Yes I give great reviews for the staff at Connected Investors. Jennifer Solis reached out to me to help and guide me on using the PIN software. She showed good quality, good value, professionalism and great responsiveness. I thank Jennifer and the Connected Investors staff for all their support.God Bless!

I had a question for the Support team. Dan responded quickly and efficiently with the link to assist me. I was very pleased as this was my first time using this function...

This is a great Company that gives you great service! The have people to help you with questions that you need answered like Dan and many others! So I appreciate the people at The Connected Investors.

I wanted to acknowledge Sarah K. for the outstanding support she provided me today via chat. She was highly responsive. Quickly able to follow up on an outstanding issue I have, and took prompt action to resolve it. It is not everyday you see this level of professionalism and competence in backend support, so I truly wanted to acknowledge her.

Ive invested a great deal of time looking into all the software tools out there in the RE space, even signed up and played with most of em. Gotta throw my hat into the ring for PiN.IMO - its pretty easy to use and even more important than that is the deals you can find. Theres all kinds and even better support (talk to Ailish)!

A businesses customer service is the backbone of that business and the connected investors customers service is by far one of the best customer services Ive been privileged to experience. I have never walked away feeling let down or upset. It is a feeling of wow that was easy, no hoops to jump through. once they get your problem in their hands, their customer service kicks in and from emails, texts, phone calls and live operators, that so call problem is no longer and issue to you. So today it was Sarah that helped me and again I was very satisfied with the results. Thanks Again.

Dan Himebauch (CI Support) has gone above and beyond to help with several questions I had over the past few weeks. He has been prompt with his communication, knowledgeable and has resolved all the issues Ive had. This is what great support is all about. Thanks Dan, I appreciate you very much - keep up the great work!

I was having difficulty navigating PIN. I reached out for support from the chat icon on the page. Dan answered. He was knowledgeable, professional and patient. He took me step-by-step through my process. Im in business. Thanks Dan. You Rock!

I met Kevin a few weeks ago and before I knew it he had great opportunities sitting before me. I am excited for the next 6 mos for my real estate business. This group has def been worth our time!

Just getting back into searching for properties. Got on the chat and within a minute Dan entered. We chatted for a couples of minutes and I was on my way to finding the properties.. Thanks DAN!

Dan at CI was very helpful, professional and knowledgeable. He was able to answer all my questions in a timely manner, addressed all my concerns and provided additional resources. I was very satisfied with the encounter I had.

I have been a Connected Investors Member for over a year and have always appreciated the service their site offers to Real Estate Investors nationwide. Yesterday I had to contact the support team at CI to have my account unlocked as well as to have an old, less used account removed. I was assisted by Olivia who worked quickly to resolve my issue. She assisted me in a pleasant manner and she resolved both of my issues efficiently with ease.I look forward to being a CI Member for many years to come.

Jennifer Solis and Daniel Trulio are always there to help with technical support....unlike what you experience with Yahoo, Google or Facebook where youre totally on your own.

Dan got my needed information on web pages and contractors in seconds! The support team is Excellent! This is the place for answers.

Lies. They sign you up for a trial. Promise to give your money back if you dont want to continue, but in my experience refuse to. I have since read other reviews with similar experience 😔 I have suffered a brain injury and am unable to use their service now and they have basically stolen $1500 from me! This is criminal.

Jennifer was quick and professional with her response to my direct question. And then she added more to her answer which was the key to what I really needed. She read into my question very well! Thank you for the great support!

Im a senior citizen work in progress and enjoying all the concepts of the biz with a top notch trainer Sarah ThompsonThanks

I love that Im able to reach someone via chat, email, and even by phone support. The contact is quick connecting. Theres a ton of great information that takes a while to sort through, but when I reach out for support I get connected quickly. CI is A1 in my book.

Very quick response! My problem was solved in less than 5 min. of contacted the support team ! Great Job! I feel the commitment to making things move smoothly and look forward to being on the team!

