They fixed our problem quickly and for cheaper than their original estimate. The quality of work was outstanding. The laptop looks brand new. We will only be going to Computer Warriors for any and all computer repairs. Thank you!
I was able to bring my iPhone in and 45 minutes later the screen was repaired (at a reasonable cost) and they also put a glass protector that I had for no charge. Working well and looks great.
Computer Warriors has some of the nicest staff and workers that I have ever met. They were honest and helpful and did not try to charge me for things that I did not need. I am hopeless with computers and they could have gotten me to pay to have so many things fixed, but instead they took the time to go over all of my options and decide what was the best choice for me. They think of the customer first and try to make stressful situations easier for every client. I will definitely choose them for any issues I have in the future.
I CANNOT say enough about this place! They have been SO helpful to me on 2 occasions now. The first time, I spoke with Alexis about my computer and she made great recommendations for me. The second occasion, Alexis and Justice spoke with me about possible water damage to my computer, checked it out, and cleaned it all for free. I would recommend them over all the other tech places in town. I have been to other places in town who have lied to me, overcharged me, and further damaged my devices. Computer Warriors is honest, fair, timely, and polite. I would highly recommend ALEXIS helping you out. Like I said, cant say enough about them!
These people are life savers!! Wonderful experience! Every single one who helped me was pleasant and friendly. Never treated me like the non computer savvy person I am. James was the tech that actually helped me. He was friendly, curious, thorough, helpful, dedicated and compassionate to my particular problem. I would highly recommend them. They really seem to like what they do and that comes through on the care they give. Thank you to each and every one of you.
Weve come here multiple times with broken or unresponsive devices and they always had a solution. Computer Warriors fixed our devices very quickly with professionalism. The staff are all very friendly and helpful and it was a wonderful experience. I highly recommend Computer Warriors if you have any trouble with your device!
This is the second time that I have used Computer Warriors to set up my new office space. They came in and wired all my offices for my computers and phones, set up all my workstations, and made sure that everything worked, right down to my printers and scanners before they left. They even vacuumed the floors after they were done wiring and installing outlets. They always implement the right solution for every situation. There are never any high-pressure sales. I can call for any small question and I am always treated as an important customer. I would never take my business anywhere else!
Computer Warriors check every box that matters!Security - CheckAvailability - CheckPrice - CheckKnowledge Base - CheckExpertise - Check Check!Without a doubt, they are the best around. Youll pay a fair price for a great service! My confidence level in my tech has gone through the roof since I went into contract with Computer Warriors! No looking back.
Im a freelancer writer so my laptop is my whole life. The staff at Computer Warriors were polite, friendly, and helpful in getting my computer fixed in a timely manner. Plus, theyre affordable and up front about prices. Ive been burned in the past by tech help companies that over-charge or misrepresent service fees so Im hugely grateful for the employees at Computer Warriors for helping me out and doing it with kind customer service at an affordable rate. Would recommend them again in a heartbeat.
Excellent service and follow-through. I found computer warriors after my worst nightmare…. the loss of years worth of computer data!! After buying online recovery software, only a fraction of my files were recovered! The Computer warriors experts were able to restore my data along with other issues with my computer in record time. I found my new computer spot!!
I first came in and met with Dylan and he was very thorough and informative on my lap top situation. Told me where to go to find a née battery and advised me on what lap top would be best for a new purchase for school. Upon return with the battery, I met with Cameron and he was super helpful and assisted me with the installation of the battery on my laptop and was quick and efficient. It made a very tedious Saturday chore become an enjoyable one. I would highly recommend compiler warriors to any of my friends and family!! Great Place!!
Alexis went above and beyond in getting our iPad reset! reset done on time with no fuss. Really appreciate the service. We will be back!
