The best customer service Ive ever received. Quality work all around from the time I dropped it off (they had Enterprise meet me at the shop for a rental car) to when I picked it up. Great communication as the car was getting fixed and it was done early. I appreciated the friendly and helpful service and the quality work. Will only use Collision Works from now on.

Had a great experience. Had a little accident in my truck and was able to get it fixed in a timely manner that worked with my schedule. They also worked with me and was able to save me several thousands because I didnt need new parts on all of it. They even fixed some old damage that needed to be done, all at the same time. My truck is back to perfect condition and I am very happy. Will definitely be going back if I ever need to have a vehicle fixed or friends or family need something fixed also.

My car looks great ‼️ The staff was very friendly and helpful. Repair was done when expected. I would recommend Collision Works to anyone who needs their services. Thank you.

Our car was side swiped while parked just two weeks after we bought it. The repair took three weeks and our car is good as new. No complaints so far. Their text message service kept us up to date and we are very pleased with our repair. They were easy to work with.

If I could give 0 stars I would, took car to shop for repair, once assembling back together they ran my mothers car into some tools, and started repairing before calling to notify her. Told her it was just a few scratches when it has a dent in the door and scratches.

I cannot say enough great things about Collision Works. Friendly, trustworthy, and INCREDIBLE communication. I received regular texts updating me on the status of repairs. These folks took an unfortunate experience of my car getting damaged, and turned it into a very positive experience of getting it repaired.

Great service and savings compared to others.

We have been bringing our cars here for repairs for many years. They do excellent work, are very courteous and friendly. The work is completed on time and when done looks like new!

My car went there because it was wrecked they did it in a timely manner also kept me posted about everything . The car looks good, the work was amazing I recommend anyone to see them for body work & whatever else they may be able to do

Collision works was excellent. The people were professional and kind. I will definitely use them again if I need to.

Collision Works is top of the line! They offer quality work, professional staff, value, and better than the time my vehicle was promised! The staff my driveway accident the best possible experience it could have been! Delivered excellent customer service and the best workmanship around! I wouldn’t take my vehicles anywhere else! I would highly recommend this team. Thank you to Robby, Joey and Maria!

The estimator was condescending and kept looking me up and down. In the end it was a waste of my time because he wants to play detective instead of just estimating the job!

The staff were very friendly and professional. I received a thorough estimate with a detailed explanation and estimated timeline to complete the project. I would recommend this business to friends and family.

Awesome customer service!

Been going here for years. Couldnt ask for better quality or service.

Very professional and honest! They will also make insurance claims easy!

Right front dent was fixed perfectly as far as I can tell. Financial details were handled without my involvement with my insurance company, State Farm. I was aware of the amount. I can’t imagine anything they could do g to make the experience any better.

My truck look better that what look b4 loved look like never heat deer loved this ppl job n my truck i give 5x 🌟

First off I am very big on CUSTOMER SERVICE. Maria at the front desk is always pleasant on the phone and in person. Jordan was AMAZING!! he always kept me informed about my car. He had may car about 4 weeks. He would call weekly. He got my car done early and even made sure last little things were done and done correctly. This is definitely a top notch body shop. My car looks amazing after all the hail damage. Definitely would use them again

My repair was estimated to be 30 days due to the extensive damage and parts required. My repair was completed one week earlier than the estimate. The quality of work, professionalism of the employees, communication, and timeliness at Collision Works is outstanding. I highly recommend Collision Works for any vehicle repair.

Jordan Harter (manager) is a true professional and exemplifies the essence of customer service. I was treated as if I was his only and best customer. I thought great customer service was a thing of the past.. but was glad to see that I was wrong. Thanks for the excellent work and top notch treatment.Chris K, Wichita KS

Very professional and quick. Brought my car in because of a oil leak I thought was due to running over a helmet. Robbie was great showed me under my car and found out it was due to a faulty oil filter. Told me to take it back to where I got my last oil change to see if they would check it out rather than doing unnecessary work. Saved me time and money . Great honest people.

