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Aims Insurance Services - West Covina
420 N Azusa Ave suite b, West Covina, CA 91791, United States
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Aims Insurance Services - West Covina

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It
Review β„–1

JT was very helpful and got everything done in a timely manner. Great service πŸ‘πŸΎ Would definitely recommend.

Bi
Review β„–2

Hassle free. Best experience I ever had with an insurance Co.

Mi
Review β„–3

JT tram was very helpful, very informative and very welcoming. My experience with AIM insurance service was the most uplifting and inviting experience that Ive had in a long time with insurance companies.

Ti
Review β„–4

TJ is the greatest!Did you just purchase a Harley and need insurance, but havent gotten your M1?Call TJ, the rates are ridiculously low.TJ hooked me up with full coverage for less than the other companies wanted to charge for liability.

??
Review β„–5

My man JT did an excellent job will definitely recommend my friends too him personally hopefully all of the staff is like that, if so this company is amazing. Thanks again JT

Ha
Review β„–6

JT was super helpful and handled all of my questions I had with ease, I definitely will be recommending to family. Thank you aims insurance!

Ro
Review β„–7

JT! Thank you so much for helping me obtain my SR-22, service was professional and fast. Lowest rate out there too!

HI
Review β„–8

EXCELLENT CUSTOMER SERVICE, GOT STRAIGHT DOWN TO BUSINESS IN A PROFESSIONAL MANNER !!!! TOOK VERY GREAT CARE OF ME !!!! HIGHLY RECOMMEND

Du
Review β„–9

JT always takes care of any questions and problems I’ve had.Good guy

da
Review β„–10

Highly recommend. Great service for a great price. JT was the sales rep that helped me get insured quick and easy. He has amazing customer service and was very professional. Ask for JT for any of your insurance needs! Thank you!!

Ma
Review β„–11

Always professional and helps me get the best value .

Mi
Review β„–12

JT is awesome man. He got me a great price and down payment on my insurance. Dude was fast and did everything with ease. Even helped me lifting a suspension on my registration with the dmv. definetly will be coming back if its that easy and fast. Thanks JT.

vi
Review β„–13

Nancy is the best at what she does she’s one of the best insurance professional that I have ever dealt with she gets things done βœ… fast and easy

An
Review β„–14

JT is the man I wanted to insure my new truck and he ended up saving me tons of money a month. Great ppl here have been going there for years and they have always be extremely helpful, friendly and professional.

De
Review β„–15

JT is amazing. He saved me and my wife lots of money and was fast and courteous

Tr
Review β„–16

Not quite sure about the company yet but so far it seems to be all right theyve gone out of their way to answer my questions theyve worked with me in every way possible theyve explained everything to the finest detail down to earth so far I dont have a problem I think I might like them being I just got my policy Ill probably change my review to five stars within a few months

ro
Review β„–17

They were there for me when I needed help i appreciate it very much

Cy
Review β„–18

Thank you so much for all of your help in getting my insurance needs .

Bo
Review β„–19

WOWWW AMAZZZING! I was at the Airport ready to fly out and JT reached out and signed me up under 15 min and yes I was timing it because I had to board my flight! He was respectful and easygoing! Definitely a hard worker! The prices here was way better than other companies because they offer great affordable deals! Really fast and reliable! I look forward to being with them! THANK YOU JT TRAN! YOU WERE FANTASTIC AT YOUR JOB! DEFINITELY 1000STAR SERVICE!!!!!β€οΈπŸ€πŸ’™

Mo
Review β„–20

I want to give praise to Monica M. for having the most kind heart. She went out of her way to ensure I had the best rate for my insurance. She is very personable, but professional. She has amazing customer service skills- give this girl a raise! Thank you again Monica for your patience, you made this process a breeze.

An
Review β„–21

JT provided excellent service, he was very friendly. I would recommend Aims Insurance.

ch
Review β„–22

Not done yet hopefully, unneeded and all, Will not needkeep a relationship. En all

Er
Review β„–23

Great communication, great rates, and I am so happy that I contacted aims insurance!

OJ
Review β„–24

Every time I call, they’re always looking to save me money.

ka
Review β„–25

JT is an amazing agent, he helped me get insurance on both of my cars. He was very helpful and had so much patience with answering every question I had and through the whole process. I’m super appreciative towards him and his work ethic as well as great customer service skills. Thank you JT, definitely someone you want on your team.

Si
Review β„–26

5 stars for JT!!!!! Thank you so much! Helped me through every step and explained everything so that it was crystal clear for me. His customer service is unbeatable. Thank you again!

