user
South Seneca Car Care
3118 S Seneca St, Wichita, KS 67217, United States
Appearance
South Seneca Car Care

Comments
De
Review №1

I called Colleen on a recommendation from my brother Brandon Whipple. I was only in town for a week and needed to get my sons brakes looked at and his air conditioner wasnt working. We brought the car in on a Thursday and left it while the whole family went out of town. Colleen and crew had the car done in one day! She went the extra mile to double check the ac the day we picked it up to make sure it was still working and left instructions should it stop working again. When picking it up that Monday, my mom and I had a great conversation with her! She was so sweet and easy to talk to. Price was decent, service was quick and exactly what we asked to be done. During the brake check, she found two rotors needing replacement as well. I will continue to use her for my sons car care all the way from NH :). Thanks Colleen! See you again!

An
Review №2

Quick service. Much better experience than I anticipated having seen it while driving by as much as I have. Thanks

Fr
Review №3

We have always been very satisfied with the quality of service at this site.

Da
Review №4

Drained oil told me timming chain was going out. Trade care in. I filled it with oil and its been fine. They charged me $154. To tell me that!!!

ry
Review №5

The repair work was done efficiently correctly the first time. It was also done in a very efficient time. The repair work that was needed to be done on the car was price very fair. The customer service without standing in the technicians is very informing. Wouldnt recommending the other place but this one

Lo
Review №6

They work hard to get the work done and done right. Took extra time because of being short handed but very pleased with the way they treat their customers and the job.

Co
Review №7

I’ve always had a terrific experience with South Seneca Car Care. They were able to get my vehicle in and out within a day, even when they originally told me they weren’t sure if they’d be able to. Top quality service and communication.

Am
Review №8

Absolutely amazing service 10 stars, will be my new go to auto service center!

Do
Review №9

Very nice people! The lady running Car Care is a very good person and understanding!!

Re
Review №10

Cracked manifold. Coleen was VERY helpful in working with my schedule of this needed repair.

Br
Review №11

The owner acts like she likes to kick a person she see down every chance she gets but the mechanic (her son) hes a good guy, skilled mechanic with a good heart heart.Update: They played me for a fool. The only thing that was done was a 30a fuse put in place where a 15a fuse is required. Any mechanic with common since enough to turn a wrench should know thats not a fix.

Le
Review №12

Coleen and her Techs run the best shop in Wichita. Not only did I get my problem fixed but the cost was much below what I was expecting. Honesty, Integrity Knowledge. The only down side is not finding this shop sooner.

Do
Review №13

We only take our truck to Collen and the guys, they fix the problem and reasonably! We had a different business tell us they couldnt find the water leak and they found it and changed the water pump. They told us there was water in the front and rear deferential and it was going to cost us hundreds of dollars and there was nothing wrong with them!! There are just a couple of reasons why we go to South Seneca car care! Honest family people that do good work!!

Vi
Review №14

Coleen is awesome. Works with you. Listens to you. Is honest with you. I was quoted $5000 repair at another shop on my Acura. $800 later car was fixed correctly at Seneca Car Care. I even trust them with my antique car as well.

Ga
Review №15

These people that work here are truly a great bunch of workers. They have tried at every step of the way to explain and show to me whats going on. They have done the best they could to help me save time and money. Thank you crew!

Ja
Review №16

I dint no they never called me back pretty suckey

Ky
Review №17

Good People... They Know Their Stuff

Du
Review №18

Great shop its very honest and knowledgeable and helping me get my car back on the road.

Ry
Review №19

It was all pleasant enough. Except for the fact that it hasn’t even been a month and for some reason my oil is loooooooow. Like barely on the dipstick type low. I would think if there was a leak or something someone would have noticed that when changing it but I could be wrong 🤷🏾‍♂️

di
Review №20

Quoted 325 at another place paid 90 here.Fair and honest will recommend

Sh
Review №21

Where I work, we take all of our vehicles to this place they are excellent and do excellent work for excellent prices.

De
Review №22

This is a very quaint spot. However very pricey and I wasnt really aware of what they were going to charge me until it was said and done and time to pay. So blind sided I paid about 2 1/2 times what I would have paid somewhere anywhere else.

Ry
Review №23

This is the best auto repair shop in Wichita! The owner saved me thousands of dollars! I had another shop quote me $3000 in unneeded repairs and Colleen fixed it for under $400. I trust her and her techs! I will never go anywhere else!

La
Review №24

Great place to go get your car serviced on short notice this place is the cheapest on this side of town they always do a good job on my 2005 Pontiac Bonneville

Er
Review №25

I own a used car dealership and service center in Chicago so I know alot about this industry and the way it operates (which is not always the best). I had a customer car break down in Wichita and thus ran into South Seneca car care. The owner, Coleen, was competent, friendly and very reasonable with price. She even suggested a lower cost way to fix the car than putting a new part on (which means if you have an older car that you want to really drive into the ground, she can help you do so in a manner that doesnt cost you an arm and a leg). Based on my interaction I would highly recommend her shop for your automotive needs!

Co
Review №26

Fast and friendly service

An
Review №27

The door lock on my car stop working. I was told that I needed a new door lock actuator. They put an aftermarket door lock actuator on my car but billed me for an OEM part. WILL NEVER COME HERE AGAIN!

Jo
Review №28

One of the most honest places in town! There service is next level. They will go above and beyond what they need to do to help you. Colleen is a sweetheart but also tell you how it is. She will give you the right price and it’s probably the lowest you’ll find. They don’t try to rob or cheat you like most places in town (we won’t name them lol). Their mechanics are top notch and know what they are talking about. Brought in my ford, they looked it over with no problem and told me what it was. I took it to another garage beforehand and they lied about what part was broken and south Sencea made it right and saved me thousands of dollars! I would highly recommend this garage to anyone that wants their car done right. Thank you for the friendly/timely service. I will be bringing my cars back here for sure!!!

Jo
Review №29

I love south Seneca car care! Some places are hit and miss not these guys the whole staff is friendly their reasonably priced all of the mechanics truly skilled and the owner is a wonderful person

Xa
Review №30

Great service at a great price.

Ni
Review №31

I have been taking my cars to them for several years now and they are simply the best. They are incredibly honest and never talk down to me which is important to me being a woman that has experienced that in other auto shops. There estimates are always right on and their customer service is spot on. They never pressure me into repairs that are not needed and always make sure I understand everything. I would never go anywhere else. Coleen is the best!

Ka
Review №32

Great service and very friendly. Very knowledgable on vehicles and helped tremendously with my car

Li
Review №33

Loved it they were very courteous and honest 5 stars all the way

Be
Review №34

Only reason I give 4 not 5 stars is they just couldnt figure out what was wrong with my truck. Great prices and communication is superior. Will be coming back with my not problem car.

Jo
Review №35

Quick, Friendly, and Honest: They work with me to set an appointment for a time that works with my schedule and theyre ready to work on my car when I bring it in. Theyre friendly and take the time to understand whats wrong with my car. I have an older vehicle and they give me an honest opinion about what repairs are necessary, which ones can wait, and which ones might not need to be done at all. I wouldnt take my car anywhere else.

Ji
Review №36

Friendly place great racing

ev
Review №37

Great people, even better service!!

Ke
Review №38

You know the saying if you dont have anything good to say, dont say anything .

Mi
Review №39

Always friendly fast efficient and affordable

Li
Review №40

Best decision I could make. Friendly, knowledable, and fast service. First time I have ever felt not taken advantage of. Highly recommend for any and all car repairs. They go out of their way to get the job done right and not overcharge. Huge thanks to South Seneca Car Care for the wonderful job they did on getting my car working like new.

Ly
Review №41

Always honest and do a good job explaining whats wrong!

