Tax preparer Janet Jones is consistently excellent. She’s friendly and knowledgeable. H&R Block Westbury has been our go-to tax preparer for the past 6 years for reasons like this.
Mrs. Chen was a pleasure to work with. She was professional, knowledgeable and clear in her explanations. And she was very personable. I felt very safe in the office where they have Covid procedures in place.
We were there twice trying to get our emerald card account fixed. We worked with Yunping who went above and beyond to try to get this issue fixed. We were extremely satisfied with her.
My Tax Expert was excellent. She was thorough and professional. Score 10
Phedre Cadot, my tax preparer, was excellent.
Excellent place Tilsy she the best
Good customer service and experiance
My accountant was fantastic.
Ms Chen is very helpful and confident
Good quility service.
I work with Michael Landsman every year. He is professional, pleasant and excellent at his job. I trust him completely.
I just finished my appointment with Tilsi and if I could give more stars than 5 I would. I was greeted by a nice gentleman the minute I walked in and offered coffee and Water. Tilsi was so nice, sweet and very knowledgeable with any questions I had. She took the time to look over all the paper work I had and I loved I could see everything she was inputting. I didn’t feel like I was being rushed or anything. So happy I was recommended to her and will definitely be coming back for future taxes!!!!!! Thank you H & R Block!!
The preparer was knowledgeable but he had many problems with the computer program making what was to be a short visit a long one. In addition, he did not review the pricing before hand, offered a coupon that was never applied. I was shocked to find the fees were more than double what Ive paid other preparers.
Tilsi was very efficient and a pleasure to work with. She was very knowledgeable and explained how the new tax laws effected our return this year.
The experience was very good. The tax preparer was knowledgeable and nice and the staff were cordial.
This is the 2nd year my mom as had taxes done at this Westbury office. Both times she received a IRS bill a month later saying she owed more money. When I tried to call Westbury office about it, I was directed to a general number, because Westbury office is closed after tax time. The woman I spoke to tried to be helpful but couldnt solve the problem. I was told to try going to an office near me that WAS open. That office told me that in order for them to look further into the matter, I would need to pay another $99. It seems they cant do it right the first time and when you go back for help they make it impossible. Bad customer service and bad policy. Never going to any H&R Block again.
Great service from Janet!!! She is helpful and answers all questions! Everyone in the office is friendly :)
Tilsit is extremely helpful and kind, very knowledgeable.
Genevieve makes it so easy and simple for us!
H&R block makes doing my taxes worry free i actually tried to do it on my own and i gave up. I am so glad I have H&R block to go to they do everything its worth the money.
Quality of service was excellent. My preparer was knowledgeable and friendly.
Tilsi is always amazing and the reason I come back year after year
The service was good but the price is a little high
Tilsit, in Westbury NY (post Ave) is amazing, very patient and helpful. I will keep coming back to HR block because of her.
We have been clients of Carole Stuber for over 25 years.
H&R Block is always professional, courteous and treat their clients like family.
Very profesioal staff, and tax inforamtion was clearly explain
Cordiality
Too expensive
Great service and very knowledgeable.
Very nice people there.
I been a client my whole adult life.
Ping is Professional!!
The tax filer is the professionalist, she knows each and everything about tax return.
Very professional and close to home.
Easy and accurate
Very professional and quick
Yes have been using H&R Block for the last 10 years
Great results
See you next time
Accountant
Excellent service and hospitality
Professional behaviour
They helped me a lot
You are way ro EXPENSIVE!!!
Been filing with h&r for years
N/a
Mary kiernan
Michael is great!!!!
The personal
Likely
Professional
The kind and helpful service, she helped me carefully throughout the tax process.