user
United Tire & Service of West Chester
614 Westtown Rd, West Chester, PA 19382, United States
Appearance
United Tire & Service of West Chester

Comments
Ri
Review №1

I was traveling from N C to visit my family in the area, when I hit a pothole and damaged a tire on my pickup! United tire ordered me a new tire and I had it installed first thing the following day! I would recommend there dealership for any tire or repair work!

Aa
Review №2

United Tire in West Chester did a great job repairing my power steering which had completely failed. They are a very professional group and pushed Ford to expedite the part delivery on my behalf.

Ki
Review №3

So thankful for the staff here they were very helpful, our family cars serpentine belt went while on the by pass and they were right off the exit so we quickly pulled in they ordered our parts for us and they had them to us in 10mins they also offered helped with putting it on also bought our 3 year old snacks while we waited. Thank you so much for being so amazing!! Forever thankful for your kindness 🖤

Da
Review №4

I have taken all my cars to Bill and his crew for many years! Bill is the utmost professional and has never steered me wrong. HisPrices are good, the work is professional and fast. I wouldn’t t go anywhere else.

Re
Review №5

New to the area. Also new and first time car owner. Was recommended from a friend. Bill and the entire team was super helpful friendly and professional! They have their own tow guy who is also awesome. They took great care of my car and will be my car mechanic for everything moving forward!Give them a 10 star rating!

Ge
Review №6

Ive been going here for many years. They are about as honest as Ive found. Bill is always very helpful and explains things so anyone can understand the problem. Their prices are fair and they are fast at getting your car in and out. They are the only place I use for my car and truck. I highly recommend their services.

Ri
Review №7

I was able to get an appointment on short notice. I arrived early for my appointment and they were able to take my car in early. The manager/owner was extremely helpful and friendly. A warm welcoming professional environment. I highly recommend them.

Da
Review №8

Ive been coming to West Chester United Tire & Service for over 10 years, and the staff has always been extremely courteous and helpful. What am I saying, Bill is fantastic!! You always need a Mechanic you can trust, and Bill is that man. He has built a professional team of service technicians that are great at diagnosing and solving customer problems. The team makes this service station a respected local community staple.

Ca
Review №9

United tires and excellent place. They are reliable and I always trust that theyre not overcharging or performing unnecessary repairs. The staff is friendly. I recommend all of my friends to go there.

Ka
Review №10

I have been going to United Tire of Westtown for years. They exceed my expectations for quality, professionalism, and honesty at every visit.

Ad
Review №11

This place is awesome. They guys there are great, they explain things to you thoroughly and do not push you to accomplish ancillary repairs. I go to them for everything now for my 2 cars

So
Review №12

They quickly diagnosed the horrible noises that my daughter’s car was making, then made the repairs. The car was ready before I expected! Very pleased with the service

Ai
Review №13

Fantastic service! They were quick, professional and a great value. Very trustworthy team-will go back again without hesitation.

De
Review №14

I went in for a state inspection and emissions and was in and out. The staff was very good and I’d recommend them to anyone. I will be back for future issues with my car if I had any. The didn’t try to upell me anything and the prices were good

Dr
Review №15

Bill and his team are always accommodating and do a great job!

el
Review №16

Great service, were able to schedule me within 24 hours, my trust car care point of service

Ro
Review №17

I had a tire that was losing pressure and probably had picked up a nail/ bolt, etc.I called with no appointment hopeful to get help. Bill told me to bring my car over and he would try to fit me in. Tire got repaired and I was grateful for their willingness to try and accommodate me. I would recommend UTS to anyone.

Ja
Review №18

This is my go to place for anything I need with my car. As someone who doesn’t know much about cars, Bill does an excellent job of explaining things I don’t understand and helps me make the best decision. Highly recommend if you are looking for a worry-free shop you can trust.

Le
Review №19

Always treat me with respect and only tell me I need what I actually need. They are very honest. I wouldnt go anywhere else.

Li
Review №20

Bill and his team at United Tire are outstanding!!! Highly recommend!!! :)

Ma
Review №21

If you are looking for honest and quality experience these are your guys! Used them before and will definitely be back.

Am
Review №22

I have been going to another car place for the last ten years and never completed satisfied but they got the job done. I searched on my local Nextdoor app and multiple people mentioned United. I decided to give it a try and I’m not going anywhere else for my car needs. They are always on time and honest with their quotes.

