Our tech Jake has been very knowledgable, friendly, and obtains great customer service skills. Our yard continues to draw attention to people walking by or stopping over. Many compliments. The service is fantastic. Never had any issues. The products are safe for pets and children. Any questions are answered right away. Billing is made easy. Great Job guys!
Absolutely love NaturaLawn and one of the best decision we made for our yard. Everyone we have worked with is great. They have turned our old yard of clover and crabgrass into a yard of grass. We could bot be happier.
For 2 years NaturaLawn has been my lawn care partner for weeding, feeding and over-seeding. Always responsive to special requests, always on-time, and always professional. Of all the lawn care companies I have used in the last 40 years (and thats a lot), NaturaLawn has been the best. I will be prepaying for 2022.
Update: we received a call from the operations manager and he fixed the issues. He refunded our latest treatment and provided free seeding later in the season. The problem was identified and determined the be lack of communication from our lawn technician.Such a bad experience with this company. We prepaid and that obviously was a mistake because once you pay, they don’t care if they make it out to your lawn or not. After 8 weeks and a non responsive technician, had to call and ask where they were and when the next treatment was. I was put on an ASAP list so they didn’t even have me on the schedule. When there was no activity on my account showing they hadn’t been there, I called to cancel and they told me my technician was there yesterday but no report was to be found. I cancelled and asked for a refund but got charged for the previous day even though there was no invoice or report. NaturaLawn has really bad reviews as a whole but the Baltimore office had good reviews so I took a chance and had a bad experience. I would not recommend using them.
Jacob, was early. Gave good tips. Brought our recycled trash bins from curb to garage. Grade A. Above and beyond. No other contractor has done this.
Weed free lawn. Color kept year round.
I do NOT recommend this company. We called the office to ask about plans and prices. The girl who answered the phone was extremely rude and unprofessional and kept giving attitude when I asked about the material they use being friendly or actually natural. I was referred by one of my friends to call them but I will never use this company after the attitude I received on the phone.
Just started with naturalawn, but very pleased with the communication provided by the company. had our first treatment today, and Kenny was real nice and very respectful of our property. looking forward to seeing our lawn improve with naturalawn.
Technician is great and well informed as i have experience in lawn care as CFO with US Lawns thru employee with franchisee owner.
They are consistent and dependable. Wpy2ld recommend for lawn care.
Chuck from NaturaLawn of America has taken great care of my lawn. The company is willing to do a great job while helping me keep prices within reason for my budget. 😊
Ive been using Natural Lawn for many years. Im a very particular customer and they have satisfied all my expectations. Their service also includes aeration w/seeding which greatly assists the lawn to return to its spectacular look after a bad weather summer had made the lawn struggle to look great. Their service has been a blessing for me.
Jeff the lawn specialist is just awesome. He calls before showing up, shows up on time does his thing and cleans up after himself. My lawn is looking great also. Quality people and quality products.
Ive used NaturaLawn for almost ten years. They have done a great job in helping to maintain my lawn and control weeds and insects. They always let me know when they are coming and what the treatment is for that visit. In addition they are always happy to chat and answer questions when they are here and always willing to answer a question on the phone.
Harvey was a true gentleman and had the utmost professionalism. He is to be commended for his attention to detail and knowledge of his job and lawn care.
Natural Lawn has exceeded my expectations. My lawn was looking wonderful after the first 2 treatments. Beyond that, the people at Naturallawn are amazing. I had a scheduled treatment the other day I forgot about l, got busy with work and it slipped my mind. When I heard their equipment going I forgot I had sprinklers running to water the grass. Not only did Ernie turn the sprinklers off he also brought up my garbage bins from the street! I can’t say enough great things about Ernie and Natural Lawn!
My small lawn was healthier and looked better than it had before treatments. Each visit was accompanied by a summary of the products applied, condition of my lawn, and recommendations if there were any. I felt I was in good hands.
I have been using Natural Lawn of America for two years now. Great company! My technician is Devin, his is very knowledgeable, personable and honest. It shows that he is very passionate about his work. Devin always want to insure that his customers are satisfied and get the best treatment for their lawn. I am very satisfied with the treatments that have been recommended for my lawn. My lawn looks wonderful all thanks to Devin!
