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Goldcreations
2700 Midwestern Pkwy, Wichita Falls, TX 76308, United States
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Goldcreations

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Do
Review №1

For years I have trusted Goldcreations with my jewelry needs. Thom and Danette and staff have consistently taken my ideas or requests for a certain piece and have designed an end product that was quality both in workmanship and aesthetic appeal. I have never been disappointed!

He
Review №2

From walking in the door initially with my earrings that needed repair, until I walked out with the finished product-Polite.Respectful.Professional.Work was done well.Charge was not over the top.I don’t ask for much more than that.I would highly recommend and will returnbecause I understand they would help with design.Thank you.

An
Review №3

I had my wedding rings custom made here. Service is top notch! Thom is excellent and so easy to work with to get what you want. If youre looking for something different and special, tailor made to fit you, this is the place to go.

Ka
Review №4

Made a beautiful wedding band for me, great price & very quick in time! Love it!

Br
Review №5

I love doing business with Gold Creations! Thom and Danette are wonderful folks. They are always so kind and friendly. Wonderful customer service! They provide high quality products and services to their customers.

mo
Review №6

Customer service is always spot on. Very friendly and trustworthy. When your item is ready, it is ready. Never have to second guess their decision making. Had service with them a few months and they will continue to have my service.

Mi
Review №7

We have shopped here for a few years now! They are extremely helpful and courteous! Their price is comparable to retails throughout wf. We will continue to to do our jewelry shopping.

Sa
Review №8

Thom is great. Always cleans my ring for me and goes above and beyond. Thanks so much!

Te
Review №9

The people here are GREAT. Good service and even call you by your first name. Been going there for years. One time they were closed and I went down the street to K-Bond the guy there was so rude that I just left there. Will never go back there again. Just had to wait for gold creations to open. Yes I had to wait but it was well worth it. So if you want good customer service and pleasant people to work with I would advise you to go see these people you will not be disappointed. I guarantee it. Dont care if your spending 10 dollars or 10,000 you still get treated with respect.

Ba
Review №10

Thom has been wonderful in the designing of a special item for me. Very professional and makes you feel welcomed not just a person walking in the door!

Ea
Review №11

When we first experienced the love at this store it was in the 90ties. We went back this year as of last week to get a ring sized. The atmosphere is beautiful and the politeness is wonderful as well. Gold Creations makes one feel important and they listen and the service is great. I would highly recommend them for business. Great customer service with a smile. They welcome you with a smile and calming sense of we are here to serve and we welcome all. We are very pleased with their service. Keep up the good work. Yahuah through Yahusha sees it and one day. It will be work well done. Thank each of you. Good day.

Ch
Review №12

Absolutely fantastic customer service from the moment I walked through their door. They are very knowledgeable and genuinely wanted me to be happy with my engagement ring purchase without any pressure whatsoever. There are no unnecessary price markups and I found the perfect ring here. I will be a lifetime customer. Thanks so much!

Ta
Review №13

The BEST customer service. So polite and just all around great service. Prices are very reasonable. Will definitely use again . Thank you !!

Al
Review №14

Goldcreations is a family affair and they treat all their customers like they are part of their extended family. Their prices are extremely reasonable and their pieces of jewelry are amazing and of the absolute best quality. I recommend Goldcreations to all of my friends! They are absolutely the best!

Sh
Review №15

I would definitely recommend to anyone! Thom is awesome and works with you as much as he can to make sure you get what you want. He has always helped me out with resizing any ring I have, even if I didnt get them from him. I will only go to him for jewelry from now on.

To
Review №16

I had a custom necklace made and it looked very professional and reasonably priced i had no complaints.

Ad
Review №17

The jeweler is patient and can put together what you imagine, nicely.

Da
Review №18

I love going to Hold Creations. Danett and Tom are so sweet and do their very best to accommodate your jewelry needs. Pricing is very fair and workmanship is fantastic.

Do
Review №19

My son recently bought an engagement ring at Gold Creations and Thom was more than helpful in finding the right diamond and setting!

We
Review №20

Thom Russo and his staff are highly professional and wonderful to do business with. Our family has done business with Gold Creations for years. I bought my wife a new diamond ring for our anniversary, Thom custom designed the ring to her request. Shes had several compliments on the ring asking where it came from. I highly recommend Gold Creation, their service is great, prices are fair, and they are truly interested in making you completely satisfied and a customer for life!

sa
Review №21

Tom is such a great guy, he had my ring ready for pick up early, if you need anything done I would highly recommend Gold creations. I will be going back for any and all future needs!

Kr
Review №22

The customer service we received from Gold Creations was amazing! My husband purchased a diamond band from Thom that I needed to have resized. After having the purchased ring resized, I decided to take in a bracelet to have repaired and have plans on him completely redesigning my wedding set. I was impressed with his friendliness and exceptional customer service, he will now be our go to jeweler.

Re
Review №23

I love goldcreations they are the best in town with repairs and making beautiful jewelry..