Br
Review №23

I came in with no appointment because I had low air in one of my tires. The guys saw me right away and fixed my tire, which had a nail. I love these guys! Always professional, friendly and dependable.

Li
Review №24

Bill is amazing and so knowledgeable!! He helped me make decisions that I couldnt make on my own. My new tires are terrific and I will be bringing my car there for inspections from now on.

St
Review №25

This is a ‘get it done’ and prompt operation with great service and communication.

Ke
Review №26

My daughter is a student at West Chester needed a flat taken care of recently. The car was towed there and the men took real good care of problem, quickly and professionally.Highly recommend them in a pinch!Thank you!

Ja
Review №27

Great customer service. Prices a a little high but they perform a high quality repair. Have used them for the past 10 years and no plans to switch any time soon.

Ti
Review №28

The staff is always very helpful and explain thing to you. The make suggestions of maintenance that should be done and when it should be done. They go out of their way to treat you as family. We are very pleased with their work and care.

le
Review №29

Wonderful experience. Bill and his team are consistent in providing extraordinary excellent service and professional in every respect.

Ry
Review №30

Suffered a tire puncture on my way to visit the kid at WCU. Limped into United Tire on a flat, and they were able to fix it efficiently. Even provided a lift into West Chester so the kid and I could have lunch while the work was underway. Outstanding customer service. Thanks, Bill!

Bi
Review №31

Bill is a pleasure to deal with, and I genuinely can tell he knows how to get things done effectively and efficiently without wasting customer time. For that, I appreciate the service his firm delivers.

Ei
Review №32

Always excellent service at a reasonable price

Pa
Review №33

Very pleasant and timely. Never have a problem after being serviced there.

Re
Review №34

Had two new tires put on and an oil change. All done in a timely manner at the quoted cost. Great customer service, was able to take me right away when I called in that morning. Talked about some small things I could get fixed but no pressure to take care of it right away. After going to shops in the past and feeling taken advantage of going here was refreshing.

Mo
Review №35

The service is fast and the work always done right. Staff is friendly and professional.

Ma
Review №36

Best service center ever!

Fr
Review №37

Always friendly and professional. Good folks- excellent staff.

Ru
Review №38

Busy place. Dropped a tire in the morning to repair a puncture. Not done till the end of the day or next morning when I was able to pick it up. Friendly.

Ch
Review №39

I would give it a 10 if I could.

R
Review №40

Visit was fine. Bill and crew are always pleasant and always honest. Great business!

S
Review №41

Great value, quick service!

Jo
Review №42

Excellent service as usual. 15+years.

Fr
Review №43

Great service and it was done quickly. Bill and the rest of the staff are very professional. Very clear communication.

Ry
Review №44

Professional, courteous and clean. Bill makes everyone feel like family and the team has gone above and beyond to help with both standard maintenance and some “special repairs” for a new teen driver. I leave knowing the work is done right and my family is safe. I won’t bring my cars anywhere else. Highly recommend.

Su
Review №45

I dropped the car off at 9am and was called at 10am saying it would be ready by 11. I showed up at 10:45 and it was already waiting for me.

Al
Review №46

Excellent service with consistent results! Ive been using Bills place for 90%+ of my auto servicing since 2015 and Im very satisfied. 5 stars plus!

Sc
Review №47

Honest and fair pricing and quality work. I purchased new tires and was advised on the right type of tire for my type of driving. I was notified when the tires were ready to be installed, so there was no lost time. Great, trustworthy place that I will definitely use again!

je
Review №48

Great except guy at front desk was

ma
Review №49

Greatest service center in the area. Bill and staff are top notch.

Ja
Review №50

Service was excellent. Couldnt ask for anything better.

An
Review №51

Crew at United Tire in West Chester is great. Extremely accomidating, good communication on progress and when work is completed and reasonably priced. Happy to do business with them.

ma
Review №52

Always quick and professional

Ky
Review №53

Just had another great experience at United Tire of West Chester! Always friendly and professional communication with quality work done on time. Highly recommended, you wont be disappointed!

Re
Review №54

Just got back from my first time here and it was great. The waiting room was comfortable, everyone was friendly and all 4 tires only took an hour. I also got to pick the tires I wanted online and made an appointment easily. Prices were very fair and explicitly stated. I will definitely be back! Thanks guys!

Ro
Review №55

Had slow leak in tire. They found the cause and repaired in a timely manner, and corrected my tire indicators. Very professional and friendly.

