I cannot stress enough how absolutely wonderful and amazing everyone here is. They work so hard and are so compassionate and understanding. I highly recommend them to anyone and everyone. They are easily the best vets around! Absolutely stupendous in every way- Im so grateful to everyone there!
Absolutely love everyone there! Genuinely care about the animals! Always willing to help with any questions
I love Creekside! Theyve always been compassionate and straight forward with my pets care and have worked me in for (mild) emergencies more than once. The two locations make it convenient whether you live in Lafayette or West Lafayette. I love seeing Dr. Jackson but on the occasions when Ive been unable to have her as my vet I didnt worry because all of the vets and support staff are so knowledgeable, caring, and friendly. One of my old pets was a terror at the vet and I was nervous to switch vets because of her, but Creekside alleviated all of my fears and were able to help her be more comfortable in their care. I truly feel that they have your pets best interest in mind and I dont hesitate to recommend them to any and every animal person I know and work with!
My dog has hot spots on her and they gave her a shot and send her out. She still isnt better and I feel like they just dont care its all about the money with them. They refused to let me go in with her and Ive been vaccined and said I would wear a mask. I honestly question if they even did anything after they charged me 111. Since she isnt getting any better. Very bad experience and now she is going to a new Vet after 4 years.
My cat went here this morning because he couldn’t breath after he had surgery last week. They missed diagnosed him, sent him home tonight and not even a few hours later he had to be put down somewhere else because they neglected the fact that he needed to stay here overnight. And now my best friend is gone. Thanks Creekside. Would not recommend.
We took our then kitten to this clinic in 2009, staff was great. So when we add another kitten to the family in 2010 we made Creekside our family vet. Our first cat, at a young age, was diagnosed with renal disease in 2015, so he had to go on the renal diet. The vets at this clinic said that a renal diet would be perfectly fine for our healthy cat as well. That cat ended up with a lot of health issues. We entrusted Creekside with our fur babies all the way up to 12-31-18 when we had to put the renal disease cat down. A few days prior, we had taken both cats in for their annual exam and vaccines. Dr Jackson administered a rabies vaccine to our sick and dying cat. Before the visit we knew that this baby didn’t have a lot of time left but he was still jumping up on things and he was still in good spirits and wanting to be apart of whatever was going on in the household so our cat wasn’t ready to go quite yet and we weren’t ready to let him go quite yet. After dr. Jackson administered the rabies vaccine he went downhill very quickly, in a matter of days. It became obvious we had to put him down. So we made an appointment with Creekside and took him in to have the procedure done. The staff was very caring through the whole traumatic experience. It wasn’t until the last three years since that I’ve learned from other vets that you don’t give a cat that sick a rabies vaccine. I have also learned that it is harmful for a healthy cat to be on a renal diet. It causes muscle wasting along with other issues. So they took our perfectly healthy cat over the years and made it very unhealthy. So in my opinion they took both our cats too soon.
I had a wonderful time with Creekside, I had been with them since 2016 and had to end up moving. My puppy ended up having a myriad of congenital disorders that were skeletal. He has been in a lot of pain and as a student I couldnt afford surgery options. The staff at Creekside were very understanding and non judgmental. They planned around my budget and gave me the best treatment I could afford. Dr. Bertsch in particular was fantastic. She completely understood my position and never talked down to me. I would absolutely recommend them to everyone!
Our 3 Havanese dogs love Creekiside! The vets truly have the dogs best interests in mind. One of our dogs was scheduled for an ACL repair but on the day of the surgery the doctor determined that she has had healed enough to no longer need the surgery. They easily could have gone forward with the surgery and billed us a huge amount, but instead they called it off because it was best for our dog. They are kind, responsive, and truly love our dogs.
We are always very happy with the care shown to our pups here. Their kindness and attentiveness always shines. Thankful for them and their quality care!
Our fur baby ended up with a large wound. They took him in immediately, filled us in on every step, and had him fixed up in just a couple of hours. We are proud to say we now go to Creekside and we won’t be going anywhere else here in Lafayette! This place is the most caring compassionate animal hospital in the area!
They helped my puppy Thor out so much!! He was very sick and after taking him here he was back to his old self in a matter of days!! I had taken him to two different vets who had both misdiagnosed him without running any tests. The man who treated him was very caring. When I brought him back in for a check up a lady even came in just to see him and pet him because she had heard how much better he was doing and wanted to see. Very friendly staff. I will only take my pets here from now on.I also took my other dog there for an ear infection. The doctor was very kind and patient with him!
They have always been very nice and passionate about my animals, we had a dog past away about 10 years ago was a holiday and to cold to beary at home they were getting ready to close, they wanted till we could bring him and have him created!Always have you feelings and pets best interests in mind!We ONLY GO TO CREEKSIDE! And always recommend them😍🐶
I have been a customer of Creekside for 20+ years. I cannot imagine another veterinary practice that can provide the excellent quality of service that each of the personnel exhibit on a daily basis. From the first steps into the office, talking to the receptionist, to the outstanding quality of care from each of the doctors, I would not hesitate to recommend this practice to my family and friends. All of their staff are friendly and any questions you have regarding your pets care are answered professionally and totally to your satisfaction. This is truly a fantastic place to bring your family pet!
