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Pledge Insurance Services, Mercury Agent
235 N Azusa Ave F, West Covina, CA 91791, United States
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Pledge Insurance Services, Mercury Agent

Comments
Om
Review β„–1

Great and easy to work with. Happy customer😁

So
Review β„–2

Sandra Rodriguez has always been very helpful. She goes above and beyond to help us with any questions we may have about our policy

Ju
Review β„–3

I have been a customer for approximately 7 yrs now and am very pleased with the services Pledge Insurance has to offer. Sandra always pulls through with my requests to make vehicle additions and or changes to my policies... Always keeping me in the loop and is quite responsive. Very knowledgeable!

Tr
Review β„–4

Sandra Rodriguez is an excellent employee. Throughout the years, she is the first person I make contact with when I need to amend/renew my auto insurance policy. She promptly responds to emails and is extremely experienced in her field.

Ge
Review β„–5

I have always received a quick response from Pledge Insurance. Sandra is a pleasure to work with. She is diligent and always takes the time to answer my questions.

Jo
Review β„–6

Ive had Mercury for years via Pledge Insurance Services and they have always been very helpful and professional. Just today I wanted to add a friend to my policy because Im lending my car to her for a month (since my wife and I barely drive during pandemic) and Sandra was very helpful! I sent her the info she needed and shortly after my friend was added to the policy. Easy peasy!

An
Review β„–7

I was helped by Sandra …Great and Quick Service..

No
Review β„–8

Sandra Rodriguez is very knowledgeable and helpful. I appreciate her service and professionalism. Thank you Sandra!

Bo
Review β„–9

Sandra Rodriguez/ Pledge Insurance- West Covina Office always responsive and very helpful. I

Sh
Review β„–10

I have received great service from Mercury Insurance company. Sandra Rodriguez is attentive and helps with the best needs of my family.

Gl
Review β„–11

I’ve been a customer going to Pledge Insurance since approximately 2003. I’ve never had any problems, their service is great, the staff is friendly. And the price they were able to give me is perfect. I have all my cars and my home covered. Definitely recommend them.

Ch
Review β„–12

Pledge insurance is amazing, they work to please their customers. Sandra and Charlie are both great I love working with them and recommend everyone to go to them!

li
Review β„–13

Sandra Rodriguez is helpful, professional and knows her job well!

Da
Review β„–14

Sandra Rodriguez provides amazing service!

KA
Review β„–15

STAFF IS INCREDIBLE! I HAVE BEEEN DEALING WITH PLEDGE FOR ALMOST 20 YEARS AND MAY I SAY CHARLIE TRAINS EMPLOYEES WELL. SANDRA IS MY GO TO GIRL SHE RESPONDS TO EMAILS AND CALLS VERY QUICK (SAME DAY) AND IS ALSO PROFESSIONAL AND HELPFUL. I RECOMMEND PLEDGE FOR ALL YOUR INSURANCE NEEDS !

cr
Review β„–16

Sandra Rodriguez are very friendly service! Very well communication. Glad to have her!

Zo
Review β„–17

Sandra Rodriguez has always been very helpful with any issue I have had. More recently, she has helped with adding another vehicle to my policy. Thank you, Sandra.

An
Review β„–18

We can always count on Sandra Rodriguez to help with my mothers insurance needs. Thanks for all you do, Sandra

Am
Review β„–19

5/5 great service, great deals, best coverage plans and advices. Been a loyal customer with them for 8 years, always been satisfied from every aspect. Call your guy Edward, he will secure everything from A-Z for you ! Much recommend!

Di
Review β„–20

Sandra Rodriguez has been super helpful and professional from day one and was able to help me get my car insured in a matter of minutes. I definitely recommend her and this office if you’re looking for auto insurance.

Se
Review β„–21

Ernesto was great! An amazing rep. I suspected a problem with my renewal and he verified every part of my policy with me and sure enough found a few issues - He quickly resolved them and made sure I was satisfied. Thanks Ernesto!!!

Ma
Review β„–22

Edward is the best person to work with. He is always available and helps his clients to get better deals. I dealt with Edward to get me good deals on the 4 cars I have and 3 properties and one business.

Bo
Review β„–23

I’ve been working with Pledge Insurance for my Auto, Home Loan and Umbrella Insurance coverage for over 18 years. Charlie, Edward and the staff have been great. Always responsive and customer service oriented to suit all my needs.I would highly recommend them for any of your insurance needs!

An
Review β„–24

The staff at pledge in West Covina are awesomeπŸ‘ No matter my situation or time I am able to email or talk to someone in the office and receive great customer serviceπŸ‘πŸ‘πŸ˜ƒ. Thanks especially to Sandra, Edward

De
Review β„–25

I highly recommend Edward and the team at Pledge insurance. Running a small contractor business can be challenging, Edward has been very helpful in my journey as I often require Certificates of insurance to submit to new customers and landlords . Nothing but great and timely experiences from the professionals at Pledge.

ga
Review β„–26

Sandra has alway been wiling to help, Im happy with her service and will continue doing business with her, thank.

