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Whittens Fine Jewelry
4719 Kirkwood Hwy, Wilmington, DE 19808, United States
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Whittens Fine Jewelry

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Je
Review №1

Well I will say the woman that works there is sooo nice the owner is such an a hole came over and laughed in my face about the jewelry I brought in to sell like I knew some wasnt real but he wouldnt even let the woman test the other stuff and also they wont buy anything if it isnt over 100 bucks nice to know before rushing over before they closed but how would I know how much its worth till I bring it in well the time before I brought 130 bucks worth of gold and the time before that I brought 1450 bucks of gold but I will be going elsewhere from now on atleast if he is there he need to let the woman run the store he needs to retire NOW

Li
Review №2

Craig & team, I stopped in last weekend and it dawned on me that you have been solving my family’s jewelry and “special” gift needs going on 10 years! I thought it was about time to give you a shout out! We continue to enjoy your lovely store and personal service. Keep doing what you’re doing and thank you!

Ka
Review №3

February 10, 2021, was my first visit to Whittens Fine Jewelry. I highly recommend Whittens Fine Jewelry. Exceptional experience & personal 1:1 customer service with Mr. Craig Whitten. Expertise, no pressure, compassionate re: my decision to sell jewelry. Sold one piece and was extremely satisfied. I returned the same day and sold the rest of my jewelry! I look forward to doing business with Whittens Fine Jewelry in the near future. The BEST!!! Keep up the Great work!!!

Al
Review №4

I stopped in to get my engagement ring reshaped. I had jammed my hand and the ring was an oval at that point. I was told I would need to leave it with them (which is not an option) and if I wanted to wait for it I would have to make an appointment to wait which would cost double to fix. This was not a repair just needed to be re-shaped. I walked right into Jared at the mall and they fixed AND cleaned it within minutes. I didn’t pay a thing. Whitten’s very obviously has no idea what they are doing or talking about.

Ed
Review №5

Weve dealt with Whittens for 30 years. They have an outstanding reputation and our experiences there show its well deserved. In addition to purchases, weve had numerous pieces of jewelry repaired. The workmanship is first class.

Gr
Review №6

The only place I go... great experience.. thanks hippy chick 🐥...they do all of my repairs

Ju
Review №7

I have brought my treasures to Craig Whitten for over 30 years. He reset and reconfigured my engagement for for my 30th anniversary and I get compliments all the time. He is honest about repairing my family heirlooms and will tell me that they are not necessarily worth the cost of repair but he is VERY RESPECTFUL of the intrinsic value of my feelings. His repairs are impeccable. His prices are very fair and he has lovely pieces for sale.He is honest, has integrity and is a fine craftsman.

Ro
Review №8

Purchased numerous pieces of jewelry over time. Always greeted so nicely like a friend vs a customer. Very happy with everything at Whittens.

An
Review №9

Do not take your gold, silver, or jewelry here to sell. Don’t be fooled by the overpriced items in display cases, you’ll be lucky to receive 20% of pawn shop prices at Whitman’s.I’ve taken the precious metals I come across at auction and estate sales to Diamond State Coins & Currency and for good reason. They will give you top dollar without negotiation.I only brought what I had here after reaching out and sending pictures of some vintage jewelry. I was assured that because it was antique/vintage it was worth more and they would pay more than their melt value.Whitman’s lied to me.Upon arrival, I was offered melt value for the same pieces I was told they would offer more than melt value. Save yourself the time and go to Diamond State Coin and Currency.Whittman’s was a waste of time.

Ch
Review №10

I had nothing but a great experience dealing with Craig! Youll never be disappointed. I love Whittens Jewelry and Im a customer for life..

Mi
Review №11

I just love my ring!! So beautiful! I had a certain type of look in mind for my ring since I will be wearing for a long time. Craig helped us design it and I couldnt be more pleased! I am so glad we chose to go here :) Thanks to everyone at Whittens!

Sh
Review №12

Whittens Jewelers has redesigned my engagement ring recently and I couldnt be happier. Craig Whitten had wonderful ideas and my ring looks completely up to date now.I trust Whittens over any other jeweler in the area. I was able to trade in my old ring towards the purchase of my new ring.

Le
Review №13

Great company and have been buying and selling with for the last 3 years .