Awesome place ...will do all my body work here

Beware, Jordan, the manager, seems unusually proud that he has only honored one warranty claim in 17 years in the business

These guys did a great Job delivering value and great customer service. I will continue to use them.

I cannot speak to the cost of their work as I am not an auto body expert. However they worked seamlessly with my insurance company, gave me regular updates on the progress of my vehicle, and they even cleaned my car when they were done, inside and out. My singular disappointment was that they did not continue to offer a free rental like they did when they were AutoCraft.

Great place to repair your vehicle awesome staff and professional customer service I walked in there not really sure but they brought the tech that will work on my truck and he walked me through what he’ll do and that made me feel comfortable and I’ll definitely be back if needed

The body repair on my truck looks great and it was done in a timely manner no surprises.

I could not be more pleased with the experience at Ridge Road Auto Craft. The staff members were pleasant and helpful. The repair was perfect. Thank you.!!

Waiting on their phone call to call me and let me know they got my back wiper blade from Charles attorneys car wash in broken lost it and they couldnt find it it had been 4 days since anybody found call me where are you with this

Worst customer service in town! They do horrible work! Definitely go somewhere else!!

Most unprofessional and terrible service! Would not recommend. Find another auto shop.I brought my car in for a front bumper replacement (after part arrived). Told them I absolutely need car back Friday since I move out of state Saturday. The guy fixing my car told me itll be done by Thursday or AM of Friday. By Friday, havent heard anything so I called him at noon. Was told it will be done at 5-530pm, but he will call me first. I never got a phone call. By 530pm, I called the shop and no one picked up. Drove by the shop and found out they closed at 530pm... And wont open again till Monday.I have to postpone my weekend plans, my relocation date, my apartment move in date, furniture delivering date, my fingerprint date and possibly my interview date. As of this moment, I still do not know when I will get my car back or when I can move.As a business, if you cannot carry out a job on time, as promised, at least say so, so I can take my business elsewhere. If an employee of yours is doing this, you really need to get to the bottom of this, before he drives away more customers. Last thing to mention, I had to call to find out everything. The guy fixing my car never once updated or notified me of any problem that could possibly delay my car from getting finished on time. He also never called when he said he would. Most importantly, I never got my car back in time for my relocation. It would be an understatement to say I am very dissatisfied!

Great service and great communication. They really let you know what is going on the entire time they have your vehicle. Would not go anywhere else. Have referred friends/family to them as well and have only had positive feedback. Keep up the great work!

We have taken vehicles to this location more than once. They do a great job and are very helpful and friendly.

I’ve had three different occasions during the last two years in which I needed collision repairs. Each time, Auto Craft Collision Repair has went above and beyond my expectations. Their prices are reasonable, their work is excellent, and they have gone out of their way to accommodate my needs. They’ve taken a bad experience for me each time and turned it into something positive. I would highly recommend them to anyone needing auto body repair!

I have had several vehicles repaired with Auto Craft Collision Repair over the past few years. The people who we have worked us have been the best. Auto Craft takes great pride and care in their work and helpfulness through claims processes. They work directly with claims agents to give the customer the best possible service. Thank you guys for all you do.

My daughter took her Tahoe here after an accident. Took them more than 30 days to repair and her insurance only allows car rental for 30 days. They left a piece off the seatbelt. SMH

Always very professional and do quality work. Receptionists actually answer the phone and no robo-answreing push 1 for this 2 for that.Unfortunately, I have worked with them several times in the past year. Wichita traffic has not been nice. However, the work done has always been superb and the service is amazing!

We could not have been happier with their service and the results!

My car was repaired quickly and you cannot tell anything was ever wrong with it. The service was exceptional and they even detailed my car when I got it back. The whole process was quick and painless. Would recommend to anyone!

Definitely never dealing with this horrible company ever again!!! Worst customer service/work in the state!!

The staff was very personable. I know ordering parts may not always go according to plan, but the estimator is always in communication to know whats going on. I will recommend this company to everyone I know in need of these kinds of services.

Ive had nothing but great experiences with the team at Auto Craft. The team worked hard at making sure I was satisfied every step of the process. They were friendly, knowledgeable, and very professional. I will be sure to refer my friends to Auto Craft!

