I had scheduled for 3 rooms to be cleaned, protected and deodorized. My living room is quite large so it counts as 2 rooms. The time window was set for 9a-1p. At 8:40 a I received a text that the technicians were on their way. They arrived at 9a and were out and gone by 9:35a. They did a super job and were very courteous. Used them before, will use them again.
We asked for upholstery cleaning, informed Stanley Steamer when we made the appointment that the couch had animal odor, they said they have a special cleaner for that, The two employees get to my house I talk to one of them on the phone told them I was on my way from work to bring them payment, there were two capable adults in the house at the time as well but they refused to get started until I paid them up front, I asked if this was customary to charge your customers for services you have not provided yet and he said yes because we’ve had people run out on us before, When I got home from work the couch was dry, it stunk real bad still and the stains reappeared, I called the company, they refused to come back out saying I refused the special cleaner, why would I refuse the special cleaner, that was the exact reason I called was to get it specialized cleaned. The manager Mathew was extremely rude and unwilling to fix the problem. Please don’t use Stanley Steamer, you’ll be so disappointed like I am
I absolutely love my first service from Stanley steamers. I didn’t know my carpet could look so pristine. Their additional services such as protection and deodorizing was amazing. All for a great price. Thanks Carl & Bryan !!!!!
They always do a good job gor me. That I why I always call them when I need some one to clean my carpets. Very professional and courteous. I will always used them and refer them to my friends and family. Thank you Stanley
Cleaned my carpet really good just wished you all could of gotten all my paint specks out of the carpet too seams like a well known capet cleaning service would have some kind of way to get those out of carpet (small paint specks) i had to get on my own hands and knees to get them 95 %out. But the carpet did come out very very clean what you all did plus the workers were great too thanks for helping me out
Thank you!!! Great team work. My entire carpet area feels clean & soft, looks smackin brand new! Man oh man, my carpet looks lighter in color!!Great job!!! 👍😃 Thank you Ryan and Christy ☺️
Chris and Tony were very polite and professional. They answered all questions and got right to work on my carpet. The results were very good, and this team was a very nice couple of workers with whom to interact. I am very pleased.
They were on time ..text me when on the way.came in did a great job and out in no time. My rug is 25 yrs old.. it looks like a new rug today..fantastic job...to rent machine drag it home do the work and drive it back is 75 dollars. They cost 90 dollars and did what the rental machine would not do..I will never rent a cleaner again. So much easier and so much cleaner..the rental doesnt have the power Stanley steamer brings to the job...like I said. My 25 yr old rug looks new...amazing...
This is the second time I have used Stanley Steamer in Brevard (Melbourne). The first time they came and picked up my rugs and they came back awesome. The second time I gave them a 17 x 14 wool rug and they did a fantastic job as well. I am very impressed with their service and the care the gentlemen had when delivering my oriental rug! I would definitely use them again.
Mark Srewart and Morgan did an awesome job. My husband and I are very happy with both the area rug and upholstery cleaning. My sofas look like new. We are looking forward to having Mark Stewart and Morgan come back to do the rugs in ALL the bedrooms.
Mark and Ryan did a fantastic job cleaning the tile throughout our house! They were gentle with our belongings and furniture. I would highly recommend.
They did an excellent job! Very polite and helpful, made it as easy and painless as possible. They were careful with everything and very kind with our older dog. Customer service oriented, professional, courteous - and I love my clean house!!!!
Absolutely wonderful! They cleaned, deodorized and added an acrylic protectant to my antique family living room set. It’s beautiful once again. Thank you, Chris and Morgan, for everything.
They arrived on time, very pleasant, professional, cleaned my carpet. I was very happy with their service and look forward to using them again. Thank you
The guys did a beautiful job on my white leather sofa and my tile floors. Just beautiful. I did not know Stanley Steamer cleaned leather. Just thrilled!!
I had three dirty, stained bedroom carpets cleaned, deodorized, and protected. I was given a 2 hour window and they arrived within the first hour. The office called to let me know that the technicians were on their way and answered any questions I had. When the guys arrived they asked me to point out any problem areas and went right to work. It took less than an hour and the carpets came out beautifully. I was a little concerned about the deodorizer due to my allergies to perfumes but the smell is pleasant and not overwhelming. I would definitely recommend them to others!
