I live in Cedarburg and work in West Bend, having just started a new job, and my brakes needed repair. I dont have a family member who could help with transportation. I called Half-Price Auto Repair and explained my dilemma. A two minute conversation, and I had never done business with them before...it was arranged that they would pick up my car where it was parked in West Bend, take it to their shop and repair it, and return it to the parking spot before I got off work. They stayed in communication with me throughout the day, let me know the estimated repair cost before they began work, called for payment when it was done. The price was extremely reasonable. I had been so stressed out about my car, but they made everything easy for me. I cant thank them enough. But I would recommend them to anyone. With the shortage of new cars, I will imagine a lot of people will be opting to keep their old cars going a bit longer. Half-Price Auto Repair will do right by you.

Not a car savvy person at all. However the guys knew exactly what I was talking about when I described my issues. Asked me to bring it in a day or 2 cause they were swamped. My car barely made it a black away. They took my car right then and there and even offered me a ride home. I had a brother close by. However they knew my situation and I needed my car for work and squeezed me in and even stayed late to make sure my car was ready for work the next day. So extremely happy with the results and super happy with their thoughtfulness and kindness. You dont get that a lot these days. Will bring my car here from now on.

John and his crew of mechanics are the best in the business! They go above and beyond to make sure everything is done right and quickly! The quality of their work is top notch! I will never go anywhere else for any work I need done on my car and I recommend him to everyone who wants quality and timely work done at a low and reasonable price range! He will never upcharge you or convince you that they need to do more work than is needed, just to charge you more money. He is the most honest and upstanding guy in the business and he will never let you down!

If you want a fair honest mechanic Id go here again in a heartbeat. He is usually busy so be ready to be patient.

Very professional and friendly. They got the oil changed and tires rotated in a very timely manner. Bonus - discounted price for synthetic oil change and they also were offering a free oil change for people that use conventional oil. Employee said the owner wanted to give back to the community during these times.... so awesome!Then, they had the vehicle pulled up to the front door for me which was very nice and convenient. Ive already referred friends to this establishment. 😊

Great work had too many repairs to list all but water pump tie rods timing belt and drivers side door handle were all replaced and they did A1 work at a great price. couldn’t be happier will use half price for all my cars and needs will definitely refer thanks guys!!!

I went once a long time ago he was amazing

Great service and fair prices

John and his staff do good work. Ive had two personal vehicles in for significant repairs, including full brake, A/C replacement, full exhaust job. I recently had an employee bring a work vehicle in for pads and rotors.Theres an estimate with full details provided and a fair price with a guarantee of at least one year. Its hard to ask for more.

Excellent Service, highly recommend for any auto repair. Tires, brakes, battery all replaced. Found electrical wiring issue and also repaired. Everything very reasonable and also very professional. Repaired our 2 vehicles and will be going back when needed again.

First off, the owner of the business saw a need given the pandemic and is essentially covering $20 per oil change, making full synthetic about $35.The fact that a shop does giving up any amount of money in favor of their customers should make you go there right away.Robert, the kind soul that helped me out, even did a bit of something that he didnt charge me for, its hard to find good people doing good work these days.Highly recommended.

They were super busy but made time to fit me in for an oil change at an amazing price.

