Henry and Zi were both excellent in helping me get my home insured.At a time where most companies in CA are even refusing to insure our home their rates were incredibly competitive. I’m very happy to have found them and I’m hoping to work with them for many more years to come. Excellent service & rates.
Just got off the phone with ZI/ZEKE by far the worse customer service I have ever experienced and had caused a lot of stress and tears . When I initially got State Farm insurance a month ago they quoted me on a different price of what I could afford . On the bill I just received it was an extra 240 addition to what I have to pay for car insurance . ZEKE mentioned who I ever I spoke to when I signed up made a mistake and didn’t input the correct data . Mind you this has nothing to do with me but I was wronged on their end ( insurance company ). ZEKE mentions if I don’t pay that amount that’s due it’ll go to collection . Why would I pay something I wasn’t informed on . It was another’s agent mistake, didn’t receive a voice mail or call or email regarding it . I am very upset and irritated especially during hard times during the pandemic . ZEKE over talked me, mocked me questioning if I had a job sarcastically, screaming on the phone, taking my stress as a joke over a mistake the insurance company has caused . I have never in my life received such poor customer service and then had the nerve to tell to try to keep me with the company after they made a mistake and I told him I can’t afford it due to loss of income and the pandemic . He didn’t care, he wanted to make a sell . I wouldn’t recommend this office to save my life . Very unprofessional and unfriendly . And to put the Cherry on top of the cake . Said speaking to the manager won’t help, he’ll say the same thing and it doesn’t matter if I take the company to court .Really left a bad taste ! I can not believe the service I just endured. And I’m guessing he got loud and unprofessional in the office because he said he was the only one there . NEVER AGAIN .
Zik could not have helped more with a whole range of questions I had. He even followed up to check that everything was OK. I felt very confident at all times of my coverage because of the time and care he put in to both explaining and processing the policies. Could not recommend highly enough.
I recently moved from Atlanta, GA and I am so happy I landed with State Farm West Hollywood. Every step of the way they have been responsive and supportive. If I ever have any questions, they are happy to walk me through it. I recommend them to anyone looking for an insurance company.
I have worked with Henry for over 15 years, and they are great! I business accounts and personal and he always gives me the best rates. I would highly recommend!
Ive worked with Henry for sometime now and he always answers the phone or gets right back to me. He takes his time to explain my policy and remembers me by name, our last conversations and I dont feel like a number as a customer. I have a bundle with them and have a good rate.
Henrry Abanonu has helped me so much with all of my insurance needs. He and his staff are so helpful and friendly!!!
I’ve been a client at this location for over ten years. Henry is a great agent. Always tries to get you the best deals. Recommended a couple people to this location and they have all been satisfied with their service. Thanks team!
I lived in New York but kept a car in Los Angeles. My son in law recommended Henry Abanonus company to insure my car. He has had his business, home and car insurance with this agency for several years.Henry and his team have always taken such good care of me. Recently, my car was vandalized and Henry and his team walked me through every step to have my car repaired from the extensive damage.Now I live in L.A. and Henrys agency handles all of my insurance needs. I can honestly say that they are the most professional and caring agency I have ever worked with. They are there when I need them, even if its only a question and they have found ways to save money on my insurance plans.I would not hesitate to use Henrys agency for any insurance need. The entire team is just amazing.
Henry and his employees go above and beyond to help you get a good rate and great coverage. Every time I call with a question or concern they handle it quickly and efficiently. I have sent many friends to them and we are all happy! The few times over the 10 years I’ve been with them, when I’ve had an accident, I felt taken care of and supported by State Farm, Henry and his friendly team!
I have had quite a few changes in my life including a move in my location, replacing my old motorcycle with a new one, as well as replacing my leased vehicle with a new car purchase. In each of these circumstances, a telephone call to Zik was made and he handled my insurance changes and revisions with great care and attention. Zik is friendly, knowledgable, and efficient. Follow up calls were made to see if I was happy with all of the changes and the incredible thing is I never gave him any notice of what I needed to do - all my calls were spontaneous but he handled them with great confidence and skill. Zik, thank you for ALL of your time and the extensive questions I have had during each transaction. You are the BEST!
Wyatt was very welcoming when he helped me get covered with Renters and Earthquake insurance a few months ago and then most recently with adding an auto insurance policy. Wyatt was quick with getting me a quote while I was at the dealership and had me insured before I drove off the lot. He was also very knowledgeable with my options and coverages. All while being friendly and warm. Made the entire process smooth and reassuring. Highly recommend!
