They were on time, young ladies at the desk were professional, friendly and knowledgeable. Loved that the shop actually looked like a shop. Mechanics were friendly, allowed me to ask questions and were personable. I always like when a shop floor is exposed to the customer and you can see the work they are performing. Plus its always nice checking out all the other BMWs on the lot to get some future performance ideas. I liked the products they were using for the services I had performed. It was my first time there. Ill definitely go back.

Bimmerworks made maintenance on my 428i a breeze. They provided comprehensive details on the work they performed, as well as what will be coming up down the road. I left the shop not feeling as if I was taken advantage of, which is always a plus. The front desk was so courteous, and being dropped off to work after dropping my car off for a day of maintenance was icing on the cake. I’ll definitely be back.

Very professional and great customer service. My car drives better than ever! Love the team and the passion. Steve hires the best technician and sets the bar high. Always looking up for their customers and consult on best service to do. They will advise on which service the is more important to do and which ones you could do in near future. Highly recommended

We used Bimmerworks twice in the last in the last two weeks for two different cars. The AC system failed in my Mini and Bimmerworks evaluated and replaced the components that needed to be fixed/replaced. They were quick and did a good job communicating with me about the status of the repair.While my Mini was at the shop, my wifes brake wear indicator was tripped. I was able to pick up my Mini and drop of her 3 series. As busy as they were, they were able to quickly evaluate and replace her brake pads.We just moved to West Chester and we will definitely return to Bimmerworks. They were quick, communicative, professional and leverage good payment/communication technology.

Steve and his staff are a great Team to work with and comfortably place your confidence . Professional, informative and friendly service provided at a fair price and with your best interest in mind. This is the 2nd BMW that I have entrusted to Bimmerworks post my initial new purchase warranty service. I would not consider any other facility or crew for my cars.

I know I can trust my car to Steve and his crew - time and time again. Work is done as promised, great value and professionalism. We appreciate the good care and friendly environment. Well be back.

Great experience as a first time customer. From the initial contact for scheduling, all the way through the evaluation and eventual mechanical work, the communications were excellent and proposed work came in slightly under estimated project costs. Car was delivered on time and everything was completed and Steve took the time to address any additional questions I had related to the service. I will be a returning customer for sure........

Bimmer’s has always been very reliable and trust worthy. Steve always finds time to explain to you exactly what’s going on with your car, different routes to fixing it, and even explaining what issues you may run into in the future. Even though I got rid of my BMW, I’m going to continue to use them for my next car.

My favorite place to take my Mini… Steve will keep you up to date with new upgrades you are able to do and will get it done in a timely fashion! My Mini is always in great hands here

I hit a curb and started hearing a humming sound, I finally took the car to the dealer who quoted a ridiculous price to fix the issue. I then took it to Bimmerworks, which I should have done in the first place, and they not only fixed that problem but did a few other maintenance issues for less than the quote from the dealership for the one thing. My AC started running hot during the heat wave, I immediately took it back to Bimmerworks and now im freezing in my car, loving it. Steve knows his stuff and does the work necessary to fix the problem properly and saves you money where he can.

After some research, I decided I wanted to bring my e46 M3 to Bimmerworks for a suspected right wheel bearing failing. I am a bit far away, and they were very nice to cover the costs of a rental car for me while my e46 was being worked on.Steve seems to run a very tight ship with professionalism all around. I always like when Im kept in the loop when work is done on my car, and Bimmerworks gave a thorough email inspection report (with pics etc) with everything even remotely wrong with my car. Although I was just fixing the front wheel bearing, this is so helpful to have (especially with an old Bimmer!). Steve called me shortly after and explained everything in detail, while remaining realistic and honest with what was urgent/not so urgent. They repaired the wheel bearing in a timely manner, and while I wouldnt say their services are cheap, they are competitive with any good Euro shop. The car has been driving very well since. 10/10 recommend if you are looking for a professional crew to do quality work on your BMW or Euro car.

As always, very professional and thoroughEverything completed as promisedNever sold on things that were not needed or could wait

Steve and his team repaired a headlight on my 2008 BMW that my other mechanic was going to replace. I saved over $1000. Thanks Steve!