Ja
Review №24

Gold Creations is My go-to Jeweler. They built multiple one-off pieces for me. My wife loves them. And I have never been happier. I would highly recommend them. Toms customer service is above reproach. I plan to use multiple times in the future!!!

Ni
Review №25

The staff was very friendly and they did an excellent job on my jewelery repair

BR
Review №26

I would only allow/ trust Gold creations with my jewelry. When I buy from Gold Creations, I know the quality jewelry I’m buying is grade A. Simply stated, I trust Thom.

Me
Review №27

Thom and staff are wonderful. I had a “forever fit” insert put in my ring to be able to get it over an arthritic knuckle and still stay on my finger. It turned out great!! They always take care of whatever I need.

Pa
Review №28

Thom has provided me with several repairs/modifications on my jewelry. It is a pleasure to visit his store and I have obtained several very unique pieces there. I highly recommend Gold Creatiins!

Th
Review №29

Thank you very much for taking the time to write a review.It was not my intention to come across as angry or self-important, and I apologize if I gave you that impression. Perhaps what you sensed in my handling of your request was a bit of frustration with myself when I was unsuccessful in explaining our shop’s position. Still, no excuse, and I’m sorry.With that said, I’d like to take a moment to explain to the readers why we (and many other jewelry stores) are hesitant to fulfill a request to provide monetary appraisals of jewelry pieces when two or more different buyer/seller parties are involved in a sales transaction.Simply put: It places us in legal jeopardy. Why? Because of the inherent conflict of interest between the buyer and seller, i.e., sellers want prices to be high and buyers want prices to be low. By setting a specific monetary value to a piece, we can be sued if one of those parties were to claim that our pricing favored the other party. That’s why we have to stay out of it.In this particular case, had the seller come into our shop on his own, we would have been happy to provide a professional, paid fair market value appraisal (assuming we were given permission to remove gemstones, test metals, etc.) because that appraisal would not have been used as a point of price negotiation in our presence. We would have simply made an assessment of the piece, and then the seller/inquiring party could have used the information in whichever way he saw fit.We hope this clarifies our position, and again, my apologies if I came across as rude.

Cl
Review №30

Really Awesome Jeweler extremely professional and courteous

Br
Review №31

Supper nice people!! Went above and beyond to get my order back asap. Cleaned all my rings while I was in there. 5 Stars from me!!

Ly
Review №32

Five stars!! Friendly service. Great craftsmanship. Have done business with this family for years. Never disappointed!!

Ka
Review №33

Service was extraordinary! They helped me find the perfect ring for a great price and sized it perfectly in a timely manner- will definitely be my jewelry go-to from now on!

Em
Review №34

Fabulous service! I have had 2 custom pieces made and am working on design for a third. The collaboration in design process is easy and fun! I don’t use anyone else for jewelry.

Tr
Review №35

Tom was super nice and very helpful! Thanks for making my ring perfect again.

As
Review №36

Had a lapis lazuli pendent made here. It is absolutely beautiful! Thom is very knowledgeable and friendly! Will definitely come here anytime I need anything jewelry related.

En
Review №37

Great all the time! Thanks Thom for always getting it done.

Br
Review №38

They were extremely helpful, friendly, and knowledgeable. We took in multiple pieces of jewelry that needed servicing. We received the finished product swiftly! We will most definitely be returning for our future jewelry needs.

To
Review №39

I’m sure that “Thom” the owner of Gold Creations was having some sort of problem going on in his head before I and my friends arrived at his store. But I have never been treated with such lack of respect. “Thom” obviously allowed his anger and self-importance to control him. And I would suppose his mismanaged ego won’t permit him to respond to this review with an apology.

Ja
Review №40

Best service Ive received anywhere! They are so creative and friendly and everything is the highest quality. Only jeweler Ill use!

sa
Review №41

They go above and beyond! Highly recommend.

Mr
Review №42

Great service and very helpful.

Mi
Review №43

Absolutely terrific service at a very low price. Changed batteries in 2 watches when a fancy store failed - at a fraction of the cost! Sending them my watch from a different state as yet another fancy store failed, twice...

Wa
Review №44

Went in with lose diamonds a few gold rings a design and walked out a month later with my dream ring and change!!!

Information
13 Photos
44 Comments
4.7 Rating
  • Address:2700 Midwestern Pkwy, Wichita Falls, TX 76308, United States
  • Site:http://goldcreationsjeweler.com/
  • Phone:+1 940-692-8631
Categories
  • Jewelry repair service
  • Coin dealer
  • Gold dealer
  • Jewelry appraiser
  • Jewelry buyer
  • Jewelry designer
  • Jeweler
  • Watch repair service
Working hours
  • Monday:9:30am–5:30pm
  • Tuesday:9:30am–5:30pm
  • Wednesday:9:30am–5:30pm
  • Thursday:9:30am–5:30pm
  • Friday:9:30am–5:30pm
  • Saturday:Closed
  • Sunday:9:30am–5:30pm
Service options
  • Curbside pickup:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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