I have been with CI for a short time & it has been a blessing the support is real and quick dont know why I didnt have this a long time ago I have yet to do a deal but I am so confident that it will happen soon thank you Jennifer and Sarah cant wait for m y big testimony stay tuned all glory to God for answered prayers🙏❤️🦋

Signed up about 2 weeks ago so still learning the PIN software but so far so good. PIN is easy to use. Love the fact that they have real customer service that you can speak with and live weekly trainings that you can join as well as play back of some of the trainings and short videos to help you get familiar with the software. Also did my first live chat just now and rep was prompt in responding and answered my question quickly. I will add more reviews after using it a little longer but so far seems like a very professional operation and tons of great information that I am still taking in here and there.

Ms. Sarah Thompson is very helpful and very quick to respond with the correct solution. She is a valuable asset to your business in my opinion

Sarah T - was awesome helping me with a support deflated issue. Prompt and professional. Everything you would want in a customer service situation.

Having support and guidance and helping people in the real estate industry is something you will not find anywhere else, but in this site and professional business it is much more than the support and guidance you receive. I thank the professional team and the people behind this business who grow their people and their world.

Needed help with a software issue. Started a chat with Dan. he walked me through a couple of steps, made a suggestion and instantly solved my issue. So grateful for the speedy response so I can get back to work.

Customer service is primo! Special thanks to Sarah Thompson! She reached out to me on a Sunday evening to assist me and answer my questions. She rocks! Thanks again Sarah!

I was able to resolve some technical questions about the system. Then I was able to get some key questions answered about the business. I feel that the support was very valuable.

Thank you Dan H. for your very responsive address to my technical difficulty on a Sunday! Your prompt assistance is appreciated!

Late breaking Newbie News live on the scene with Steven Parysek from Connected Investors. Steven: Tell me about your issue. Greg: So Im brand new to the system and was trying to save a group of properties Im very interested in and the Save Properties button wasnt there so I wasnt sure what to do. Steven: I feel your pain. So heres what I found, you did save the 367 properties you selected. Heres how I confirmed it -- display screenshot. Greg: Thanks Steven, that never occurred to me. AND thanks for including a tutorial that covers the issue. SO all is good and Im doing my Skip Tracing next and hope to reach out to every property owner before the end of the day. Two thumbs up for Steven, way up!! Greg

Sarah is awesome! Thanks so much! Everyone at PIN is great! Thanks also to Dan!

I wish I was not fearful to reach out to the team and other investors for help I was afraid to talk to anyone since 2019 so I went on you tube type in (how do whole seller talk to the motivated seller and get the contract same day over the phone. Stick with the script. I just wish CI training had live and role play talk to seller and over the phone. CI has mostly everything. It about communicate to other investor. Most of the millionaire and billionaire had a mentor. I rather fail then not do it at all! Living your dream. I regret all that time I wasted standing on the side line. I just have to walk through my fears. CI I know you dont want anyone to fail thank you for communicating with me online and cellphone I have to do the same to in order to succeed. I would ratter aim to the stars and not hit them then not aim to them at all!

Our investment team has been working with Kevin Earnest and his team for the last several years. They work with banks and lots of real estate brokers to make sure they can serve any of your real estate investment needs. They help with getting good loans and good inventory. Kevin responds to you and you feel as if you are their only client. They do care about their investors.

I contacted support with a simple question and received the response ina very timely fashion. Professional...to the point. Thank you!!

I am starting legal action against this company. My house is not up for sell and they are stating a buyer can get it. This company is a scam and if I get one more person coming to my house, I will call the police for trespassing a

I joined Connected Investors last year 2020 in the midst of the pandemic. Because of their awesome software PIN5, my business partner and I were able to find off market deals, post them in CI and close on our first deal in August of 2020 and we have been closing ever since. It has changed our lives and the future looks brighter and brighter! We are now looking to upscale our business to the next level. We know and trust that the Connected Investors platform will ensure that we are able to do just that. Being a part of Connected Investors has changed the course of our lives! I am so grateful to the entire Connected Investors community for being a part of my success and I look forward to continued success and prosperity.Eudania Burrell &Muriel Magloire

Dan have been very prompt and responsive to my emails. He also have given me a wealth of information. He is very helpful!

They deliver on everything they offer. Support is amazing!

I’ve been getting contacted by private lenders since I joined connected investors, and I asked our support team to verify a particular private lender and they gave me clear instructions on how to register with cix.com and only talk with lenders that can verify information that I have placed with CIX.I am so grateful for the quick response and the vetted protection that this allows to help all of us investors to avoid fraudulent lenders or scammers trying to obtain our personal info or steal money from us.Thank you so much CI, and I am truly grateful!