My laptop unfortunately received some water damage and I was not sure what to do about it. Having never really needed any computer repair before I took a chance on Computer Warriors because of how many times I have driven past and seen their sign. I was greeted politely when I came in and they quickly got to helping me solve my issues. Everyone who works here had a friendly and helpful attitude and seemed to want the best for their customers. They recommended I pay for priority queue due to the damage that happened and was still happening because of the type of liquid that was spilt. I heeded their advice and left them with it hoping for good news. Later that day I was called and given several options on how to fix or restore my laptop. I feel that for the price I paid and the excellent customer service I was given I would recommend Computer Warriors to anyone in the Wilmington area.
While back I had problem with my Dell computer.When I went to computer Warriors Wilmington front desk young was real polite and told me that when they busy they might send their work to someone in Leland town.Since they were famous for good job I figure out the guy in Leland should be as good as they are,then I agreed2 days later they told me that mother boardwas bad and to replace it cost about 600$.I called a friend of mine who is computer engineer and when he checked it out he said what I need is a new charger.I bought a new charger from best buy and that is what I needed.since then my computer runs as smoothly as before
They kept me updated on the progress of my computer the entire time they had it and now I dont want to smash it!! It runs better than when I bought it!
Computers are a lot of fun when they are working, but sometimes even someone who knows their way around a motherboard may not have the expertise or tools necessary to solve a problem. It is wonderful to know that I can turn to Computer Warriors in those circumstances. They are a thoroughly knowledgeable and professional organization. On my most recent visit I was helped by Alexis and Cameron, both of whom were very helpful and respectful. They indulged every question I had and were happy to discuss some current hardware/software releases. It was a wonderful experience. I am grateful that I can solve many of my issues on my own, but it is comforting to know that such dedicated, polite, and talented staff are available to assist you when you run into a problem.
Informative and enjoyable. Pleasant experience. Anthony and alexis were absolutely amazing.
Excellent service! My computer has never been better!
Staff quickly identified the problem and called me. I was able to use my machine immediately until final parts came in. New parts installed while I waited(less than 30 minutes). Machine running perfectly. Very reasonable cost.
First time ever had to have a computer serviced and I was beyond impressed with this place! Steven was super nice, friendly, and knowledgeable. He answered all my questions and got me checked in and out quickly. Prices are affordable and I got my laptop back in just two days. Was kept update to date during the entire repair process and was called before repairs were done with explanation of problem and cost. Entire staff was great and even received an email (personal, not a pre-made one) from the Senior VP Keith VanWyngaarden thanking me for allowing his business to handle my repair needs.
This Company does a great job of communication. They go above and beyond to make sure you are satisfied, and your equipment is working properly in a timely manner.
Alexis, who was at the front counter, delivered excellent customer service. She took her time to solve my ipad and laptop issues and was very helpful and willing to help me. She was very patient and good at explaining processes to me. I will definitely return for further ipad and laptop assistance! They are very fair and happy to help customers when you walk in the door!
It was great to find Computer Warriors. They are knowledgeable helpful and friendly. I needed the fan in a laptop replaced. I am completely satisfied with the service they provided
I was very impressed how professional & responsive they were to my computer issue. My day started off very bad when my computer got damaged & wouldn’t turn on but after bringing it in they were able to fix it very quickly. I was so impressed with their customer service that I am going to bring in my other laptop to get fixed as well. They now have a loyal customer with me!
Walked in and couldn’t get my email to show up. So friendly and helpful...quickly! The best!
Very professional, knowledgeable, and friendly. I will be back when I need some more work done. Thanks for helping a non computer person such as myself.
Got my phone screen replaced. Everyone that works here is extreme nice and helpful. I really appreciate all the help. I highly recommend them.
Awsome help Cameron was great. I highly recommend them for all your computer needs. Awsome.
Dillon did a terrific job helping me out with my son’s custom computer! Cameron was very helpful as well going over the proper setup for this computer. I would highly recommend Computer Warriors in Wilmington!
Excellent techs, professional, patient, absolutely fixed my computer issues when Office Max could not! I will continue seeking their help & encourage everyone to use them!
Great experience with installing new laptop battery and upgrading my RAM to 32 GB. Highly recommend for the non-DIYers out there.
