I love this place even thats my umbias opinion. Staff is very friendly and informative. Price is great for the quality you get. Compared to the high end shops you cant tell the difference if placed side by side

The service was excellent. The vehicle was ready before pickup date. We are very pleased ! Thank you so much.

Elaine allways very helpfull.she s mano a mano with her clients

Fantastic!! Elaine has taken her time in helping us redesign our rv chairs and bench!! Loving the process!!

I brought my car there for a vinyl convertible top replacement. There team was very disorganized during the entire process and there lack of communication left much to be desired. I had to literally drive to there shop to get answers about progress and completion times. I would call and leave messages but rarely received a call back. Finally after months of wasted time and poor communication I received a call that my car was ready to go. Upon pickup I noticed that there was damage to the new parts installed due to improper installation. When I alerted the staff of these problems I was assured everything was done correctly. After a week or so of back and forth with the owner she decided she would discount the work and apologized for all the miss communication and errors in there work. So at the end of the day, my car still needed many adjustments and parts to complete the job correctly but aleast I was able to recoupe most of the funds to have this service done at a different shop. I would recommend using caution when trusting this shop with your projects. This is just my experience. Good luck and take care!

Recently had my headliner done what an amazing job they did

We recently had the carpeting replaced in our companys van. The job was outstanding! The workmanship and attention to details exceeded expectations. Thank you very much!

Outstanding quality and workmanship

1st Class Work and Service.🤗

Very pleasant to work with in helping me come up with the best option for my project .

They fixed my pop-up camper awning fast and didnt charge me an arm and a leg! Will return if I need anything else sewn or fixed!

I have had my car repaired at Upholstery 1 and my experience was wonderful! I was given several options for repairs and I was very happy with the quality of the work. I was offered a ride home on the day of my appointment and was offered a ride back to the shop when they were done. I also had a chair recovered months later and was thrilled with the work on that as well. Top notch customer service!

Ive been working with Elaine at Upholstery 1 Trim Shop for over 10 years now! She has always done fantastic work for me at a fair price! She has done thousands and thousands in boat cushions for me! She has recovered my dining room chairs, my master bedroom chairs, headboard, and bedskirt for my home. She is the best professional in Wilmington for upholstery and boat cushions! Thanks Elaine!

In the past I had a tear in my car seat repaired by Eve. She convinced me to let her fix the tear without replacing the entire seat cover. It cost me $25. So here we are 17 years later and I wanted to install leather seats in my Subaru Outback. I was thrilled to bring them business again. They knew what they were doing and did a great job. What more can I say. Excellent job! Thank you so much

I am hard to please and dont leave reviews very often, but I feel they earned this review 10 times over! They went above and beyond to make sure I got exactly what I wanted and put up with me dragging my feet without ever pressuring me. The owner and Eve were super prompt and professional at all times! I would recommend them to anyone! Top notch service all day long!

Brought van in for a headliner, price about what I expected and work done was satisfactory. however I was told probably one day service, brought car in 9am Tuesday, that evening was told in would take until tomorrow. Next day they had power outage and couldnt finish until next day Thursday. Barely an apology.

I have been a customer of Upholstery One for years. I would not go anywhere else. A couple of years ago, I went in for new leather seats and carpet replacement. Upon removing the carpet, severely rusted floor pans were found. They helped me find a local shop to do the repair which wound up including a paint job. Months had passed but they were still able to put my car back together. When the paint shop was unable to source a piece of exterior trim, Elaine, the owner of Upholstery One, stepped in and found the rubber trim pieces. Just recently, I went back to have my convertible top replaced. This will be the third top on my baby and it is BETTER than the factory original. They have also re-upholstered several chairs for me and I could not be more pleased. Upholstery One rules, I would not go anywhere else and you should not either!

When youre the only one that does this type work in the city...I guess people think they can treat people any kind of way...Elaine hands down RUDE, unprofessional, and communication skills are POOR. After contacting her several times by phone and email (ONE YEAR LATER) the work was never done and she would not even speak with me face to face to explain why! I would not recommend anyone to this establishment!

Upholstery 1 has done great work for me twice in the past. I just made an appointment for my 3rd project and Im certain they will do a great job.

Our jackets look Awesome! Thank you for getting them done on time! We will bring our business back!

Six months ago I had my top replaced on my Toyota Solara also on my front driver seat reupholsteredEileen called me and explained to me that she had to leave town unexpectedly due to an illness and her family if I would come in and let her review the work and see how she could make it rightAnd boy did she ever make it right she rebuilt the whole front seat from top to bottom at no cost to me . Going way beyond what I asked for in the first place . She refitted the top make it look better than new !!She told me this is how the job should always leave her shopShe did a great job and Im glad I went back

Had them redo fabric and fill on my 12 year old tundra drivers seat. They also fixed an annoying squeak from the same seat. Awesome. Highly recommended.

We had our RV furniture recovered here. Our expierence could not have been better. The quality of the work was excellent and it was done before it was promised. Thank you to everyone at Upholstery 1!!

These guys are terrific! Workmanship is top notch and is done on time without any problems. My first recommendation goes here.

We love these guys and wouldnt go anywhere else! They are always really responsive to even our most outrageous requests and always have the work ready early or when promised. Wouldnt use anybody else.

Just had the seat on my ultra classic re worked with a gel pad insert . very happy with the results . a very special thank you to all involved with the seat . great job !

Have done business with them for years never disappointed

A year ago they replaced my convertible top motor. They did that fine, but reversed the top switch which caused the side windows to go up as the top goes up, causing the left rear window to eventually crack. (Windows are supposed to be down as top goes up so the top doesnt hit the windows). I talked to the techs, the owner, and they each insisted everything worked fine. They tech even became argumentative. I even showed them the manual that shows how the top is supposed to function and it was now doing the exact opposite the manual shows. Essentially the owner told me there was nothing they could do. I would never return as they dont stand behind their work.

Friendly place to have your upholstery needs taken care of. Did I mention that I am very happy with the quality of the work they have done for me?

My wife showed up to have a headliner replaced. This was a rescheduled appointment as one of the techs had called in sick the week before. When my wife showed up (early by about 5 minutes), the employee that let her in shouted at her to close the door and was extremely rude to her. The employee curtly asked what she wanted and when my wife explained we had an appointment, the employee said We did just have a hurricane in a very deprecatory tone and told her that shed have to leave and reschedule. They may no attempt to call us, despite the fact that the phones never stopped working during the storm. We dont mind rescheduling, but wont tolerate being shouted at and having people be rude for no reason. Ive tried to call all day to talk with the owner, but no one will answer the phone. We will have the work done elsewhere.

Very profecional work.send my customers to U-1 and they very satisfied with the work. 👍

Very businesslike

Very accommodating