I’ve collaborated with Kevin Earnest since 2007 on hundreds of projects and acquisitions. Over the years our collaboration became more of a partnership, and Kevin became the reliable partner. His background in the banking and the real estate fields make him the expert in both residential and non residential real estate investment, I had the privilege to learn so much from him. Kevin is exactly the partner you would need.

I have been a Connected Investors Member for less than a year and have been very happy with the support that I have received. There are two incidence that I can comment on first hand. First one was when I was put in touch with Kevin Earnest. He was so quick to respond via text and then a follow up call. He provided some guidance and even made an introduction and connection to one of his prior business associates in the area we were looking to virtual wholesale. Within 2 hours, I had enough information to determine and make an offer. The deal didnt pan out, but the information I received confirmed my approach and evaluation of the properties were very similar. This provided me with much more confidence in making the offer. That being said, I can fully recommend CI, Kevin, Ross and their team and commitment to help. They are AWESOME. My 2nd interaction was when I was having problems with the site and our process. I quickly was able to get in touch via the online help and when they couldnt help, they put me in touch with Ailish, she was very helpful and courteous. The reason I was provided Kevins contact information was due to her putting me in touch with him. Ailish was always pleasant and supportive. CI is growing leaps and bounds and I am constantly seeing changes to up their game. Ross and his team at CI are doing it right and I appreciate what CI is doing to help people become Real Estate Investors and Wholesalers. I look forward to continue to learn and being a CI Member for many years to come.

Hi, Im having a hard time signing up on Connected investor but with the help of Ms. Sarah Kearney Im very much thankful. I signed up many times but always received an email saying requested to be reinstatedShes great with a lovely manner! Cheers. More powerBoss give this lady a pizza. lol :)

Dan at customer service resolved my issue immediately, knowledgeable courteous good guy.

Jennifer was very responsive, prompt and enormously helpful.

I did not understand why I could not find a Specific Feature of the PiN 5 Software and asked Support to explain/Help!? Dan, from Support, after he fully understood my query, answered and clarified my confusion completely! Professional/Prompt/Pleased! :)Sarahs email reply totally explained the sequence I need to follow in order to Export my Search. I now see the error of my ways.Thank you Sarah! Job very well done, and promptly, too!Terry Schell/Houston, TX

Very prompt response from Olivia, even when my question was posted after hours.Thank you!

Dan is the best! He provided quick responses and easily solved my issues.

Olivia was very friendly. She handled my issue quickly and easily. Im impressed!

I had a wonderful discussion with Kevin today. We set up an appointment for a call and he was very prompt with reaching out. In the discussion, I was able to feel that he cares about the success of the client; he fully understands that the individual clients success is linked to the companys growth.I am looking forward to working with Kevin and the team at Connected Investors.

Avoid this company unless you want to be lied to. One of the worst customer service experiences ever. I purchased PiN on 1/29/2021 with the understanding that there was a 30 day no-questions asked guarantee. Turns out, the company has no intention of honoring their refund policy. It is written in the terms & conditions document. The customer service agent told me that it was only 7 days. They sent me a link and claimed that I used that link to sign up. That was a lie. The link sent showed a price that was $500 more than I paid, and on it the refund period was 3 days.

I have recently enrolled in Connected Investors. Im looking forward to becoming a SUCCESSFUL Real Estate Investor!

As a realtor with Coldwell Banker and as an investor, I have found a great number of properties to purchase and flip. They have also helped my clients with loans. I recommend Connected Investors

Dan was great to work with for answers to several questions. Not only responsive, but also pro-active.

I spoke with Kevin today about my investment plans. The conversation led to discussing what Connected is working on and I was impressed with the direction they are taking. Very excited to see where this all leads.

Sahara was very helpful in helping me with the problem I had, very prompt in response.

I recently sign up, so far I have a great response

Im super pleased at this point of my experience with PiN software through Connected Investors. My customer support agent Mr. T. Deas has been a true pleasure. Hes very genuine in his approach to provide top notch service.

GREAT platform and excellent customer service. I created some log in issues, but Dan responded right away explaining what I needed to resolve. did, and he was there to fix my mess-ups :) The PiN platform is so comprehensive, I know it will be key in helping me find my property and investor as I move forward on my REI journey.