The whole team was super helpful in getting the data off of my old hard drive. It became quite the ordeal when the external hard drive I had bought was faulty, but they did another back up for me for free! Great and fast service and super helpful!
Ive taken several laptops to them for repair. Always professional and courteous. Highly recommend them for your computer repair needs.
They were super helpful and tried everything they could to fix my computer. They made sure I was aware that it may not be worth it to fix, and if they were even able to.
So far things have been good. Though an issue involving my fans has come back after less than 2 weeks since i brought it in.I am going to call them tomorrow in hopes they can help me out and not recharge for the same problem given the fix was temporary..
Superb customer service! I was rebuilding my gaming pc and ran into a snag where I needed an adapter cable but it was very late in the day and the store was closing soon. I called Computer Warriors and asked if they had it and they did. I then had to ask if they would hold the store open for me because it was going to take me a good 30 minutes to get there and they wouldve closed by that point. They were so awesome and were willing stay around to wait for me to arrive. At which point they gave me a fantastic discount on the cable I needed! I would highly recommend Computer Warriors for all your computer needs! Great guys!
Edited: This matter was taken care of quickly and extremely professionally. I am leaving the original review below so that others will be aware that being overcharged for this service has been a possibility in the past and they should call it to the companys attention if it happens to you. Thank you Nathan for handling this for us, we will return because of your concern and swift action!My husband had a screen replaced on an iPhone 7. When he called ahead he was told $94 plus tax. When he arrived this morning he was told $94 plus tax. An hour later the phone was repaired as promised and the bill was $165. Labor fees were not disclosed on the phone, or at drop off. We were under the impression $94 was the total. Really felt taken advantage of because once the bill was presented to us there really wasn’t a recourse. Very disappointed in that despite Computer Warriors being recommended to us we will not return. The money isn’t the issue, although $70 is a lot, we would’ve paid it but it would have been nice to be told an honest amount up front.
My iPhone 11 Pro Max screen was shattered to the point that I could not use my phone. After two frustrating trips to Best Buy to get my screen replaced and being told on the second trip that Apple wouldn’t let them replace my screen (with no real explanation). I went to Computer Warriors same day and they were able to expedite a screen for my phone overnight. They called me the next day to let me know my screen arrived and replaced my screen in only 45 minutes. These guys were so quick and professional. My screen has been working perfectly since it was replaced. I wish I would’ve went to this guys in the first place!! 10/10 recommend!!!
These guys are awesome! I would recommend them to anyone needing cell phone or computer repair! Don’t hesitate to walk in and speak with any of their employees
Super professional. They have a microscope. Very kind. Efficient. Instagram needs a little work. But who cares about that when you’ve got employees like this place.
We used the in-home service of Computer Warriors. I needed an appointment sooner than next available as the problem had been persisting for weeks, and with all the virus restrictions, getting help can be difficult. They were able to schedule an after hours visit, with a surcharge, which was OK.The technician, Tom, was wonderful. He recommended a product that I purchased and had ready when he came. He was friendly, knowledgeable, patient with non-techies, and most importantly, fixed the problem. He didn’t waste time or suggest additional services/items to run up the bill.Great experience.
They fixed my son’s computer quickly and saved the day!!! Very helpful and very nice employees!!
We have been very fortunate to have such a great company help with our IT needs. Mark has been fantastic to work with. During the process to replace our equipment, Dallas, Jordan, and Mark were very informative and knowledgeable. They help me understand what was being done and if we had issues they were very attentive in helping us resolve them. Not only did they work in our office, but the behind the senses they were working to get us up and running. Keeping us up to date all the way to the end of the job.Thanks guys for doing a great job. It is the little things that make you so easy to work with. Brinson and Sons Heating and Air can serve our clients better because of your hard and committed work.
The best guys in town!! Long story short, my Mac laptop keyboard and mouse were not working unless you disassembled the bottom and plugged something back in??? (clearly I am incompetent when it comes to computers). But these dudes helped me/fixed it THREE separate times with no charge and walked me through what to do to back-up my computer and keep it working while I wait for my new one in the mail. They gave me so many different options on what to do and let me choose which one worked best for my computer needs, budget, etc. They are so stinkin nice and helpful, I cannot recommend this place enough!