Poor communication, clear prioritization of their customers (my car sat in their parking lot for 3 weeks before they did anything, Steve can be very difficult to get a hold of for updates), replaced parts unnecessarily and threw out the old ones instead of giving them back. Glad I moved on after a few frustrating experiences.*I want to add that Steve kindly tried to make amends after I posted this review, and that I do share some blame for not confronting them with these issues sooner, however my frustrating experiences still outweigh my positive ones.

Great service as always! See you again soon with one of our other cars….

Went here for first time a couple weeks ago. This is the place I will always go to for work on my BMW from now on. Very refreshing to deal with someone who is equal parts honest and competent. After dealing with local dealership and feeling like I was lied to and ripped off it is very nice to find Bimmerworks. Go here, you will not be disappointed.

Steve, the owner, is a good guy. Hes fair, and nice to work with.

Great place would highly recommend Plus when I paid it was $300 cheaper than what was originally set

Decided to use this company based on their good reviews and was not disappointed. Very knowledgeable in what they were doing and took the time to explain options and what needed to be done. Didnt try to do anything unnecessary and also to follow up to make sure I was satisfied with their work afterwards. Will definitely use again and would recommend.

Professional and thorough. Always friendly and considerate of my time and needs when my car is in for service.

I’ve used Bimmerworks for over 10yrs now and I’m never disappointed. Professional staff and service from start to finish. Steve is extremely knowledgeable and always makes sure I know what services need to be done when and which can wait until my next scheduled service or oil change.

My son had a blowout and a bubble in another tire. Bimmerworks responded quickly found tires and got my son in there immediately to get him back on road. They made then process super easy and went out of their way so my son didnt have to.

I have been going to Bimmerworks since Steve bought it. He has always been professional, courteous and honest. My 1999 540i looks and runs great. Bimmerworks has installed level 5 Dinan upgrades which I am very happy with.

Steve is a BMW expert mechanic and cares for cars like they are his own. Certified parts and labor.....a true pro. Take your BMW here and it will last 100,000 miles longer than if BMW dealer works on it.

My First TimeRepairs on my 2014 BMW 550xi have been handled mostly by the dealership, but a recent noise in the front of the car after a blowout had me looking for a BMW specialty repair shop. A resident of an adjacent town to West Chester put me on Bimmerworks radar so I decided to give the shop a try. Steve was amazingly knowledgeable in all things BMW. We went for a test drive so he could experience the noise that was making me crazy. BTW, a noise that most owners may not have even heard. A couple of suggestions were made as to the origin of said noise and an appointment was set up for Bimmerworks to check it out.Now this would normally be a 5 star review because of the professionalism that I got at Bimmerworks, but unfortunately they were unable to pinpoint the noise and repair it, but rather than attempt a repair that would have been very expensive and not necessarily fix the problem I was advised that waiting to see if it got worse was my best option. As the owner of the car I wish it had been a simple, This is broke, we can fix it. As a consumer, Im grateful to Bimmerworks for their level of honesty.We all have heard horrible stories about auto repair shops. This is not one. I got tremendous attention to my problem, expert advice on how to deal with it, and even thought the repair work could not be identified Im confident that if the noise worsens Bimmerworks will be able to do the work at a fair price in a reasonable time frame. If your in the West Chester area, own a BMW, any make, model, or year, and are looking for repairs other than the dealer, go no where else.

Bimmerworks is the place to go for maintenance and performance work on your BMW. They have always been fair and reputable while performing quality repairs and upgrades. Steve and his crew are knowledgeable and exceed expectations.

This was my first visit, as I usually service my F10 at a dealership…Very good first impression of the level of service, and will be returning.

Bimmerworks is one of the best in the business. Steve is extremely professional, honest, and a true enthusiast that knows what he is doing. Would recommend in a heartbeat.

I definitely recommend Bimmerworks. This was my second visit to Bimmerworks. I had my X3 in for state inspection and routine maintenance. I was able to schedule one day ahead and the work was completed by mid day. They also provided a helpful set of recommendations for upcoming maintenance items. Steve recommended fuel induction system cleaning. I was a bit skeptical of the need for this but I had it done and it really improved performance.

I feel confident in the information and follow up I receive from Steve at Bimmerworks.

Excellent service. Very detailed oriented. Will definitely bring my BMW here for its service needs.