AVOID!! First of all, theres a 4% surcharge for using a credit card. I didnt see this because I didnt step into the building until I was picking up. It was 15 minutes before closing and I had no way to get a check or cash in the time allotted.They dont line item services, just says part and install with 1 price. We should get details on parts cost, labor costs, time etc. Really kind of an amateur setup. Sorry, but details should be provided on what cost what, labor time etc.Then theres the unauthorized work performed of a front end alignment. He mentioned over the phone the tires were wearing funny and asked if I new front struts. Told him I had tie rods, ball joints and struts done late last spring. At that point I had an alignment done which had a 12 month warranty. So they checked and repaired without me saying to perform that. So I had to pay for something that I never authorized. I could of stood there and argued but I had leave(more on that later).Customer service just plain sucks. When I called Wednesday morning to see if they could look they said drop off this morning. Well I work 8 to 4:30 and said I would drop off after hours. Got those details. Dropped off. Thursday morning at 12:30, no emails no contact no nothing. So I called them. Got put on hold, than hung up on(it happens). So I called back, was told they test drove and said couldnt duplicate. So he said hed put it on the rack and check underneath. At 3:15 I called back since they close at 5 and said its the u-joint which is what i told him on the phone Wednesday morning.So he says You didnt want the car back today did you? Um yeah, its 0 degrees and a 28 mile walk to work without a car so I needed a rental. Well never heard another word of them Thursday, so Im stuck. 2nd day of rental car.Friday rolls around no calls in the morning. Not wanting to a pest I wait until the afternoon. I called at 2:30 because I was getting nervous. Owner answered and said cars all done come pick it up. I said Im at work until 4:30, can I make payment over the phone and pickup after hours. He says sure but he cant take payments and they would call me shortly. 3:00 no call, 3:30 no call, 4:00 no call. So at 4:15 I pack up my laptop and head up to get the car. I couldnt take the chance of them not closing out my bill and since theyre not open on weekends being without my car for the weekend. Get there at 4:40ish and wait about 5 minutes before someone shows at the counter. Get told the total, make the payment and head home so I can finish the days work.As for repair quality, cant tell you as of yet but if its anything like their customer service and communication, it likely sucks or is barely adequate.So yeah next time Ill go to Bobs up the street or just about anywhere else. Ive said my peace.Well thats the nice thing about credit cards, charge back for unsolicited services.As for not being happy with a service center its not that Im unhappy with them as much as Ive moved and theyre no longer convenient.

Worked with me on a price car was swaying, rear brakes needed to be done, etc. good people honest and straight to the point.

Any time I find myself heading to Half Price Auto Repair, I know that a thorough, professional job will be done, at a reasonable price and that I will be kept informed and a part of the process about my car care needs. There is no up-selling pressure. My car is 13 years old but I rely on Half Price Auto Repair to keep it running like new.

The techs were fast and efficient. I take both my vehicles in there when they need service. I have always had great experience with Half Price Auto.I would recommend them highly for your car needs.

Really good customer service. They do great work and guarantee what they do. Also, they dont overcharge parts!

John is awesome to work with. Work is great, prices are cheaper then anyone else... couldnt ask for anything more. I bring all 4 of my vehicles to Half Price Auto!

They did a great job! They got me in right away on Monday morning & had my car back to me that afternoon! They replaced my alternator, oil change & rotated my tires all in great time!

Fair pricing, but employee a little too aggressive when explaining additional need for repairs. No military discount or free oil change either.

Dont let the name make you nervous, these guys do great work for a great price. My sons car needed a clutch put in it and I took it first to another shop in town. Got a really high quote so I called around and found Half-Price Auto. True to their name, their quote for the exact same work was almost half what that other shop quoted me. They were great working with me to get the car in quickly, they did the whole job in one day and were proactive in reaching out to me about another item they felt should be replaced at the same time to save me money. A+++ all around.

Got an oil change and tire rotation. It was done quick and was really aggressively priced compared to other shops. Will use them again for sure.

Employees were very friendly and efficient. Waiting room very clean and wait time was superior!

Very reasonable price, was done in a timely manner, also very friendly. Will definitely go back when needed.

Came in with no heat and needed an oil change and they did both for me! Very knowledgeable and helpful! My car finally has heat! Will be a returning customer.

Great place. A go to place for auto repair. Good people, excellent abilities!

They were extremely helpful! I got my oil change for free and they answered some questions regarding some issues.

This place is great. I started going there about 10 years ago when I was told by a different auto shop that I needed a new battery before winter. When I took my car in to half price auto a few days later and told the owner I needed a new battery, he took my car and about 10 minutes later came out to inform me that my battery was fine (sure enough, it made it through winter with no problem). Since I know nothing of cars, I appreciate knowing that they arent just going to provide unnecessary services because it would be easy to take my money.

Awesome prices, great service, will continue to go back, great experience

This is a great shop. They do great work and are very honest;they will not recommend any work you dont need.I will be using them for all my vehicles.