My lawn looks great. The best it ever has since Bo has been my technician. Ive had several lawn service companies, but NaturaLawn of America is by far the best lawn service company Ive had in the 44 years I have lived here.
I am very happy with Natural Lawn of America. Their employees, specially Neil and Bo are very professional, knowledgeable and courteous and go the extra mile. It is a pleasure dealing with them. I highly recommend them.George
Brett Starr knows and does his job very well. When he explained something to me about my yard one time, I had doubts about what he was saying. But as it turns out he was right on the money what he said about it. And from that point on I never doubted him again when he explains things about the lawn treatments. And he improves my lawn every time he treats it. What more could I ask of him? Im very grateful for the service he provides and hope he never leaves NaturaLawn of America.
Kyle Abe treated our lawn just recently and was very professional and courteous. My main concern is weed removal and he made sure that all areas were properly treated and when done he used a hand blower to clean up any material that got on the sidewalk and driveway. He said if I had any questions to stop him and ask. He contacted me as requested to let me know when he would be arriving which I had requested. Stanley S. Jarrettsville, Md.
I am truly happy with the results of my lawn care. It took the second year for me to see the results, so patience is the key. I thank my tech. Phil for all the extra care that he has been taking with my yard
I would like to say,I am very please with my lawn. I would like to thank Jeff very professional and, respectfully. Keep up the good work
Joe was very friendly, knowledgeable and was very comfortable answering some questions I had. This is my second year with NaturaLawn of America and my lawn looks and health have improved dramatically. Thanks.
The young man who did our lawn was extremely nice and our grass did look very nice. There were 2 things that made us stop using the service: We repeatedly explained we did not need lime on our lawn (this is to reduce acidity and our soil tests showed our soil is alkaline) but they kept doing it anyway and would not let us keep the service unless they could keep liming!!! Also, The Natural in their name is a misnomer. They used numerous chemicals to kill the weeds and could not explain to me what they were and what each one did. We actually do want a Natural organic sustainable lawn. It has been several years since they stopped and all is fine. Our lawn looks good, we have lots of butterflies and I feel better about not contaminating our Bay.
Would like to be notified prior to visit. Lots of pine needles which I would have cleaned up had I known about grub treatment. I have also had had a lot of vole damage what is the answer to this problem
I had my 1st treatment for 2020 today. Jeff the tech is great. Very responsive and friendly. Always takes his time to address any concerns i have.
Excellent service and I appreciate the safer products for my children. They have always offered great service and the lawn looks great!
Russell and Marty are great! They are both extremely knowledgeable and offers tips to make my lawn look better. Ive see improvement in my lawn each season! I highly recommend the Naturalawn of America team!
The tech, Phillip, was great. He explained the service to me, answered all of my questions and follow through with everything he committed to. Great customer service!
Mike the specialist who visits our property is very professional, easy to talk to, explains what he is doing and why, and leaves detailed feedback after the visit.
I love getting compliments on my lawn on how good it looks as they walk towards the park, thanks to NatuaLawn of America !
Technician seemed knowledgeable, experienced and immediately took action in an area where he thought originally was outside of the treatment perimeter.
I have been very happy with my service. This year especially with the lack of rain, my yard did not have a lot of weeds. It also stayed green the whole summer.
Kyle does a very thorough job. My lawn looks great.
The crew arrived on time, very helpful and professional. They answered all my questions and got to work. Excellent job.
I just wanted to give some feedback on my service from your company. I am on my second service and I am very very pleased with my technician Jeff Lamb. I can’t say that enough. My lawn is really shaping up after one one treatment (my second was today).I was impressed that Jeff took the time to use the blower on my driveway to make sure no product was left in the driveway. This is the first time I have seen any lawn service company do this extra step in providing good customer service. He also took the time to answer my questions about an insecticide that I wanted to use in my wife’s orchard to make sure it was compatible with the product provided by NaturaLawn. He is very friendly and professional and you should be proud to have him on your team. He represents your company very well.Thank you for the outstanding service! I will refer you to my friends.
Ive been using NaturaLawn for years and have the best looking lawn on the street. Techs Don and Jake are great representatives of naturaLawn of America and truly show they care about their customers.Buddy Bull
Our Technician: Charles S Devilbiss is very polite and knowledgeable. He takes the time to walk around your yard and explain to you any problem areas if any and what he is applying during the visit.
