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Audio Connections AC Customs
3000 Kemp Blvd, Wichita Falls, TX 76308, United States
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Audio Connections AC Customs

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An
Review №1

Bought an 800 dollar package that took 12 hours to install and it was a very small amp that couldnt even push the sub. Also had to comeback to get the box fixed due to an air leak. Very poor advertising,I have recently installed a system for half the price thats 15x better! Go to wicked audio or net audio, they are way more honest

Th
Review №2

These guys installed my new interior leather and did a fantastic job. They worked around my schedule to make it a very easy install. Highly recommended.

Da
Review №3

Reasonable prices, professional and courteous service. Only reason I deducted 1 star is because I inquired about adding a backup camera to my new stereo install (to be done at the same time) and they require another full installation charge for the camera, even though the stereo was already going to be pulled. I didnt expect a free install on the camera, but I also didnt expect to pay twice for the stereo pull part of it since they were already replacing the stereo. I passed on the camera, but so far am happy with the stereo.

Ra
Review №4

Just recently moved to the area and my car needed some serious assistance in the sound department. After a bit of research, I came to Audio Connections and got a quote. Price was fair and actually lower than I had gotten from other shops. Communication from the shop was top notch. Kept me informed on what they were doing with my car and if they needed additional time, which I appreciated. Work that they did was phenomenal. Well worth the money I spent. I couldnt be happier. If I need anymore audio work, Im definitely going back. Id recommend Audio Connections for sure!

An
Review №5

Got my wifes car windows tinted there. She loves it.

Th
Review №6

Skip and the crew are badass. They really know their business.

Ed
Review №7

Clean and Great for your.truckor car

Fo
Review №8

There are some hard working folks here that do a superior job. They fixed my speakers fast and with care. Great customer service and honest prices. They can expect me to be a repeat customer.

Ke
Review №9

These guys have put an audio system in 2 trucks for me. Professional job and awesome systems. They know what they are doing. Wouldn’t take my vehicles anywhere else.

St
Review №10

I brought my new Mustang to Audio Connections earlier this summer. Skip provided me with detailed information about vendors, along with prices & installation. I have a shaker system w/o any subwoofers or amps. My goal was to increase the power output of my system. I am very pleased with my audio system today. Huge thanks to Audio Connection for providing professional services to our community.

Do
Review №11

These guys did a great job on my truck!! I went in one day and got next day installation! Stereo sounds great! They stand behind their work too!! I would recommend them to anyone.

Go
Review №12

Great Store Great people! Skip and the guys there are awesome! They got everything you need for car audio! They are THE Audio Connection!

Ja
Review №13

Good prices, can do pretty much anything on your vehicle

Ch
Review №14

I don’t care if I wasn’t greeted with a fake “hello” like you get at every store in the mall. I had my 2018 Silverado tinted, an amp and 10” & a remote start installed. Couldn’t be happier. I plan to have my front end leveling kit installed there as well as soon as I find the time. Two thumbs up!

Bi
Review №15

Almost as soon as I entered the store, I was greeted and asked if I wanted assistance, when I said I wanted to browse, they said okay let them know if I needed anything.When I did ask, I received immediate attention, and was shown two choices of speakers to fit my vehicle. The installation cost was less than half of the next cheapest cost in town. Great product, service, and cost.

Ch
Review №16

Know these guys for years and got quote for price, this was friends price I was told... Unfortunately, as ive heard from other friend customers who have had or recommended their friends here the final cost was more than was quoted... No explanation I didnt even argue just decided I would never enter the doors of this business again even though I thought they were my friends... Final cost approximately 40% higher than expected

Ex
Review №17

Where do I begin on this terrible place.. We arrived to this place sometime in the morning. As we walked in, I wasnt greeted, I thought that was rude, being the only people in there. The big man behind the counter who was supposedly the manager didnt acknowledge us until I had to say something. He was very rude and seemed like he didnt want to be there, made us feel like a bother. While he was giving me quotes his employees were standing with the front doors open, smoking cigarettes! Letting all the second hand smoke come into the store. That I did not appreciate at all, because I had my 3 year old in the store with me. Very unprofessional. I decide to take a chance on them, and we agree on a price for a screen installation. He assures me that they can do the job by the end of the day (they close at 6). When 6 came around I called them and asked if they were done and the employee said it was done, and to go pick it up. When we got there the car wasnt ready what so EVER. They didnt even have the stereo in. They said they needed some part for the stereo to fit in, so I purchased the part from them and they said the car would be ready tomorrow morning for sure. The next morning came and the job was done very poorly, they damaged the interior of my car and the cars AC wasnt blowing any air when turned on. By that time I had already paid for a poor job, so I asked if they could fix the problem and they said it was gonna be 45 mins to an hour when there was only one car being worked on. I was not happy about this at all because the car should have been done properly yesterday. Long story short. This store quotes you ridiculous prices, has bad customer service, does trashy ass jobs, and doesnt give refunds. So please do not go to this store unless you feel losing time and money.

Br
Review №18

I had purchased a gift card for 2 window tint at an auction an finally got my car in to get it done picked the car up a couple hours later was happy just what i wanted however there was a few bubbles i was concerned about called in to ask them about it they assured me they would go away in a day are so an they did great job will be more cars here in the future for my window tint needs

Co
Review №19

Excellent service and Skip is always there to help out with any situation. Utv, car, boat and home audio! They have everything you could possibly imagine. Including the best prices

Ba
Review №20

Seems to be the most knowledgeable car audio shop in town. My go to guys every time.

Br
Review №21

Had what I needed in stock. They were very friendly and helpful!