Dr. Jackson and Dr. Keenan have been taking care of my cats since 2005 and I love these ladies. They are terrific! Staff has always been very kind, helpful and friendly. I have only had Dr. Schilling help with my cats a few times and Dr. Clark only once but liked them a lot also. I would recommend Creekside to anybody looking for a great veterinary hospital. Patty Janssen
Incredible staff, they cared for my dog like he was their own. Hospitals dont take care of your regular family as well for real. Affordable service for my pups leg cast that i couldnt afford surgery for. 3 years later his leg works just as well as the other. He jumps down to the floor full force on it everyday. No problems. Im really glad i went here.
All the vets at Creekside are caring and knowledgeable. I couldnt ask for a better staff to work with either. When I came in without an apt with my lab because she wouldnt stop vomiting Dr Jackson admitted her immediately and did surgery and the staff kept me informed of her status and recovery. Without Creekside I wouldnt have Gracie with me today. I would never go anywhere else.
I love this place so much!! I highly recommend it to anyone and have referred friends to this place. The staff is very friendly and loving with my cats. And Dr. Keenan is the best veterinarian I could ask for!
Absolutely amazing vet, I would never take my animals anywhere else. Everyone here is friendly, nice, and extremely helpful. I have been to other vets where they have talked down to me and acted like I was stupid because I didnt know any of the terminology they were saying, but the vets here actually explain things to you in a way that you can understand. They actually CARE about your fur baby. I will never ever go back to any of the other Lafayette vets after going here.
The Vets at Creekside were incredibly helpful and friendly. Very grateful to have such kind and caring people right down the road to treat my pets!
When my dog needed emergency care, and wasnt thier patient, they immediately found an appointment for him for the same day when my own vet wouldnt or couldnt. We have taken all our dogs there since. Fantastic care by people who love animals. Wouldnt want to go anywhere else.
LOVE this place. Prices are incredibly reasonable, staff is quite friendly, and Ive never had to wait. I would recommend Creekside to anyone looking for a solid vet.
Wonderful experience, from start to finish! Very welcoming receptionist, veterinary assistant and veterinarian, Dr. Amsler! Very lovable towards my pup and very friendly!
Front desk staff was very sweet and friendly, and I did get in right away, but once the doctor came in she looked at my dog for MAYBE 2 minutes and then advised me to let the tooth rot so that it would be easier to extract later. I was shocked at her advice. She was not personable at all, acted indifferent to me and my dog, and I was incredibly surprised that she chose this profession--working around people AND animals because she seemed miserable to be there. She left the room quickly for me to make a decision and then never came back. Prior to this, the vet tech chimed in and said that she has a 15 year old dog with a broken tooth from years ago, pulp exposed, and it is fine. I honestly couldnt believe what I was hearing. The vet tech kept looking at my scared dog in the eyes and almost fed her a treat prior to a potential surgery. Do these people get trained in animal behavior?? I was incredibly disappointed and lost about 50.00 for 2 minutes of poor care. I am not saying the other staff is bad, but that was my experience with Dr. Keenan.
They gave us the wrong treatment for our dog’s eye and it made it worse, so we had to go someplace else for the right treatment.
We are so fortunate to have Creekside in our community. What a great place for pets - highly recommend!
The vets and the vet assistants are knowledgeable and the rest of the staff is incredible. Thanks for your professionalism
My 71 year old mother called and ask to have her dogs shots updated so she can board her. The cost should have been around $150....instead after all the added tests the total came to $230! Recommendations were given but did anyone explain that it wasnt necessary to have her boarded? She didnt want a fecal sample tested or she would have brought one in....instead the dog poops while she is there so you go ahead and test it. She was under the impression these tests had to be done in order to board. Why isnt the amount of the extra tests disclosed before they are done? These are senior citizens and are on a fixed income and cant afford unexpected charges like this.....shame on you!!!!
The best place ever, these people truly have a passion for what they do
I had heard good things about this place, but I was immediately dismissed by the receptionist when I called to schedule my puppys new patient exam. Rude, unprofessional, and I will be taking my business elsewhere.
Dr schilling saved my pomeranian and I couldnt tell you how grateful I am. truly caring staff.
Creekside Animal Hospital cares much more about your money than they do about you or your pets. I would have been a lifetime customer if not for them demanding money for a dog that has passed away for Services he NEVER received! Mind you I am spending over $600 each visit with my other pets. I hope that $140 they hustled out of me was worth it!
Apparently theyre digging for money first Ive heard you had to have exam first just to cut their nails