Zik is very courteous, patient, efficient and professional. Every time I call, someone always answers; never had to deal with the automated system! When Zik was out of the office, Simeon was able to clarify some facts and I was so impressed with both Zik and Simeon. They both are so eager to help and Zik is officially our agent now. Top-notch team at this Henry Abanonu Office! My brother who had been with another SF agency for 40 years, switched to this local office per my recommendation.
Great service. Took care of everyone I referred to him. Highly recommend!
I’ve been a long term customer of State Farm (25+ years) and have been consistently pleased with the high level of service that I have received over the years. Henry’s staff has always been top notch, and have kept me up to date with any changes to my policy. I recently was looking at changing a few of my coverages, and Wyatt was able to walk me through the possible options in a very clear and helpful manner. I look forward to many more years with State Farm.
Henry and his team are fantastic! Ive been with them for over 10 years now and any time I need anything from them they are extremely friendly, fast to respond, and helpful in so many ways.
They have been so helpful whenever I reach out and able to find me discounts without even asking. The employees at this location really make you feel like they are here to help you with whatever you need. I definitely recommend reaching out to them if you are in the marked for new car insurance!
My wife and I have been with State Farm for over 20 years, and Henry and his associates have been nothing but top notch. Always friendly, and able to help with any questions or incidents that have come up.Keep up the great work, guys!
Long-time customer of Henrys, expecting to be a life-time customer – all because of him + his amazing staff at this local branch. They continuously go above + beyond, meeting all of my needs (multiple products).
I have been a client of Henrys for over 10 years now. i cant tell you how much they have helped me when i was in need. They have gone above and beyond for me. I will be client for life. Thank you to henry and the whole team working at state farm in weho.
Henry and Wyatt were incredibly helpful in finding me the best rate for my car insurance and renters insurance. They walked me through everything, made sure my policy had the right amount of coverage to make me feel protected in case anything were to happen. It was nice to have every detail explained and curated towards my needs.
Henry and his team are excellent! They take the time to listen and understand your needs. They’re good at offering advice regarding your needs and walk you through the whole process. They also work hard on making sure your getting the best rate available. I highly recommend!
I have been a long term customer not just myself but my entire family. Every single time when their assistance was needed they’ve been very helpful and always finding away to assist their customers. Henry thank you very much for all these years and looking forward for many more.
Fantastic customer service! Henry and his team have been great throughout the years and are always there when I need them! Highly recommend.
Henry and his staff are great. Ive been a client for 15 years. They treat me like a VIP so I have never considered finding another agent. Henry always has my best interest in mind and gives me helpful advice.
My family has always used State Farm, so when I moved to Los Angeles, Henry and the team made the transition super easy! Ive been with them for over five years now and have always received incredible, responsive support anytime Ive needed it. Henry and Wyatt are especially helpful and quick to hop on a call anytime I have questions or want to update my policies and talk me through my options.
I know Henry for more than 15 years He’s amazing he always Took great care of me Every time I needed him he’s always there for me and for my family …. Thank you Henry
We have been working with Henry and his team for more than 5 years and have always been very pleased with the service! Always responsive and helpful for any and all questions!
I have been with Henry for over 10 years- he knows his stuff and is always there to make sure I have the right coverage for both my home and auto needs. He has worked to get me the coverage I need and has helped me grow my coverage over the years as needed always keeping my costs in mind and getting me the best price. Insurance is important - everyone needs to have it, and he will make sure you have the right coverage for you.
I spoke to Henry A and Simeon made it easy for me on sign up process. Henry was able to answer all my questions, there was no pressure to sign up . Thanks for everything
Let me just say that doing research and calling around to find life insurance can be a daunting task. However, after talking with Wyatt I felt so much better about the overall process. He was not only very professional and knowledgable, but he was personable as well. He walked me through the process, answered all my questions, and was able to meet my insurance needs.
What I treasure the most with this Agency is the customer service. They always send me notices to review my policies for price changes. They always follow back immediately with any additional questions I may have. I have referred several people to this agency and haven’t received any negative feedback. With so many companies to chose from these days it’s great to know I’m not just another policy.
Great service, very professional and curious. They were super helpful when requesting a quote for renters insurance. Wyatt was a great guy and very knowledgeable!! Would recommend!
Easy, reliable, and great customer service! I called specifically for Renters Insurance. Spoke with Wyatt, who had such a great attitude and was very proactive. All my questions and concerns were addressed promptly.