Ke
Review №42

Omg! Im over 50 years old and most if not all shops Ive experienced lack in customer care service. Colleen and her team are simply extraordinary! I am most certainly not exaggerating. Honest and simply kind from the phone call I made for appointment to arriving then keeping me informed until finishing my vehicle faster than promised and lower price than quoted! Awesome service thank you again!

Is
Review №43

Took our car for a week, charged us $300, and didn’t fix the issue and refused a refund. NO NOT USE THESE SCAM ARTISTS

Da
Review №44

Had an emergency brake repair. Got me in and out fast. Friendly as well.

Ja
Review №45

I dont typically give bad reviews, but this transaction was probably the most frustrating one Ive encountered. Service was excellent. The woman working the counter is a sweetheart and the gentleman himself that runs this business is very kind. My issue lies solely on the work I had done. I had them build an exhaust for me, and drew out specifically how I wanted it routed under the vehicle. Rather than give me what I asked for, they gave me an exhaust completely different without consulting me on any of the changes. They had the car far longer than was initially discussed and on top of that, the quality of work was garbage. I can hardly weld, but could have made myself a better exhaust. They also only used 2 of the 4 available exhaust hangers, and the exhaust actually fell off the hangers and dragged under my car MULTIPLE TIMES PER TRIP as I was going down the road. If it rained? Fell off every 7 or 8 blocks or so. I moved shortly after, or else I wouldve taken it right back to them for a refund or better fabrication.

Ca
Review №46

Coleen and her team do an amazing job. Had my car dropped off on a Sunday afternoon when the radiator blew out. They had me back on the road by 4PM the very next day at a very reasonable cost. Highly recommended.

ta
Review №47

Great service, helpful people, reasonable prices. They fixed what was wrong very quickly

De
Review №48

Ive been using this shop for the last 8 years for several of our vehicles, and they have been excellent to deal with. Very knowledgeable and will provide you information upfront to make an informed decision. You cant go wrong using South Seneca Car Care!

To
Review №49

Expensive but has knowledge technicians and helpful staff!

Ch
Review №50

I brought my special truck - a 1955 International pick up in with a modern engine and chassis for a tune up and other work last week.This shop performed the work professionally and my truck runs like new! Very good workmanship with a reasonable cost. Thank you all... Chuck Brodie, June 5th, 2017.

Re
Review №51

Recently had some work done on my Jetta. Colleen is friendly, direct, and fair when it comes to pricing and you can expect a quick turnaround time so you can get back on the road. 10/10.

Ca
Review №52

This was an amazing experience!!!! The owner, Coleen, took the time to explain my repair and save me money!! My car was repaired correctly and is running perfect! Friendliest, most honest repair shop I have ever been to!!

Ty
Review №53

This was the absolute best service I have ever had with a car repair. I’m from KC and my car broke down in Wichita. Coleen made it a point to get me back on the road and had a zero bull policy, and kept me updated every step of the way. If you are tired of big business over charging you and taking advantage, give Coleen and the guys at Sourh Seneca Car Care a call and they will do an incredible job.

Ro
Review №54

Friendly and efficient service, excellent customer service, reasonable rates.

Jo
Review №55

Thank you guy for fixing my car i would most definitely be bring my car back soon to fix more stuff on the car

El
Review №56

Miss Colleen and her crew are great! They even wipe down any interior parts theyve touched... Steering wheel, door handles etc.

Ja
Review №57

Reasonably priced, fast, knowledgeable, great customer service, effective. I went because the Ford overheated. They were kind enough to send a mechanic to the Dillons close by where I broke down, then finished job at their shop.

He
Review №58

Friendly staff that truly care. The prices are a bit high but you will get the service you paid for.

