Wonderful experience with their company and the owner is very helpful, punctual and provides great services of you are looking to remodel you home. Backsplash in kitchen was replaced, and powder room was a complete remodel from our existing one.Very happy with what was available in the showroom. Exactly what I had imagined when all done. Thank you
Concept Kitchen & Bath assisted us in designing a full kitchen remodel. Sully, the owner, came out to our house to discuss what we had in mind. He came when he said he would, took measurements (several times), and spent a significant amount of time with us going over our ideas. Sully offered helpful advice and suggestions without being overbearing. He went over many options with us and was extremely patient. Sully produced and e-mailed a floor plan and several 3-d drawings of what we had discussed in just a few days.Sully and his staff were extremely professional, knowledgeable, and accommodating. The design is excellent, cabinetry and the final product is stunning. Our dream kitchen is exactly that and we could not be more pleased with the outcome.Were also dreaming about remodeling a guest bathroom, and when the time comes, well be sure to call Concept Kitchen & Bath and Sully.
We chose Concept Kitchen and Bath for a total remodel of our ensuite. Sully and the entire team were an absolute pleasure to work with from start to finish. They are true professionals. Sully is excellent at communicating. He was always checking in and always available to answer any questions or concerns. The installation crew was friendly & courteous and did a great job cleaning up the area each night before leaving. We couldn’t be happier with our beautiful new bathroom and look forward to working with them again in the future. Give them a call…you’ll be happy you did!!
I want to share that Concept Kitchen and Bath did an outstanding job remodeling our kitchen and entire first floor. I waited 26 years to remodel & couldnt be happier. Here are a few pictures from the project. I would be happy to share more pictures with anyone who is interested. Thank you, Sully & team!
We trusted from Concept Kitchen and Bath for the remodel of our kitchen and family room. We are well pleased with the outcome and delivery of want was designed. Everything looked good. The team Sully assembled was good and detailed.We are thrilled with our new space. The cabinets arrived on time and looked great. Sully kept us informed of where things were at and provided good service. I would not hesitate to recommend Concept Kitchen and Bath to anyone I know.Sully and his team delivered with an excellent product and great customer service.
Had an overall great experience with Concept KB. I made my design choices with “some input” so our project was definitely about quality, cost and delivery of services. Waypoint cabinetry didn’t have tons of bells and whistles BUT is a solid, quality cabinet that offered the mid tone gray we wanted. For us the color and USA based construction were the important factors. Sully was easy to work with, and we hit it off from our first meeting. Any minor “bumps” along the way were addressed professionally, timely. Note - there weren’t many issues at all. Very minor touch up items. I would ABSOLUTELY recommend them.
We love our redone bathroom! The men were friendly, professional, experienced in their craft, and did everything we wanted. Sully was helpful and knowledgeable throughout the project. We were very pleased with the result!
My wife and I are both architects and we are very happy with the work that Sully and his crew did when remodeling our kitchen. They were very responsive and hardworking, and we will definitely use them for our next project.
Our experience with Concept Kitchen and Bath was great. I found the company and its personnel was awesome, being very professional answering any and all questions, and even added some ideas. During the installment period everyone was polite, professional, and respectful. The work performed was done with care and no shortcuts. I would recommend this company for all your Kitchen needs. We are very pleased with their work.