Awesome experience with great service, took my Honda in for a check battery light They ran tests, and found out that it was a simple cable unplugged. Told me that they werent going to charge me. Great people! Thank you Craig and John. I will be coming back

I had to have my struts replaced and the total came out to 791 dollars but when I called the owner he not only was able to lower the price down to 550.00 dollars but he also told me tht we could just do one strut for half of the 550 and then when I had the rest he could do the other strut. Now normally you want to get both struts done at the same time cuz if u only get one done the car sits kinda funny but the fact tht they offered to work on just the strut tht needed the work was awesome.. Now mind u I did go back couple days later to get the other strut fixed. I would recommend this place to anyone with car issues cuz not only are they friendly but they also understand you an work with you the best they can

Been doing business with half-price auto for few years now. I can say without a doubt they are the most trustworthy and best mechanics in town. Highly recommended!

This is the best shop ever. Lowest rates fast quality service.

My car sitting one month. After one month I try to start but not starting. I did jump but no start. I brought new bettery but no start then I call Half Price Auto Repairer owner and his name is JOHN and he did work very reliable price and fix problem right way.Best place for customer service and HONESTY and best price!!!! Im warning you dont get played by the competition they r crooks and not very nice or honest!!! Without getting into details I came to half-price auto after a big problem at the competion and Half Price Auto went above and beyond and I will never go anywhere else neither will my family!!! Keep up the good work!!!Manny patel

One of 2 vehicles; we have used Half Price exclusively since 2012 and received great service!

Great job..great people

Six stars if that’s possible...I took my truck into Half Price Auto for a checkup before taking a long trip. Fortunately, they were able to identify some problems in the front end (ball joints, etc.) that they were able to fix before my trip. I now feel much more secure and confident that my truck will get me there safely. No one wants a breakdown on the road! Although it was a big fix, the bill was very reasonable. They even told me to put some miles on it and they’d check things again before I departed. I can’t recommend them highly enough, John the owner, and his skilled staff, Phil, Anthony (and Anthony’s cousin), and Mary, who ably runs the desk. Do yourself a favor and go here before the word gets out. I would too, but I’m from out of state.

Best place for customer service and HONESTY and best price!!!! Im warning you dont get played by the competition they r crooks and not very nice or honest!!! Without getting into details I came to half-price auto after a big problem at the competion and Half Price Auto went above and beyond and I will never go anywhere else neither will my family!!! Keep up the good work!!!

They diagnosed the check engine light, ordered and replaced the part and had me on the road the next day.

Very fast, friendly, helpful service with very fair prices. I needed a thermostat done ASAP and they got me in right away and even stayed late to finish the job. They worked around my needs and were very accommodating. I would recommend them to anyone. Great service 👍

John is awesome and goes to lengths to get the job done. I went in to have my back caliper looked at Bobs Towing because it was frozen. (Took a day). 70 for the diagnostic fee and 1190 for the repair. I called around for different prices and Goodyear was 790, but I ultimately went to Half Price Auto, John said theyd look at my brakes for free and did determine I needed to replace the whole back brake system, however I was only charged 613 dollars which is truly half the price and their work looks good. Because of this, I highly recommend Half Price Auto. My brakes were done in 2.5 hours for half the price, while other places would have needed to order parts.

Top notch work. Takes the time to sit and explain and show you what’s wrong with your car or truck. Not just bill you and treat you like a number. Prices can’t be beat. I’ve taken many of my cars and trucks to them and get treated great. Aces in my book

Ive come here a few times for oil changes and minor repairs to try them out. There prices were good enough to keep me coming back. I called last week to see if I could get in for an oil change. I was told they were backed up, but I could bring it in the following week. They scheduled it for 10am this morning. When I got there, i was told they couldnt get me in for another week! It didnt matter that it was scheduled. This was the second time this happened. The first time, it was John who scheduled it. The guy I spoke to at the counter went out in the shop to ask John what to do and I heard John tell him to get rid of me. That person then told me how badly John treats his employees and tried to get me to use him on the side. I decided to give this place a second chance, but there wont be a third. I actually need to get a bunch of work done on my sons car and was going to talk to them about it today, but they wont be getting that work either. I guess the search continues for a good repair shop with reasonable rates.

