Staff is top notch, prompt, and ultra-professional. You will always get a live staff member when u call...and they always follow thru on your questions. I never thought they could beat the rates of my previous insurance company, but they did! Plus I was surprised that they have so many other services besides insurance too. AC runs a good ship full of great employees. Give them a call they’ll probably save you some money too.

Our family moved to the AC Cruz agency after our first St Farm agent retired. Over the years, he’s not only made adjustments to our insurance needs, but made claims easy. He and his staff are very knowledgeable about the products and services they offer. I’m happy with anyone who answers the phone when I call, knowing I’ll be treated like a VIP.

I recently had to file a claim with this agency. They were very helpful, I did not have to wait very long to get the payment for my claim. They have always been very pleasant to speak with. We have been with them for many years and have never had any problems.

A.C. and his staff are wonderful. I would recommend him to anyone . I’ve Been a customer for quite a few years and they’ve always been top notch with customers. Highly recommended

I love the staff of AC Cruz, they are wonderful people who work hard to make sure you are covered with the amount of insurance you need. They are knowledgeable of all aspects of the insurance industry and will find the policy that you want and need. Friendly people work here, employees who are taken care of are happier and friendlier. Great job AC, and staff. Keep up the good work.

Extraordinarily high quality, knowledgeable, and convenient service. AC and his team make the coverage and claims processes very manageable. Would definitely recommend.

The AC Cruz office is very professional, helpful. quick to respond and a pleasure to deal with. I highly recommend them!

They are always on point .. and Always a Wonderful experience to deal with.Great Service.Thank you

My agent was very friendly, quick to respond and helpful! She showed us the savings with State Farm for the same coverage and we switched!

“Not IN________ but IM_______”. Not inept not inefficient not indifferent not incompetent like 99% of businesses I encounter but IMpressive and made me feel IMportant and were IMmediately responsive.

I would highly recommend this office to anyone looking for a new insurance company or even looking to get a quote to see of they could save you some money insurance the office staff who work there are very friendly and are always willing to help with any problems or concerns you have.

Great rates. Outstanding customer service. When I call with a question, I never speak to a computer and they always answer my questions. Wonderful location with an amazing staff. Always makes sure I have what I need in coverage. I’ve been with other agencies and none of them compare to AC Cruz and State Farm.

Recently switched from Erie Insurance. Not only was A.C. able to offer me more comprehensive coverage terms but his staff was able to save me money by applying multiple discounts. I now have much better coverage for less than what I was paying at Erie Co. Thank you!

This State Farm location has done well at getting everything done for me in a timely manner. They have been very helpful when dealing with the PENNDOT to ensure all my insurance concerns and needs were met. Awesome job!!

I have worked with AC for over a year and he is one of the kindest, most sincere person that I have had the pleasure of working with. He truly cares about his team, customers and community. I would highly recommend him to anyone!

Awesome people. Especially Fletch. He remembers me and ask how I’m doing in school etc. He’s always a great help in getting me the best deals I possibly can on my insurance. Give Fletch a raise!

I’ve been with them for about 6 months after switching from a company that wanted to charge me twice as much! They really care about you and want to help as much as possible. Super nice people.

Only positive experiences! Getting coverage was effortless, and the whole experience was transparent. They really care about their customers here.

Renee and staff awesome a no worry experience & great customer interaction.

They have went above and beyond to help me and give me good fair rates . Thanks Chris

I recently moved to the Williamsport area and had to move my State Farm representative closer to where I moved to and I was exploring health insurance options. This lead me to AC Cruz where I met AC and Fletch. Im serious when I say that Fletch is the best. I even saved the office number under Fletch from State Farm).Right from the start he was very friendly, knew how to converse and break the ice, and he is very knowledgable with what State Farm has to offer. He offered me discounted rates based on several different criteria and even well informed me about life insurance and got me enrolled right into a plan. He is very responsive to all questions, comments, and concerns but also takes the time to know his clients and keep up with their lives and how they are doing. State Farm (AC Cruz) is extremely lucky to have such a great employee. I could keep going, but overall, I definately reccomend AC Cruz to anyone looking for insurance. (Oh, and just ask for Fletch from State Farm). 👍🏼

Excellent insurance agency. Staff keeps you and your affordable coverage in best interest and does whatever it takes to fulfill your insurance needs!

Great service and extremely knowledgeable staff. Thanks Fletch for taking care of my family.

I have know AC for a few years now. He is a committed State Farm agent providing excellent service for his clients. His new office shows his investment in the business and his community. I highly recommend AC and his staff for all of your insurance and financial needs.

We had gotten a quote from them earlier in the year. When we called back to secure insurance they could not find the quote for some reason. We ended up having to start a new quote with a guy we had not spoken to before and the quote was way more than the first quote. So we had to go somewhere else. We really wanted to go with StateFarm but couldnt because it was too high, for some reason. Anyhow, we are disappointed but what can you do? I gave it three star only because of the disappointment and not because of anything else.

I have been dealing with the Cruz Agency since they opened and have had all our needs met whether it is Auto, Home or Banking.Response time is outstanding as well as their service.

Great customer service from people who care!

Tarran is the best!