Dan did a great job of resolving my issue. Quick and to the point!

Steve and his team were awesome! They handled my issue quickly and I was online again. Thanks again!

Customer Service and support does a great job with helping you navigate the site and working through any snags you may have while using the system.

Thank you Sarah for assisting me this morning. You were so fast, responsive and Professional helping today.

New member but very pleased with the quick response on the expected, newbie questions.

I just wanted send a shout out to Dan in customer support for giving me the information that I needed in a quick and timely manner!!

Quick response by Sarah!

I had some issues when I added the CI mobile app to phone. Dan Himebauch quickly helped me. I appreciated his patience and professionalism.

Always get top-shelf service, regardless of my challenge. Great company, great company!

The team at CI really wants to help people succeed. I have called often for support and have never had a bad experience. Recently I had a self created problem with my account and reached out via email on a Sunday afternoon for assistance. In less than 24 hours my problem was resolved.

Im very pleased about how responsive the support is with CI. The support is swift and and helpful each and every time. Thank you.

Responsive support staff. Still analyzing the value of the information.

Simple software to use, FANTASTIC customer support, Ross and the team at Connected Investors are Awesome!! I love having the Power of MicroFlipping to MAKE DEALS HAPPEN!!

Had an issue logging into my account, reach out to customer support after hours by email and spoke with Dan who was a great support and fixed my issues in minutes after reaching out to him. Thanks Dan for a job professional done.

Lightning fast response and answered all my questions!!!

The team (Dan, Olivia, JaVon, hope I didnt miss anyone!) has been great in helping me discover an issue on my side that was preventing me from logging in. I really appreciate their skill sets and patience in getting me back online!

Chat Help was fast and spot on! Love this program!!

Spoke with Mr Earnest. Super friendly. Very interested in the exchange platform.

Just a quick note what a great experience I had with Kevin Earnest as an investor ....he made the process understandable as an investor and was extremely helpful and efficient ...kudos!

Very fast! Thank you

Very effective and friendly would recommend for sure!!!

I spoke with Kevin Earnest and was very impressed with his overall knowledge of the industry as a whole, His experience is evident, I actually learned a lot from our conversation.

While trying to learn how to navigate thru the search for a particular property, I was fortunate enough to have Dan provide me the guidance to successful find what I was looking for.

Connected investors is a great tool for real estate investors, lots of free resources and data that helps to find off market deals

Dan did and great job in helping me with a password reset problem. He is notifying his team about the glitch.

Customer service is excellent.

I recently signed up for PiN after a lot of research. I am new to Real Estate investing but I am excited to learn. My first interaction with the company was with Sarah in customer care. She was extremely patient in answering my questions and is a credit to your organization. My next interaction was with Kevin Earnest......Wow! What a wealth of knowledge he has. I wish I had a recording of the conversations we have had. He has been awesome! Next I would like to thank DT. He spent over an hour with me setting up my prospecting base and I cant thank him enough. I havent completed my first transaction but with support like this I am sure I will succeed! Kevin gave me a great analogy on PiN as to what is required. You buy a shovel and it is useless unless you put it to work. PiN is nothing more than a tool and you have to put the work behind it. I am not afraid of work. Awesome team!!!! Thank you!

Very patient and willing to help until you get it. Thanks

Thank You, Dan (Connected Investors) for your quick help clarifying a question.

I’m live with her ability to respond. Communication is key

Dan went above and beyond to help me resolve several issues. Outstanding performance and very understanding

Loved the responsiveness. I had a question and was answered rapidly.

BBB is full of complaints. Mostly over their terms of refund or continued subscription charges with no real software owned. Im scared off. 7 days ...lol.

Always timely and responsive, constantly being a great partner to our company!

Very Handsome :)

Dan and the whole team at Connected Investors are very helpful and very responsive!

They handled my situation quickly.

Customer service is always immediate and very helpful.

They advertised a list of private money lenders and they delivered.

Customer service was quick and my issue was quickly resolved.

Spoke with Dan who immediately updated and corrected my logon issue. Very professional experience.......

JaVon got back to me immediately and answered my questions!

I had a problem logging in and Dan responded immediately to resolve the issue. Should be used as a model for customer service!