They didnt let me know i was going to have to put down a 600 deposit along with the 300 payment crazy never have i ever had to do it.
I would give 6 stars if I could. I had a long set of issues thrown my way today and the team at Aldrich helped get me thru all of them. Thank you many times over.
They have been our go to company for the past 29 years. Great quality commercial grade tools at a fair price. Super helpful staff.
Great customer service and wonderful tools to rent ...they have just about everything
They always have what you need and and are very good at recommending the rite tool for the job and how it works. Old school with modern tek.
Building, remodeling or just a quick fix..This place had all the tools you need..From small equipment to large, they can accommodate your needs. Been around for 60 years so they must be doing something right..
The team at Aldrich is the best.
Very helpful! Outstanding service with people that care about what their doing. Asked good questions, steared me in the right direction when he could have just sold me more expensive equipment. Thanks!
Great service! Really try to make sure you get your job done right.
Tools could be maintained better. Prices not really competitive. If I am gonna pay a premium to rent equipment, I would expect it to be in better condition. I dont use this place much. When I do I remember why I dont.
Best tool rental around; excellent choices of tools that are hard to find.Great knowledgeable staff to help, I’ve been a customer for 25 years.
WOW what can I say about this and its guy. It was the day before getting the hurricane and everyone was sold out of generators But not this place. Me my wife and my 15 month old son drove 30 mins to buy a generator from aldrich. We purchased a generator and something minor needed to be changed but I said Ill purchase another one a more expensive one. They refunded capital one credit card and reissued the sale but capital one locked my card and refused to release my funds for 2 business days until the refund processed. Visible upset one manager from aldrich got on the phone with capital one for me argued and explained they issued the credit but capital one wouldnt budge and basically stated they didnt care if my family died because I couldnt provide for them after being hit with a hurricane. Ive cancelled all my capital one credit cards. My family and I left Bank of America raised my limit in minutes and we called aldrich and said were on our way back they dont hold things for customers but they made an exception. We arrived one of the guys showed me how upset he was at capital one for what they did to us he wrote a long complaint to them on Twitter Facebook ect and got a response from them which still got us no where. We purchased the generator and gas cans and they filled the tanks up for free. WOW these guys know customer service they have a heart and they really care about the customer. I definitely will buy all my equipment from them from now on they went over and beyond. Did more then anyone could ever ask them to. The owner stepped in at one point vs capital one as these guys are amazing and Im sure the owner knows hes got 2 great guys upfront working his counter and the guys out back are too. THANK YOU very much for treating my family like yours especially in a scary time thank you for everything it doesnt go unnoticed and definitely not unappreciated.
Bad customer service.I told them that the stomp grander machine was not that good. He argued with me and told me that he didn’t care because they already got my money! When I asked to speak to the manager, he told he was the manager! I would not recommend this company to anyone!! All I was trying to tell them was that the machine needs the teeth sharpened.
Wide variety of construction and heavy-duty tools for contractors.
Great deals great staff equipment lacks maintenance
Fast and easy rental from the Good Ol Boys. Very impressive mounted game display withing the store, No seriously, you gotta see this.
Guys are very helpful and courteous. Excellent assortment of equipment.
They have an assortment of tools here. The staff is very helpful.
All Ok !
The original tool rental in this area. Great service.
They fire there employees for no good reason and without warning. And around the holidays!!!! So not cool!!!
Always has a good selection of quality tools to rent
They have a large variety of rental tools and equipment
Rented me the right tool for thecjob
They are always very helpful
I was returning a floor sander which it was apparently old and defected, when i try to explain the problem at the front desk,the two guys working in there refused to hear the complain and tried to block me off talking in their own rude waymy message was not about to ask any credit back more like trying to say, do not screw the next renter as you did with mebut unfortunately they did not even gave me the chance to say itDO NOT waist your time and money with this low class and uneducated people..
The staff treats you like a person
Good service
Friendly people. Especially Bob!
Good service
Fast
Great!