I’m not one to write reviews, but I felt that my recent experience with all of the staff at Bimmerworks definitely warrants it. I brought my 02 Mini Cooper JCW to Bimmerworks because I wanted to work with someone that knows the fine details of these cars. From the moment I had my car dropped off, I knew it was in good hands. Steve took the time to speak with me personally on several occasions to talk about my car (and life) and helped me make somewhat difficult decisions much easier to digest. I never felt pressured and was able to build a level of trust with him very quickly. Top notch company and I highly recommend.

I am so grateful for Bimmerworks and there pure honesty.I didnt want to get ripped off especially at a time like this. I left my car with Steve and team and was in no hurry to get the car back. he called me and told me of the issue and we ended up talking about life and family for almost 1hr. What I went in for was fixed and resolved. I believe I found my go to spot for my BMW needs.

I don’t have one bad thing to say about Steve and Bimmerworks! The staff is very friendly and knowledgeable. Both times I have been in, they were able to accommodate me last minute with professionalism and in a timely fashion. Even though I don’t own a BMW they still provided me with top notch service! I highly recommend them!!

Replace Water Pump, Thermostat and reset lights did an excellant job. Stev explain the work and was accomodative on some jobs that I told him I will defer. I will recommend .

Our 328xi need some TLC and they did great! It runs better than it has for a few years.

I was having an engine shutter issue with my 328i N20 engine and found on forums that it could possibly be the ignition coils. After replacing those, I was still having the same issue and decided to bring my car into Bimmerworks. I would like to say that the lady who answers the phone has the sweetest voice and was super friendly and worked with me to get an appointment that fit my schedule.Once Steve looked at my car, he gave me a call and thoroughly explained what the issue was - a bent spark plug. My spark plugs were replaced a few months ago by the dealership and have been having the shuttering issue since all 4 were replaced. I am very thankful that Bimmerworks was able to diagnose the issue and I didn’t have to pay an absorbent amount of money. The pricing was actual under what I was expecting and probably a couple hundred below what the dealership would have charged. I will absolutely be bringing my car back to Bimmerworks for any future maintenance work and inspections. Thank you again for making me feel like I was actually a person and not just someone with bottomless pockets because I drive a nice car.Looking forward to chatting with you again, Steve!

AWESOME!!!😇 My first experience at Bimmerworks was PHENOMENAL!!! So, I brought my BMW 330xi,6 speed manual transmission in to get a multi-vehicle inspection completed. Steve is the BEST!!! Hed taken his time with me and explained every nook and cranny on what needs immediate attention and we worked out a plan of action to get things completed.Steve is very friendly, trustworthy, informative, and offers reasonable pricing. His work speaks for itself. The staff too very welcoming and friendly. I work in the medical field and live in Newark, DE. Steve and his office team made sure I had a rental waiting for me when I arrived to drop off my BMW, so that I could get to work and back home. I ❤❤❤ this place!I definitely recommend Bimmerworks for any and all of your automotive needs. Steve, you have definitely been a blessing to me!KUDOS to Steve @ Bimmerworks!👍👍

The Owner Steve Snow was exceptionally helpful with explaining details of needed repairs and professionalism in his expertise of the elite care that Bimmerworks takes in the ultimate service they provide to each customer who brings their BMW in for a Service Appointment. The receptionist was so polite and helpful. It’s important when you take your ultimate driving machine to be serviced that you feel appreciated. Thank you for your attention to detail and making us feel valued as your customer.

This is my new go to place..Very pleasant experience with Bimmerworks. Ive been to several BMW shops. From Delaware to Pennsylvania and this is by far the most reasonable with the quickest turn-around. Steve is easy to talk to and he walks you through any questions you may have. Not to mention they have some sweet rides in the parking lot. Highly recommended.

Honest, dedicated, and professional folks. Places like here are rare! Steve and the folks of Bimmerworks really know their craft. I won’t take my vehicle anywhere else.

Bimmerworks is really the only option for servicing your BMW, as far as Im concerned. We have both of our BMWs serviced here (328 and an X5). From an incredibly knowledgeable staff and owner, to interactive web based recommendations based on your car, Bimmerworks has it all. Dont take your BMW anywhere else.

I have taken both my Minis to Bimmerworks after the warranties have expired. Steve and his group do excellent work and worked with me to sort through the best possible plan to accomplish several repairs. He and his staff are friendly and knowledgeable and I highly recommend this business.