I started using NaturaLawn a couple of years ago when japanese stiltgrass invaded my lawn, and my lawn has never looked better. Jeff Lamb is the technician that services my yard, and he always calls to let me know he is coming a day in advance, and is very considerate of my questions and treats anything that appears unexpectedly.
The tech (B.) called and explained the application he was planning to apply the next day. He was courteous and professional. And after the service was completed, B. left a detailed accounting of what he accomplished. We couldnt be more pleased with NLA of Westminster.
I have used NaturaLawn seasonal services and re-seeding service for 2 years and extremely pleased so far. Company personnel provides excellent customer service, to include interaction and information. So friendly and professional. Kudos
We had our lawn aerated and seeded recently. A few weeks later when the seed was germinating, it was obvious that little or nothing was growing in several small patches around the lawn. I notified the office and Jacob Leister came out to inspect our property. After determining that some areas had little or no new growth, for one reason or another, he reseeded the areas. He also was kind enough to apply additional seed to the entire lawn. Jake is a professional about his work and definitely works with the customer in all regards. Thanks Jake.
I had reservations on having a lawn service but I am totally satisfied with NLA and in particular Devin Jackson-White. Such a great gentleman and you couldnt have any better of a representative for NLA. We honestly believe Devin treats us and our lawn as if it was his own. Ive heard the horror stories of some lawn services out there but we rest assured were in good hands. Thanks N LA for your product but most importantly for having an employee as Devin.Bud & Maria Grace
This was my first season using Naturalawn and so far I am very pleased with my service and results. My technician was Jake, and he’s been consistently helpful and reliable over the past few months. I’ve never cared for a lawn before (moved here from nyc) so of course I had a lot of questions. Jake was patient and informative every time :) I know I can’t expect a lush green lawn after just a few months of treatment, but I feel like it’s on its way to getting there for next year. I just had aeration and seeding done, and when there were still a few bare spots Jake came back and seeded again. Great costumer service and I look forward to seeing even better results next year.
We have used Natural Lawn regular service and re-seeding service for about 5 years and extremely pleased with the results. In addition the customer service is wonderful. We love the idea of less chemicals and less risk of harming the wildlife the visit our property.
Our technician Devin has been great doing a meticulous job of caring for our lawn. This is our first year with Natural lawn after trying other lawn providers the past two years. We plan on using. Natural lawn again next season.
After struggling with my lawn for many years with minimal results, I contacted NaturaLawn of America. From the sales representative, Mike Kelly to the lawn tech, Jake Liester that performes my service, I couldnt be more pleased. I live on hill with plenty of trees which present their own set of problems. Mike & Jake walked me through every step of the process and answered everyone of my questions to my satisfaction. Its been almost four months and the results have been amazing. From a sketchy lawn to a full and lush lawn. Also Im happy knowing the treatments that NaturaLawn of America applies are environmentally friendly. Great experience.Mike ForemanFallston, MD
We have been very satisfied with NLA services for several years. This extremely dry summer has proven the value of those services. There are 14 houses on our Cul-de-sac. We have the only GREEN lawn on the street.
Easy and payment done on my recurring card in file. Thanks for a great lawn!
We have been with this service for decades & never have had even 1 problem.
Im not sure what all the fuss is about. Lawn treatment takes TIME to work just like anything else. Naturalawn started working with us at our last home to fix the grass( if thats what it could even be called) and over time the results were beautiful! Im in a new house and theyve started treatments here too. This is a PROCESS and there isnt any magic to making this happen. The only fast result for lawn treatment is to kill it! Theve been here twice and Im noticing some differences already but Im not yelling and screaming that my yard doesnt look like a lawn in a commercial! It doesnt happen that fast no matter how much you want it to. The customer service is top-notch and Jeff is always so polite when hes here and leaves a note describing the treatment for that day and any recommendations to help with problem areas. They are a friendly, affordable and easy company to work with!
I was considering going with this company, after having Scotts Lawn service for three years . ( with no improvement )...I first checked out the BBB and Im glad I did !!!! This company seems to be worse than Scotts !!
Natural lawn is great and so are there employees
They listen to your concerns.