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Expert Auto Center
5230 E Central Ave, Wichita, KS 67208, United States
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Expert Auto Center

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Ka
Review №1

I love Expert Autos. They are trustworthy, friendly and really fast about getting my car in and out of the shop. Wouldnt take my car anywhere else!

An
Review №2

The list is long but to conclude my list, they made assumptions about what was wrong with my vehicle, based on a few details I told them, without even getting out of the office chair. I had to literally beg to get one of them to come outside and at least run a diagnosis scan for codes. Then after they said I could leave my vehicle parked for the day they were freaking out on me to get it moved, I had it out of there within an hour but mind you I live 2 and half hours away. Not pleased with them and absolutely would not recommend, Id give zero stars on my experience if I could. By the way for anyone from the business who might read this, your assumptions were wrong about the problem with my car. I was friendly and had cash in hand, not sure why youd turn down a customer like that.

Li
Review №3

Best auto service in Wichita! This is the only shop we use to service our cars. They are honest and professional!

Ga
Review №4

This mechanic shop is awesome !! Very reasonable in price and friendly staff.. I always recommend this place to family and friends!

Ru
Review №5

I had a break issue. It required quite a bit of work and a parts order from Ford. They didn’t do anymore than was absolutely necessary to fix the problem and didn’t charge for some of the work they did. Truly appreciate the communication and great work!

to
Review №6

Best in Wichita. Expert Auto, I wouldnt take my vehicle anywhere else.

Be
Review №7

When You need your car or truck serviced they are at your Service with a Smile. Their Prices are affordable. If you need honest, reasonable and reliable repair work this is the place to go...Highly Recommend!!!

Tw
Review №8

Expert Auto Center is very professional, affordable & honest in what your automobile really needs. Highly recommend!

Bi
Review №9

Always helpful whether you choose to have your repairs done there or not 5 🌟

Be
Review №10

Anthony was wonderful! After being told no from another shop, I called to see if Expert could change out a tire on a busy Saturday. It wasnt a big money making job, but Anthony didnt care. They squeezed us in and took wonderful care of us quickly then wouldnt even let us pay him for his help. We will be back - not expecting service for free of course. Honest, fast, neighborly service from a neighborhood mechanic. Thank you!

Br
Review №11

Quick service, professional demeanor, very fair price.

Jo
Review №12

Friendly and knowledgeable people. You get an honest and straightforward conversation about any repairs and reasonably priced. I highly recommend this place.

Fe
Review №13

I came in for an oil change, mentioned there was a nail in my tire but would come in for repairs later! The crew at Expert Auto fixed it at no charge! Why? “Because we’re here to look out for you!” Local, affordable with a dash of quality service!

Je
Review №14

Received excellent care and they did complementary service. Patched my tire with no charge! Great people and very smart!

Ja
Review №15

I was in Wichita from out of town for a wedding. I got an affordable and quality oil change. During the oil change they noticed that my engine coolant was leaking. They could not investigate then, but scheduled me to visit the next morning to diagnose the issue. I drove off the lot and then heard some interesting noises so I decided I needed to go back immediately. Better leave it with them and get a rental than blow out an engine. When I made it back to the shop late in the day they squeezed me in and found the issue even without me asking. Turned out I had a leaking hose. They clamped the leak and taught me how monitor my engine heat to determine if any other issues arose. They also suggested some precautionary steps to be prepared for a future engine overheating. At the end of all this, I asked what I owed them and they said nothing! The manager here is friendly, helpful, and a good businesses man. I appreciate the help team!

Wi
Review №16

These guys are great! Incredible service and do great work on Jeeps as well.

M
Review №17

Shawn is such a knowledgeable manager! Car issues stress me out... Shawn and his team really know their stuff and provide top notch service!! Its the only place we go with our cars!

Ro
Review №18

Got a flat a few blocks away from them, I called a few shops but they sent someone down to help within minutes. All I needed was a jack to change out the spare, the man who answered helped right away and the guy that showed up was really nice and professional. I don’t live in Wichita but their customer service is 10/10. Nice experience with them

Go
Review №19

Came in with a flat tire. Fixed the tire and since it was my sis taking my mom back to western Kansas from the hospital. Did not charge us!!! Amazing respect for this business. Thanks again.