Steve is a wonderful guy and was very professional through out the whole process. I got a post-purchase inspection on my audi and he let me know the exact shape the car was in and the future work that it needed to be done. It also came with a full break down of what he did with a link to it online. Highly recommend. Great Work.

My 2006 vehicle has 192k+ miles and runs like new. Bimmericks does my service. Need I say more! But I will. The owner, Steve and his staff are knowledgeable, professional and take the time to discuss with me my issues/ concerns with my car. I feel that I am getting honest diagnosis of vehicle issues that I respect and trust.

Exceptional service every time. During recent service, I did not have a ride available when dropping off my vehicle. Steve personally arranged to get me home quickly and safely. I continue to be impressed at every visit. Highly recommended.

Easy to schedule, very little to zero downtime and thorough car checkout.

Steve was wonderful. Communicative, checked in after service, honest and professional. Took the time to educate me on what’s best to keep my car in top shape/lasting long. Highly recommend and came with Raving reviews!

Bimmerworks solved a transfer case problem in my 2011 BMW that the dealer wanted to charge me over $4,000 to repair. He gave the car a once over and found additional problems that he was able to have covered by the dealer under warranty which solved a major potential problem. Steves team does outstanding work for a fair price. His team saved me several thousand dollars.. Top notch repairs and excellent analysis of any problems with the vehicle. I intend to now take my Benz to Steve now that it is off of warranty. I highly recommend.

I used Bimmerworks with a used car inspection and received a very thorough, itemized report with pictures. This was super helpful as I was out of state and was considering a purchase sight-unseen.I bought the car and had a lot of maintenance items done through Bimmerworks. The work was excellent and reasonably priced. They even kept the vehicle at their shop and met the truck driver on the weekend to assist with the cross-country shipping.Their communication was prompt and courteous and there was zero pressure or upselling.Steve, Arlene and Lauren were all great through the process and I recommend their shop highly!

Bimmerworks was very thorough with their initial review and assessment of the damage to our vehicle. Steve was extremely professional and went over all of our options and the pros and cons of each approach. Once we decided in a direction - he worked with our insurance company and got the repairs completed. Will use them for our car going forward.

Very knowledgeable and got me in and out quick with an oil change I needed. Thank you will be back again 👍

Great service at Bimmerworks! They make the inspection process very transparent and pricing is clearly broken down. Their service department is very thorough and I always know I’m in good hands when I come to them.

Bimmerworks could not have done a better job on my car. I went to previous shops before knowing about this shop and they could not figure out my the issues with my car. Steve immediately stepped in, finding the issue, and doing everything in his power to fix it properly. Best shop I’ve been to by far. I will be a lifetime customer for sure.

My 3 series was impacted by the well known n20 timing chain and guide issue. As my chain stretched and caused timing issues, noises and rough ideling, it was on the verge of complete engine failure. Steve and his team performed the repair and now the engine sounds better and runs like a newer car. I am completely happy with the service.

Bimmerworks did a great job of fixing a long standing fog light assembly and replacing oil for my 2003 Z4. My family has used the locations many times this past year and I was eager to try them out. Not dissapointed!

Dont judge a book by its cover. Honest, reliable, great communication, will save you some money too.

We are first-time customers & first-time BMW owners; so the first-time introduction to the cost of maintaining a BMW was enlightening. Happily, all my questions were answered by Steve, and we feel confident in the service provided. We acquired a 12-year old 328xi & needed a trusted mechanic to thoroughly examining the car. Steve contacted us & explained what needed to be fixed, and what didn’t. There was no pressure to get any service done, and the service performed, we believe is necessary. We are impressed with the way Bimmerworks reached out, followed up, & communicated with us.

Bimmerworks is a very professional shop, specializing in and extremely knowledgeable about BMWs. They will take good care of your car, while really digging in to let you know the status of a long list of key systems and parts on your car. When they make a recommendation for a repair, you know it is something that should be taken care of.I trust Steve and the team at Bimmerworks to provide exceptional service each time i bring in my vehicle!

Thanks Steve and crew. Appreciate the help and honesty.

