Very poor experience with this company. Constantly having issues with our phone service. Now I cant get anyone on the phone to address my issues because their phone lines arent working. Im not impressed with this company at all.
Awesome! Rolando was on my system to fixed the issues before I realized he had even logged on remotely. Soon as he heard me say system displaying message System Alert he logged on to insure system was not compromised. Really appreciate the prompt response to insure system was not in danger of being hacked. Just another example of the PPS, Prompt, Professional, Service provided by Teltek.
We are long-time customers that recently implemented new, upgraded telephone technology. Company and staff have been very helpful in set up and navigating the many features. Easy to reach and prompt with responses, replies and service. Highly recommend.
Chris and his team have always been very knowledgeable and accurate. They work to make sure we have minimal issue and get me back up and running if we run into anything. I am very happy to have a local business who is professional, informative and able to meet the ever-changing IT and telephone needs.
Our company has been using Teltek Systems for a number of years now. Overall, we are very satisfied with their service. It is reliable and any issues that occur, are taking care of quickly. I like the personalized team approach, which is very important for a fast pace business like ours.
Great service with quick response time. I highly recommend Teltek as an MSP and telecom provider.
Teltek is nothing short of fantastic! Their prompt response and friendly customer service is top notch! Especially Reynaldo and Jose! They are always quick to respond and get the job done ASAP! I highly recommend Teltek!
These guys are the best!
Teltek is our vendor of choice for network cabling in the Maryland region. They have performed several cabling projects for us over the past year and the work is always completed as promised in a very professional manner. A large shop reconstruction project involving fiber and copper Ethernet was completed with minimal supervision due to Covid restrictions. We are engaging with Chris and his team for other telecom related support - I highly recommend Teltek as a telecom partner.
Great people over at Teltek. The support staff is very helpful, and is able to assist quickly with open tickets.
Fast and efficient service and always a live person to assist you. Technician Rolando was fast and knowledgeable in getting me up to speed in record time. Thank you!!
My experience with Teltek is always great. The reps are always willing to help and the response time is great. Fantastic service that I can count on!
My company, My Cleaning Service in Baltimore, uses Teltek Telephone Systems and they are very useful to our business. Very supportive and easy to work with.
I love working with these guys, in all honesty, when working with providers, especially for a small office, being available it is super important!! I am delighted with their service and professionalism.
Brian in the corporate office was so accommodating even going to far to listed and assist. He would call me to update me and follow up to see how things went. True customer service.Tim was our technician and he was INCREDIBLE. He knows his stuff inside and out. He took time to walk me through programming questions and made sure I understood and tested everything 2x before he left.I received a follow up call from a young lady today to check in to make sure we were happy with everything!
We were very pleased with the overall service that was provided to us by Teltek. From the initial call, where information was gathered to ensure the technician who came was prepared for our needs, to the completion of the service call. Our technician, Dave, was very knowledgeable, friendly and extremely helpful. He not only helped us with the current problems (which we initially called regarding), but also gave us good tips for continued maintenance of our system. Thankfully, we choose the right people to call!
The customer service was wonderful! Mariano was so very helpful each time I called. And Bob the phone man was a joy to work with! He was fast, very helpful and had a great sense of humor! I cant thank you all enough!
I have used Teltek for more than 7 years now. The service is excellent and the staff is knowledgeable. Any issues that have come up (as they will with any phone/computer system) has been resolved quickly and efficiently. I definitely recommend this company.
We recently had the pleasure of working with Teltek Systems on an 8 site installation of 70 displays. The Teltek team, lead by Tom was very professional, punctual, and extremely capable of handling multiple unforeseen challenges that we faced. I would recommend Teltek to anyone in need of the services they provide, they are top notch and easy to work with. 5 STARS - Dustin Hall - Business Development Manager - Network Infrastructure.
My company moved offices and transitioned to a phone system and network designed by Teltek and myself. Teltek was instrumental in the process and brought a high level of expertise to my company that I would happily recommend to anyone.They are very professional, prompt and courteous to deal with.
I was so pleased with the service/company from day one! The staff is so nice and helpful, with a timely response to your calls. I highly recommend their company!
We were very happy with Teltek and the quick service that they provided and there overall service that was performed. Their techs are very polite and very nice to deal with.
We moved offices recently and called on Teltek to assist us with setting up our phones and extensions. Senior Telecom Technician, Bob Nicoli, assisted us.. He was personably, patient and very helpful. He gave us his business card and offered to personally take our calls if we had any other questions that he might be able to answer for us. (We’ve already taken him up on his offer & he walked us through the solution to our issue with ease!) Were very happy with our experience; our phone systems work great now & we cant say enough good things about Bob, the Phone Man! We plan to call on Teltek the next time we need assistance.
Was referred to TelTek from another business and I am grateful for the referral! Our small dental lab (Maryland Dental Lab, Inc) moved our operations to a brand new location in January of this year which proved to be a lengthy process and TelTek was right there with us all the way to insure that we had phone/computer service the day we officially moved into our new offices. The quoted price was great - they installed 12 voice and 12 data ports in many locations throughout our office and lab. The price included the careful removal of our phone system and re-installing the entire system in our new location. The technician - Dave - was extremely knowledgeable and thorough as he explained the job and answered any questions. After only a few months, we decided we needed a new data port installed in a new location and again, the quote was very reasonable and the work was done in a very timely fashion by Dave. We could not be more pleased and will continue to use TelTek for all our future needs. I would recommend them to everyone!
Had a fantastic time at the party. Thanks for the invitation!