Ne
Review β„–27

Sandra was very friendly & helpful.

Se
Review β„–28

I have been with pledge for over 16yrs...and I have nothing but love for them. When I needed them they were there. Never have they stopped working for me. Thank you for always having my best interest at heart.

Ja
Review β„–29

Sandra RodrΓ­guez was highly supportive and quickly helped me resolve an issue with my vehicle registration.

Ma
Review β„–30

We’ve changed insurance a few times and they’ve always been so so helpful, finding us good rates quickly and dealing with all the paperwork, canceling or starting policies for us without us having to go through the companies ourselves. Ernesto is so helpful and always there when we call or need help. Responds very quickly and he’s never let us down or forgotten anything for us.

Di
Review β„–31

Mr Charlie and Ms Sandra were so helpful and explained every details to simplify and understand the policy given. Thank you and keep up the good work!

Ed
Review β„–32

Great insurance agency i have been with them over 20 years and Edward is my agent and he alawys looking after me to save me money on my insurance.

Ni
Review β„–33

Weve been a loyal customer for over 10 years and Edward is our go-to guy to get the best auto rates possible for our whole family! Hes very friendly and always available to get a hold of either by phone, email, or in-person. Weve tried many times to get estimates from other brokers and online websites, but the deals dont even compare to what Edward gives us.

Sa
Review β„–34

Charlie was amazing, very professional and knowledgeable. Im very satisfied with the services that were given to me.

Ca
Review β„–35

Eduardo is the man. Hes professional and courteous. He always looked out for me and I felt like he really searched for me each time I needed something. He would send me different prices and each one just got better. He doesent stop until you are satisfied. Made everything easy. Slow is smooth and smooth is fast and Eduardo is smooth man!

ru
Review β„–36

Sandra Rodriguez took care of my request immediately.

Da
Review β„–37

Lisette at Pledge has always been extremely helpful in helping me navigate insurance options for me an my family. She is always available and quick to respond whenever I have a question. I would definitely recommend her and her team for your insurance needs.

Da
Review β„–38

Ernesto is our agent and he is great! He provides fast service and is always very prompt.

Di
Review β„–39

Good customer service edward makes getting a insurrance so easy thanks again

Ma
Review β„–40

I have been dealing with Edward for over 5 years at Pledge Insurance and he has always been top of his game and works to provide the best prices. I highly recommend Edward

sa
Review β„–41

Sandra Rodriquez is a Professional who gets it Done!

Ja
Review β„–42

After extensively looking for the best rate for car insurance, Pledge had a significantly lower rate. We were helped by Ernesto, who thoroughly answered all of our questions . All in all, it was a good experience, simple, and I would recommend Pledge to anyone in need of insurance coverage.

Br
Review β„–43

Thank you Sandra Rodriguez!!

re
Review β„–44

Mercury insurance group are really helpful and polite and helped me get a fast quote with helpful pricing go see Charlie for a fast reliable auto insurance and experience the polite and friendly environment

Jo
Review β„–45

Lisette is so awesome - Always helping me and very thorough at her job!!! Been with them for 18 years now and they try their best to always get me the best rate possible!!!

Ca
Review β„–46

Great service! Every time I need a change in my insurance I contact Charlie and he takes care of it right away.

mi
Review β„–47

Thnx Charlie,for taking care of me all these years much appreciated,you are an asset to your Co.

Er
Review β„–48

Great service, Lisette Fierro was very efficient in all my auto insurance needs, truly recommend this place.

SA
Review β„–49

Lisette was extremely helpful after I notified her about my insurance information status with the DMV. She immediately called the DMV and resolved the issue. Thank you Lisette!

Na
Review β„–50

Excellent service, been with Pledge for years

as
Review β„–51

Ernesto, very helpful & detail oriented customer service. thank you

Ca
Review β„–52

Friendly staff, helpful, they will help you to find the best for you

ba
Review β„–53

Thank you Charlie. Great customer service

Li
Review β„–54

Excellent customer service!!

Ch
Review β„–55

Excellent service, honest and helpful and low rate

Li
Review β„–56

They said closed at 9 pm but not true

Du
Review β„–57

Does not have any policies that will cover putbulls or even exclude them.

ER
Review β„–58

Ernesto is the best!!!

Pa
Review β„–59

Very professional, saved a bunch of money.

Sh
Review β„–60

Sandra has always been so quick to respond to emails and makes working with Mercury to easy. Thank you Sandra

Information
2 Photos
60 Comments
4.7 Rating
  • Address:235 N Azusa Ave F, West Covina, CA 91791, United States
  • Site:http://pledgeinsurance.com/
  • Phone:+1 626-339-3090
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
Working hours
  • Monday:9am–6:30pm
  • Tuesday:9am–6:30pm
  • Wednesday:9am–6:30pm
  • Thursday:9am–6:30pm
  • Friday:10am–3pm
  • Saturday:Closed
  • Sunday:9am–6:30pm
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