It’s clean for the most part. Wish they would require vaccinated clientele(it’s a health club after all ) and extend their hours past 9pm. I literally pay more than planet fitness for membership, but can’t even work out past 9pm.

Very clean, friendly staff. The steam room & dry saunas were hot & clean. No lingering odors. Jacuzzi was down, waiting for a replacement part. Will be back again today.

The location is fine... if only they would open it when they said they’re going to!Myself and several other members are left waiting outside wasting your time.

This gym is along the way to my place, so its convenient but, the entrance is on the back and in the front where a door should be is two windows you can look inside and see the pool.To think you can work out in the pool and some creep or bystander stops to look at you, really keeps you from coming here.A lot of the machines are outdated, and scattered but, you can still get a work out in.Not once. Ever. Ever. Ever have I seen the workers clean anything. 4 weeks straight now and not a single wipe.

Its great to be able to get back to the gym and spend some time in the sauna.

Clean, friendly and not overcrowded yet.

I cant wait for them to go back to opening 24 hours.

I aint glad that this covid thing happened, but what I am glad about is that nobody is standing around talking like before. Since we only have an hour, everybody is there to get a quick workout in and leave. Everybody is keeping their distance as well.What I would recommend is to have more cleaning stations. You ask us to wipe down the machines before and after, but theres only a paper towel dispensers and at least 1 of them is always out. Depending on which machine you are using, you might even have to walk across the room for it. Take a lesson from planet fitness.

Ive been coming to this gym since 2008. Unfortunately in 2010 my car was broken into, as well as many other gym guests during that time. The guy was caught and prosecuted.Since then, the cops patrol the area periodically. I now park on the lower levels just to ease my mind. I havent had any issues. The Staff are nice, gym is clean, as well as the locker rooms with roomy lockers. I love the various weight equipment for legs!!! Great stair master also. If your not into the meat market scene Id recommend going 10am-4pm. Otherwise it gets very crowded, waiting for machines used by people that are constantly flexing in the mirror with their groups of friends. Basically a ton of waiting, flirting, and crowds anytime after 5pm😣 Just like any other gym at that time.

Love this gym

Good club. Big building. Great parking lot. Staff is nice and courteous. My only concern is the cleanliness of the place. Specifically the male lockers. Is always smelly and not really Clean. I wrote a review a few months ago and nothing g was done about it. Im really sorry to cancel my membership but I like to work out in a smell free environment. This is only as a constructive criticism... Good luck people. :(

So I walk into 24 hour fitness west Covina Pkwy and expect a normal enrollment and basic treatment which is what you useally get at most establishments but what I got was a warm family welcome from Jenny at the front desk And the general manager who enrolled me so fast an luckily I was able to get a 0 sign up deal ever sense that day I call this gym my happy place thanks to the wonderful positive staff thank my24

Its a 24 hour fitness good because it is open when ever you desire to workout, but the gym equipment is a little older and sometimes hard to use, and the parking lot definitely is a little sketchy there has been numerous times where I see what look like homeless people sleeping in corners.But other than that the stuff is very nice and always asks you questions like how are you doing before your workout the locker rooms are kept clean and when you have a question or complaint theyre willing to service it right away

At the front desk we were greeted by an inviting & friendly team member. She knew it was our first time there so she told us where everything was. As we headed out she told us to have a nice day and invited us back.I dont live in the area but the cleanliness & warm welcoming makes me question the worthiness of my local 24.

Newer and upgraded workout equipment. Staff is very friendly and helpful. Like most gyms, this place does get busy but the people that workout her for the most part are courteous and respectful. The only wish of mine would be that they build a basketball court lol.

I love working out here! The energy at this gym is EXACTLY what a gym should feel like. You walk in, you hit those weights, you do your cardio, you leave. That simple. The machines arent the most up to date, and the place isnt that clean, but the staff is always willing to help you with a smile. They just trained a new crew of personal trainers, and mine is John Gomez. John is the Fitness Manager there and he works me out perfectly! Im sore but not in pain. This is my gym and John is my trainer, and I would recommend this to anyone of my friends, family, or anyone I met in general.

🤢🤮👎Place is disgusting and filthy! The Sales staff is extremely pushy & tried to sell me a membership without even giving me a tour of their facility. The machines are well overdue on maintenance. Equipment get stuck it’s a good way to get hurt. Gross majority of the members have no understanding of proper gym etiquette. There are much better facilities in town and do yourself a favor keep looking.

I like this gym. I go a few times a year when Im visiting family in the area and its a nice place. A little busy sometimes and could use some updating.

Not bad! Yes parking is not the best but dont lazy and park somewhere else and walk. Its why your going to the gym. You need it right! Only thing I dont like when my headphones are not in if the guys doing writers up stairs. Your not Olympic weight lifters. Control the weights and set them down.

This is a high quality gym. Good staff. Lots of new equipment

Overall it is a nice Sport location, but there are things that are under 24hr Fitness control that can be improved (broken equipment, cleanliness, etc) and some that are out of their control, such as getting very crowded, people not using equipment, just being on their phones for long periods of time. Off peak hours makes it more appealing.

I only swim in the pool. And there are three lanes. It is very good. Deeper than the others. Although it is 11miles far aways from my home.

This place is decent. They could benefit from upgrading their equipment. Ive heard of cars being broken into so Id use caution when parking here. The facilities are clean and conveniently located.

If you find something wrong or messy the workers r just Human just let them know about the problems n they will try their best to fix it. Its not their fault its the people ...members some have no respect for the facilities some times tell the members to cleanup after them self then it will be a great place I like this gym better then golds

A lot of bros there and they like bench press. The 4 flat benches they have are usually occupied. They dont squat much tho.

I get here extremely early in the morning (like 4am, early) and the hot water takes forever to come. Its almost as though they turn down the water heater. I usually have to turn two shower heads on to make the heat come faster or else Im waiting like minutes. Sucks.

They always ask me if my family wants to join and its always the same people. They are friendly and helpful, but it gets annoying. Decent equipment for the price and my wife loves the classes.

So today I was told by the club manage that you can not use chalk and was told its always been a policy. Prior to buying my two year contract I asked what their policy on chalk was. I was told you can use it just try and keep it clean dont make a mess but it was fine. Also asked about their deadlift policy they also said it was perfectly fine. Today was told cant go over 3 plates. That if I wanted to I had to not make noise when I set them down this place is turning into planet fitness at about 4 times the price. Very disappointed that new policies were put in place but no mention of it. When I asked about the rest of the time on my contract I was told there was nothing he could do that I had to follow the rules that were put in place since the place opened except for when I asked about buying my contract.

There are consistently broken machines. Normally its not an issue but it takes weeks to get them fixed again, and they typically end up broken shortly after anyways. Aside from that issue its a pleasant place, the staff is attentive, and there are a ton of machines to run or work out on.

I hope you like taking cold showers in a remake of the Shawshank Redemption. It looked like those boys in Shawshank even had a better setup.I added 1 star for the variety of equipment.

Filthy restroom and no body cares!This gym is located off the West Covina Parkway and close to 10 Freeway. The parking is not very easy to find, unless you drive up to the 3rd floor in the parking structure.This gym is a sports club, so it has the Sauna and Steam room, which are usually crowded. However, most of the gym equipments, are really old and out of the date. Plus, the bathroom is dirty with many broken toilets and doors from time to time, same as the shower facilities. I had to ask the front desk staff to look at the Filthy womens restroom: many urine and stools in the broken toilet bowls, no tissue and paper covers...but she just lied to me and didnt do anything!I really hope that this gym will have an updates of the equipments soon, and pay more attention to the bathroom and showers, not to ignore about the customer complaints!

Its okay. Car parks got a loooot of pigeons, and in some areas looks inhabited by homeless folks. Equipment is average, a lot is dated, but overall its pretty solid.