Ka
Review №14

Whittens is a great jewelry store. I visited after reading the other Google reviews, and everyone was 100% correct. From the minute you walk in, you notice that their jewelry is beautiful and reasonably priced. Everyone is friendly and professional, and Craigs work is just beautiful. They were really went out of their way to help me out. I really recommend Whittens for their quality of work.

Je
Review №15

Great place to get an engagement ring. Craig got me exactly what I wanted and she is in love with the diamond!

Ti
Review №16

Went for an appraisal on my family heirlooms. They guy gave me a low amount and then when I denied it, he threw it all into one bag and now I have to untangle all my necklaces again! Thanks.

Mi
Review №17

Great family owned store! I won a diamond in a promotion they did a couple years ago. They custom did my setting for it when my husband proposed and we got our wedding bands there too. They were very helpful and patient with us when my husband wanted to upgrade my diamond as an anniversary gift. We also got a beautiful diamond tennis bracelet at a great price. They do appraisals in house which is convenient for insurance purposes. I have also bought a ton of Chamilia bracelets and beads here over the years. So has my mom, best friend and her mom. They have a great selection. They also carry a lot of Troll Beads. They buy gold and silver, and do custom jewelry and jewelry repair. These are all services I have taken advantage of over the years and have been very happy with. Craig, Neal, Christina and the rest of the staff are all friendly and helpful. I highly recommend this store!

An
Review №18

EXCELLENT!!! Ive had nothing less than superior service when visiting Whittens. My repairs are always completed to perfection by the knowledgeable and expert jewelers. The staff is always attentive and patient - always willing to help in anyway possible. I never take my jewelry anywhere besides Whittens because I know its a store I can trust to complete all of my jewelry needs!

De
Review №19

Great store! The staff really cares about what you are really looking for and will ensure that you leave happy! I tell all my friends and family to go here! Love it!

Di
Review №20

Stopped in for a battery replacement on my watch. The staff was great but the guy in the back is ignorant and rude. Keep him behind close doors please.

Bi
Review №21

I love the people that works here great help, I had some old jewelry to be looked at and they were very helpful !

lo
Review №22

Best experience. Very beautiful store. Everyone is very nice and patient. Will definitely be going again.

Ma
Review №23

Went into store today to sell some gold and ended up purchasing a ring, Hub surprised me and said pick something out, I got a lovely ring that will be sized and ready in just a few days. Thanks so much to the employees and to Craig Whitten .This is our fourth purchase of jewelry from the store .

Ma
Review №24

Several months ago i was at wittens to replace a watch strap and to sell a piece of gold i had inherited. A very nice young women assisted me. After looking at and testing the piece she informed me it had no value.Which kind of surprised me. But she is in the business so I took her word for it.I started weighting e pieces, to sell as scrape gold . I purchased a loupe and within a minute i could clearly see Louis Comfort Tiffanys full signature was just below where she had taken her sample. I know this piece was odd looking and 9 carat the standard in europe. I also have 10 other pieces marked L.C.T 375 which I almost melted down for scrap gold, maybe a second opinion would have caught error. Wont be returning to store.

Br
Review №25

Awesome place, lady was very helpful and they have great deals to save money. Got my girlfriend her first troll bead bracelet without any problem.

Ly
Review №26

Whittens Fine Jewelry is the best jewelry store hands down!!! 😊

Ca
Review №27

I brought in $7000,00 in diamonds and was barely offered $500. Craig arrived late wasnt prepared and felt like a used car salesman. Terrible experience.

ja
Review №28

Do you still buy diamond rings ? I have a new 1 ct engagement ring that is no longer needed. Thank you

Jo
Review №29

For a great bring from them at a great price

Ja
Review №30

Great selection and service

Information
100 Photos
30 Comments
4.3 Rating
  • Address:4719 Kirkwood Hwy, Wilmington, DE 19808, United States
  • Site:https://whittensfinejewelry.com/
  • Phone:+1 302-995-7464
Categories
  • Jewelry repair service
  • Diamond buyer
  • Jewelry buyer
  • Jeweler
  • Jewelry store
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–6pm
  • Wednesday:10am–6pm
  • Thursday:10am–6pm
  • Friday:10am–3pm
  • Saturday:Closed
  • Sunday:10am–6pm
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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