We have been going to MyGym since my oldest son was old enough to walk. My daughter has grown up at MyGym West Babylon. We loved Tommy, and his crew and never had a bad thing to say. (Notice the ONLY positive reviews about this place are about Tommy.) Unfortunately, I find the new franchise owner, Even Greenberg, embodies the problem of putting profits over people. I cannot emphasize enough how little I would trust this company with my credit card information.When COVID hit Long Island, MyGym closed abruptly, as was expected. They remained fully closed until July, but they did not automatically freeze accounts as you would expect. When they reopened, they had limited access and online classes but DID NOT notify members that they would automatically begin billing again, unless you expressly told them to cancel. When I called to dispute the charges dating back to March, Mr. Greenberg was terse and rude, resorting to talking over me rather than listening to me. In his opinion, the fault was mine and not his - period.When I offered the fact that the building was physically closed from March to July, therefore, nobody shouldve been charged, he replied that I should have told him sooner. Why would it be MY responsibility to initiate communication regarding my bill? If your company is not going to freeze accounts automatically during a nationwide shutdown, it should be that companys responsibility to inform its clients. I have received ZERO emails and ZERO bills from MyGym. They are practicing deceptive billing practices. BEWARE.
Tom, the owner is a lovely person. However, the lady who runs the classes was really nice with everyone else except with me. She gave to every child a trick except to my child, that really hurts because he is only 2 years old. I felt that we were discriminated by our race. This happened couple times when the owner wasn’t around. I won’t go there anymore. I won’t recommend it, specially if you are not a white American person. Once again, the owner is wonderful, unfortunately he is not there all the time.
Fun place for toddlers to practice gross motor skills and tire themselves out a bit. Swings, slides, balance beams, and trampolines. They have open sessions and reserved classes, and you can book the whole place for a birthday party. Staff are very nice.
Tom and his girls are awesome. When my Twins were 2 we started attending classes. Great socialization for my girls and I had just moved here and was a great mommy social time too. I threw the girls their 4th birthday party here. Tom and his crew took care of everything. The kids all had a blast. Its clean and safe. The only bad thing I can say about My Gym is my Twins are now 10 and cant go anymore.
Just had my sons 1st birthday party here today. Tommy was a pleasure to work with from the jump. Him and his girls are amazing! & the kids had a great time.
I had my daughters 1st and 3rd birthday parties here and it was fantastic. Tommy is wonderful. Nia was overjoyed and cannot wait for her next birthday. All of the kids slept well that evening.
Just had my daughters 2nd Birthday today and cannot say enough about My Gym. The owner Tommy is so down to earth and his workers ar incredible. The place is so clean and they keep the kids entertained. Thank you for making my daughter and all her friends have a great time. Cannot wait to have her start coming to your classes :)
My girl loved it. Very nice family too
Great place, great staff, great supervision. Everyone here is like family, highly recommend.
Best birthday parties ever!!! : )