I am so grateful to have found Frank, owner of Integrity Auto & Towing. About a week ago, I had my mom visiting from MA when her transmission blew and needed a new one. He also serviced my car in the interim, and I had it back within a day. As women, car issues can be stressful with lack of price transparency, and Frank cleared that up immediately. The name Integrity holds true, will definitely bring my business here going forward.

Frank was very helpful. Diagnosed and fixed my car very quickly. An honest man

I had a great experience with Integrity Auto in West Hartford. I had gotten in a small accident and stumbled upon his shop on Google. The owner was extremely accommodating and he did exceptional work fixing my car. I will be recommending to all my friends and family and will be sure to go there for all my future repairs. Best experience I’ve had with an auto shop, 10/10

Integrity Auto, does good work. For a fair price. Wont take my vehicle any where else.

Frank is a real mechanic who has a well developed sense of fairness and INTEGRITY. He solves problems and is relentless in his pursuits to repair and restore vehicles. A car guy who enjoys people and his profession. Tells the truth. Values the opinions of customers and will not take a job he feels that he cannot do and do well. I have 5 vehicles (one antique) that I take to him. He cares for cars and I consider him a true professional.

After a recent storm my car began making some noise I couldn’t identify. I called Integrity Auto and Frank was SO helpful, told me I could bring it right in. He quickly took a look and was able to help me out right away. The fact that he took time out of his Friday afternoon AND Saturday morning, last minute, speaks volumes. I would recommend without hesitation!

Integrity Auto always does great work.When my 97 Subaru has issues, Frank has always been able to fix it, and he hasnt been stumped yet. From a just changing oil to swapping a transmission Frank has done a great job with all my automotive needs. Friendly, reliable, and reasonably priced service, highly recommend.Thanks for the great work, youre the man Frank!

I found Frank by chance: pulled into his garage with a slow leaking tire. He fixed it immediately (after hours) and sent me on my way. For his kindness alone I would recommend him. Since then he has always handled my cars with professional integrity. I only gave 4 stars because I haven’t tested his mechanical expertise -only simple repairs, but others I know speak highly of his ability as a mechanic.

Integrity Auto took care of me. When my civic had issues, Frank took up the challenge to fix it, and he did! He solves problems and charges great rates for work. I highly recommend checking out Integrity Auto if you want high quality work at a good price.Thanks for the great work, Frank!

Excellent and friendly service. Several friends recommended me to Integrity Auto LLC. After bringing my car in and meeting with Frank, I must say, my friends were on point with their recommendation. I have nothing, but positive things to say. Frank is a straight shooter, and a great Mechanic. He really strives to achieve great customers service, and most importantly to gain their trust. I Highly Recommend. Fives thumbs up!

Quick service,great communication,reasonable prices,everything the dealership is not.....

Great auto repair shop! Id recommend Integrity Auto to everyone. Frank honestly cares, and goes out of his way to take the time to answer any questions and concerns. I never post.., however I really felt compelled to show my appreciation..:)

It has been eight months since Frank made repairs to my car, and it is still running great!! Two thumbs up:) Franks an excellent mechanic. Moreover, hes friendly, professional, and more importantly, hes trust worthy! Totally recommend this repair shop.

He helped me out fast when I needed to get on the road quick - thank you!

I love coming here. Ive been turned away from some shops because my car is too low but they gladly took it in. Frank is an honest man who will try his hardest to get you the best price possible. Not only that but he will get your car fixed on time. I highly recommend coming here, you wont be disappointed.

I would not trust anybody else but Frank with my car. My brake job was done quickly, professionally, and with the highest quality parts; not to mention at nearly half of the cost I was quoted at by another garage. And, Frank cared enough to show me my old brakes so that I understood what condition I had allowed them to deteriorate to. I really appreciated this, because it confirmed for me what I was already led to believe: Frank sincerely cares about the people driving the cars he repairs. Ive been to plenty of garages that just try to milk their customers with unnecessary repairs, use cheap parts, and even one place that would break stuff on cars because they assumed their customers were too ignorant to catch on to their schemes. You do not have to worry about such scams being pulled at Integrity Auto and Towing. Great work is done here. It could not have been more clear to me that Frank takes pride in his business. You will not be disappointed with any aspect of their work.

Not a great experience, still trying to work with Frank to get my parts back. He does not respond to my messages. He does not seem to care about his customers, at least the ones that are not located close.1. Promised running engine2. Promised to provide info on engine3. Promised to sell me the bottom of engine not less any parts4. Wanted to buy engine dolly he insisted on making one then complained about it.5. I am retired Army and took out a loan for this engine and am still paying for something that was not completed. Not right to take advantage of people.Then Frank decided he was delivering an engine not running and taking parts off of it before delivery. There is no Integrity here! Cant be trusted, does not hold to his word. Hard t find an honest person anymore. Pitiful

Frank was very friendly, they weren’t able to help me out, but immediately gave me a recommendation of another place. Extremely helpful!

I have known Frank for 20 years,,,,,one of the most honest and fair people you will ever meet and he is a great mechanic!!

Frank is great! He took pictures to show me the issue and called to discuss options.

I have never felt more confident in the service I get from Integrety auto. I am known by name and whenever I am in need of service Frank and his staff knows what my vehicle needs. I am reminded of everything from oil changes to tire rotation. Prices never fluctuate and I would not change my auto guy for anything.

Excellent service and reasonable prices.

Fixed my car SUPER fast and the price was WAAAAAYYY less than other shops quoted me. super friendly and professional, Ill never go anywhere else.

Ive brought several different cars to this garage from my 2005 Nissan Altima to my 2013 VW Passat, I have always known my car was in good hands. I dont have to worry that I will get surprise charges or ridiculous hourly fees. Also every time Ive come here service is prompt and for any issues has always been solved same day (even when I came in for a misdiagnosed issue, and the wrong parts were ordered per my mistake!). I feel like my money is actually going to a garage that works hard and earns it, then to a corporation that just sees me as just another number. Thank you for all your help!

Pleasant and hassle free service