To know John is to love to John. Hes honest and tells it like it is! He has a hard working crew (Anthony, Julian, Brandon) to name a few and they have been known to work through lunch OR work after hours to get your vehicle done. Half-price Auto has been maintaining all 4 of my families vehicles. All 4 vehicles have high mileage (2 have 150,000+ and 2 have 250,000+) and they keep them running for us with hopes to reach 300,000 miles. My family has saved thousands of dollars over the years by getting work done here including those $12.00 oil changes. I would highly recommend this business to anyone!!

Very knowledgeable when it comes to cars. Me and my friend are both good when it comes to the vehicles however every now and then I still have to bring it in and have service work done either because I dont have the tools or the time. John is the only one I trust my car too for things I cant do myself. He has never taken advantage of me and always gives me a deal even if I bring my own Parts in I highly recommend this place if you want your car fixed. He also has a great sense of humor and talks to you like a friend not just a customer.

Great service and communication. I have a 1996 Toyota Camry that I had Half Price Auto check out. From an earlier computer problem to recent CV axles & suspension work. Johns communication throughout were great. The price was more than fair in my opinion. I moved up to Wisconsin from Florida in 2016 and am very happy to find a local mechanic I can trust. Highly recommend!!

Half Price Auto is by far the greatest mechanic that I have ever been to. John has always gone above and beyond to help me with anything, whether its advising me on options, giving me the best price, or overall dependability. Even after I moved out of west bend, he was just a phone call away to help me and make sure that a different auto place is not trying to take advantage of my lack of knowledge about cars. Ive always felt confident in all the advice and repairs that everyone at Half Priced Auto has provided.

My experience with Half Price Auto has been amazing. I went to dealer and received an outrageous estimate for repairs and came here for a second opinion. They clearly explained what needed to be done and my options. They only charged me for what needed to be done and treated me fairly. I will definitely go back in the future.

Great guys and quality work.

Awesome shop! Good old fashioned mechanics who are more interested in solving the problem rather than replacing a bunch of parts to see if that works. The prices are extremely reasonable and the work is solid. I highly recommend them.

I was welcomed the moment I came in and assured about the every day low price of oil changes. After directed to the waiting room, I asked another question and was helped right away.The friendly atmosphere was extremely humbling and everyone was very kind along with helpful.I would recommend Half Price Auto Repair service to those who need affordable care repair.Thanks for the help and service!

These guys have been awesome they have done certain small stuff gratis and of course other stuff I got to pay money for I have read other reviews and those people are just idiots if you have a problem after the job you need to call the service provider right away not wait it could easily have been an oops or a blink of the eye. Theres only one person in this world thats perfect... the big man upstairs. their prices are great I totally recommend these guys to anybody in the West Bend area. I just moved back from Arizona and Im glad I found these guys.

First time here for an oil change and I will definitely be back for other service. The place is really nice inside. They were super fast and extremely nice. They didnt try forcing me into other things like plenty of other places have tried before. So if any of you are looking for a relaxing place this is it. I was treated like person and not a dollar sign.

Excellent customer service and John didnt treat me like a stupid woman. He explained what needed to be done and gave me the package for my vehicle that he would have in his vehicle. Great place to have auto work done and will be going back for more when needed

Anthony and the half price auto team helped me out in a pinch to replace a headlight. Great customer service, called on a Friday after 4pm and they were able to fix it before they left for the day without an appointment. Highly recommend them!!!

They saved me so much money. They gave me very helpful advice over there phone about what to do about my immediate problem for the lowest cost. I thought there might be further problems with my car, and they checked it, no charge. The dealer would have charged $100 just to check.Their location itself is nothing fancy, but dont be put off by that. They are the most honest, helpful, and least expensive option, for car troubles or even just for an oil change.

No matter what the issue with my car is that I bring in to John he always has a solution. I always feel confident in his plan and repairs. Never had an issue with any repairs. John is always just a phone call away with any question I have and I always get an honest answer. I can honestly say that he is the first mechanic I have gone to that doesnt talk down to me or make me feel like a stupid woman.I would highly recommend him for your future car repairs or maintenance !!!

