I originally went to buy hoop earrings for my mothers birthday and I did. However Ive been searching for an engagement ring and Ive search in every site that I can think of. Once I was there I couldnt help but to noticed the beautiful diamond engagement rings. Michael Ginsberg the store manager helped me through the process of picking a ring and a beautiful, shinny full cut round diamond that YES is GIA certified. He also took his time and gave me a few pointers to insure the engagement ring and diamonds. I also like the fact that they gave me an appraisal. I strongly recommend Gem Jewelry. They also clean and resize rings on site. Will add photos as soon as she say YES!

I had an absolutely wonderful experience today at Gem Jewelry in West Hartford!! The staff went above and beyond to help me fix my engagement ring! They were super friendly, professional, and knowledgeable. I am extremely grateful for their amazing service!

My bf and I went in looking for engagement rings and we were very impressed by their kind, professional staff with amazing knowledge. We had been to a few different stores prior to Gem, looking for the perfect ring. Gem Jewelry truly took the time to educate us on different diamond cuts, prices, their services. My bf ended up buying from them and I couldnt be happier! We will be returning to them for our wedding bands too.

A month ago I went With my boyfriend to get an engagement ring at gem jewelry’s in West Hartford Michael there was extremely helpful and kind and very patient he helped us pick out a beautiful ring that I absolutely love I would highly recommend Gem jewelers in West Hartford and ask for Michael.

They go above and beyond to make what you need work. My father passed and he left me a gold coin that his godparents, who were actually his grandparents, gave him on his christening. I was hoping to get it on a link and necklace before his memorial service. It was kind of iffy but all was done the next day. I was so grateful to them. I am so happy they stayed in the same place. xo

I have bought multiple pieces of jewelry from Gem Jewelry over the past 15 years and they have always been great to work with. They listen to you and they don’t pressure you to spend more money than what you want. They have a great selection of jewelry and can also create a custom piece of jewelry for you.

Gem Jewelry custom made my engagement ring and it is phenomenal. The manager and staff are incredibly helpful and attentive. Even when the store is busy they do their best to acknowledge each customer who walks in the door. I couldnt be happier with the service and outcome of my ring.

My first time visiting gem jewelry and I had a wonderful experience. Nice customer service. Good prices. I found what I was looking for. They treated me with a lot of courtesy. I recommend it highly.

Went in for a simple battery change on my watch. They were great. I would highly recommend them.I will probably shop here from now on