I have recently remodeled my kitchen in Wayne, PA using Concept Kitchen and Bath. I have such a wonderful experience and I would like to share my experience with them. I have done lots of research and received several proposals from different companies regarding my kitchen remodeling and Concept was very professional throughout the entire process. They were very creative while designing my functional kitchen which was very important to me.First meeting took place at my home during in home measurement where I shared my vision with them and we discussed several options regarding specifics of island, panty and decorative hood etc. They were very responsive to my request at first appointment and the second meeting took place at their showroom to go over several design options and discuss all the material selections. Understanding my vision and seeing the rest of my house definitely helped them to visualize end of the project well. We have narrowed option down to two and we reviewed all the selections at my place to see how everything would look under my lighting. We finalized the selections, signed the contract and moved forward with the project.The office clearly communicated the progress on material delivery very clearly prior starting the project as we needed time to be ready for the project. The project started on time and Sully and his team were on top of every aspect of all the project management from beginning to an end. They have communicated the progress timely fashion and handled everything perfectly including answering all my questions very professionally. It feels very good to know that someone is handling everything perfectly for us and we didn’t have to worry about anything.Project finished earlier than expected, thanks to Sully and his team and I am very happy with the outcome. All the staff was very courteous and worked very clean the entire time literally taken care of my place like their own.I would highly recommend working with Concept Kitchen and Bath for your home remodeling needs and I will be working with them on my bathroom remodeling.
We used Concept Kitchen & Bath for a complete renovation of our master bathroom. Sully and his team were able to complete the job from start-to-finish in two weeks. We were very thrilled with the results and the quality of work is amazing, but what really set Concept apart to us was the amount of detail that Sully & Melissa focus on for each project.We werent exactly set on what we wanted when we started talking to Concept, but Sully and Melissa worked with us and were more than willing to provide information, guidance, and advice. Through multiple afternoon-long meetings going over the details, they made us feel comfortable and confident that they were the right choice for the job.We spoke with multiple contractors during our search and Concept was easily the best value when you consider how strong their project management skills are, along with the quality of their work. We would highly recommend Concept to anyone looking to do a bathroom or kitchen renovation.
I have recently replaced all my kitchen countertop and installed backsplash using Concept Kitchen and Bath. I really recommend them to everyone. My house is fairly new but for some reason my countertop cracked so I had to replace. I visited several places to figure out what the underlying problem was and the guys at the Concept were the only ones figured out the problem and come up with a solution.They removed my old countertop, fixed the cabinet that wasnt installed properly by the builder and installed the brand new countertop. Perfect job!!! Then, it was time for the backsplash installation...that was the time I really loved their customer service. It took me very long time to figure out what I wanted and Sully worked with me patiently and helped to find what I wanted and did fantastic job installing it. Now I have beautiful countertop and backsplash and recommend them to everyone! Below are couple of pictures from my project.
Gentleman would not even give quote because he figured it was over my budget. Bad customer service
Incredible service! I’ve used every kitchen place around and concepts is by far the best for any kitchen or bathroom cabinets, countertops, tile and flooring!
We made the right choice!We did our due diligence before selecting a remodeler. We visited several other well known businesses. We did not feel they had our best interest at heart. From the moment we walked into Concept Kitchen and Baths showroom and met Sully, it was evident customer service is their # 1 priority!Sully spent several hours with us that first day. He listened to what we were looking for in our kitchen remodel and new flooring. He also communicated his philosophy of customer service. He explained why he works with the cabinet manufacturer who also has a very high customer satisfaction rating. His passion for the business was obvious. We scheduled another meeting at our house. Sully was very punctual. He offered suggestions and design ideas to be sure we did not have a we should have done that moment. He wanted to be sure we were aware of all the options available. He took measurements and we ended that session with a general idea of what the project would entail.Our third meeting was back at the showroom where Sully gave us a virtual tour of what the remodel would look like. Again he spent a lot of time with us, answering our questions and sharing his knowledge. I was impressed by the attention to detail and how much time Sully spent on our potential new kitchen without even having a commitment from us. He offered all this service before we even discussed a contract.This was our first kitchen remodel project and Sully made us feel very comfortable so we decided to engage his services. He gave us samples of the cabinets and flooring to take home so we could see how the different options would look in our home. After seeing the types of flooring offered in the big box stores, it was evident the manufacturer Sully uses offers good quality flooring. Sullys team even custom built a kitchen table for the granite we ordered. It is beautiful!Sully proved true to his word. Customer satisfaction remained the #1 priority. Sully was very professional, reliable and frequently visited the job site to check in with his team. It was evident he expects high standards from his team. Throughout the entire project, Sully kept us informed of every phase of the project, he made sure we were happy with any decisions that needed to be made. When an issue arose with one of the cabinets, Sully reached out to the manufacturer who resolved it quickly. Every remodel job will have a glitch, Sully and his team kept us informed, came up with a resolution and resolved the situation. It was very comforting having such a good team to work with.Sullys crew were a hard working bunch! They were very skilled at what they did. Everyone was professional, knowledgeable, reliable and courteous. The electrician made suggestions of lighting placement and explained why. The cabinet hanger did an excellent job hanging cabinets on very crooked walls! The tile work was beautifully done. The team did an excellent job laying the floor, they put barriers up to keep the dust out of the rest of the house and cleaned up every day before leaving the job site.We are very pleased with the quality of workmanship from Sullys team. We feel the quality of the cabinets is comparable to the price paid. We would highly recommend Concept Kitchen and Bath.
