user
Beltone Hearing Aid Center
4724 New Centre Dr Unit 6, Wilmington, NC 28405, United States
Appearance
Beltone Hearing Aid Center

Comments
bu
Review №1

I am a veteran with VA issued hearing aids. While visiting Wilmington last week I found a broken wire on my right hearing aid. Getting the VA to fix this for me would take weeks. I called several hearing aid centers asking for help. I was certainly offering to pay for the visit.Only Beltone said “ come on over and we will see what’s going on”. I arrived at 430. Sara Cable patched my broken wire and stayed to 530 helping me.My brand of hearing aids is also a Beltone company. I offered to pay. She wouldn’t take the payment.Sara, the disabled veterans of America are very pleased with Beltone.

Fr
Review №2

You will not find a better person to care for your hearing health than Sarah. She knows Beltone products and how to help wearing hearing aids a comfortable part of life.

Da
Review №3

The 30 day refund is a joke. They keep “tweaking” the hearing aid beyond the 30 days & then it is past the return time. The first hearing aid malfunctioned & they did replace it, which took 3 weeks to get it back. It never really fit right & they suggested one that required a mold. After waiting over 4 weeks to hear back and a “”no show” by my specialist for an appointment to finally get it after waiting a month, I was fed up. Contacted Patient Advocy at corporate & never got a call back from them. I was told by my my “hearing care specialist” to come in to complete paperwork for a refund. She confirmed in an email the refund was the only reason for the appointment. Got to the office & she says “no refund” after confirmation email! Now I have a $2,000 piece of junk in a drawer. They have not responded to BBB regarding my complaint either.

Wr
Review №4

I love this place! My life has completely changed. Sara Cable is awesome.

Ed
Review №5

The Experience at Belltone was well worth my time. They explained in great detail what the Exam was about and further explained my options on Hearing aids down the Road. They never pressured me whatsoever. Sarah was Awesome to say the least and Lisa at the Front desk was great as well.

Ci
Review №6

Love this company! You will not find a better product or patient care anywhere! Highly recommend Beltone product. Staff here, is amazing and the sound clarity from the hearing aids is unmatched!

St
Review №7

Totally professional and personable. Love this place, and these people! Beltone CHANGED my whole life!

Ly
Review №8

I loss the hearing in my left ear 2 years ago. I tried One hearing aid and it didn’t work for me. I saw an ad for Beltone and made an appointment and tried one of Beltone’s and it worked much better for me, Thanks to Sara and her knowledge of Beltone’s hearing aid,She worked with me and now I am hearing again. Sara is very concerned and caring about my hearing loss and helping me to hear again. I highly recommend Beltone of Wilmington.

Ja
Review №9

Nice people and great free hearing tests.

C
Review №10

Im receiving junk mail from this business addressed to my mother who died over twenty years ago and never even lived in this state.

Je
Review №11

Treated my Father terribly, like he was a non person, spoke of him to each other and referred to my Father as him right in front of him. Etc. Very rude, unprofessional and mean, this is not acceptable. This franchise owner never had the courtesy to contact my Family after we lodged a complaint with Corporate. Dont subject yourself or loved ones to this deplorable Beltone Hearing Center, or any other franchise office owned by this individual.

St
Review №12

Since Tom left this office has gone down hill. Waited 1hour after appointment time and still didn’t see her. Then needed wax guards and they wanted me to pay for them done with this office

Gl
Review №13

Very helpful

Au
Review №14

Great place

Information
7 Photos
14 Comments
4.2 Rating
  • Address:4724 New Centre Dr Unit 6, Wilmington, NC 28405, United States
  • Site:https://beltonecarolina.com/
  • Phone:+1 910-795-4294
Categories
  • Hearing aid store
  • Hearing aid repair service
Working hours
  • Monday:Closed
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:9am–5pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Similar organizations