The engine malfunction light would come on under heavy acceleration. I took it to the BMW dealer and they couldnt diagnose it, said it may be bad gas. When it happened again, my local mechanic recommended Bimmerworks. They diagonsed and repaired it in no time! Great communication, excellent reports. Will gladly recommend Bimmerworks!

The level of communication and service I received as a first time customer far exceeded my expectations. I feel like I’ve found my go-to shop now for my two BMWs and feel comfortable trusting Steve and his team to always go out of their way to deliver a great service experience and results.

They worked on my e39 M5. Were able to make an appointment and complete the work relatively quickly, considering this is during the COVID virus. Steve spent nearly 30 minutes on the phone with me discussing the car, repair options, and time frames. Happy with the work and will be back.

I have been taking my cars here for 15 years. From my original BMW to my current Toyota. Steve and his team are the best around and always willing to work with you. It’s the most personal experience you will get when it comes to your car! Thanks for taking good care of me and my cars Bimmerworks!!!

My 1985 BMW 635 CSI was serviced by Bimmerworks. It had a wiring/electrical issue that my mechanic was unable to resolve. Steve diagnosed the problem, ordered the parts and repaired the car. He also recommended additional service which I okd. The car runs better than it ever has. Bimmerworks expert service prices were right in line with market rates in the area however the level of expertise and quality were unmatched. Steve has a well deserved great reputation in the BMW community and his waiting list is long, however i could not be more pleased with the service I received at his shop. If you need quality BMW service at a fair price then Bimmerworks should be your 1st choice.

Steve Snow has been great with communication. I have no problems with the work. I never have. He has taken care of my 335 and X5. I have no fear returning to him as needed. I like the software that he uses for communication and tracking what was done and what is recommended. Also, I am able to text him off hours and found him responsive.

Brought my BMW 535I in for inspection and service last week. The work was done in a timely proffesional manner. Steve made some recommendations for additional work which I will schedule at a later time. The shop is clean and the staff is very friendly. Thanks again Steve for being there and making my experience safe and comfortable during these uncertain times.

Steve and team does great work. Had some aftermarket parts to be installed which were problematic, but Steve was up front and came up with a great fix to the problem. He is also very informative with all things BMW. would not hesitate to go back.

Steve and the Bimmerworks team always do a fantastic job delivering top quality and professional service. This coupled with their honesty and trustworthiness is why I am a repeat customer. Highly recommend them to anyone!

Excellent service. I would recommend Bimmerworks LTD to anyone looking for a reliable, trustworthy, & knowledgeable automobile service business.

I had a good experience working with Bimmerworks. They gave me a complete assessment of my car with recommendations of what needed to be addressed immediately and what I should monitor for the future. The work was done promptly and to my satisfaction. Payment and pick up was very easy and they were able to accommodate my schedule.

Done on schedule and no “surprises”. Honest evaluation and never sells you what you don’t need. Thanks Steve and team!

Always satisfied with work done at Bimmerworks. Owner is great and his office help are the best

I have been taking my BMWs to Steve for years and cant think of a better place to have work done. He is a class act with a solid group of employees. I dont make a habit of publishing online reviews, but I feel strongly that Bimmerworks is the best place in the Philly area to take your vehicles for service and repair.

Bimmerworks has worked on my E36 a few times and has provided an excellent service every time. Steve deals with you in person and carefully explains what needs to be done and why. The shop is so clean one could eat off the floor. If you are serious about keeping your bimmer in good shape go to them.

Being a customer is like being Steve Snows sibling. Steve has high standards, as you would want and expect, and he takes the time to discuss details as well as implications of decisions each customer needs to make. That enables Steve to focus and deliver on his promises.Getting work done well, means verifying the results with all the energy taken to diagnose the original problem. I like thatAs a moderate sized shop, one realizes Steve can become manpower pace on busy days, so patience is good for everyone. As a BMW owner, I want the job done right, more than at a specific price or on a specific date, so I happily go to Bimmerworks. Pricing is fair and solutions made well are worth the time money and effort.

Because my husband was unable to drive due to a broken ankle, we were pleased that you have pick-up service. Everything went as planned, the pick-up was on time and the delivery went smooth. It was a big help to us because of being limited with our car and my husbands health issue. Hopefully good days are ahead of us. Oh yeah, his Z4 is running well again.