Ol
Review №20

Thank you so much for working with me last minute and my apologies again for being late picking up my car. The men who worked/waited were very professional and helpful!!

Jo
Review №21

Great experience! They went out of their way to get out car fixed the first time. We wont go anywhere else after our first visit!

Ma
Review №22

Had to change oil and they had to change my battery too and now my car is stuck on the side of the road. I don’t recommend getting your car fixed here.

Va
Review №23

Our 1999 ford starter. went out. Fixed it and then the rack and pinion let loose just as we were leaving. Had it done next day . Very friendly and quick. Ford runs great. And the prices were desent.woukd recommend them .

ka
Review №24

They are the nicer and great place to go

Tr
Review №25

Outstanding customer service. Had head gaskets and power steering pump replaced on 2011 Subaru Impreza with 130k miles. Mechanics also noted two non-OEM spark plugs installed by previous garage and that serpentine belts needed replaced. Followed up with me to confirm they could perform the additional work and informed me that it would be no additional charge.I offered to pay for the plugs and belts upon picking the car up, but they insisted on sticking to their original quote for the head gasket and power steering pump.Knowledgeable, thorough, professional team. Happy to do business with them. Highly recommend.

P
Review №26

Very prompt and professional auto center. The staff is very friendly and answered all my questions. Note, make an appointment because depending on if they are busy it may be a wait. Tommy was very patient and took the time to explain the issues with my car; very personable and approachable. I highly recommend getting your car issues fixed here

S
Review №27

Im from out of town and needed a quick oil change. I found Expert Care online and chose it because of the reviews. They dont make appointments for oil changes so I made sure I was the first person on Saturday to be able to get them to fit me in. I arrived and was greeted pleasantly by Shawn. He got me in and I only waited 30 minutes for the change. During my wait every employee that walked into the area greeted me. I also realized that the next 3 customers after me were all long term clients that keep coming back due to the service they receive. That made me feel like I really chose a great shop and that I wasnt going to be taken advantage of. My oil change was $30 and I know across the street it advertises $19.99, but the service and friendliness in that shop would make me return with no hesitations.

Da
Review №28

Honest and good service

Bo
Review №29

There is no place better in Wichita to take your vehicles! Sean and all of the guys are extremely knowledgeable, courteous, reasonable and honest. They take good care of their customers, and the cars that are entrusted to them.

Jo
Review №30

This place is fantastic, I was greeted and welcomed. Staff is friendly, excellent customer service, and the place is well kept and clean. Based on first experience, the staff was interested in getting to know me, after I explained to them my car issues and it evaluated. Next, they briefly explained to me the issues and PHYSICALLY brought me to the garage, showed me hands-on what they did, what needed to be done, and provided me options as if I wanted an inexpensive, or expensive route. It showed they werent trying to low ball me, and wanted to make sure I had options on what I wanted to do. Moreover, they asked me if I wanted a loaned vehicle while they did the operation. They actually ended up not having one but the mechanic told me he had a vehicle for me, so he physically drove me to his mothers home and let me borrow his mothers vehicle. I just thought that was very generous. I was looking for a highly reputable car repair shop to avoid the dealer and this place matched that desire. Id highly recommend this place to others.

Ga
Review №31

I went in to buy a simple brake light if they had it available in store. Not only did they have the brake light, but they changed it for me free of charge. The mechanics were prompt and timely and the person running the register was good for conversation. I recommend this place.

Ch
Review №32

Always great service every time I go

BI
Review №33

Shawn & the entire staff at Expert are really great people. They do what you need & dont try to break your pockets! I highly recommend coming here for all your car repair needs.

Ha
Review №34

Good place ever!