An
Review №22

Best Advice and audio place in North Texas

Gi
Review №23

Had exactly what I needed when I upgraded my OLD Odysseys stereo so I could utilize Bluetooth. Great staff also. Everything was done right the first time.

Ke
Review №24

We brought out 2011 Buick enclave in to get a DVD player installed on Friday July 10th 2015. After picking up the vehicle we realized that the air conditioner was blowing hot air on the passenger side. After calling audio connections they had us bring the car back to the shop to try and correct the problem. They were unable to fix it, but did change the problem so that the driver side was blowing hot air. They then asked us to return the following day so they could troubleshoot and that it should only take 10-15 minutes. We showed up the next morning after they called the tech at the dealership, and let them work. The 10 minutes turned into an hour then another and another. During that time they never once offered us any information unless we prompted them and asked questions. Even then they told us things werent looking good and that they should know something in 10 minutes. Our whole family was there that day for over 3 hours because they told us it would be a quick fix. They then told us they couldnt fix the problem without trying to contact a master tech at the dealership and asked if we could roll with it over the weekend. Please remember that this is July in Texas. That night I purchased a blend door actuator from OReilly auto parts for 47 dollars. I put the new part in and the problem was corrected. The air conditioner worked on both sides perfectly. The following Monday my wife took the faulty part and the receipt for the new part to the store in hopes that they might refund us the 47 dollars for the faulty equipment. They did not. They told us they could have gotten the part from the dealership for a cheaper price and then said they didnt believe the part was bad at all. They wanted to have us put our car back into their shop so they could test the bad part by putting it back into our car to prove to them that it was bad. After that we had had enough and told them that we would no longer be doing business with them.This is the complaint we made to BBB and in response they tried to take a comment out of context and accuse us of threatening them. They also tried to blame the problem on the fact that we were late for our appointment. We offered to reschedule but they said it was no problem. Not sure how us being late is relevant to them breaking our vehicle and not fixing it. They were too cheap to just give us the $47 and call it a day, and too cheap to let us take it to the dealership instead of letting them waste more of our time. Terrible, terrible business ethics. They dont deserve the business they get when they dont value their customers.

Jo
Review №25

Awesome prices high quality audio equipment and professional staff I will keep coming back with all my vehicles you should come on down

Go
Review №26

As I have come to expect, Audio Connections is always read to provide excellent customer service.

Ja
Review №27

I got excellent help from employees highly recommend this place.

ca
Review №28

I walked in looking for a quote on window tint. I have a 1976 Corvette Stingray, and I know it was going to be a pain to get the old film off simply because its a 40-year old car. After the employee looked at me and my car (Im hispanic and in the military), he proceeded to tell me I probably couldnt afford it. I was shocked, and told him thanks and left immediately. What kind of business tells a customer they cant afford a window tint, let alone any product. I will make sure I get as much people as I know to not go to this shop.

Cr
Review №29

Great place!

H
Review №30

Ive been there twice, and both times the guy behind the counter acted like he didnt want to get up to come help me. I had to ask him twice to come out to my car so I could show him what I wanted done. The first time was for my Ford F-150- I ended up spending $3k at Audio Tech in Lawton, and they did a great job!The second time, I took my VW there just to see how it would go, and that same big dude behind the counter acted like getting out of his seat was the last thing he wanted to do. He finally got up, and quoted me an astronomical amount for a subwoofer enclosure for two 10s.I ended up going back to Audio Tech in Lawton, and they once again did an amazing job! I spent another $2500 with them.So yeah, your customer service cost you at least $5500 from me ;)

He
Review №31

I went here January, 2016. The reason being I needed my suv tinted. The price was a little higher, I understand its an Suv and they are a little bigger. I had them do the job. TERRIBLE idea! The film they use is cheap. Save your money and go somewhere else. Not only was the film bad quality but the work they did was garbage as well. They failed to clean the glass well, thus leaving gunk and debris in between the film and glass. I took it back to get the windows re-done and of course they give me the runaround. After they re-do my front windows, they look even worse than the first time. 3 months later all my windows look more and more filthy from the poor job. Every time I look out my windows I regret ever stepping foot in that place.

To
Review №32

Excellent service. They take care of their customers. Very pleased.

Sh
Review №33

Good people. A1 work. Thank you!

St
Review №34

They did a very good job installing a radio in my car at a very good price

Ja
Review №35

If you want terrible customer service, this is for you. Walked in, wasnt greeted, and the guy behind the counter seemed to not care if I was there. Going somewhere else to get my windows tinted.

Ch
Review №36

Great window tint job, would definitely recommend!

Da
Review №37

Great service and knowledgeable

Ma
Review №38

They shuffled their feet for ten minutes or so before asking me if id like any info, then quoted some RIDICULOUS prices. i actually laughed at the guy when he told me how much. i looked it up when i got home and the dude quoted me over MSRP, before installation! ...LAME.

Ma
Review №39

Great Products. Great Brands.

De
Review №40

Its been almost 3 months and still havent got anything done.

Go
Review №41

Service was great

Th
Review №42

Worst customer service ever.

Me
Review №43

Very friendly staff

Go
Review №44

Great!

Cy
Review №45

Super service!!

Information
11 Photos
45 Comments
4 Rating
  • Address:3000 Kemp Blvd, Wichita Falls, TX 76308, United States
  • Site:http://audioconnectionswf.com/
  • Phone:+1 940-696-0789
Categories
  • Window tinting service
  • Auto parts store
  • Electronics store
  • Home theater store
  • Truck accessories store
  • Car stereo store
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:9AM–5PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Planning
  • Quick visit:Yes
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