Ch
Review β„–27

JT Tran was very professional and helped me get a low rate with road service included. Thank you JT

Ja
Review β„–28

Elizabeth was very helpful over the phone and was so polite about fixing my name and address when I noticed it was wrong. I would recommend them as they are helpful and cheaper then my last insurance company. I am saving about $50 a month

ju
Review β„–29

Very fast service

Ta
Review β„–30

Mr. JT was very helpful in finding me and my family the best option coverage for our vehicles. Additional services was provided but I was not pressured into purchasing recommendations. Overall, completed impressed with the level of professionalism and response in making this purchase.

Sa
Review β„–31

Best price out of all the rest! Thank you!

MY
Review β„–32

My go to insurance company they helped me insure my motorcycles on separate occasions

An
Review β„–33

JT was very polite and helped me get a new policy that’s going to save me $400 a year.He was very helpful every step of the way and making the switch was so easy

jo
Review β„–34

Thank you JT! Fastest and most professional rep I have ever dealt with! Was very patient and informative! I would recommend him to anyone needing insurance for sure!! Go through JT!

Ic
Review β„–35

It was fast and easy, straight forward. I spoke with a gentleman name JT. He was very helpful!!

De
Review β„–36

Amazing customer service! Thanks J.T. for your help!

Pi
Review β„–37

EXCELLENT EXCELLENT EXCELLENT CUSTOMER SERVICE FROM JT! Amazing is all I can say! Beyond accommodating when I was going through a super stressful time. JT has been one of the absolute best people I have EVER WORKED WITH and I’m talking about in all areas of customer service period he is at the top! I am so grateful for all of his hard work and professionalism. He took the time to tackle what I thought was an impossible task (I had spent hours and hours phone call after phone call trying to fix this mess I got myself in and was trying to get insured but no one could help me I was agitated and was starting to feel like it was hopeless) but he worked some sort of miracle and I can not thank him enough!!! He showed me care and really made me feel appreciated! my experience with this company has truly been great (And I don’t write many reviews but this one was by far worth my time to give thanks and to show my gratitude) THANKS A MILLION JT!

Da
Review β„–38

JT saved me a lot of money w aims insurance. The process was quick straight to the point I was kind of iffy w giving information out over the phone but I received the documents I needed as he assured. Overall it went good! Focused on the things I needed ASAP in a short amount of time. Thanks JT!

sa
Review β„–39

I just a little under an hr JT quoted and insured me. Straight to the point, humble and professional. Helped me get best possible discount and perks. Thank you JT. Recommend brokering with AIMS theyre awesome having had brokered with them before but for memorable customer service ask for JT.

Da
Review β„–40

All aims ins wants is your money. Won’t provide costumer service.

Ka
Review β„–41

JT from this company is amazing! He was very professional, helpful, and made everything easy and swift. I highly recommend this insurance company. The customer service is impeccable!

an
Review β„–42

Just got my cars Insurance with JT at Aims thanks alot for the great deal..will tell my friends about you..

Si
Review β„–43

Exceptional service I received by Jt Tran he explained all the terms very well also was very mindful of my time when I was on my break he also called me back and was able to finish finalizing my new policy definitely a 10

Ta
Review β„–44

Monica was very helpful and professional. She answered all my questions. The provess was easy and quick. I would highly recommend this place.

Me
Review β„–45

Jt was awesome. He helped me get the coverage I needed. I really appreciate all your help and patience with me. Thanks again!! ☺️

Os
Review β„–46

JT in Hemet was awesome and took care of me. He actually took the time to find the best policy and made the process as easy for me as possible. Thank you Aims! I am and will remain a loyal customer.

JA
Review β„–47

Called for a quote, I had all my questions answered professionally and thoroughly. Belen was very helpful and patient with me. Great customer service. Thank you.

Ed
Review β„–48

Sadly, earlier this morning I was involved in a car accident. I called Aims Insurance and JT answered. He was extremely helpful, very patient and understanding. Made the whole accident experience feel as if it was and everyday thing. Thank you so much!!!

Fr
Review β„–49

JT was really friendly and helpful got me a good deal in my insurance easy to do over the phone. I recommend it .

ki
Review β„–50

Very good customer service. I had a few questions about the insurance & Belen was very helpful and patient in answering all my questions. Thank you

Gu
Review β„–51

I usually dont leave reviews, but JT totally deserves it he went above and beyond to help me save and have full coverage he didnt let my DL situation stop him for wanting to help me out there isnt many people that will do that for you so THANK YOU JT πŸ™πŸ˜

Ty
Review β„–52

I honestly stumbled across this great opportunity to save money and not only that my representative JT who walked me through my policy process was extremely helpful and great to work with, he talked me through all the information needed, answered all my questions...very professional and satisfied so far with my insurance switch.