Br
Review №35

Had a nail in my tire, and took it here to have repaired. They didn’t even charge, I am guessing because it was a quick fix. Very professional and quick service. Will be going here for all future repairs.

cl
Review №36

Great shop, good prices and they explain everything

Ca
Review №37

Personal, Trustworthy service.. may be busy as they are good at what they do.

Ha
Review №38

Every experience I have had with Expert Auto has been positive and extremely helpful! They are always very willing to help and give whatever advice that they can. Their prices are responsible, and I would highly recommend them to anyone that I know.

Ha
Review №39

Awesome customer service. Anthony, Shawn and the Owner go that extra mile to provide comprehensive, honest, fair and outstanding service. I appreciate them and would not even think of taking my car anywhere but there. Thanks guys, you rock!!!!

Jo
Review №40

Expert auto is a Very awsome place to have your car repaired in a timely manner. The technicians are awesome as well. Anthony and Sean Are Awesome as well.

Di
Review №41

I see someone had removed my review of this place so Ill write it again. In a nutshell, my car was overheating and just had no time to work on it at home. I took it here and they told me that it was going to be a water pump change. Skeptical, I took it home, and found the time to look at it myself. There was simply a lot of air in the cooling system. I bled the air out of the port in the engine and all was well and has been for several month. Saved myself well over 700 bucks they were going to charge.

ch
Review №42

As a shop owner and a 21 year veteran ASE certified master technician I have to say these guys run a tight ship! I walked in and noticed how clean the waiting room was and how quickly they were able to slip my car in for a quick removal of my swaybar endlinks. Tommy was the technician I dealt with and he was very personable and quick to offer to go the extra mile for me to make sure my needs were met, and with that personality he is going to go very far as a natural leader in the industry. I cant recommend these guys enough!

Ro
Review №43

I’m so happy finding Shawn and having him upgrade my Jeep with lift, new tires & wheels!! He’s the Jeep expert I was looking for! Great team and service!

Br
Review №44

As an out of town Dad, I feel I have found a place to work on my daughters vehicle. I have only been there twice, but dare I say, I feel as comfortable going there, as I do my own hometown mechanic. I believe Shawn, Anthony and their staff are honest and will treat you right and do a great, quick job as affordable as anyone.

Se
Review №45

Friendly people, quality service, honest answers and good prices.

J.
Review №46

Needed a headlight replaced. None of the dealers in town could get me in. Expert got me in the same day I called. I will definitely go there for all my auto needs!

Jo
Review №47

These guys are honest, fair and do what they say they’re going to do. I sent my mom there when her car needed service, and she felt the same way.I will take all my repairs and refer everyone I know to Expert Auto Center.Thank you these guys are honest, fair and do what they say they’re going to do. I sent my mom there when her car needed service, and she felt the same way.I will take all my repairs and refer everyone I know to Expert Auto Center.Thank you Sean!

Me
Review №48

I will definitely be coming back here! I’m a college student and between 3 jobs and classes it can be hard to find time to get my car fixed but these guys got me in immediately when I realized something was up with my brake pads. These guys were so nice and friendly and explained what was wrong in a way I could understand. The price was more than fair and they did really good work.

Br
Review №49

Up to this point only had to use Expert for small things. They have replaced brakes and done some tires for me. My college daughter aged comes in for oil changes. Today I stopped because I thought I had something in my tire. I was in and out in 20 minutes. It did not matter that it was a quick and inexpensive fix, I was treated with kindness and respect. They have always been kind and honest to that same daughter of mine when dad is not with her. Great place, will always get my business.

Gr
Review №50

Great place to have you car worked on from service to major work and dont forget to Dan, Hello

Br
Review №51

Great service and honest. Wont go anywhere else. Anthony is always very polite and helpful when I visit or call.

ha
Review №52

So happy with Expert Auto. I know I can trust them to take care of me even in emergencies. Anthony is the best!

El
Review №53

Nice guys, but gas mileage on vehicle dropped after an oil change here. I dont think their Mobil oil is what they say it is. Wont be back.

SU
Review №54

Treat customers with care. Doesnt overcharge for work.