This was our first time hiring Stanleys steamers and I will most definitely be hiring them again. The guys that came they were very friendly, respectful and professional and they did a very good job. Thank you for your services.
We just bought a townhouse in Satellite Beach. The previous owners had pets and there were numerous stains on the carpet. We werent sure if the carpet was even salvageable. Stanley Steamer cleaned the carpet we were amazed at how good it looked. We were very pleased and impressed with the two young technicians. They were extremely professional, knowledgeable, and friendly.
I have used Stanley Steemer for years. Always a positive experience. Very professional, very polite, excellent carpet cleaning! Highly recommended
Took 3 large area rugs to clean then return. The men Very courteous and kind. Customer service excellent.
Kelli and Nick were both professional and did an awesome job cleaning the carpets. They were in and out in a timely manner. Kelli and Nick are a definite asset their company. Super nice people too!!!
I am very happy with the people that were sent to my home and with the completed job I would recommend them for all of your cleaning needs.
They were wonderful! Terrence and Frank were so friendly and professional I would absolutely hire them again!
I got furniture from my in-laws and had it cleaned and deodorized. It looks and smells better than I imagined! The deodorant doesn’t have any smell so it doesn’t make my fiancé’s allergies act up
The personnel, the two man team that reported to my quarters was extremely curteous and professional. The results of their work was also just as pronounced. Really Pleased, Overly Pleased will the results.
Technician did an outstanding job, got up the stains my kids made in their rooms. Took the time to rake the carpet after the cleaning as well. 5 stars from me
The guys that showed up were pleasant and efficient. They explained everything before they started. The carpets look great and the sofa looks like new. I am very pleased.
We had our carpet cleaned by 2 great employees today...Fern and Woods.They were very professional, polite, punctual and did a wonderful job for us!!Thank you very much for the great service! We will continue to use your company in the future.
The technicians were very polite. Ryan explained the process they would be using. Everything was done completely as he said. They worked well in unison. My condo was clean and tidy when they left.
I had carpet in one bedroom cleaned (clean, deodorize, protect) as well as tile/grout cleaning in the adjoining sun room, bathroom and kitchen. Team was very polite and timely... worked fast and did a great job. Did not realize they were going to be able to get the carpet as clean as they did! Entire house smells, feels and looks clean. Thank you.
Have used Stanley Steemer for carpet cleaning for years. Always very reliable. Also the doormats they sell are the best!
Great work, on time and the two technicians were courteous, prompt and efficient.Bravo Zulu! AKA 10/10.
We have 2 kids and s dog. Our carpets were very dirty. Stanley steemer came in very professional and cleaned our carpets like I would (if I had the equipment) . I was fully informed on the procedure and price. I definitely recommend Stanley Steemer for all your cleaning needs.
Good value service.... just dont like the sell you extra services pitch. I want what I ordered..thats it.... will use them again
On time, quick, and clean! Carpets look amazing!
Stanley Steamer was on time, 3 nice men came. They got right to work and it did not take much time at all. Very pleased with their service. I would have it done again.
Very professional. Microfiber recliner chair looks great 👍🏾👌🏾
They did an awsome job in a timely manner,wore show coverings,love SS Highly recommended
They were very professional. They checked the areas that needed cleaning and advised us on what they were doing. Carpets are lovely and we will use them again.
Service was professional and outcome was great! Other carpet cleaners leave too much soap residue behind. Stanley did a great job!
They did a phenomenal job with the large rug in the family room . There were some pet accidents and they did great !! Looks brand new !!!! I recommend them HIGHLY !!!!
I have used Stanley Steemer for well over a decade, but had not done the carpets in a while with the covid pandemic. They were in definite need of some extra TLC and they did a phenomenal job as always.
Kelly was so professional and knowledgeable. We got our carpets cleaned several times a year and always use this Stanley
Technicians were nice and worked quickly however, I have cushions that look like they have water marks on them. Dissapointing....
I always ask for the same technicians and I am always happy with the results! Thank you
Very professional courteous staff!