The crew at Half Price always do a fantastic job and will do what they can to fix your car up right. They have even warranties out parts that have been installed other places. It’s a busy shop but they get it done.

John is great! He is always extremely busy but never turns anyone away and his garage provides excellent service at a very fair price. Half Price Auto is the best!! Most times the repair is completed the within a few hours of my visit.

They does wonderful work!

I’ve brought my car to Half Price Auto Repair several times and been very satisfied. They are great to work with as they identify the problem, provide a fair price before proceeding and get it done when they say they will. I tell anyone I can to use these guys. Won’t go wrong....

Ive been taking my vehicles to Half Price Auto Repair for years and I would not go anywhere else. John and the employees are very knowledgeable and take the time to explain what is going on with my vehicles and what needs to be done to resolve whatever the issue is. The prices are great and they dont try to sell you stuff you dont need. I highly recommend them for your auto repair needs.

I am very happy with the service I receive at half price auto. The service is fast, they can get you in right away. The prices are not bad either. Have recommended to friends.

Repeatedly has saved us hundreds of dollars on repairs. John doesnt charge for most diagnostic work and does not surprise you with unnecessary work. His price is always the price he quotes. I have stopped getting second opinions on any of our three vehicles because the dealer quotes were always much higher, (hundreds), for the same work. He explains everything and has become our trusted go to guy..

John and his staff are top notch guys. They have taken care of me and my vehicles for many years. Always get me in as soon as possible and done as quick as they can. If any problems arise they tell me to bring it back with no question asked. Like to give a big thanks to John and his staff.

Needed a quick headlight replacement, called from down the road (not sure how long it would take) they had me come in to take a look and fixed it on the spot. 30 minutes, in and out with other cars in the shop. Great customer service and very friendly staff. Would definitely refer friends and family.

I love that I can trust John to tell me what really needs to be fixed and what is not a big deal worth fixing (IE: minor oil leak that is more economically managed by adding a quart of oil periodically). Also, I really appreciate knowing he is going to do a good job & get it done for the best price I would find. Plus, you cant beat a $12 oil change!

The one decent and honest auto shop in the world. Great group of guys that saved me a lot of money and gave me a lot of good advice. DO NOT take your vehicle to Bobs, take it here. Theyll treat you right.

Great shop with great prices, but more than that they are honest. They will tell you what is wrong with your vehicle and fix it. They won’t say nothing is wrong when something is. Sometimes honest answers are ones we don’t want to hear, but would you rather have honesty up front or cost you more money long run? Will not take my cars anywhere else and will be recommending others.

The staff at Half Price Auto is very professional. They where able to give me a quote and fix my car the same day! I am very satisfied and will bring all of my automobiles here. Thanks!

Half Price Auto ...John and his team go out of their way to do what they can at a reasonable cost. Everytime I take a vehicle there I am thoroughly happy with their service.This is one garage that I feel confident in their prices and in their service quality.Its the only garage I go to!!

John and his staff have to be the best crew in the world. I have had two vechicals in and out at the same time and they always made sure I had something to drive. And the prices you just cant beat them. They are very knowledgeable on all cars..great place to be and really good people. Thanks 1/2 price garage for putting your business in our city.

John and his team helped me out in a pinch and got my vehicle in on short notice. They were super friendly and honest with my issue. They provided me quality service at a price that is second to none. Thank you, John!

Thank YOU so much for making my truck quiet!!! i have been driving it for over a week. to the city and back and i am thrilled!!! your prices were the most resonable in town... and you got us in and out within 24hours... You have my Thumbs Up.. and i am telling everyone if you need any auto work done go to HALF PRICED AUTO IN WEST BEND Thanks Again ~THE KIND FAMILY

I was very happy with the service I received. I had my car in for tires and front end work and it was done in a timely manner. Jon is always friendly to me and tries to answer all of my questions. Thank you5/21/2018 I had my water pump replaced today and as always the work was excellent. Thank you

Great service as always, easy to make arrangements to drop car off after having it towed from Appleton.