Bl
Review №55

Fast, friendly, honest service. They were able to work me into a busy schedule as a walk in. Everyone treated me like we were long time friends and most importantly I didnt feel like they were trying to rip me off or up-sale me anything. Owner gave me a ride back to work while they serviced my vehicle. They have gained a loyal customer.

Da
Review №56

Didnt have any auto work done, just stopped by to have a bearing pressed on. Seemed very nice and professional, only charged me $20 so a good deal as well.

Au
Review №57

Excellent service at a great price! Always been very fair and honest with me. Been bringing my car here since I moved to Wichita several years back, and I highly recommend it!

Jo
Review №58

They fixed my car quickly, were considerate of my financial situation, and made sure to explain what was wrong with my car and how they fixed it at a level I could understand. Im very satisfied and Ill be using them exclusively from now on.

Ba
Review №59

These guys are first-rate. Fast, well-equipped, experienced and very fair. They wont do a repair without calling you. Nice people, too. Now my go-to place.

Fe
Review №60

Best place in Wichita to get your car worked on. I would recommend them to anyone they have the best mechanics in town. Great customer service and a very clean shop.

Je
Review №61

Theyre really fantastic - honest, super friendly, and engaged. I use them for all my basic maintenance, and theyve patched leaky tires for me for free a couple of times. Fair prices, and Ive never worried they were trying to rip me off.

Ca
Review №62

Ive always taken my vehicle to the dealership for service but from now on I will be bringing it to these folks. A few months ago I had a tire that had a small leak. They fixed it for free as long as I promised to bring it back for my next oil change. I did that today. The people working here are exceptionally friendly. I was services quickly and very affordable. I cant give a high enough recommendation to the folks here!

Lo
Review №63

Just took a 2003 Volvo to Expert Auto. .. the vehicle was gifted to us from family to offer our 16 yr old daughter... the only caveat, being that the brakes needed to be replaced as well as the master cylinder. EA, however informed me that I needed none of the above (for the time being at least), saving me Im sure over $1000... Not really accustomed to my auto mechanic talking me into less repairs,.. I m definitely happy to have EA in the neighborhood.

Ka
Review №64

The NICEST people work here. Will go out of their way to help you. Best customer service I’ve ever experienced

Ri
Review №65

Had to replace the clutch on my 1972 Jeep Pickup. Sean and Anthony were the best. Honest, reliable and very smart. They know what they are doing and they treat their customers with respect and courtesy. They are the best and I will be a customer for a long time to come.

Ge
Review №66

I have been looking for a car care place I can trust for years...Im done looking! These guys are great. They even think my old truck is cool!

Ba
Review №67

I brought in my hunk of junk car for a diagnostic and they didnt charge me a dime for the first hour and even figured out the problem within 15 minutes. They are very honest and friendly and I would recommend them to anyone!

Ru
Review №68

This is the ONLY place I’ll take my vehicles for repairs/maintenance. The staff is very friendly and honest. Would highly recommend to anyone.-Angie

St
Review №69

If I could give these guys more than five stars, I would. When people talk about customer service, Expert Auto could write the book. Ive been in a few times now and am going in again today. Sort of like the dentist -- if you get a good one you no longer dread the visit -- I can take my car in and know with complete confidence that Ill get the best service at the best price possible...I wouldnt believe it if I hadnt experienced it every time!

Wh
Review №70

Quick walk in oil change, friendly trustworthy staff. One of the employees brought me and the other lady in the waiting room a bottle of water while we waited which I thought was very kind and thoughtful!

Cy
Review №71

Try to help me out when we had two different vehicle in a week back to back to each other. Nice friendly group of guys and explained everything to someone who doesnt know squat about this stuff.

Cr
Review №72

Shawn & his staff does excellent work. Very professional. Will return in future for all my car needs.

Ke
Review №73

Put engine in but did not putidler arms from old engine to new engine and then wants to charge for new idler arms also took old clamps for radiator and put new cheapclamps on didnt need. Cant trust them. Just out to get more money

Ri
Review №74

Went to have a tire repaired because I saw a nail in one tire. They were totally honest and said the nail was so small it didnt cause any damage, and didnt charge me. Its nice to see an honest business.