Sully provided the design and sourced cabinets, tile and countertops for a galley kitchen remodel. Hes a pleasure to work with and was very responsive when we needed him. Hes very concerned with the quality of his service and products.
We recently completed our kitchen renovation with majority of the work done by Concept kitchen and bath. Sully and Melissa are great to work with. They are patient, knowledgeable, respectful, friendly, honest and easy to work with. But most importantly they deliver what they promise. We love the end result of our kitchen thanks to them. Please consider this company if you are looking to renovate you kitchen/bathroom. We highly recommend them and look forward to working with them again on our bathroom remodel soon.
I have used Concept Kitchen and Bath to remodel my kitchen in Marple Township, PA. Our project was quite involved as we wanted to have open concept kitchen. We combined our kitchen and dining room into one big room by removing the walls! Melissa was our designer, both my wife and I are extremely happy with her. She is very knowledgeable, professional and down to earth. She was very patience with us as this was our first remodeling experience and both Melissa and Sully helped a lot everything from beginning to an end and we felt very comfortable. From selecting cabinet line, door style and color to choosing appropriate upgrades to give us more functional kitchen and working tirelessly on designing our island and rest of our kitchen. Once the design was done, execution the project was very timely and completed even before our expectation. I highly recommend them and you will be pleasantly happy with your experience with Concept.
From start to finish, Sully, the owner,and Melissa, the designer, provided a professional and caring experience in remodeling our kitchen. As part of the process, they met with us to discuss design options to consider and guided us with all of our decisions throughout the process. They did not try to sway us toward a certain product, but rather listened to our questions and provided creative ideas to address our needs. Sully was at the site everyday and contacted us each day with a progress report. A fabulous and personal experience with a project that was completed quickly and beautifully! Could not be happier with the results.
I cant say enough about how pleased we are with the counter top and cabinet purchased through Concepts. Our encounter with Sully was very professional and detailed oriented that I felt we were getting the right custom products we were looking for. Would highly recommend and would definietely use again in the future!
We had the BEST experience working with Sully and his team. I highly recommend. We met with, and interviewed several contractors for our kitchen remodel, we went with concept kitchen and bath. When you meet sully, you immediately feel his passion for what he does and I knew he would work hard for us. He worked around the clock. His crew was extremely professional, clean and kind. The quality of their work is what it is all about. We changed plans a few times and sully never became frustrated or annoyed. Additionally, Melissa (the designer) is awesome. She has a natural eye and helped us come up with the best use of our space. Can’t wait to work with them on our master bathroom.
We had our kids bathroom redone in June. Sully and Melissa were wonderful to work with, they were knowledgeable, organized and detail oriented every step of the way. They would check in multiple times during the day to check on their crew. Their crew was respectful, cleaned up very well every evening, and completed the project in time. The finished product is absolutely beautiful!! We highly recommend Concept Kitchen and Bath.
Concept Kitchen and Bath has given me a dream kitchen! Melissa is so friendly and down to earth and has great ideas! She designed a functional yet modern kitchen that is absolutely beautiful! She really is a pro at interior design! Sully was on top of everything overseeing the whole project start to finish! He checked up on the contractors to make sure they did their job and cleaned up after themselves and even when they didn’t on occasion, Melissa was right behind them cleaning up! Sully and Melissa were easy to get a hold of day or night for questions or concerns and came back after the project was complete to make sure everything was working properly and finishing touches were added! Concept Kitchen and Bath goes the extra mile to make sure their customers are happy! I will definitely be hiring them again to do the master bathroom when the time comes!
I cannot say enough good things about Jeff he did amazing work in our kitchen. You can tell he cares about the quality of work he puts out. The owner and designer were very nice people, I think they could benefit from better communication between the two of them.
Our kitchen renovation resulted in the final look and design that we had desired. Thanks to Sully, any issues that came up were quickly addressed and remedied. That, in and of itself, is a great reason to do business with Concept Kitchen and Bath. As a consumer, you want to work with, and put your trust in, an honest and reliable businessman, who keeps his word and who ensures that you are happy with the finished product. That’s what you will get from Concept Kitchen and Bath when you work with Sully and his team. Highly recommended!!!
I have recently completed kitchen remodeling through Concept Kitchen and Bath. I have completed several projects in my house in the past and while working with Sully and Melissa, I now clearly can tell the difference.The design they put together was great and all the color combinations came together at the end and it looked beautiful. In my past experience, contractors would show up whenever they feel like and work whenever they feel like...there was absolutely no one to check the quality of their work but with Concept Kitchen and Bath it was different. They are on top of the project all the time, they give you very good project timeline and most importantly together with good quality of work, they work very clean. End of everyday, they leave my house clean as if no construction work is going on.I highly recommend Concept Kitchen and Bath...quality work, great customer service and communication and the creative designs!
I got my kitchen and bathroom cabinets from Concept Kitchen and Bath for the remodel of my home. I am thrilled with my experience. The cabinets arrived on time and looked great. Sully kept me informed of where things were at and provided excellent service. I would not hesitate to recommend Concept Kitchen and Bath to anyone on their next project. Sully and his team delivered with an excellent product and great customer service.
We choose Concept Kitchen and Bath based on their innovative design for our kitchen remodel. We got quotes from other local firms (large and small), but Concept was the only one that thought outside the box and really gave us the kitchen that we wanted, not just a replacement of the original footprint.The on-site team was very capable, thorough and quite nice too. We are extremely happy with the finished kitchen and its the envy of the neighborhood. It took a little while to get started, but once the project was launched - we were kept informed the whole way, and they were very attentive to any changes that we wanted to make and any ideas that we had during construction to upgrade some of the details as we went along.I highly recommend Concept Kitchen and Bath. Sully was great to work with and wed use them again in a heartbeat.
I am working for real estate development company in Philadelphia. I have a fortune to work with Sully at concept kitchen for number of new construction project. One of the most important compliment that we are always getting from our buyer is about wonderful kitchen that is made by Concept.They are so professional in terms of addressing what their customer need.So, as real estate professional, I strongly recommend you to work with Sully. He will never let you down at any project.
Concept Kitchen and Bath recently remodeled the bathroom in our 110 year old house. Never an easy task! They removed a footed tub and built a beautiful, functional walk-in shower and installed a tile floor. The quality of workmanship and products used was excellent. Sully was very attentive to our questions and concerns and very helpful throughout the project.
This job started with the previous management and wasnt going well at all. Then Sully took over our project and everything started to turn around. The 2 bathrooms he did for us look great and we were happy with the results. We would recommend Concept Kitchen and Bath if you want good work at a fair price.
I recently remodeled my kitchen with the help of Sully at Concept Kitchen and Bath. Sully was very easy to deal with while designing my kitchen layout, choosing cabinet line, countertop, backsplash, faucet and cabinet hardware.Even though I changed my mind several times, there were no issues and everything turned out fantastic! I highly recommend Sully to anyone considering a major project like kitchen remodeling as things were very smooth and everything completed on time. I didnt have to worry about what could go wrong as everything was handled perfectly. Very customer friendly and professional company!
Concept Kitchen and Bath did my powder room and I am very happy about it! Sully and his team delivered the project perfectly. Also Sully was on top the project and communicate with me everything in a timely fashion that I didnt have to worry about the status of the project. I loved the professionalism, communication and good craftsmanship and I highly recommend Concept Kitchen and Bath to anyone needing home remodeling in Delaware.
Renovating a kitchen is a massive effort full of difficult decisions and inconveniences. If you dont agree, you probably havent renovated one. So the comments that follow were easy for me to write - because Sully is simply outstanding!! Having him as a committed partner in the process from beginning to end made all the difference:Sully was professional in every interaction every step of the wayHe was so involved, I gave him a key to my home so he could keep track of the project and to help in talking through decisions that needed to be made along the wayWhen it came to my needing to purchase items, he could get them for me since has that ability to purchase just about anything needed, yet was objective enough to take the time to identify other sources - even if it meant he did not benefit from it financially. One example is the farm sink in my new kitchen. When I decided to purchase one, he took the time to also locate name brands hed recommend off Amazon.com resulting in affordable choicesSully knows his products very well resulting in more creativity. Using his software, he virtually creates YOUR new kitchen right before your eyes allowing you to make enhancements. This is far, far better than trying to visualize it in your mind and potentially not liking it once it is installedThe cabinets I chose were from Waypoint. Not only is the product excellent, but through Sullys relationship with them, the customer service commitment from Waypoint was excellent. If something was not right with the kitchen cabinets, it was handled quickly with few questionsHis showroom is also very helpful in getting ideas and visualizing what the finished product will look likeThe price of the cabinets was excellent considering the qualitySomething thats hard to find in a project like this is a partner who reacts well in every scenario. These projects really test your emotions and can be very hard on the many relationships that are required to accomplish the goal. Sullys demeanor is mature, understanding, and professional no matter what. When relationships are strained (which is common), he is helpful and getting the train back on the tracksHaving renovated several kitchens and bathrooms over the years, I know how valuable it is to have a partner in the process like Sully. Without his and Melissas partnership every step of the way, my kitchen would not have turned out so incredibly well. If you are thinking about doing a kitchen or bathroom renovation, youd be foolish to not engage him in a discussion and allow him the opportunity to let you know how he might be able to help.Rob Sorantino
Fantastic experience with Sully and his crew at CKB. They made a beautiful tile backsplash for my renovated kitchen. Quality workmanship completed quickly. The work crew were professional and courteous. All work completed in one day, and scheduled only one week out. Would definitely use them again and highly recommend!
We have a small kitchen in our town home that’s been super outdated. Let me tell you, Concept Kitchen and Bath turned that around. We now have a beautiful and functional kitchen. From the first meeting they (Sully and Melissa) made my husband and I feel comfortable. We had done some research before getting estimates but pretty much had no idea what we were doing. During planning and design they introduced things we didn’t know about and certainly not in a way that made you feel they were just looking to take your money. They were patient when we couldn’t make decisions.There was a point when we discovered our ceramic cooktop on a new/never used range had scratches. Home Depot and GE Refused to switch out the range when I called. Sully told us not to worry. He called, worked his magic and got them to replace our scratched range. If that’s doesn’t show how dedicated they are to customer satisfaction, then I don’t know what does. They addressed every concern we brought up. I can confidently say that we will use them for other projects in the future. It gives me a peace of mind to know I found a team that I can trust.Let me say the only thing I’m disgruntled about is the fact that we have neighbors trying to look into our window to see this new kitchen and nosy family members wanting to know how much we paid. Thanks a lot Sully and Melissa!