Thank you so much! These folks are great to work with! If you have any computer problems give these folks a call!
They got my computer back to working in no time so that I could use it for school and any necessities without a hassle
Nathan was extremely helpful and professional in helping my fiance with her laptop. I will be bringing all of our major electronic devices here for repair and maintenance.
Every time I have come here I have been totally satisfied. Best service in Wilmington. Computer Warriors got it all !!!
Friendly and helpful staff. Would recommend.
Not only do they have great products, they have great teams that give the best service, definitely recommend them.
Great service, good communication. Ive been there multiple times and will continue to go.
Fixed phone over night when other places could not. Low prices. Fantastic staff.
The hinge on my laptop was damaged, I brought it in and they were able to quickly repair it. Much cheaper than buying a new laptop. The staff was friendly, I didnt ask the workers name but whoever was working Saturday around 11 on 9/12/2020 was a great help!
We recently started using the Computer Warriors to support certain pieces of our technology infrastructure. We would be in much better shape had we done this sooner. They have been incredibly professional and adept. Bryan has worked with us the most and has proven his worth time and again.
Computer Warriors has handled our IT support for years and guarantees our peace of mind. Id highly recommend them!
Took my computer in for a simple cleaning which they said should take 2-3 days. A week later it was finally done so if you want it done quickly, dont take it here. Plenty of places around Wilmington that do good service without being jerked around.
The entire team at Computer Warriors are top notch! Rocco really listened to my concerns and needs in regards to getting new computers for the entire office. He came by and took the time to see what we were currently working with and what we wanted to achieve, put together a plan and even made several changes to better suit our needs and budget. He answered all my questions and the new computers even came in sooner then promised. The install was great and they worked with us to try and install 5 computers during business hours with little to no interruption to our work flow. The systems are running awesome and we are so happy! I highly recommend Brian and his team for all your computer needs.
We had some issues with a newly built gaming PC. They gave us some suggestions to try at home before committing to dropping it off. We were able to figure it out thanks to their advice. The shop was clean and the staff was friendly. I’ve never trusted leaving a PC anywhere before, but I definitely would have felt safe leaving my rig here if it was necessary.
These guys are great. When you go in you get immediate service from people who are happy to be there and they make that very obvious. You get no attitude and no feeling stupid because you can’t solve your problem no matter how small. I have been there three times and always have the same experience. Definitely recommend
Incredible experience. I paid for the fast track service after my hard drive crashed during finals week, making me lose my important papers, study materials, and five years worth of information. The Computer Warriors were able to retrieve most of the files on my laptop, something that the first place I went to said could not be done, and did so quickly and efficiently.I greatly appreciated their help and highly recommend their service to anyone who is in need of laptop repair. Thank you Computer Warriors!!!
This has been one of the best things weve done for our business! We are still getting adjusted but anytime I have any question they are there--no more spending hours trying to figure things out. Definitely glad I made this phone call!!!
These guys are GODSENDS! I had been working on a college graduation project for over a month. It was due in less than a week and I was just near completion when my laptop crashed on me! It would NOT turn back on! I took my laptop to Computer Warriors the next day & within 24 hours they were able to recover ALL of my files from my laptop and saved them to an external hard drive for me. I literally would have failed out of college my last semester without these guys! They are responsive, professional, helpful, and friendly. Highly recommend!
Professional and exceptional service. Not much more one can ask for.
This place is AMAZING. I have gotten my phone fixed here twice now (because Im super clumsy), and it has always been the best experience! Bryan is very professional, the service is fast, and the price is more than reasonable! Ill keep returning here because they are the best in town. Thank you, Bryan!!
