Amazing. Fast. I cant believe they brought my beloved Blackberry back to life, but they did!
I brought the phone in because of charging issues. He took one look at it, grabbed a little pick thingie, cleaned out a bunch of lint, and told me that i was good to go. Super quick, super polite, and didnt charge me a cent bc of how trivial the issue was
The store is extremely clean and the staff are friendly and helpful. Brent checked out my phone, diagnosed the issue and fixed it in under a minute. I would definitely go back to these guys with any cell phone or computer issues.
My cell phone had lost sound when receiving calls. I took it to my cell phone provider and received no help...they did offer to show me a new phone. They did however provide a card with the CPR address. I was hesitant to go there but...what did I have to loose. I was helped by Hector. He was personable, professional and solved the problem with the phone in a matter of minutes...I was impressed...this guy was knew his stuff. Would I recommend CPR...YOU BET. He saved me at least $700.00. Great service ...THANX!!!
Had a great experience with CPR replacing a cracked iPhone screen. It was cheaper at CPR than at the place Apple recommended and it took less than an hour.
These guys were awesome. Got my charging port fixed in just a couple of minutes. Super helpful. Bret was super cool.
Sam is great. Exceptional service. Diagnosed and fixed my phone very quickly.
CPR installed a new battery in my old iPhone 7+. They did it quickly and at a reasonable price. At the same time they downloaded some overdue updates and generally refreshed a device that was working well even if the battery had degraded. It was a good experience.
This business is first class and well represented with knowledgeable employees who really offer you the best advice on your phone, phone repairs, and advice on newer phones that are available. I felt comfortable with the recommendations and felt comfortable with them taking care of my problem. I came into there business a little after 5pm and had me taken care of before closing that same day. I greatly appreciate the outstanding service and detail of replacing my cracked screen on my Samsung galaxy note 10 + device. The competition quoted a few days while CPR had me done less than 2 hours! I will recommend and give my business again if needed 💯 percent. Thank You
I’ve Been here about a half a dozen times in the last three years for charging port issues on different phones. They fixed the problem every time! (usually cleaned the port) and never charged me once. I’m leaving the area and wanted to let anyone know. This is a Solid place of business! Friendly and helpful, I can’t recommend them enough!
Hospitality was great. They representative was on time with the service.
Very helpful and courteous staff. Understood what my issue was and checked prices, and let me know what the repair cost and timing would be, vs buying a new one, so I could make an informed decision, even though it lost them a $150 repair. I will be back.
Quickly responded to inquiry and followed with info and available time. We’re very polite and professional, they definitely know their business. Was able too fix both screen and ear volume issues in record time beating there schedule by more then an hour. Top quality work and parts. 👍
The staff is great. Very helpful and knowledgeable.
Great service, repair was done earlier than quoted!!!
Quick in and out. Great service!
Highly skilled; excellent workmanship; fair pricing; courteous and professional.I have used Apple endorsed repair services in Wilmington and all total the techs lost all my data, my games, and my pictures then slammed me financially. CPR is the BEST!!
Courteous staff. Fast service. Fixed my phone screen and price seemed reasonable.
Hector was sooooo nice. Fixed my problem quickly. Very knowledgeable. Very nice. I was a walk in.
Good quality and value, professional and responsive. All these attributes go to CPR of Wilmington on Oleander. In addition they are friendly and polite. What more could you ask?
These guys were great, friendly, and knew their work. Did a counter analysis and provided advice for best solution path. Second time I have visited with no charge. Highly recommend for their honesty and expertise
Brought my galaxy s10+ elsewhere and they couldnt fix it. After bringing it too cpr they fixed it in 2 hrs. Competitively priced and great customer service. Will def use again in the future if need be.
Very inexpensive screen replacement. I had to buy the screen on ebay and it took them about 1 hour to replace.
Dropped off Ipad 6 for screen repair. Was repaired in timely manner. I would highly recommend.Ron JacksonSE Manager, Holmes Security System
HECTOR did an awesome job installingmy Zagg screen protector. Zach was very friendly and helpfulNew remodle to store is amazing
Fixed my wifes broken cell phone camera in less than 30-minutes. Will definitely use them again.
Excellent Speedy Service. Zack was very professional. Helped me with the process of my I Phone screen replacement . Got it back quicker that than they said I would. Could not be happier.