Guys did an awesome job cleaning rugs. While they were here I asked about having my kitchen tile floor done. Even though I didnt have an appointment for that they showed me a sample of how it would clean and cleaned it on the spot. Floor came out great! The guys were great and so was their work. Would highly recommend Stanley Steemer!
So easy to book online! They showed up on time, answered all my questions, allowed me to add on to my order, finished quickly and did a fantastic job! I couldn’t be happier!
These guys cleaned our house and did an awesome job. Cody Crumit and Dom Romero were knowledgeable, helpful, and highly professional. They even helped me fix my garage door! Above and beyond. They have earned our repeat business for sure. Our place looks great!!
Absolutely AMAZING!!! Ive never used a cleaning service before and my carpet looks brand new. I highly recommend them to anyone and will definitely use them again.
Excellent job of cleaning the tile grout throughout the whole house. We will use your service again and recommend your service to others. Thanks for a great experience. Also reasonable prices.
They were good ! Courteous respectful and professional ! Highly recommend
Arrived on time, listened attentively to concerns & carpet issues, were very professional and worked in a timely manner. Were able to fix hole in carpet and ripped up carpet from puppy. Good quality workmanship. Would use again.
Dry nice polite hard work
Cleaned my Carpet and my tile floors both are 13 years old looks brand new. Do outstanding job on tile. Have used them for many, many years. Always cleaned cut employees, friendly and attempts to do the best job possible. Make sure you look for coupons in mail want take from internet. Needs to accept internet coupons from Stanley Steamer was told different franchise and they wouldn’t take. Had A 30 percent off coupon code from internet and they wouldn’t honor. Beside that the work was outstanding.
Arrived on time, very friendly and professional. Price was very reasonable for the services performed.
Awesome customer service from beginning, end and after. Technician was on time, friendly and professional
The young men who cleaned our carpet and couches were courteous and professional. They did an excellent job on the carpet and the couches - we are very happy with their service.
Im completely satisfied with this company thank you and I will be using this service again
Fern and Mark were the technicians that came to clean our tile and grout. They showed up within the time frame requested and were courteous and professional. We did the initial walk through and they were very knowledgeable and pointed a few things out. My expectations were a bit high due to the textured tile we had, so they offered to test a spot or two so we could see if we wanted to go through with it or not. We could tell right away that it was going to look much better. We relaxed on the balcony while they went to work. They kept us apprised of their status throughout as they worked, which was great. I would certainly use Stanley Steemer again and would ask for Fern and Mark by name.
Cody was professional, respectful and just plain lovely!😁 He answered all of my questions, plus used all covid precautions! 😷 The pricing was great, and so are my rugs🥳. Thanks so much 💛
They are the best! The two young gentlemen’s who arrived to my home was welled mannered, polite, and had great customer service. I have seven kids running up and down my home. So someone can only imagine what my carpet was looking like. I thought I would’ve need to ripped the whole thing up and replace the carpet. Everything you can think of that children( boys at that) could do to a carpet was done. Stanley Steemer did there thing and brought that bad boy(carpet) back to life... lol! I will definitely use there services again🤗
I had my tile and grout clean and sealed.
Excellent the livingroom set looks brand new well worth the fee
Great service. Thanks.
Professional, informative and offered services and products for future visits and even offered some today if I was interested. Great job in a timely manner.
Super quick an easy. Scheduled online, got an accurate quote, was kept updated via text and email. The technicians were super helpful and quick. My rug looks brand new!
Friendly techs and professional manner
The techs were friendly, professional and efficient. They explained the service that would be provided and what we could expect. They protected our carpeted areas. Service was completed in a timely manner.
Had tiles cleaned in some rooms in the house today, the difference is night and day and I do spend time steaming them myself every other day. So the quality of the product was amazing and the quality of service was SUPER! The guys were efficient, polite, and professional and in such a timely manner. Highly recommend.
The two tech’s we’re very through and did a outstanding job. Great experience. Thanks Stanley Steamer Will see you again
Stanlet Steemer has good reputation. I was not disappointed. It was easy to make appt online. I was given updates as to when technicians,would be here. They arrived on time, were corteous, and got the job done on timely manber. I knew price of job upfront. Would use Stanley Steemer anytime!