Been coming here for 10 years and haven’t had a problem. Some machines are old but still do what they are suppose to. I use to see broken glass in the parking lot from cars getting broke in to but not in these las couple years. Staff is friendly. Idk why ppl complain about it not being clean I always see staff cleaning and even a cleaning lady and a guy cleaning the floors. I’ve also seen some comments about the smell in the men’s lockers, Idk if it smells or not because I’ve broken my nose twice but if it does take care of business and gtf out or just come ready to put in work. What do you expect a bunch of sweaty men coming to the same room to change some body oder outta be released.

I miss being greeted by Sarah. Hi Sarah

Love the gym, wish the pool was fixed but its always a nice experience. Staff is great

I love 24 fitness. Weights and a sauna its a good location

Clean, spacious, new equipment, but the number of people is growing every year. Packed like a can of sardines most of the time.

Planet fitness better 100% its never full equipment always works no issue what so ever employees are nice and not lazy they make sure you come first best gym in my opinion

Worst gym! A bunch of machines are out of service...it took them 6 months just to remove one, not fix it, just remove it. My dues went up yet machines are still broken and non working...THE ONLY REASON WHY I HAVE THEIR MEMBERSHIP is bc they are open at 4 am...and thats the only time i can get a workout in. Worst ever. If you have an option for another gym, go!!

By Far the WORST 24 HOUR FITNESS CLUB in EXISTENCE!!! from the equipment to the staff! Goodluck finding the weights your looking for, goodluck waiting 30mins-1 hour for a machine which the person using the machine is probably on there phone. Staff is complete trash, they dont take there jobs seriously and there pricing on products are off as well, rude customer service is expected. I honestly have no idea how this 24 hour is still open, probably because its the only one in its area!!!

As far as 24 hour fitness goes this has by far been of the most disappointing. With out writing an essay here are some hot points.- large amount of vehicle break ins. ( my vehicle has been broken into twice here)- day time staff ignores the hourly call to clean and re rack weights- mens restroom has leaky plumbing which causes the floor to always be wet. Not only is this a hazard but its disgusting.- cardio equipment is old and replacement units are too few.- the cable equipment is consistently broken.-my largest concern is the actual flooring on the upstairs section is collapsing and is a huge hazard . Specifically by the squat rack.-the Smith machines safety lock has been broken for years.- theres no wifi ( this wouldnt be an issue, but the 24 on asuza has great wifi)I understand the staff cant control all this, but it seems there more concerned with adding someone to your plan then actually maintaining the facility.Oh and an update the Susana is currently inop.

Always packed. Machines always broken. Lots of cardio machines but theres never a spot open by far worst location of a gym possibly established. Its to local and packed 24/7 and they keep signing more people and more people when half their machinery is out of order. Weights are always never re racked its rare when u find two of the same dumbbells side by side. By far worst 24 hr fitness Ive ever been I only come here mornings to do cardio and yet its still packed. From 3-9 pm forget it no chance on having a good workout too crowded.

Shower did not have warm water. No privacy when showering. Towel, clothes hangers to close to shower so they got wet when I did shower. Jacuzzi wasnt warm enough. Sigh, at least counter staff let me write a complaint, but no one contacted me to let me know they were sorry for my poor experience. Counter staff was apologetic but its really not his fault but the facility for not offering privacy when we shower among all of the other issues

The Arcadia 24 Hour Fitness is clean courteous people the classes are really great a great place to work out at

La Fitness is better than this gym and they dont lie to you, the place and machines are fine but overall, I dislike this gym.

Usually go there around mid-day. During that time, its not crowded. The only bad thing is that the squat racks are always occupied!

Cardio equipment has been upgraded but thats the only plus. The whole facility is tired and needs lots of maintenance. Try to avoid mens restroom if possible.

I recently bought a 2 year Costco membership for 24 hr fitness and this location was closest to my house.This location is pretty clean and parking isnt that bad. There is a parking structure with 3 floors, but sometimes you do have to park a little further away during peak times.On certain days it can get really crowded, but overall its not that bad. They have Yoga classes on Wednesday nights which can be fun if youre looking for a light workout and as a bonus, the instructor sure has a nice bod. She is also really flexible! :)There is almost always a line to the cardio treadmills, so sometimes you might have to wait a little bit (a few minutes). There are some treadmills that are broken that need to be fixed!!

This 24 is trash . Homeless people living in the parking lot . Not well staff and clean either. Would not recommend when there a LA fitness a mile away .

Strength stuff is lacking but nice nautilus and tons of cardio machines. A pool too!

Not busy on what would be a busy hour. People seem to be respectful.

Kristina is a new trainer here, she transferred from down the street. She is absolutely amazing!

Great place and nice people who greet you when you come in

This place seriously needs another squat rack.. holy hell, for such a big club to only have 1... its kinda sad

Lots of car break ins. They stole my SUV and no cameras. Needs better security.

It’s unfortunate how they don’t have enough staff to cover the kids club. It’s been a couple of times already where I’ve has to wait at least 20min for someone to show up and other times I just left.

Love the classes here and theres a kids club for my son

Love this gym great staff:)

Malfunctioning equipments and missing parts. Mens lockers lack available lockers and not well kept.

Been a member for 6 yrs. Very horrible. Lazy employees, lackadaisical, unprofessional and just very unfit to be there. Raise fees without consent and the gym still looks aweful, luckily have kept my faily away and have helped them get into other gyms. I am stuck here. But i think planet fitness and planet 19 might have the upper hand on this rinky joint.

!Dont go unsafe and lazy members! Been a member of 24hr fit 18yrs this gym is the worst Ive ever been too in southern cali the member are disrespectful and lazy you will not find dumbells put away you have to walk the whole floor to find a set, the weight area is upstairs and the floor is caving in so beware of any leg barbell workouts in leg area, there is 2 machines that have been broke for 2 months and every cable back pull the bolts that hold the frame have been loose for 3 months Ive tightened them with a Cresent once, and place smells of urine and feces when you walk in Ive never seen the bathroom clean. no clips for barbells I bring my own. told manager and he said he cant do anything, they need to shut this place down, do not come here unless you have too........

Place isnt usually crowded when I go but for some reason I can never find the machines with the weight holders??? Like do people steal those?!?!why the hell wouldnt they be replaced?

I love this gym and love the staff!! Very professional.

Really liked this gym until I went to the one on Azusa . This one feels like it stuck in 90s the equipment is very outdated the staff is super friendly tho!!

Changing room are definitely not American standards

I hate how theres no rubbber weights for Olympic lifts. 😑😐

Great place to workout👍🏋💪👍

Kids out of high school running this place. Their aditudes and Customer service is horrible.

For what it is, its okay. Just like the rating said. Make sure you park in the structure and not outside. A family member got their car towed for not parking in the designated area. They dont have towel service so Super Sport members wont be able to get their complementary towels here.

First of all Ive been a member for 3 years at this 24 hour fitness. All of the exercise equipment is always broken and the trash cans are overflowing in the parking structure and inside the gym. They recently had the nerve to send me a letter telling me they were residing the fees without consent. Outrageous! Before you sign up with them make sure you shop around first.

It’s clean and equipment works

Guillermo Z needs too get fired.He spends more time on his phone then helping members. This has happened multiple times.

Great price, but outdated machines

Personnel suck. The whole set up is old and not up to date.

I wish they remodel it .. Been a member seen 2007. And still the same Old gym.. ..

Its always a lot of people there so weights are hard to come by, they only have one of each machines as far as strength training goes so you have to wait for people to finish.

So the parking lot is private

This place is gross! Smells really bad when you walk in- like urine, yucky parking lot, dust everywhere.

Restrooms are nasty but you can get your sweat o n

Older equipment. Mens showers lack curtains.

Ok but could use some upgrades upstairs

There are less people from 6am to 7 am, 1 pm to 3pm and 11pm to 6am

Great place to exercise

The ex con homeless guy washing his clothes in the sink and drying them with the hand dryer was kinda disturbing...

A lot of little men syndrome

Dirty ass bathrooms

Awesome club!!

The place is very dirty

Lots of people .

More machines

West Covina

Excellent!

Love the cycle classes

Good facilities