Purchased my first European vehicle last year. Tires on it were adequate to get me thru this spring. However, now was the time for a change and so ordered a nice set on Tire Rack. Wanted an experienced repair shop to handle this. Had a miserable experience some years ago with a shop that use an impact wrench shearing off the lug completely. Since then have always asked whether a torque wrench(much preferred) or an impact wrench was used. This question never caused an issue...until now.When I asked Buck this there was a pause. Then he read me the riot act. Saying that the mere asking of this question was tantamount to asking a surgeon if he washed his hands prior to heart surgery. Whew! Then he gave me chapter and verse regarding his 40yr. experience working on the finest of European motors. I attempted to assuage him by relating my prior bad experience and that my question was not intended as an insult.At that he said he didnt put on tires purchase outside his shop. Then hung up.Long & the short of it my next call went to another shop. Same question again and it was politely answered.Buck does have a fine rep for quality work(I WAS referred by one of his previous clients).But like Tom Pickles several years ago Buck does have an issue with questions he feels are beneath his dignity.For the record. Ive dealt with cancer surgeons and oncologists. Asked many questions Im sure theyve answered scores of times and was always treated professionally and politely.To compare himself to them is beyond ludicrous and insulting.He should be called out on this and now has.

I had an amazing experience with Buck at European Imports. I ran into a flat tire on Mothers day while they were closed. Buck saw my car stuck outside his shop, and helped right away. I had it back in my driveway in no time, it was a great price and even better service!

Im sorry Josh had a bad experience but I have been so pleased with the service Ive received from Buck and his mechanics that Id give them more stars if I could. First, Buck doesnt need this review or to market his business. Hes been around for years, has an excellent reputation, and is always very busy. He takes time to explain what the car needs and why in a relaxed, friendly, and unhurried manner. He knows I am here on vacation but has always treated me like I lived around the corner. I literally could not be happier with the service Ive gotten at European Imports Service. To top things off, Bucks crew is among the friendliest I have ever experienced. I wish I lived closer so I could bring my E-46 BMWs here for regular servicing.

Well established hometown garage, specializing in upscale euro cars. But I talked them into service work on my jap. Top shelf work at reasonable cost.

The most reliable European carrepair service in Rhode Island.Excellent!

Horrible, called for a simple estimate ended up with a angry shop attendant that wouldnt do a job for less than 600$, rude on the phone and laughed at the fact that I was just calling to get an estimate

Buck and his crew are a pleasure to work with. They repaired our car at a significant saving over the dealership cost.

Expensive parking fee