There is no doubt this is the best place as far as I’m concerned when it comes to auto repair in Washington Co. John has always gone above and beyond whenever my vehicle needs service. I believe this is now my 6th year of having my car served at half price auto and this was just another week where they did what they said they were going to do and the price was exactly what I was quoted. My car runs perfect and I wouldn’t trust my car to anyone else.

As always had a great experience at half price auto. John and his team are always very professional and provide the community with great service. If you are looking for good quality work at a reasonable price stop in at half price auto

As someone who knows nothing about cars, I have always worried about getting ripped off, because it wouldnt be hard to do. Over the past six years, John has not only provided awesome service (quickly) for cheaper than Id been quoted elsewhere, hes also talked me out of services which other shops said I needed that I ended up being fine without, which is why this is the only shop I will bring my cars to anymore. This is such an honest shop and they really do provide excellent service! :)

Outstanding service, incredibly fair pricing and very good workmanship! I highly recommend and will continue to go there myself.

I got here right before they closed for the day and they we’re still willing to fix my car. They got it done quickly! I always have a wonderful experience here.

Great place to have your car serviced. Experienced technicians always willing to help. Timely and quality service. Highly recommended.

Never had a problem here, they always take good care of me and my vehicles i recommend coming here. From old vehicles to new vehicles theyll help you. I had 1992 Ford truck and they help keep that truck running until i was able to get a new one which now i have a 2004 Ford truck they are taking care of it. Thumbs up to these guys.

Johns shop has performed work on my car on several occasions. He stands behind his products and service, and his prices are extremely fair. I consider him my go-to for all of my auto needs, and I highly recommend him to anyone looking for a fantastic mechanic.

I have been taking my cars here for service for everything from oil changes to major repairs including motor rebuilding, suspension repairs, and brakes. The jobs have always been done right and in a timely manner. The price has always been as quoted and has always been reasonable. On one occasion, my car had broken down while I was out of town, and the owner spent a half hour on the phone with me helping me troubleshoot and solve the problem!!! Half Price Auto Repair is my first choice when my cars are in need of repair!!

Timely service. very affordable. after they fixed my muffler the car again has the silent ride i like.all around five stars.thank you half price auto repair

Fair price, fast turn around, quality parts used for repairs.

Very friendly and knowledgeable employees. Got the repair estimate done quickly and was able to fix my car in under an hour! I will be back for future repairs and maintenance.

Great service and prices. John has been very honest with me over the years. Been taking my vehicals there for about 7 years now.

Great work. Reasonable price. Highly recommended

They saved me over $160 from what the dealership was offering me with guaranteed work. They saw me immediately and took my vehicle right away getting it done in 1 hour! Friendly, honest and highly recommended. I have several friends who also have been fully pleased with their service!

They are always so great to work with and are always fair. Awesome service, great people. Always bring my cars to them. Anthony, John and the crew are the best.

By far best auto shop in west bend. They always work around my budget and only fix what actually needs to be fixed. Just wish they would call me when my cars done but i understand their extremely busy.

Great service here. The people here really know what they are doing. Was quick and easy and found a part quickly.

Theyre good and fair. Trust them. I do. And you cant beat a $12 oil change.6/20/19: update. Had work done on the A/C. 6 months later didnt work. Consulted an expert and was told that condenser & air dryer should have been replaced (by law). The compressor was remanufactured and and the inlet valve was leaking. When I confronted John about it, he hung up on me. Very unprofessional.

I had an alignment done on my van. Now drives straight as an arrow. Friendly, quick, and reasonable prices. They even adjusted my headlights at no charge. Someone you can trust. Highly recommend!

My review would be better if I wouldnt be experiencing the issue I am having now. I had things do to my car here with no problems but as of now its the 3rd day that my trying to call to get an oil change done. No one answers the phone or even returns a phone call when a message has been left.

Ive been going to them for a few years and have always been satisfied with all the repairs theyve done on my car. I have no complaints whatsoever. Nice location also.

Another shop wanted 1200 to fix my struts and I took it to Anthony at half price and he charged me 650. The service was great and my car runs way better. Thank you Anthony!