I was in an accident and took my Jeep here. They kept me in the loop during the whole process until it was fixed. I hope I wont have to, but I will come back here again if I need anything worked on. The receptionist was very curteous and made me feel welcomed both times I went in. I highly recommend this location!

I took my car to this location a few months back. They kept me informed every step of the way! The receptionist was very nice and helpful! My car ended up to be a total loss to the insurance company. I was VERY happy that due to the fast service that this location provided to me and the insurnace company, the claim was smooth, easy, and fast! I will always take my car to them!!!!

You know a year ago my wifes aunt was in a terrible accident. Not only did this auto repair team take care of her vehicle, but they made sure she had everything she needed. They made her feel at home! Never in my life have I ever heard of a place making them feel at home but this plav e is different! Please for whatever reason if you experience anything mechanically give these guys a call!

Service was 10 star. I cant even tell someone hit my rear bumper. Looks brand new without even having to purchase a new one. Saved me a great deal of money. Was done on time when they said itd be done. Highly reccommend!!!

Customer service was horrible and work quality was not good. Would not recommend them to anyone. Work was not complete when I was told it would be and even then still had issues and they never got back to me on getting it done right. Dont pay for their detail your better off doing it on your own.

Perfect repair. I couldnt find where the damages were.

Auto Craft is a class operation! Definitely the best in Wichita, Kansas! Give them a call if you need auto body work done! Ask for Chelsea!

My brand new 2017 Explorer was sideswiped with less than 400 miles on the odometer. I took it to Autocraft on Ridge Rd, and the staff treated me like I was their best and only customer. Darren, the paintless dent repair specialist, worked on it for 2 days, and you absolutely cannot find where the car was damaged. He did an OUTSTANDING job. And the cost was less than half of what I was originally expecting. I will never go anywhere else.

Where the mark of a good body shop is no mark at all!

Very nice people, they tell you exactly whats going on. When they fix your vehicle you cant tell there was any damage.

From being greeted to getting your car back, this team is top notch. I have sent many valued clients here and they too experienced great service that Autocraft has built thier reputation on!!

Great service. Took care of my needs very quickly

Great body shop. Very nice inside and clean.

I had a minor problem with my window stripping. I had been told by several people to glue it back in place. I called Auto Craft just to get a professional opinion. Im glad I did because gluing would have ruined it! They sent a guy to my office to fix it. It took about 15min. Auto Craft will get all my business from now on.

I had a series of terrible experiences here during my last repair. They gave me an estimate that they knew was off and was missing parts. The lug nuts were all loose on the tire they removed - so loose you could move them with your fingers! There was a large dent in the side of my car. They replaced the blind spot monitor but never took it to the dealership to get it calibrated so it wasnt functional. The trunk was uneven and was very difficult to shut. There was over spray all over my windows. There was a bump in the paint. They hardly ever called me and took over a week to affirm their original estimate of 2 weeks, which of course made it a week past the 2 week mark.

You know as I sit here and review a lot of the negativity that people have said it seems to me those people were obviously having bad days. To be quite honest with you Their team isnt just a team their a FAMILY. They treat people with the best kindness, and make sure their comfortable leaving their vehicles there to be completed. I hit a deer almost 3 years ago and my son took my vehicle there. I can honestly say they fixed everything, they were even kind enough to ask if I wanted my vehicle vacuumed out. If I ever wrecked my vehicle again or just needed any body work done Their number 1 in my books. No matter if im 4 hours away! So please if they didnt please you in the way you think they should have please let them know. Im sure they will be able to accommodate you.

Everyone at this location was very helpful! I could not even tell my car had been in an accident! Thanks!

They work hard to get the job done. Great customer service.

I have always had the best service at all of the Auto Craft Collision Repair locations. That is why I refer all of my family and friends.

Best outfit in town! Love the Autocraft family!

Great service

They did a great job fixing the body damage on my car!

The best in Wichita for collision repair!!

Every time Ive called or gone by there, no one seems like they can help or dont want to deal with you if you dont want to get your insurance company involved.

Great

Great service

Always the highest estimate in town

Friendly staff