I can not say enough about Sully and Melissa of Concept Kitchen and Bath. I shopped around a few places. Came across an honest person, they looked at Sullys proposal and advised me to take it. I received not just quality and pricing. Sully delivered everything he said he would and more. He and Melissa went out of their way more than once for me, I appreciate it. I would recommend this company to people I care about. I look forward to working with them again. I believe this is a honest, fair, quality driven company. I wish them all the business they can handle.
I am the manager of one of the commercial furniture warehouse in Newark. We were in the market to find a company to update one of our bathrooms and add an employee kitchenette and called several companies to bid the project. Concept Kitchen and Bath quickly scheduled consultation meeting with us and prepared our proposal fairly quickly. Their price was competitive but more importantly, the reason we went with them was because of their professionalism and following through everything well. Overall, our project wasnt that big but they gave us enough attention and treated us in a way that we felt like we have the largest project. Everything started and finished on time and our kitchenette and bath turned out great! I definitely recommend Concept Kitchen and Bath whether you have a small project like ours or major home or commercial renovation.
From the minute I walked into the showroom door I was impressed. Sully ( the owner ) and his assistant Melissa greeted me apon arrival with warm greetings and smiles, no pressure like some businesses The show room is quite lovely and the selection is large enough that I changed my mind several times.I love my home but it had an older builder package kitchen, although functional it was old, dark and to be perfectly honest ugly. Although there was nothing we could do about the size, they worked their magic and with light bright cabinets ( that I’m in love with ) and a beautiful Quartz counter and the addition of a 30” floor to ceiling pantry and breakfast bar the kitchen feels so much larger. The extra storage and functionality of the kitchen have made it a pleasure to work in.The quality and workmanship ship really show, so if your looking for a new kitchen or bath don’t hesitate to visit them, you will be glad you did.
I have used Concept for my kitchen remodeling project! They were very professional and did fantastic design also their customer service was suberp!I highly receommend Sully and Concept Kitchen and Bath for your home remodeling needs!
Thank you Sully for doing the job that should have been done by the previous owners. All at your expense. You called me I didnt seek you.Thats what really surprised me and my husband.You came and finished the work when you said you would. I wish you the best with your business and would highly recommend your company. Thank you again Sully. The Mossop Family
Concept Kitchen & Bath designed and installed all new kitchen cabinets (Fabuwood) and quartz countertops, including an island. The price was reasonable, they completed the job two days ahead of schedule, and we are very happy with the results. Most noteworthy was the customer focus and support provided by owner Sully and the designer Melissa. Throughout the design stage and job execution it was a pleasure working with them. They were fully involved at the job site and were immediately responsive when questions and issues surfaced. When cabinets were delivered they inventoried and checked for quality. They identified blemishes with some of the cabinets and had replacements parts delivered without delaying the job. They also got directly involved with some of the work to maintain schedule and ensure items were done to our satisfaction. We highly recommend them to others and wouldnt hesitate to hire them again for similar work.
Sully and his team are a pleasure to work with.
We were clients of this business that a new owner, Sully, bought (used to be Ocean Kitchen and Bath). We had paid $40,000 for a kitchen and 2 bath renos. Had a contract. The old business had finished our small kitchen reno before they sold But when the busibess was bought, the new owner allegedly was not aware of the MANY open contracts he bought with it, and decided to not honor them, nor refund any money deposits given!! Sorry! Thats not ok! Many angry clients were caught up in an unfair situation. That is why they had to change the name of this place. So many complaints!! We had every right to litigate, but, in the end, chose not to become involved in the stress of it. It tells you everything you need to know about the person running this new operation. A mess!! I saw no talent in his new contstruction staff, as well. I say, Run! We had to turn to another business to finally pick up the pieces and finish our jobs, thus paying twice for everything, but Bella Kitchen Design came to our rescue and did a very professional job!! Karma will take care of the situation, Sully. This is America....