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Aptive Environmental
415 S College Rd #16, Wilmington, NC 28403, United States
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Aptive Environmental

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Wi
Review №1

Dan from Aptive Environmental performed the contracted quarterly service. Dan called early this am to advise that he would shortly arrive. Dan alerted me of his arrival informing me of the service to be performed and asking of any matters needing to be addressed. Dan was extremely courteous, timely, professional, and informative. I would welcome Dan to perform any and all future service if able and available.

Ma
Review №2

Actually, two of their representatives caught me when I was stepping out of my front door to water my plants. Apparently, they rode up my driveway on electric skate boards to advertise their services. I was wary since Ive never heard of the company but the offer seemed too good to pass up ($25 for initial service; $104 every 3 months); however, after they left and I started to read over the contract sent to my email and did some research on the company, I started to get worried.The majority of the reviews were negative, saying they caused more problems than they solved and trying to get out of the contract was near-impossible. Not to mention, the service was awful. I thought, maybe I should give them a chance but when the guy came to apply the product, I saw firsthand what the reviewers warned. I was promised a thorough application of product on my property, including around the upper windows and roof but it seemed like he only did the front of the house - Im not even sure if he did the backyard - and he was gone in less than 10 minutes. There are several ant piles in the front and back yard and they seem to still be live and active when I checked. I called their customer service line and immediately spoke to a person despite the reviews saying it was difficult to reach one, to discuss the contract. She answered all of my questions, which I was grateful for but well see how well it goes if I actually call to cancel service. At the moment, Im not so sure if I want to continue simply based on the fact that I could buy ant/bug powder from the store for less and get rid of them for good instantly w/o having to wait for 3 or 4 treatments (12 months) to know if it worked.

Ir
Review №3

Every representative from Aptive that has serviced our homes has been personable, professional, and has active interest in treating for any pest you need. They go above and beyond, and so does their easily accessible customer service. Thank you Aptive!

Lo
Review №4

Greg was very polite and professional. He explained the services he was providing and answered all of my questions.

Ca
Review №5

Service representative very professional and pleasant. Thoroughly explained treatment before and after to report findings. Great job!

La
Review №6

Take note of how similar the positive reviews are about this company and you can see the red flags start to arise from there. AVOID THIS COMPANY, and better yet check out the Yelp reviews. Those are an accurate depiction of this unethical organization. Some college student on a Segway came to my home to solicit their eco friendly bug killing service...even told me hed clean the cobwebs off my windowsills. After saying no to their original price of $50, he told me he would offer me a $20 intro fee and that if I did not like the service I could just call and cancel before the next scheduled spray--which was in another month. I read the fine print of the I-Pad contract which stated I had to manually send a letter to their headquarters in order to cancel my service. When I asked him about this he stated that I can just call or email their support line. With supper burning on the stove and my dogs barking like crazy I decided to trust this man for his word and signed the line. About an hour later after everything had settled down I went to my email to read more thoroughly through the contract. I did NOT have until the next service to decide if I liked the service, I had a total of 72hrs--to which I would then be locked into a 12mo contract and would need to pay an additional 200-300 to just cancel. I hadnt even received the service yet and I was trying to cancel. I called the number and was told my account was still in new client phase so they currently didnt have my information. I called immediately the next morning and was told that my account would be cancelled and closed. I asked for an email confirmation and by the end of my work day I had not received one. I then spent another evening trying to get ahold of these people to confirm cancellation. (Since I had a 72hr window) It wasnt until the third day did I finally reach someone who sent me an email confirmation after I had to call him back twice to inform him I didnt get it. Like I stated above, read the Yelp Reviews and dont waste your time like I did when I answered my door.

Ch
Review №7

I had Dolan come to my house to do an inspection inside and outside and he did a thorough and quick job! Aptive tells you everything upfront so there is nothing to be confused about regarding services or payments. Highly recommend

Jo
Review №8

This Company is phenomenal! Prompt, friendly, & affordable. John did a great job. Look no further for all your bug needs.

Wi
Review №9

Donna was fantastic, showed up on time and completed everything they said they would do and even more! Was very nice as well. What a great company!

Ka
Review №10

Austin was great! He showed up at our scheduled time, went through his explanation of what he’d be spraying and which areas we’d like him to focus on. It was honestly a simple and easy process and I LOVE that this company’s products are plant based and eco friendly!

Da
Review №11

1st time using this company, Austin was amazing! Worked fast, answered all my questions and concerns. Overall great! Definitely sticking with him!

Th
Review №12

Reps are knowledgeable and answer questions well. Service is adaptable to your needs. Just got the initial treatment today. Not sure how effective it is. Will post on that later after I have time to evaluate.

Mr
Review №13

Good customer service. Did exactly what we needed. Thx.

Th
Review №14

After reading their reviews, it appears that all of the multi-star reviews are by their employees talking about how great of a place it is to work. No wonder they have a 4.4 star rating. The two or three reviews given by customers are all one-star. Wish I had never heard of them.

la
Review №15

I was so impressed. On time and texted to let us know they were on the way. Very professional!

br
Review №16

Very professional. Austin and Jason do a great job treating our property for pest. It is nice they spend a little extra time and are prepared for questions you may have. Great jobs!

To
Review №17

The technician was informative and professional- he showed up on time. He also took off his shoes as he went through our house. Gave me helpful advice.

A
Review №18

They come back any time I see something that needs treatment that didnt go away after the scheduled sprays.

So
Review №19

Josh was very friendly and very professional and informative told me exactly what he was doing .

oc
Review №20

Dolan was very professional and knowledgeable in explaining what he was going to do. Did a tgorough job both inside and outside including the yard. Glad I choose them.

Ra
Review №21

We have had an absolutely awful experience with Aptive. They were supposed to be treating our yard for fire ants... they have come out 4 times and the fire ant problem has gotten worse... They finally came back today and the guy who came to remedy the situation said that they werent even putting down the fire ant killer. So what the hell have they been doing every time theyve been here?! Best part; we got billed $199 as soon as he left even though they were supposed to be coming here to remedy the situation (again).Now, my husbands been on hold for 30 minutes, hung up on and cant get a response on why...And we cant cancel?!STAY. AWAY.

As
Review №22

These guys are a life saver when it came to ridding our house of those aggravating, disgusting house ants after already trying everything else! Not only did they care for the inside of our house but sprayed our entire yard to get rid of the fire ant mounds as well and some spider webs we noticed belonged to black widows in our garage. And even though we had not requested them to deal with wasps bc we hadnt noticed them ourselves... while covering our yard they did notice a few nests and wiped them out for us as well. The person who came on Aptives behalf to our residence was very helpful, very knowledable and able to answer any question I threw at him, as well as very thorough. Its only day 2 after theyve been but I can already see the massive decrease in the ants that were driving us mad. Plus they offer a follow up a couple weeks later and if at anytime we have any concerns theyll come back and redo everything for free. This is also a service that, after youve signed up for if you ever move...the service will follow you. They cover many if not all creepy crawlers or unwanted, uninvited guests beyond just the ones we needed help with also. So far I am very pleased and thankful bc after trying EVERYTHING...their service and products are seemingly thus far the only thing that has worked!

du
Review №23

Very personal and on time. I really appreciate them taking the time to explain everything.

jo
Review №24

Two treatments so far I am impressed. Austin, Josh, and Sam all who service my home did great job. Professional

we
Review №25

Very professional! They were clean, nice, and fast. First time to use this service and planning on using again!

To
Review №26

Excellent services provided. Very Professional and extremely Friendly.

De
Review №27

Great place to work! Life changing expirience

La
Review №28

First time using this company. Expecting great results

Te
Review №29

Well overdue for pest control; however, they made it so simple and client focused!

Ch
Review №30

Josh was very informative and throughout the whole process ~

El
Review №31

Friendly, competent service.Silverfish inside house a nd garage also . Exterior of house and yard also sprayed.

Ad
Review №32

Aptive showed up on time and treated our home quickly with very little interruption to my day. Taylor was professional, friendly and closed out the treatment with a quick recap.

La
Review №33

Not much to sayWe have fleasHe cameHe sprayedHopefully theyre gone 👍

Ta
Review №34

Just switched to this company. So far, they seem legit and professional. Will post another review after the next service.

St
Review №35

The technician was friendly and explained in detail of the process of the service.

De
Review №36

This is my third time with this company but so far I have to see if he can show up on time and on the right date 29 September 22.

Ga
Review №37

Second Summer with Aptive has been great, decided to give it a shot because it sounded like a great opportunity for me to learn and grow. Which I’ve grown a lot and learned a lot! 2 years in now I don’t regret the decision I made one bit. Also have built great friendships that will last a lifetime. Great company to set up the blueprints for your future and mold it into a successful path.

Mi
Review №38

This team will take care of you, for the price and quality it dont get any better! Keep up the good work!

Cl
Review №39

Professional, courteous and efficient!

Co
Review №40

I love this office, there is such great culture here. Everyone here truly wants the best for you and will help to you to grow personally and professionally. Walking through these doors has changed my life for the better. 🙏🏻🤑

Ma
Review №41

Rude and obnoxious door-to-door salespeople that dont care about no soliciting signs. Management doesnt care either and rewards it.

Sh
Review №42

Technicians sent to our residence are very responsive and professional, but any communication with the back office is almost impossible

Le
Review №43

Austin was very professional and answered all my questions.

Me
Review №44

Professional, on time, friendly, efficient.

Tr
Review №45

Took me 21 years to find something I enjoy doing that I can make a living from. This is it! The training, culture, leadership, and team based environment make Aptive THE place to spend your summer.

To
Review №46

Life changing experience. If you are looking to have financial freedom, Aptive is the place to work. Couldnt be more thankful.

Ke
Review №47

Aptive provides an incredible opportunity for motivated individuals to separate themselves from the pack, not only financially but with experience and on a resume. Over my 4 year tenure with Aptive I have seen hundreds of reps grow from unsure college students to mature adults buying their own homes at 22-23 years old. Best part is the culture, everyone is super friendly and open, just walk in and youll see that first hand! I highly recommend for anyone and everyone looking to grow.

Bi
Review №48

Great place to work! Aptive will teach you everything you need to know about sales and interpersonal skills. It is a great resume builder. I have worked their for 3 years and it has enabled my wife and I to live a lifestyle that we had never been able to live before. We work real hard May-August. I take the next 4 months off and start recruiting and training in January. It allows me to make my own schedule and be my own boss. We have done a lot of traveling as you can earn fantastic trips to great destinations and all with 5 star accommodations. Aptive does it right.

Ja
Review №49

This company helps me get better at being myself everyday!!

El
Review №50

Very friendly and willing to work around our needs. Excited to continue to work with them

wy
Review №51

Watching Aptive grow from a startup pest control company to an juggernaut in the industry has been one of the most rewarding experiences of my life. While providing a substantial financial advantage for its people, Aptive focus on just that: its people. When most industries in the 2000’s are more focused on product and prices, Aptive has maintained its commitment to people - customers and employees alike.I cannot wait to watch the continued growth of this company while helping lead a massive charge to revealing an industry that’s in its earliest stages on the east coast.

Ch
Review №52

This will be my second summer with Aptive and it has been a great experience. I love only working 4 months a year and then living on the beach for 8 months. Highly recommend coming on board with us!!!

Ty
Review №53

Awesome place! Went out and worked for them over this past summer and had an incredible experience! Definitely check it out because what they advertise is true because I’ve done it!!!

Jo
Review №54

Racketeering Vultures

Je
Review №55

Great place!

Information
59 Photos
55 Comments
4.9 Rating
  • Address:415 S College Rd #16, Wilmington, NC 28403, United States
  • Site:http://aptivealpha.com/
  • Phone:+1 704-640-6383
Categories
  • Marketing agency
Working hours
  • Monday:9am–9pm
  • Tuesday:9am–9pm
  • Wednesday:9am–9pm
  • Thursday:9am–9pm
  • Friday:9am–9pm
  • Saturday:9am–9pm
  • Sunday:9am–9pm
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