Unreal. I had been quoted a minimum of $325 by another company to remove a virus from my laptop. I took my laptop to Computer Warriors on Eastwood Dr (Wilmington, NC). In 5 minutes, while I waited, they cleaned out the irritating virus, recommended some other fixes for me, and charged me $25. These guys are absolutely wonderful. Thanks.
Excellent across the board. Excellent quality, Excellent value, Excellent professionally and Excellent responsiveness.
Upgraded my MacBook Air to a new operating system, but lost all my files. Technician at Computer Warriors on Eastwood Road recovered files without charge. Will use their In-Home Service next week to resolve communication issue between computer and printer.
The best customer service experience in my life! I went in because my laptop quit working. Chris was very helpful and explained what happened to my laptop and gave me multiple options on what to do next. also, Chris happily took my laptop apart to try some tips I saw on YouTube. They definitely went the extra mile to try and fix my laptop. Unfortunately, my laptop couldn’t be fixed but they did give me advice on what type of laptop I would want to buy. I felt absolutely no pressure to buy any products from them but I did end up getting a laptop from them that they recommended. They even transferred all my data from my old laptop to my new one, even after Best Buy said it couldn’t be done! Very knowledgeable and friendly staff. If I could give more than five stars I definitely would.
They are the best in IT support hands down. Always quick to respond and does excellent work.
Big thanks to Cameron and Bryan for the awesome help! They helped me with my PC and iPhone in the same day. Ran diagnostics on my PC, got it up and running quickly. They also repaired my iPhone screen extremely fast. I would highly recommend this company for anyone who is need of help with their electronics. Ill be back in the future if I need help with anything!
I had an issue with a newly built PC and they resolved it for my without any hassle.
All I can say is these guys are the best around. They did a great job fixing my wifes iPhone. Customer service is A+. I wouldnt take my electronics to anyone else. Thank you Cameron and then rest of the crew.
Great service. Very knowledgeable staff with excellent communication. We love this place. Have been here for 5 years. Its the only place well bring our computers.
I am very pleased with Bryan at Computer Warriors. We have just began services with this company. I have already had to place a call in for assistance and he was very prompt with a resolution. He had someone call me within minutes to troubleshoot what was happening with our system. It is refreshing to work with someone with such knowledge, professionalism and patience. I would recommend this business without hesitation.
Had a wonderful visit to Computer Warriors today. My iPhone was not charging. Cameron fixed the problem at no charge. This was my second time I had to call on Computer Warriors to help me. What a great asset to have here in Wilmington.
Bryan and his team worked hard to find the right solution for my business. They have options to suit any business on any budget. Response time is phenomenal. I always feel like I am treated as their most important customer every time I call, no matter how large or small my problem is. Exceptional service.
Been using them for a few years now. Hands down, best tech support I have found. Tom Hines has been great-always goes above and beyond!
Computer Warriors IT support is the best. They go above and beyond for us every time. Very professional and friendly staff.
Needed a good laptop built for work and they delivered on their promise. Highly recommend and will be back for a desktop to be built.
These people are computer magicians. 10/10 would recommend
Best place in town! They have great warranties and excellent customer service. Bryan has fixed my phone on multiple occasions and had me in and out in no time at all. Cant recommend them enough!
Great customer service - they are always there for us when we need them. Their staff is knowledgeable, professional, a pleasure to deal with. When we dealt with quite a nightmare with viruses and computer crashes a while ago, Computer Warriors helped us to restore our data and got us back into business and helped us to get set up to operate more securely now. I am very glad that we found Computer Warriors.
When Best Buy couldnt fix my iPhone 6 (because Apple wont let them for some reason), they sent me to these guys. Even if BB couldve fixed it, the wait would have been at least two hours. These guys replaced the screen in TWENTY MINUTES. I basically didnt wait at all since they started the repair moments after I walked in and it was done by the time I finished the paperwork. They also gave me great deals on a screen protector and case. I will definitely be back!
I highly recommend Computer Warriors. To summarize, I dropped my computer off on Monday morning, opted for the rush service, and received a call back less than 5 hours later with detailed results and suggestions from their knowledgeable staff. My computer was repaired and returned within 24 hours. Thanks Bryan and Cameron for your professional manner and expert service.