Ch
Review №75

Great service knowledgable staff would recommend to anyone

Al
Review №76

My favorite shop! Very trustworthy. My only complaint is that their popularity makes them busy!!

La
Review №77

Expert Auto Center is my favorite auto shop in all of Kansas. This past weekend while visiting Wichita from out of town,I got into a car wreck Friday and Evening and Shawn went above and beyond Saturday to get my car back into working order so I would be able to return to my hometown. He kept me in the loop throughout the whole process and explained everything to myself and my Grandpa. If I could give him 10 stars, he would get them for sure!

Ja
Review №78

These guys are amazing. They were very knowledgeable, friendly and made me feel safe. They have my business.

Jo
Review №79

Awesome service. Good people.

Je
Review №80

Everyone there is very knowledgeable very professional and they do a great job.

Er
Review №81

They know what they are doing and also honest with all their repairs. The cost isnt bad either so its definitely recommendation place if you ever have problems with all your vehicles. I give *****

Ru
Review №82

In and out in under an hour. $30 oil change and no pressure sales tactics, just plain good service!

Br
Review №83

Shawn and his staff are friendly and knowledgeable. I trust him as much as my hometown mechanic. I use them for my daughter’s vehicle maintenance.

Da
Review №84

Great service, fantastic customer service, low prices. I was referred here by a friend and Im very satisfied with my experience; they replaced two inner tie rods and did a front end alignment for HALF of what Firestone quoted me.

Vi
Review №85

The mechanics are quick and professional, under an hour for an oil change

Ka
Review №86

My passenger mirror fell off my car at the car wash and I was going out of town . I stopped into Expert and Sal fixed it on the spot !!!! I was so thankful . My daughter and I take our cars there. They are all Honest and so helpful.

St
Review №87

Shawn and the guys are awesome! Customer service is matched only by their automotive excellence. I wont go anywhere else.

Ke
Review №88

The staff is always very friendly and professional. They do quality work at reasonable prices. And this morning while getting an oil change they gave me coffee and a donut!

Ch
Review №89

We have always had success at Expert Auto, including 9 acceptable repairs or maintenance visits, all at a fair price. Its a no-brainer for us now to go there when the cars need care.

Me
Review №90

They are so nice and they help with even the minor things like how to get a light off after an oil change u did lol! But over all unless its something they dont work on they try to get u in asap and back on the road.

Na
Review №91

These guys are Legendary!

Ja
Review №92

They are always helpful. I love taking my car to them.

Vi
Review №93

It was time to get my oil changed and they were fast,and the price was just right. Thanks guys, Ms Virginia Garrett

Je
Review №94

They seem to be honest, not trying to sell you things you really dont need.

Ta
Review №95

Very friendly helpful and very honest

To
Review №96

Shawn and all the other guys are great.

Al
Review №97

To much time and the mechanic stole items out of car

To
Review №98

Give your car and your wallet a break. Take your car to Expert Auto. Excellent service.

AK
Review №99

Great service but very dishonest about your service needs. If you don’t know about your car they will hit you over the head with pricing.

Pl
Review №100

Good job, found the problem in fixed it thank you guys...

Information
25 Photos
100 Comments
4.7 Rating
  • Address:5230 E Central Ave, Wichita, KS 67208, United States
  • Site:http://expertautocenter.com/
  • Phone:+1 316-440-6600
Categories
  • Auto repair shop
  • Auto glass shop
  • Auto tune up service
  • Car repair and maintenance
  • Diesel engine repair service
  • Driveshaft shop
  • Oil change service
  • Tire shop
  • Transmission shop
  • Wheel alignment service
Working hours
  • Monday:7:30am–6pm
  • Tuesday:7:30am–6pm
  • Wednesday:7:30am–6pm
  • Thursday:8am–2pm
  • Friday:Closed
  • Saturday:7:30am–6pm
  • Sunday:7:30am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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