Excellent service! Diagnosed and quickly repaired electrical issues with my M3 that drove me absolutely insane! Thank you so much for your excellent work!

I have been very satisfied with the Quality and Value I have experienced using Bimmerworks as my car repair service. I would highly recommend Bimmerworks to friends and family.

Always have trusted my BMWs to Steve and his team at Bimmerworks. Steve doesn’t try to sell me stuff I don’t need and he’s always willing to talk to me about my car. He knows his stuff. And I will never forget the time he knew my car needed a water pump just by listening to it for 3 seconds. I was worried it was much worse (based on the sound) but it was just a water pump. Thanks Steve and team!!

This company is awesome great service,, price and professional wouldn’t go anywhere else since I have found Kit Anstey

Replaced our ABS/DTC module. Used genuine BMW parts, and work was done at cost estimated and in timely fashion.

I wouldn’t take my BMW anywhere else. Prompt, professional service and ALWAYS extremely detailed and quality work. We ❤️❤️ Bummer works!!!

Owner/mechanic Steve Snow is a great guy! They do great work at competitive prices with great personal service. Steve has a genuine enthusiasm for the work he does. Ive been a loyal customer for probably 20 years.

The headlights were pretty fogged up on my 2000 528i (E39) and the adjusters were broken. Steve replaced the adjusters and reconditioned the headlights and they look new again. Thanks for doing a great job, Steve!

Very complete inspection. Quality service completed on-time. I have already scheduled my next service.

Very helpful and knowledgeable; even though BMW, agreed to work on my heavily modified Cadillac CTS V; Friendly and helpful from the minute the phone was picked up. Thank you for taking care of my high end car!! and for the additional suggestions. Hub centric spacers are now in place and new drive shaft ordered.KY

Bimmerworks is great. Doesn’t matter if it’s a simple or complex problem; they take care of it. Best place to go when you’re out of warranty.

Steve Snow is a true BMW enthusiast and is obsessed with attention to detail. He went over my 2012 5 series and told me what all I needed to get done now and also in the future. My car drives like brand new after Steve sprinkled his BMW magic on it. Definitely coming back here for my car and also my wife’s Mini Cooper. Thanks Steve!

Consistently reliable and exceptional service from the most knowledgeable BMW service team around... when BMW dealers dont know the answer, they call Steve Snow...

Bring my 2005 330Cci ZHP in to keep her running like a top. Excellent work

I know I just have a little Chevy Spark but I was treated as though I had a $100,000 car! The detailed evaluation with photos was so informative and helpful. My car was repaired in record time and Steve and his staff were so nice. I totally felt I was in competent and trustworthy hands. Thanks Steve!

Steve went above and beyond for me in helping replace my Prius battery. I didn’t think I would be able to find anyone in the area who could replace it for me, but Steve was able to do it for me and gave me a very reasonable price.

Steve and the other employees of Bimmerworks were all incredibly friendly and prompt in responding to my questions and requests. After the initial inspection and talking to Steve I decided to add a few more things to the repair bill and they managed to complete the additional work quickly. Overall, it was a great experience. They know their stuff.

Always looking out for the customers best interest. Appreciate how much they all truly care. Quality service and always saving me money! I can trust that I won’t pay for something that wasn’t necessary. Thanks!

Steve S. and his team at Bimmerworks always do a fantastic job for me. I’m on my 3rd BMW (over 15 years) and these guys keep me and my vehicles humming!

I love coming to Bimmerworks because they look out for the customer instead of lining their pockets. I have been doing work at my local dealership and they gave me a list of items to repair. As with any major item I wanted a second opinion. Bimmerworks did a full overview of my care and discussed what items were a priority and what items I could leave for a later date. They also found some issues that should have been flagged by the dealership. I trust Steve and the team at Bimmerworks and would recommend them for service. They provided me with solutions instead of a price list.

Very pleasant people here. Steve is the kind of guy thats been working on BMWs almost as long as hes been walking. He explains everything he thinks needs to be done *and why* he feels that way. If theres things that can (safely) be put off, he doesnt hesitate to say that either.

Best BMW repair facility in the area. I wouldn’t take my X5 anywhere else. Steve’s team has the best technical knowledge and customer service is top notch

Steve and Chris are awesome. Fair pricing, excellent workmanship and a well appointed and clean shop.A+