Beyond pleased with the service here. Very knowledgeable staff. They had my laptop back up and running in no time. And the diagnostic fee went towards the cost of repair. I highly recommend them and I.will certainly use them again!
They are so fast and efficient, a really good place.
Highly recommend! Excellent customer service and skill/knowledge in their field. I needed a Solid State drive installed for my iMac and needed it rushed so I wouldn’t be out of work long - Keith the manager personally worked with me through the entire process to order the parts needed and make sure I had it back ASAP. Cameron and Bryan kept me updated via text as they worked on it and everything was completed as requested. Computer is working amazing and I couldn’t be happier with the team or the process!
Bryan and the guys were super helpful and helped to put my mind more at ease after being hacked. Super knowledgeable!! I recommend computer warriors, Bryan and the guys that run the show there.
The people provided great service, they analyzed the problem, gave us repair or replace estimates for our computer and met their deadlines. They were able to clone our hard drive and save all the data. They are very knowledgeable and we highly recommend them.
Thank you to Computer Warriors that informed me how to protect my computer from hackers. TOM Hines has been especially helpful. The team are great warriors!
Keith the manager, and Cameron the technician were beyond helpful! Saved the day by repairing my work laptop the same day! These guys were amazing! I’d give them 6 stars if I had the option! Thanks again!
Exceptional service and professional staff members. They really do care about doing the best they can, not in it to get your money. Would 100% come back here for any tech repair.
Brought in my laptop becuase there was an issue with my charging port. It worked for about a month before the same issues arose. Took apart and found the soldering job looked like it was done by a 5 year old. They were the 1st people to work on my laptop. I dont normally write reviews but this made me angry. Now I need to go have it re-repaired. They charged me $140.00 and did not do a great job. Hopefully they will make it right and repair it.
Repaired my Galaxy S10e screen back to perfect condition in no time at all. Highly recommended.
Bryan took great care of us on an iPhone repair for my daughter. Quick repair, quality parts, and great pricing. We’ll definitely be back if we need additional repairs and we will recommend them to everyone we know.
BEST COMPUTER/PHONE REPAIR IN WILMINGTON BY FAR!!!!!! I went in at the very end of the day to replace my shattered screen on iPhone 7 plus. I assumed I would need to come back, but they said no need and were able to work on my phone right away. Took only 20-30 minutes, I was expecting 1-2 hours. Also they were able to price match competitors! I highly recommend Computer Warriors over anywhere else in town. They are nice, have excellent customer service, honest and very knowledgeable. Another reason I liked them over the other places in town is because they work on computers, tablets and more. I found that to be a plus because they would be able to tell me if something was wrong with the software or hardware of the phone. What ever you need technology wise they will take care of you, no need to shop around. Will be back. When I need a new computer this is where I will be coming!
This place was absolutely wonderful! They were super polite and knowledgeable on the phone, and even more so in person! I felt great leaving my phone in their hands for my screen repair. They were absolutely the cheapest in town, and I called several places. I will definitely be back, and will recommend them to ALL my friends! I do my research and read reviews- this place was definitely the best choice! Thanks!
These guys make any IT transition (whether it be hardware, software, server support, you name it) seamless and painless. Im so thankful to Brian and his team for helping us upgrade our IT system and making our business much more secure.
In and out, quick service, helpful, knowledgeable staff. In specific Cameron was very helpful with issues relating to my phone. I would recommend.
Just had the best computer experience ever!!!! Tom Hines is the ultimate Computer Warrior!!!While getting my computer back online, he provided me with educational tips complete with easy to understand, step by step instructions so that I could successfully manage a few tasks.He would be PERFECT for an in-home IT service for seniors. He is professional in appearance, demeanor and attitude. He did not make me feel less than for not being proficient with computers. I told him that I was not good at computers and he stated..We are all good at something!!He is GOOD at this job!!!! Thank you for such excellent customer service.