Di
Review β„–53

JT, did a wonderful job to get the insurance we needed at an excellent price. Thank you JT!

Va
Review β„–54

I had the best experience with my representative JT. He was very helpful and super attentive. He helped me get an affordable quote and gave me a peace of mind.Thanks again for great service JT. πŸ‘

Ca
Review β„–55

Very affordable prices πŸ‘Œ πŸ‘ πŸ‘

vi
Review β„–56

My name is Victoria and I called Aims Insurance because I got into a bad accident and they totaled my car and I needed insurance for a new car ASAP. I spoke with JT and he helped me find full coverage for a price I could not turn down!! He has exceptional customer service and really helped me out, enormously!! Thank you JT for all your kindness and help. I would recommend anyone and everyone to speak with JT.

Gi
Review β„–57

Clara was super helpful. She was very responsive to my calls and emails. Great example of exemplary customer service!!

Me
Review β„–58

Great service, highly recommend!!

Gi
Review β„–59

JT is verry helpful I had lots of questions, he took his time to explain everything. He found our family the best quote THANK YOU again for your time & patience. OUTSTANDING CUSTOMER SERVICE!!!

Ch
Review β„–60

Jt helped me and he was absolutely the best. Helped me on what I needed and every professional. Definitely recommend him.

Ge
Review β„–61

Amazing customer service, helpful, and honest.

Ed
Review β„–62

I called in today and spoke with a young lady who was extremely helpful. Her name was Belen. She had excellent customer service.

Ch
Review β„–63

JT was awesome Im glad that he helped me he got me a very good deal Im a come back and upgrade to full coverage okay when is Christine

Am
Review β„–64

Excellent

Fr
Review β„–65

JT was very professional, took care of our insurance very quick and easy, answered all my questions right away, overall was a good experience; 5 stars!!!

T
Review β„–66

JT save a lot of money for our company. He’s the best. I really appreciate it! Thank you JT!

Mo
Review β„–67

My experience with JT was outstanding. Great professional quality customer service I highly recommend this for you.

Su
Review β„–68

I recently just purchased my auto insurance from JT, who was really great, respectful and helpful, for my auto insurance needs! I would recommend him to any one who needs auto insurance! Thank you JT!

ER
Review β„–69

I was in need of quick insurance that was fit to my budget and Clara helped me make the process quick and she was so patient in helping me find the best price and coverage for my new car, Thanks again Clara I will be recommending all my friends and family to you. Finally a insurance agent that actually cares :)

Mz
Review β„–70

Okay so Im kinda in my feelings but its no biggie the πŸ’«UniverseπŸ’«πŸ’ž always shows me love and I am very appreciative for it......which is why I do my 3 good deeds anyday I canπŸ™Œ.Sooo JT really made me feel Grateful that I did a google search and choose Aims website, the look was user friendly right from the start and JT got in touch with me super quick, he was very professional even provided me with a quote from my old company under new-ownership ( knowledge found out by speaking with 3 others agents offering higher start-up / mthly payments from the SAME company during my price check HUNT😊) but at a cheaper rate I got all of my coverage at a way cheaper price which is the reason why I let the coverage lapse in the beginning I didnt want to feel robbed but who knew I would end up actually feeling blessed TY........

La
Review β„–71

Called today and spoke to a really nice young lady her name was belen she was very helpful and super nice she was very patient with me and answered all my questions she was even bilingual thats a plus

Cr
Review β„–72

Great customer service from JT and fair low rates! Easy to insure vehicle process!

M
Review β„–73

Really thankful for the help I received today. Spoke with a man named Jt, he made my whole situation at the dmv much easier. I got insured today plus had to un-suspend my car. He took care of the payment for me while I was waiting in line at the dmv. Saved me time. Was not aware I had to pay that first being this is my first time in this situation. So he called back communicating and making sure everything would be set up and good to go by the time I got up to the front of the line. Being at the Dmv is unpleasant enough but having Jr help me out was the highlight of it all. Really sincere about it as well which is a big plus to me as a costumer! Thank you so much! People like him really make the world go round. I know he gets paid for this but it’s refreshing to deal with genuine people over the phone you know. Thanks again.

So
Review β„–74

Great customer service Belen was very helpful ! Any questions I had she was able to give me an answer! Highly recommend you to ask for her!

pa
Review β„–75

Excellent service !!!JT help me and he found a good price on my terms. Definitely recommend this place.

Cl
Review β„–76

Belen is a perfect example of what good customer service should look like she answerd all my question perfectly and quickly I highly recommend you check out aims insurance.

Ju
Review β„–77

Called in a week ago to get information on a new policy for my Nissan Sentra. Phone call was answered by Belen who knew the answers to all of my questions. First Insurance office who asks me if they answered all of my questions before disconnecting. Belen definitely deserves a Starbucks if I decide to stop by.

Cr
Review β„–78

Had a great experience with my purchase. JT has great customer service highly recommendable !!!

Er
Review β„–79

JT helped us to get the right coverage at the best price. Outstanding Costumer Service and very helpful.

Re
Review β„–80

Thanks JT for giving us great service and saving us money! Really good deal

an
Review β„–81

Appreciate JT for the awesome costumer service helped me out a lot thank you

Ra
Review β„–82

Good service. ? Low prices. My agent mr JT. HAS BEEN GOOD PROFESIONAL. IN MAKING SURE I GOT THE BEST RATE. ? AND SATISFACTION. THANKS JT. GOOD JOB ?

Ba
Review β„–83

JT tran was very nice and helpful his customer service was amazing. Had my insurance before 5pm. Thank you Jt tran

Cl
Review β„–84

JT Tran was an amazing help!!! He got me the insurance I needed and made it a breeze! Great rates also!!! Thanks JT!!!!!

as
Review β„–85

I had a question the customer service is great I recommend talking to Belen she was really helpful.

Wa
Review β„–86

JT DEFIANTLY KILLED IT MADE THIS SUPER EASY ! Had a lot of insurance company’s calling me ! And this was the way to go! Gunna tell everyone to go to JT - Walter

Sh
Review β„–87

Jt did a fantastic job, very helpful and cheap thanks my man.

Ki
Review β„–88

I called this place because I needed help looking for insurance quotes and belen answered the phone and let me say she was patient with me with all questions I had and answered all my questions.. I am completely satisfied with the customer service.. thank you!

Da
Review β„–89

No comment

Ev
Review β„–90

Jt, best guy ever, saved me about 250$ per year even with my 2 traffic tickets and 1 accident.

Li
Review β„–91

JT was great! Very helpful

Al
Review β„–92

Monica was of great help, super friendly and kind! Thank you again for being so patient with me!

Cr
Review β„–93

Really horrible place dont trust them.. Janet said she couldnt help me because I need to speak to Jennifer the person who made my policy ? I called to see when my insurance bill was due the lady Janet told me it was due on the 28th . I check my bank acct transactions my money was taken out on the 20th with no knowledge . When I spoke to her again she kept trying to talk over me not even letting me talk . I literally only had insurance for 19 days and after that I was charged for anthor month . IF YOU DO HAPPEN TO USE THEM DONT LET THEM SIGN YOU UP FOR THE DIRECT DEPOSIT . WHEN THE BILL IS DUE THEY AUTOMATICLLY WILL TAKE IT OUT THEY TELL YOU YOULL RECIVE A CHEPER PRICE ON YOUR INSURANCE THATS HOW THEY GET YOU.

mi
Review β„–94

Wrost place ever for insurance . Please be aware of their sneaky ways . Do not go here they will take your money ! Cancel your policy .they dont even inform of mis payment they wait a whole month then they call you.. Rebecca is the wrost .. make the switch like I did ..u will be better off

ca
Review β„–95

Great

Kr
Review β„–96

Belen was very nice helpful on the phone

Ma
Review β„–97

They treated me well, to see later how it goes, thank you! Clara Castro

Information
5 Photos
97 Comments
4.8 Rating
  • Address:420 N Azusa Ave suite b, West Covina, CA 91791, United States
  • Site:https://aims4insurance.com/
  • Phone:+1 626-331-9100
Categories
  • Auto insurance agency
  • Commercial agent
  • Home insurance agency
  • Insurance agency
  • Insurance broker
  • Motorcycle insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–7pm
  • Tuesday:9am–7pm
  • Wednesday:9am–7pm
  • Thursday:9am–7pm
  • Friday:10am–5pm
  • Saturday:Closed
  • Sunday:9am–7pm
Service options
  • On-site services:Yes
  • Online appointments:Yes
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