An
Review №56

Always great service

Ti
Review №57

Great Service and Pricing!

an
Review №58

Bill and the guys are very nice and professional, theyve always accommodated service in a timely manor for me as Ive typically had to stay and wait for repairs to be performed. I am not one to typically write reviews, positive or negative, however, my last experience with them has created an ongoing frustration and I feel it necessary to forewarn future customers. These guys do excellent work...tire work and general maintenance work. For anything else I should have learned this lesson after I hit a pothole last year and they miss diagnosed a noise coming from my wheel as transmission trouble. When I took it to a transmission shop the guys pointed out the noise was coming directly from the area of the tire and had me listen to it personally. Anyway, Ive owned my car for going on 7 years now and have never had an issue with the engine shaking excessively or the exhaust system rattling when I sit in drive at a full stop. Cut to August of this year, I have them replace my flex pipe as it partially rusted out and ever since the replacement I have had excessive engine vibration/shaking and an exhaust pipe that rattles against the metal undercarriage at every single stop sign, red light, park, reverse, etc. It is the most frustrating noise on the planet!!!! The first day I got my car back I noticed the loud rattling when I pulled into my driveway with the windows down. I called immediately to inform them but it was past closing, so I had to take a day off of work to come back in that Monday and they apparently left a 6 inch piece of metal hanger material in it....Did this cause permanent damage? Possibly. I should have documented and kept this piece of material they clamed to be causing the noise, but I didnt. Shame on me for that. Ive gone in 3 separate times since August unhappy with the result of that particular service and have left unsatisfied with an unresolved rattling exhaust and excessively vibrating engine. Again, Bill and the front desk guys are very nice, but the mechanics are mediocre at best for more complicated/difficult repairs. Carelessness has fed my car up and I am not happy about it for the price they charge for labor!

Je
Review №59

This place is the best. I am a WCU students 3 hours from home. I contact them this morning about what I thought was a nail in my tire. They said to come in at 1pm I was out of there by 1:20. Luckily it wasnt a huge deal and that patched it up and even put air in all my tires, and didnt charge me anything. I had such a good experience and will continue to take my Jeep here if I have problems with it while in the West Chester Area. 100000% would recommend!!!

Sh
Review №60

Had 4 new tires put on my trailer. The team here is beyond professional. They got me in and out, same day. No hassle. No fuss. They were very generous with the labor charged too. I high recommend them! A+ service!

Lu
Review №61

Always friendly and professional.

Br
Review №62

They are always honest about your vehicle and work to get your car done in a timely matter. Highly recommend!

Ed
Review №63

I work nearby and made an appointment here out of convenience without checking reviews. What a pleasant surprise!! Appointments are easy to make online and my car was done before I got out of work. Prices are fair and they dont try to tell you that you need other stuff just to drive the bill up. As a female who doesnt know much about cars, that was a concern of mine. Staff was friendly and the waiting area was clean, too. Will definitely be back for anything else my car needs and will recommend to everyone!

Ed
Review №64

The team is very friendly and they provide great service.

B
Review №65

Bill is the man! He wont jerk you around and stands behind his work. Highly recommend.

GR
Review №66

Got me the tires I wanted quickly, at the best price I could find. Got them on and me out on the road in just over an hour. I am very impressed. Got to hand it to Bill and Mike. Well done! This is my kind of business.UPDATE: Just got my 3rd set of tires from UTofWC. Same great service every time. TOP NOTCH business.

Wi
Review №67

Great experience!

Mi
Review №68

Bill and his team are great. I was in the auto aftermarket for 40 years and these guys get it.

Fr
Review №69

Had a dead battery. Jumped started the car and took it right to United. They gave me quick and excellent service. Left with a new battery in 20 min.

st
Review №70

Excellent customer service

ge
Review №71

I have taken my vehicles here for years. Bill and his crew are the best!!! Very honest group. You dont have to worry about getting ripped off by these guys. They do honest work for a fair price and that keeps me coming back. Plus they are very fast at getting your vehicle done. They have a waiting room with nice seating, a TV, magazines and free coffee if you choose to wait for your vehicle. Try them, you wont be disappointed!!

Do
Review №72

First visit was so pleasant. They fixed the tire that was slowly losing air and checked the other tires in less than an hour. You know, I think they dusted my dash too. Theyve got my business forever.

Ry
Review №73

Bill and his staff are top notch. I started coming here about a year ago and I won’t go anywhere else. #1 they’re honest #2 they do excellent work and don’t cut corners #3 you are always greeted with a smile! I will continue to bring my car as well as my wife’s car here knowing that we are well taken care of... I would recommend Bill and his staff to anyone...

Da
Review №74

Dependable and trustworthy. Friendly service.

Ty
Review №75

Being young in my 20s, its often that mechanics will try to tell me something is wrong when I know it isnt. These men have done a multitude of jobs for me on several of my vehicles, and not once have I felt that I was being taken advantage of or pushed to have extra service done. I trust the men over at United Tire more than I do at the Dealership. Thank you.

La
Review №76

Can I give more than 5 stars???Ive never had anything but the BEST experiences at this place. Bill D is super knowledgeable and friendly. Ive been going to them for a long time (through 4 cars now). They are very TRUSTWORTHY and that is a big deal when finding somewhere to take your car. Ive since moved to South Jersey but still come to WC Tire.

Je
Review №77

Bill and his team are always fair. A great, honest mechanic is one of the things worth seeking out in life. They will always take the time to explain your options and never force you into making a decision. My family and I have gone to this shop for years and its clear they take the initiative to invest in their community and its residents and treat all customers friendly and with respect. Highly recommend their service.

bo
Review №78

Bill and his staff have always been very friendly, accommodating and service is great. They have serviced my family cars for years.

Ry
Review №79

Honest shop with clean friendly front office. I use them for all our family cars and never had a problem. Bill and his crew also let me know about things to keep watch rather than up sell things with the cars. Reason why half my neighbors use him for service and inspection.

Ad
Review №80

No other shop Ive dealt with has been so consistently reliable, quick, and fair. Ive taken all of my vehicles here for the past 9 years and they are consistently FAST to get the repairs done and the costs are reasonable. They have great sources for parts and can find anything you need (even for my 25 year old truck) in about a day. My car lost its brakes and I had to pull into the nearest shop and after getting the run around for 2 days I finally had it towed out and back to these guys who had it fixed within the afternoon. I will be taking my vehicles here as long as their doors are open. Top notch service.

Ma
Review №81

Moved to the area about a year ago, Bill and his team are simply amazing at what they do. I would highly recommend them for your auto needs. Honest, reliable, and very trustworthy.

Em
Review №82

I had the BEST experience here. I noticed on my way to work that my tire pressure in just one tire was unusually low, so I called United Tire and Service of West Chester. They said to bring it in and they would fill up my tires, and then if I have about 30 minutes later to swing by they will take a closer look at the tire for me. Well they noticed when filling up the tire with air that there was a screw in my tire. They let me know, and asked that I bring it back later today after work. I asked if they had time this morning to do it and they said of course! In total I spent probably 45 minutes there, and they did a great job with the tire. They even explained how they sealed it to me, which I really appreciated. I am very appreciative of their services, and I would 10/10 recommend this company to anybody. They also do oil changes too!

Al
Review №83

Purchased tires here 1 year ago. Came back today because I ran over a screw and they patched it for me. Both experiences were great and my bill was shockingly low each time.

Ri
Review №84

This was the second time Ive gone to United Tire and it will be where I go moving forward for everything. Bill worked with me on my schedule and got me in quick. The waiting room has WiFi and has everything needed. I was previously going to the dealership, where I bought the car, but wont be going back there.

Jo
Review №85

Well run shop. Bill does an excellent job of keeping my vehicle in good shape

Ke
Review №86

Bill and his crew have been taking care of us for years and for a bunch of different make cars (Jeep, Honda, Lexus, Porsche, Toyota). Its an honest business with reasonable prices. Its a pleasure to have a shop that I trust. There is never a reason to get serviced at a dealer. I highly recommend !!

Jo
Review №87

I have been going to United Tire for 15 years and have always gotten excellent service.They are not the cheapest but I know they will only charge me for what needs to be repaired and I know the work will be quality work.They have cared for 5 of my cars, some are approaching 200K miles and still running great! I trust these guys.I highly recommend these guys.

Av
Review №88

Friendly, fast and above all, Honest! Highly recommend ;) 👍👍👌

A.
Review №89

Tried this shop for a flat tire. Fantastic, quick service! At one point three men were attending to my car simultaneously! Turned out it was just a valve, and I was charged *nothing* despite the time and energy expended. The cheerful owner just wouldnt take a dime. Where else can you get service like this? I havent seen anything like it in 30 years. This is definitely the place to go.

Br
Review №90

Bill and the guys are the best. Bring all my SUVs to them and have never been disappointed. Fair prices, friendly people, and quality work.

vi
Review №91

Best of the best. Super friendly and very respectful of your vehicles.

Bo
Review №92

Luv Bill, Scott and the CREW. A1! I am a lifer.I first went to United Tire back in 2004, where I met the Manager - Bill. I have gone back for tire repairs and for 4 new tires mutliple times, always w/ the same positive experience.. The service is the same for whatever the job, - EXCELLENT! I would not go anywhere else for tires and alignment. Bill and his crew are consistently professional, honest and courteous. Bill gets it! It is all about the customer.

De
Review №93

I live about 20 miles from West Chester, but I was shopping in the area on a Saturday afternoon. I pulled out of a parking spot and there was a bump, bump, bump going on with my tires. I didnt want to drive home without getting it checked out. My husband called United Tire & Service and they told us to come right over. Turns out one of my tires picked up a lump of tar, which picked up more stones and things, and became a big lump. They diagnosed the problem, scraped off the tar, and even reattached a part that was hanging off, and didnt charge me a penny. They got us in and out in about 20 minutes, and took us just before closing. It is nice to know that paying it forward is not dead. United Tire & Service will get my business in the future.

Wi
Review №94

Excellent service and honest.My wife had a low tire and took it to Pep Boys to refill and inspect. Pep Boys told her it couldnt be fixed and b/c its all-wheel drive needed 4 new tires. Went to United Tire where they gave an honest inspection and easily patched the tire. United Tire has my respect and business now.

Pa
Review №95

I have been going here for 4 years. I have always had great service and a pleasant experience. They always fit me in asap, (which is usually the same day I call ), their work is great and very reasonable. I was just there the other day for brakes and tires.Thanks again for fitting me in at the last min.

Yi
Review №96

7 out of 5 stars.Just visited them yesterday. Was told need to replace the front struts at other repair shops, urgently. I always do research and get seconds opinions before making decision regarding my car since I know nothing about cars. Came in at the end of the day, these guys were super helpful. Did a checkup free of charge. Bad thing is they found another issue with my car. Good thing is neither of them are urgent. Didn’t try to sell me anything, clear, straight forward and HONEST.I always go to a repair shop I trust in upper darby, but it’s kind far away from where I live. This is the new shop I will go for future issues.

Ka
Review №97

I HIGHLY recommend West Chester Tire! What an amazing group of people... they make me feel like family every time I see them! Theyve gone out of their way many times for me... they always make time for my needs and in an extremely timely manner... they will even drive me to/from work when I need them to. Theyre just absolutely amazing and the quality of their work is extraordinary to match!

Ry
Review №98

Quick honest and fairly priced. I have been using these guys for eight years now and they are straight shooters. They will repair what needs to be done and let you know what is in the foreseeable future in order to plan ahead and not be surprised when things go wrong.

Bi
Review №99

Found United Tire in West Chester through a litany of recommendations and great reviews. Bill had given us some free tire advice over the phone which saved us big money. When the time came for service on my car, Bills team did a thorough inspection, found I needed LESS work than what others had suggested, gave me a fair price on tires, and even cleaned my filthy wheels. Repairs were done carefully and under budget. Staff is friendly. A big indicator of the quality of a shop is how clean it is, and his shop floor looks like a hospital. I cannot recommend enough. Bill has a customer for life!

De
Review №100

Im really glad I found United Tire through a Google search for a tire place in West Chester. They were great - very professional, courteous, and helpful! I had a tire that went flat several times over the past few weeks and they were able to help me out in less than an hour - definitely recommend them and will be going to them for all future tire business!

Information
8 Photos
100 Comments
4.8 Rating
  • Address:614 Westtown Rd, West Chester, PA 19382, United States
  • Site:https://unitedtire.com/
  • Phone:+1 610-455-5625
Categories
  • Auto repair shop
  • Auto parts store
  • Brake shop
  • Car repair and maintenance
  • Muffler shop
  • Oil change service
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:7am–6pm
  • Tuesday:7am–6pm
  • Wednesday:7am–6pm
  • Thursday:8am–4pm
  • Friday:Closed
  • Saturday:7am–6pm
  • Sunday:7am–6pm
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations