Anita was great. She treated our home as if it was hers. We hosted a wedding shower at the house. When I came home from work the day before, there she was making sure everything was just right. Some plants didnt take and they were replaced immediately. She was accessible, friendly, knowledgeable and has a great sense of humor. Something we all could use these days!!The workers were professional and werent on there phones half the time.Great Company!!9/2/21
Rob Santos and team are excellent at design, maintenance and management of lawn care needs. Very responsive when questions or changes needed. Highly recommend.
A complete stone wall and large patio. Results were beautiful. Will continue to use. We have complete faith in this organization.
We have been using this company for over 10 years. We have been more than happy with how our yard is maintained and groomed. They are on a timely schedule---If there is ever have a question, they respond immediately. Over the years they have planted, seeded, removed overgrown bushes, groomed and carried through with seasonal clean ups. I highly recommend this Company!!
Called to request an estimate for weekly lawn care for a large business/property I manage. The women i was speaking to, was very condescending and actually laughed at the enquiries I was making. So the person you have answering the phones needs to be retrain in customer service skills. Because she lost you lawn care service, multiple fall and spring clean ups, hedges trees along with other plant maintenance. And snow removal for our multiple parking lots, walkways and entrance ways. Well over 100k a year.
Garrick - Santo has been doing my snow removal and landscaping for almost thirty years. Two weeks ago they did some landscaping in front of my home, planting a variety of shrubs and plants. They did a masterful job selecting the plants and installing them. We are extremely pleased with their work. They continue to give us excellent service, they are efficient and reliable. I would recommend them without reservation.
Very nice job with the transformation of our backyard. Had some trouble with communication with the company, but COVID may have played into that. Great recommendations for what to plant and where. Quick and professional installation once we were finally able to get things scheduled.
This review is purely on getting the initial quote.we have an L shaped lot, 0.5 acres of grass, all flat in back, and a small slope in front. Nothing crazy.we were priced incredibly high, just below $6,000 dollars to provide the basic service which included mowing. This did not include any fertilizer or anything special. That would bump us up from basic.To relate, you can buy at least 3 John Deere rider mowers for that cost.I also got an additional quote to fill-in an area with dirt on the slope. They priced this one time job at about $4,000. (I hired another company and they priced me $800 for the same thing).Due to this ridiculously high cost estimate(s), (almost triple cost of other competitor companies in the area), we decided not to become their customer.I wish I would have not wasted my time with this company when getting estimates.I have to say they must make a killing when they charge at a minimum of 3x the going rate and people actually sign.I hope this helps others and you call other companies for estimates and not just rely on this one.
They did a great job pruning our shrubs. Highly recommend.
The Garrick-Santo crew who clean up in the spring, come every week to take care of my property, and clean up in the fall are very hard experienced workers. My property always looks great, and I know my husband and I could never accomplish on our own what they do for us. Mandi Maloney has also taken great care of us in planning new projects, and always being there when we have questions. This is a very good company.
I spent all summer dealing with these people trying to get a proposal for a wall done, I stated clearly my desires in the beginning, even had the area staked out. That info was largely ignored, my designer was changed, i had to run therough the whole scope again, samples i didnt request were left in my yard for weeks until i finally asked they be removed, and then to boot, when i finally get a design i could statrt to work with, but still needed revision, they wanted me to pay for a design change to reduce one wall by a bit. Let these people focus on commercial jobs, not set up to work with homeowners.