Awesome customer support! Quality service and professional crew. Excellent product!
The house smells and looks amazing! The guys were pleasant and professional and did a fantastic job.
We used Stanley Steemer for our business building. There were printer ink stains, coffee stains, tool grease stains, and a lot of dust from renovations.I really wish we had taken before photos because the after is such an amazing difference!The women who I spoke with over the phone to coordinate the cleaning (Sarah and Gigi, were their names I believe!) were so incredibly helpful and sweet! They were so patient with me as I had to go back and forth a couple of times during our communications and they really tried to work with us and our time restrictions. They were also able to look up our business and found measurements they had from a previous cleaning many years ago and were able to give me a quote right then which was great.We were able to schedule a cleaning for the same week, the guys came when they said they would, worked fast, were careful with our furniture, and we couldnt be happier with the results!We will definitely use them again! And after the positive experience I had scheduling them at work, Id want to use them in my home in the future whenever we need our carpets cleaned!
They were very professional and did a great job.
Cody showed up and took care of business. Explained everything involved and thoroughly cleaned the area rugs and the carpet. What more can you ask for. I am very satisfied.
Very good job and good crew.
Excellent crew! Very fast service, very polite, professional! Hope to not have to use again but will if needed!!
Very fast very good service technician very polite and knowledgeable
I called in the morning and received service the same day. Awsome.
Great service! Arrived on time, got the job done and my carpets look great! Thank you!
They removed a year’s worth of pet stains! Looks brand new! Thank you!
Excellent, on time, professional, great job.
They were on time, professional and kind. They did a great job cleaning the carpets! Thank you
My carpets look awesome, they did a super job.
Excellent service. The guys did not waste any time. They went right to work cleaning my living room furniture, area rug, and 2 rooms of carpet. Everything looks beautiful. I highly recommend.
Great customer service! Both guys were friendly, very professional and worked hard. They did a great job!
They well not move furniture to claen the area rug in the living room.
The manager Sarah is not customer friendly, I had a discrepancy with the online order and what was intended, the difference between a chair and a couch, I received two emails from Stanley Steamer one listed chair for the order confirmation and one listed a recliner for the schedule confirmation, I was and am sure I selected couch when I placed the order but shame on me for not checking. While the difference is only about 40 dollars, it was the principal of the situation and I would have expected Sarah to be a little more customer service oriented and worked with me on the price but there was no compromise and in fact told me I selected the chair and not the couch, as their system, because it is the same cost does interchange chair and recliner and the price is higher for a couch. I showed Cris and Mike the two emails and they noticed the differences and the different confirmation numbers as well. If the system can interchange item types and then issue different confirmation number is it not possible that an error between a chair/recliner and couch could have happened? Sarah made no attempt to handle the situation and work with me, she was too hard lined and therefore earned a no star rating, I gave 2 stars due to cris and mike being more customer service oriented and all around great technicians if I do recommend this company it will only be because of them.
Polite team that arrived on time to clean my hard wood floors. Results look great!
Stanley Steemer always does a good job for us. From cleaning the light colored couch that I shouldn’t have purchased with having kids, to rugs, and to the light colored grout that only a man who has never cleaned a day in his life would have installed in a remodeled house. I recommend this company for your deep cleaning needs!
Stanley Steemer has always done an excellent job cleaning our carpets. This past time was the best! Cody and Chris did a phenomenal job getting out a red wine stain (you can barely notice it). The most thorough cleaning, stains removed, and you can rest easy knowing it is allergy and asthma friendly certified.
I love Stanley Steemer! An amazing job fast and courteous and very reasonable on the price!We have done business several times and will continue to do so. Thank you for a great job!
My tile in my bathrooms came out beautifully! The area rug cleaned up like brand new. Very curious and very professional!
They were early courteous hard working and fast.i would use them again as well as the price was great.
Pay was not equal to the job requirements.
Chris and Kelly did a wonderful job! They were professional and extremely efficient.
The guys were polite and professional going about their business. They listened to my concerns and acted accordingly. Reasonable pricing, no more rental rug equipment for me. They were fast and did a great job.
Great rates