I took my phone in today and the service was great! the staff was so friendly and helpful. They fixed my iPhone 7 plus front camera in no time. my camera had went out and other issues but thanks to them it was like getting a brand new phone back. The price was reasonable also after tax and all I paid $ 165.00 so not to bad especially when Apple support quoted me 350 plus tax and two weeks. so yeah I will be going back with CPR for any of my phone repairs an I highly recommend their services.
The second time for my family to use this service. While wait time was 15 min or so, it was not a complaint. Reasonable prices for some repair I dont want to do. I have recommended this place to several people whom I know have gone there but didnt know it existed.
Top notch. Said they could fix it and did! On time. Nothing left to say!
I went in to just get a cracked phone fixed. There super fast at getting it fixed but at the same time when I got it back the screen was coming half way out. I never had this problem before going now my phone want charge and dies super fast. If your looking for a quick fix then yeah go here.
Great Great Great! If I could give 7 stars I certainly would! I found a tough to find part for my note 10, the glass over the camera. They had it, theyfixed it. Dude at the counter was beyond kind and helpful.Highly recommend!!!🙏🏽❤🙏🏽
I’ve had a phone repaired here in the past and they were very kind. Also superior in what they do. This past time, I was helped by Rodrigo and he was one of the most excellent staff persons I’ve encountered. He went the extra mile to help me solve my problem, and I’d vote for him right now if he ran for office.
Zach, was a huge help. Very friendly demeanor and immediately fixed my issue. I would highly recommend him and the CPR Cell Phone Repair. I walked into this place by accident a month ago, they were very friendly and helpful. And again, today! Great customer service!
Cell phone sound was distorted, and they found plastic from the factory had gotten around the openings. They got it out and cleaned it....&....back to perfect sound! Wait time was short and customer service was excellent but best of all....no charge! I would highly recommend them.
Have gone too CPR for both minor and extensive cell phone repair, each time they’ve handled themselves with a professional friendly demeanor and had both my devices up and running like new quickly while offering detailed information as to the nature of the issues to better educate me as the consumer. This place is a go to for repairs in Wilmington and my personal stop-in anytime something goes awry with my device(s)Personal shout out to Zach who gave the model of customer service and had my concerns not only addressed but had my issue rectified almost immediately and certainly made my day.
Quick turnaround time for repair and friendly, honest, and highly responsive employees. I’ve never broken my phone before, so I was nervous using a cell phone repair shop. I definitely didn’t have anything to worry about!
They fixed my charging port quickly and free of charge! I’ll be back next time I need a repair.
Solved my problem immediately. Staff was polite, respectful and gracious. Highly recommend!
Polite and answered all my questions and explained if extra work was needed how much that may run.
I dad a cracked screen that did not display. They had to order my screen since my phone was obsolete. Yeah, I dont like change, Verizon sent me a replacement under the warranty program. I didnt like it as much as my older phone, which was more simple. Anyway the crew was polite, knowledgeable and confident they would and could replace my screen without the need to do a factory reset. They also proactively informed me that the warranty company may have put a block on my phone so it couldnt be activated by another user. Telling me to verify that was not the case so I could reactivate my repaired phone. they were right and I needed to have them reverse the block.
Mr Parker is very caring and concerned about his customers needs. He’s not looking too see how CPR can get over or charge for something you don’t need. I felt important and appreciated as a customer and he had my iPhone XR fixed and back to duty on the same day. Thank you Mr Parker.
Went in with my iphobe 7 plus and wsljed out 10 min lster with clesned port and phone thst chsrged! NO CHARGE!!FREINDLY, COURTEOUS, EFFICIENT, QUICK, KNOWLEDGABLE, & AFFORDABLE!
Fast, easy, great service........what more is there to say?! I highly recommend these guys.
Before going to CPR Cell Phone Repair, I had gone to two other places that were not able to fix my phones problem. A piece of the auxiliary cord had broken off and got stuck in the headphone jack of the phone. I went to CPR Cell Phone Repair who were very nice and helpful. After 10 minutes, they were able to remove the broken part from the phone. I would definitely recommend this place for any problems you have with your cell phone..
The customer service over the phone & face to face was great! The work is impressive. I would definitely go back again in the future!
I look these people up on Google and they were the first person that went to. I had a problem with my son Nintendo switch. They greet you when you come in the door talk to you and try to find out the problem. They had it for over a month and every couple days they called me to let me know what was going on I thought that was pretty awesome. At the end of everything they werent able to fix my issue but I will most definitely go to them if I had another problem.
Took my phone in because it was completely unresponsive. They were able to reset it - saving my phone in about 5 minutes. They didnt even charge me. Great service.
I recently took my Samsung Galaxy S20+ in for the back glass to be replaced due to a crack that started on the side and was progressively getting worse. I was happy to find that they had just received a back glass for the phone. I was going to have to make an appointment for the next day during my lunch hour but the gentleman there didnt want me to have to take away from my lunch so he had it rushed and done within 30 minutes. Extremely happy with all the help I received here. Check them out if you ever need a fix for your phone.
Go to place for all cell phone and electronics repair. ZAGG approved screen protector replacement.
So after dealing with another repair shop in town for almost a week I decided to call around. The first shop I dealt with couldnt even seem to order the correct back for my phone. CPR had the right product IN STOCK. Quick an easy fix, I highly recommend them. They even were selling their back glass cheaper than the competition! Thank you Parker and Zach.
They are very kind and patient with a customers and helpful and truthful about options & situations.
Wow! This was the most painless experience. I couldnt have asked for it to go any better. I feel like I got the best product and great service at and an amazing price. The men were knowledgeable, kind, helpful, and FAST. I was blown away when I got a call less than an hour later that my phone was done. God forbid I ever have to but if I did I would definitely return.
Make sure you get your quoted price in writing whenever you drop anything off. I misheard them say it was $275 for an s10 screen replacement when it was actually $375 whenever I picked it up.
No good i didnt find what I was looking for and they are in cellular business but they did tell me where to get it
Fast easy great repair
Went to CPR today to have my iphone 10 repaired, service was excellent and repair was completed quickly and completely. I go to CPR for my phone and ipad needs and have never been disappointed. I highly recommend CPR to anyone in need of phone, tablet or computer repair or servicing. They are current on all technologies.
Very responsive to my needs. Personable and professional. I would recommend them to anyone. Thank you Parker and your team for all your help! Richard C.... Hampstead, NC
My service is with version..they were not helpful at all...the guys at cpr repair were great...they fixed it quickly and at a fair price...I had pictures that couldnt ever be replaced... mother passed away...they were great
They made the repair of my Galaxy S10+ quick and easy. They had it done quicker than there estimated time, and had the best price(plus parts in stock) in the area.
Quick service, super knowledgeable, friendly and a trusted name in Wilmington. I am very satisfied with the work! My phone looks brand new after having a screen that could literally cut your hands into pieces. After 2 hours it was back to mint condition. Overall Im 100% happy!
Needed my phone due to the fact I was doing some financial business while on vacation. Went in at 1:30 pm with a screen that would not turn on. Even though they were very busy, they had my phone ready at 6. Very professional and knowledgeable.
Oh my gosh! So impressed with all the people here. Very knowledgeable and patient. My phone was not charging and they worked really hard to try and figure out what was wrong. Loaned me a loaner phone also. No luck in fixing my mobile but they had suggestions on getting a new phone and then loaded my old info into it. They saved me because I was going on a major trip the next morning. I would recommend them highly. Super nice people.
Quick service, friendly staff. Cant wait to get my phone repaired!
It has been several years since my first experience with CPR and they did a great job again.
They fixed my iPad screen did an amazing job did take two days but looks like new
Went to get my Pixel 2 screen repaired after it shattered. They had it in stock and I went in same day I called. Justin was polite and to the point about the process which I greatly appreciated. He walked me through the paperwork and explained the replacement process when I asked. Two hours later and my phone looked good as new! Very happy with the work, speed, and price. 5/5 would recommend!
I cannot express how amazing Zack and Hector were in helping fix my broken Samsung Galaxy S10+ LCD screen. They were so professional, personable, and had the phone fixed in just over an hour! Their prices are reasonable too- I got a quote elsewhere (albeit in a different city) and the repair was $200 higher! I definitely recommend going to CPR!
My mom and I walked in to see about getting new screen covers. The technician working at the counter, quickly processed people that were ahead of us and our wait was very brief! He answered all of our questions professionally and beautifully applied the new screen covers. He keeps the documentation there in-store in case we ever need a future replacement. It was a superb experience.
THANK YOU THANK YOU THANK YOU SOOOO MUCH !! I was so stressed about about my laptop and they fixed it with no issues i truly appreciate you guys service and effort!!! Saved me a lot of money!!!!!!! i Recommend Cell Phone Repair they WON’T let you down !!! 🥰🥰
Friendly, thorough and efficient! Replaced screen in 3 hours as promised.
I paid $300 to get a new screen for my phone plus $50 for a screen protector . The screen protector cracked within 2 to 3 days when I went back they wanted another $10 for replacement. The $50 screen protector had to be defective it cracked and fell right off the phone. I was told when I paid $50 for it that it could take a hammer hit just link the display they have in their shop.What a racket theyre selling junkVery disappointed Parker
Parker was awesome! Knowledgeable, fast and friendly. We were in and out in minutes with the problem resolved. Some of the BEST customer service weve experienced anywhere.
I brought my phone and after dropping the screen and they repaired it. A few days later I was having some issues with the phones screen again. CPR took such great care of me. they didnt have the screen that I needed in stock so they expedited shipping and offered me a loaner phone. Great customer service.
Very helpful and polite, professional would recommend to anyone
Best repair experience I have ever had. Parker knew exactly what to do and was very kind about it.
Super fast service and my phone is like new again, thank you for doing a great job, you will be recommended by me to everyone I know.
Super fast repair and a good price. The team was super nice and helpful. I highly recommend them!
Professional, on time, I would recommend.
Great experience and very quick! Very respectful and knew exactly what to do!
Always able to help, very friendly and prompt.
Ive had my fair share of phone drops and this company has been there every time. Their prices are beyond reasonable and their screen protector warranty provides ease of mind. The employees are knowledgeable and always advise the best course of action, even if it costs themselves a more expensive sale. Im not going anywhere else for phone issues
Terrific service! Zach was helpful and knowledgable! Would recommend to anyone
After running around to Best Buy & T-Mobile stores for hours, attempting to fix my phone I ended up at CPR cell phone repair. Justin fixed my phone in a matter of seconds! I will be coming back here for all my electronic needs! Awesome place & service!
They are saving my little laptop. Very professional and courteous.
Thank you Zach! I thought my cell phone needed to have a charging port replaced, but it just needed to be cleaned. Thank you for the quick, professional, and courteous service.
I found the staff to be very courteous and expertly professional. They are now my go to shop.
This place is really great for folks who dont want to wait around forever just to be seen by a phone rep. To get your phone repaired they schedule an appointment for you. I had a new battery put in my Samsung Galaxy 8 Active. After the install, they checked the phone out end to end for any problems that were unseen during the initial check. It worked perfectly! Having an appt was SO GOOD, because the repairman had that appt set aside for MY PHONE! Do you want great service? Go to CPR in Wilmington NC!
Parker was super helpful and went above and beyond to fix my phone.
I had the best experience here, Zach and Hector are professional, kind, and helpful. The screen of my phone was separating from the frame and they fixed it in under 5 minutes. I have bad luck with phones and you guys have earned my loyalty!
I had to get mine and my daughter’s screen protectors replaced through my warranty and they were amazing and fast! Absolutely no hassle and they were very professional. This option for warranty replacement was a far better option than sending back the crack protector just to get a new one. I was very pleased!
Fair price, excellent service!!!
Always have had a great experience here. I bought my first screen protector from my cellular providers store and brought it to them to install, which they did for a reasonable small fee. When I had to replace it months later, I took it to them and only had to pay $10 for my new one!
Great customer service! I called asking about replacing a cell phone speaker. CPR told me how to fix the problem easily myself without replacement. They also fixed a phone for me in the past and everything went smoothly. Thanks!
Great store and friendly customer service. I was actually referred here by Verizon. They told me it would be cheaper to fix my cracked screen here and they were right! Walked in and my phone was fixed in seconds! Easy peasy!
Ooops... I dropped my phone and need a repair shop. Fortunately, I found CPR. They do a great job, are reasonably priced and have a friendly staff.
Great place, friendly staff, very helpful and very affordable.
I had a glass protective cover on my iPhone replaced. Fast, professional and efficient! I’ll be back!
Had a internet connection problem with my laptop and they fixed it super quick and free of charge. Very nice and helpful!
They have fixed my screen (Note8) like 3 times! Get my phone back in a few hours. No complaints at all! I love them 💕😍🙌