice and helpful. Would recommend them to anyone.

Wendy is the absolute best in the business!!!