I worked with Wyatt on getting condo insurance and he was absolutely professional. Top of the line. Couldn’t have asked for better representation. Friendly, informative, and attuned to my needs.
Zik and Sim have been awesome to me. They have addressed al of my questions and if there was something they were unsure about, they would do some research and promptly call me back. When you need an agent, Henry and his team are the people to call!
Henry has been great! He listened to me complain about issues with my previous insurance company and was able to create policies for my home, multiple rental properties, multiple automobiles, and an umbrella policy at a completive rate. He has been responsive to the requests from our finance companies for policy details. I would recommend his team to anyone that has insurance needs for their auto, home, and rental properties.
So glad I called State Farm. I called for renters insurance and Sim ended up helping me save $40 a month on my car insurance too. The staff here is super helpful and did a great job breaking down my coverages and explaining everything. Thanks again Sim!
Ive been with Henry and his team for more than 10 years now, and I cant speak highly enough about them. Theyve always been there when Ive needed them, and are eager to support with any needs I have, large or small. Best agents in town.
Love working with Henry and Wyatt! Have been with them for auto and life insurance since I moved to LA in 2006. My husband and I recently purchased a home and our homeowners insurance will also be through State Farm. Great group - responsive and professional and always a pleasure to work with.
I am a long-term customer of State Farm. I started in Chicago, and then transferred when I moved to California. Henry and his team are always responsive and knowledgeable and helpful. I have multiple policies and it is all seamless. I highly recommend this agency.
Henry and his team have been extremely helpful and responsive to our every need. I cant say enough good things about their service!
I have been with this State Farm office for almost 10 years. Such a great group. Always attentive and respond quickly to any question, big or small. Its a pleasure working with them.
I worked with Wyatt, he was responsive and friendly and knowledgeable about all my car insurance questions. All my concerns were addressed promptly and professionally. Highly recommend.
Henry and his associates are always looking for the best rates for me and the lines of insurances that fits my needs. They are quick and reliable and always have an answer to my questions.
These guys are some of the best in the business. Wyatt is always on his game and super easy to talk to. Im very pleased with my policy.
This place is amazing. Whenever I have issues or questions, Zik is always there to take time to help and guide me through the process. Knowledgeable with his work, he makes it all easy to follow and takes the stress away completely.
I can honestly say this company has had my best interests in mind when helping with all my insurance needs. My agent Zik Tokhtaev has gone above and beyond to help me figure out the best policy in addition to providing insight/understanding on how it all works. I couldnt recommend any other provider over this office.
I love this office! Everyone is so ready to go above and beyond to help me out. They’ve done so much for me during these difficult times of Covid. I couldn’t recommend state farm enough.
Every time I have an Issue, I call and Zik is always helpful. He has always been knowledgeable about my questions. He’s very helpful and thorough.
Yoooooo!!!!!!jthis is the best insurance office in America, I’m name is Chris Landry and have been a loyal client since the age of 16 and I am now 25 going on 26.Henry and his team are amazing, they treat you like family, and they notice who’s calling all the time and honestly that’s a dope fealing I feel like they my cousins lol.but all jokes aside I really appreciate Henry and the team for everything they do like asking how I been and giving me advise on things, soooo if you looking for a place to get insurance it’s here and every other service they have.
Theyre the best! So polite and easy to work with. I would absolutely recommend them!
Both Wyatt and Simeon have been super helpful. Even though some interactions with someone else almost deterred me from going with State Farm, I am glad I stuck. Thanks guys
This is a great office with amazing customer support! Especially Zik! He is very helpful and gives me best advice possible!
Great and professional service. I worked with Agent Wyatt to get me a good rate and he was spot on!
I super happy that I have Zik, he make me feel that I dont have to worry about anything .Im very happy to have him help me out . Thank You.
Wyatt is very knowledgeable and quick to respond. Always enjoy working with him.
We have been a long time client with Henry. He is very knowledgeable and his staff is eager to assist.
HENRY YOU ARE THE BEST!!!!! THANK YOU FOR ALL YOUR HELP!!
Working with Wyatt was seamless - he made what I thought would be an arduous process turn out to be a breeze.
Absolutely amazing service, Thank you
The best insurance agent in the game
Very helpful at anytime!!!!
Working with Henry during the last 15 years, has been an amazing experience. Henry has delivered excellence and exceptional services. He and his dedicated team have provided a tailored line of insurance services that work for me. I just don’t consider Henry my go to agent, but a member of my family.