To
Review №59

Most honest car care specialists in Wichita. Highly recommended 5*****

br
Review №60

When I arrived I asked them to check for an oil leak due to smelling burnt oil. They found oil leaking all over the motor and as a bonus coolant leaking to. Thank the lord for the warranty. I definitely recommend SSCC. Not 2013 Ford F150 though.

ma
Review №61

Great place to service your vehicle, they save you tons of money

Li
Review №62

I love this place! They are honest and efficient. And, as much as Ive been there, lol, its almost like family. And, the owner, Colleen, always explains and shows me whats wrong and why something needs fixed. AND, if it is something that can wait, she always tells me that also.

ch
Review №63

Always courteous and gets it done right the first time

Ha
Review №64

On my way to work had car trouble. 1:45pm. Cld SSCC, they sent a tow truck, got me right in, fixed my pulley thing, and I was at work, 21 & Maize by 4:45pm. Pretty fast i thought. Reasonable price. Very nice staff, owner.

La
Review №65

We recently Purchased a new used car as well as a warranty for it. Immediately noticed that it had an exhaust leak as well as a few other minor problems that werent that big of a deal. The warranty company (GCW) had SSCC as one of their reputable repair shops. When we took it in, Coleen was very hospitable.We took it in friday morning, they called the warranty company, and the warranty company told SSCC that if the manifold was damaged, they would cover it, but if it was just a gasket, that they would not cover it, despite my coverage explicitly stating that: Intake manifold gaskets ARE covered.Mitch called me and explained the situation and got my permission to proceed, he also expressed concerns about other things that were wrong with the vehicle but did not pressure me into having anything else done and gave me quotes for them for if and when I did decide to get the issues rectified.At about 4:45 P.m. Mitch called me to let me know that my vehicle was done and that he was able to do it for less than originally quoted (which is always a nice surprise). When we picked the car up, it was a night and day difference from when we dropped it off. The car ran and sounded great.So while my warranty is essentially a waste of money, the silver lining is the recommendation to South Seneca Car Care, otherwise I probably would have never found them. I have trust issues when it comes to mechanics and I honestly dont have the time or the energy to fight with them about what needs to be done with my car, nor do I like surprise charges. I didnt have that experience with SSCC at all.Over all, my experience with South Seneca Car Care was frustration and pressure free and quite possibly one of the smoothest experiences that ive ever had when it came to getting my car worked on at a shop.I highly recommend South Seneca Car Care and I will be bringing my vehicles here from now on.

Gr
Review №66

Blower motor went out last week, and when I called them today, they were able to get me in and fixed! Excellent Service!

Ke
Review №67

I always bring my MINI here and they are always so nice. Coleen always makes it a great experience.

Ap
Review №68

I love this place

Jo
Review №69

I took my car in to have the brakes done. They were very professional.

E
Review №70

Great people and they treat you right.

Ho
Review №71

They were able to fix my car at reasonable prices, and helped answer my questions later.

Lo
Review №72

Friendly, good price on everything.

Da
Review №73

One of the Best places to take your car for service....

Ch
Review №74

Had my car in twice for a problem and I still have the problem

Ca
Review №75

Friendly and fast!

Aa
Review №76

Referred to these guys and couldnt be happier with their work. They took the time to get the job done right, and were very reasonable with their pricing.

Se
Review №77

Fast, good rates. Good work.

Ly
Review №78

Great place, trustworthy! Friendly folks!

Do
Review №79

I received good service

Ch
Review №80

Very VERY please with their quality & quick service!

Li
Review №81

Great service and friendly owner and staff

La
Review №82

Great customer service

Lo
Review №83

Amazing customer service, and care.

sh
Review №84

Very knowledgeable staff

Ti
Review №85

I WILL NEVER GO BACK AGAIN! Took my car in for one thing and 2 more things were wrong....3 TIMES!!! The new air filter they just put on a couple months ago JUST BROKE OFF! I wouldnt recommend this place to my enemy

he
Review №86

Nice people

Information
50 Photos
86 Comments
4.5 Rating
  • Address:3118 S Seneca St, Wichita, KS 67217, United States
  • Site:http://senecacarcare.com/
  • Phone:+1 316-522-1641
Categories
  • Auto repair shop
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Health and safety
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations