Blake is amazing! Very honest. I couldn’t hear out of my phone. It would have been easy for him to upsell me or charge me for something I didn’t need. He was able to use something to clean out the phone’s microphone/ear piece and my phone is good as new. Thank you for how kind and professional you were Blake! It is refreshing to see this type of customer service in our community - a rare find. I will only go here for my cell phone repairs from now on!
Very honest and reliable shop, my IPHONE had a cracked screen and water damage and they had it fixed within two hours. The manager and employees are very friendly and the price was very reasonable. If you need a quality repair job promptly this is where to go. Josh and Zach are awesome. Debbie Troy-Missouri
They fixed my screen which was horrible and did it in a timely fashion. Then I just now realized, they cleaned my speaker out to hear calls. I was that guy in the store on speaker phone because I couldn’t hear through my speaker… loud and clear now. Great people!
Disappointed in our most recent service. Hired them to replace a screen on an iPad. It took a few days to get 8t completed. After we got home we noticed an almost liquid appearance underneath the glass. We took it back and rep said they would repair but it would take another day or 2. Returned a couple days later to pick it up. Arrived home and as my daughter 9s using the device she notices she cannot get the red pull tab to come off the glass screen. That is because its underneath the glass! Back to the store we go. The rep was practically speechless (I hope with embarrassment) and said they would get it fixed. I requested it be ready the next day. Fortunately this time around thing seem to be ok. But, WOW, 3 visits!
Blake at CPR in Wentzville did a fantastic job fixing my phone, I recommend anyone needing help go to him!!!
Great service. Phone was fixed in less than 10 minutes. Go here FIRST. Zachary is awesome.
I took an iPhone 6 in there recently that my daughter had cracked the screen on, they were very upfront on the ability to fix it as it had been also wet from being in her pocket in a rainstorm.Blake and Zach were very professional and honest, they didn’t try to sell me anything, they didn’t try to convince me to get the phone fixed, they were very knowledgeable about a new phone that I was asking about, that I was very clear I wasn’t buying from them, but they were still very helpful and insightful about the phone I was inquiring about. I would definitely recommend the store to anybody.
This is one of the best cellular repairs stores ever. Zack and Josh both very professional. Thanks so much.
Repaired my screen on my phone. Great results, in a timely manner. Will suggest CPR for repairs to others
They took a WiiU remote of mine to see if they could fix it. First guy called me and told me it couldnt be fixed. Then they called me two days later and said they took it apart and want me to pay $120 for a new motherboard. I said Ill just buy a new one for $150 and then it took them WEEKS to put it back together and tell me it was ready for pick up. I forgot about it and when I stopped by to get it a few weeks later they told me they had recycled it because it had been there for too long. And I did not receive multiple notifications. I received one, and was never informed that it would be thrown out.
This repair was SUPER quick, the staff were really nice and I will definitley recommend them to anyone with a cracked screen!!!
They did excellent work and a reasonable price. My computer screen was cracked.
I took my iPhone 11 in and it would open the apps. They diagnosed the problem and fixed it in an hour. Very reasonable price. Thanks!!!!
Employee named Josh was really professional and friendly and he fixed a part of my phone for free would recommend
My wife’s phone broke today. The carrier was NO HELP. I Called CPR ran up there and Blake had it fixed in no time at a very reasonable cost.
These guys are great, friendly and do quick work! I dropped my iPad off and got it back the next day!
This is the third time I have used their repair or refurb. Everything returned as like new. Very professional people that knows what they are doing. Always have the parts needed with prompt service. Most completed first day. Lobby very clean and first class displays. Following guide lines of face mask as required due to this virus. Makes a senior like me and my wife fell safe going to their store.
My first experience with CPR in January 2021. Very responsive, efficient, kind, knowledgeable, and organized. Took time to quickly diagnose my laptop and give a repair quote without any runaround or hidden costs. I will be going here for any computer or cell repair needs!
Came in from AT&T, a few doors down, with an I-phone emergency. My phone account had been hacked along with all my personal accounts and I had been locked out. Neither Apple nor AT&T were able to unlock my IPhone but with great patience & compassion, the guys at CPR listened to my story, helped me sort through pages of scribbled notes from the previous 48 hours of attempting to recover my accounts on my own, and miraculously they were able to do what no one else could, unlock my phone, enabling me to return to AT&T and get a secure line. With their expertise I was not only able to recover my I-phone, but my peace of mind. I will never be able to thank them enough! If I could give them 10 stars, I would!
Dropped off an old iPad mini for a screen replacement, the customer service lead me to dropping off a family member’s phone for screen replacement as well. The turn time for the phone was same day and fast. They called to verify what I wanted, such a rarity these days! Great customer service, screen and phone fixed.
Zack is a fantastic tech, he provided a great service and was very easy to talk to. Thanks CPR!
Super nice. Very professional. Will go back with any issues in the future.
The customer service was very helpful and courteous.Very good customer service.S.A.from warrenton mo.
I came in to have the charging port in my phone cleaned because some dust got in there and Blake helped me, who was fast and professional. Would go by again.
The guys I talked to (Josh and Zack) were very chill and seemed to know what they were talking about. Definitely recommend this place for a cracked screen replacement. My Galaxy S20+ looks like new again!
Blake went above and beyond to repair sons switch! Thank you so much!!!!
We were very pleased with the kind and quick service. Go here first!!!
Super fast and fair pricing. Nice employees. Didnt try to upsale me anything, which Im not used to at a cell phone place
Id give no stars if I could. CPR wanted $107.00 to change out my cracked screen. I went on eBay and bought it for $22.99(free shipping). It took me 30 minutes to change it out myself, and I have never done this before...it was easy. I saved $80.00 for what would be a 15 minute job for a professional. Highway robbery at its finest.REPLY... Dont feel sorry for me, feel sorry for charging high rates. Your customers have bills to pay also. I purchased a factory direct replacement, the same youd probably use...high quality. Charging 400 percent mark-up for labor/installation is shocking. I guess most of your customers are unaware of what they are truly paying for! Good luck to you.
After contacting Apple support because I could not insert the charging cord in the USB port, and learning the first appointment was at Best Buy one week from now, I tried various cleaning methods with no luck. I then called CPR and I was told to bring my phone by and they would check it out. Within 5” the polite gentleman brought me a clean working phone and cautioned me about keeping it in my pocket. He also said there was no charge and told me to have a good day...... What a relief! I will not hesitate to return if I need service again!
Fixed my phone, did a great job!
Great service! Quick, affordable, expertise. Thank you for getting me going again!
Went in to have my screen protector replaced. The staff was fast, even took time to show upgrades and new products. Highly recommend the place if you need your phone Repaired.
Gave detailed explanation of my situation quickly
This place is a LIFESAVER! Great turn around and great prices! Thank you Zach and team members!
I bought an iphone and apple watch from them. They dont carry the watches but ordered it and it came in quickly and they were very helpful getting me the one i wanted without having to pay too much. both devices work wonderfully and im not paying an arm and a leg for them!
Great group of people! You just cant ask for better service. Very highly recommended if you have any repair needs!
I brought my iPhone into CPR and received incredible service! The store manager, Zackary, was particularly helpful in keeping me informed about the status of my repair. Since then, Ive brought my dads iPad in a few times and have experienced nothing but the best from them.
Staff was courteous and professional. I would definitely recommend this location for cell phone needs
Necessary parts were ordered and installed very quickly. Service was completed without any issues and the price was fair.
Appreciate the representative being very thorough and helpful!
I’ve relied on their services four times over the past handful of years. Each time, my problems were resolved in a prompt, professional, manner at an excellent cost!
Needed a new battery and have it replaced for my iphone 6S plus ASAP. I called and they were busy but said they could have it replaced by end of the day if i dropped it off. Brought it in and told Brandon why I thought my battery was bad because it was not charging anymore. He said let me check the port first. He went back and cleaned it and it was able to charge again. Was a stressful day and I was ready to just pay for the new battery and he knew it. He didnt take advantage of me nor did he charge anything for cleaning it. I will go back for any other problems I may have. Greatly appreciate not being taken advantage of.
Best Customer service ever! I got the tip of a charging cable stuck in my iPad Pro, and after trying everything, assumed I was gonna be stuck buying a new iPad. As a last ditch effort, I went into CPR in Wentzville and explained to Blake, what I had done. He offered to take a look at it for me, without any promises. Less than 5 mins later, he comes out and informs me that I was good to go! I was in shock! And so happy he saved the day! This is my 2nd visit to this store and have always been overjoyed with my total experience here!! Thank you so much!!
Blake is a rockstar; he made sure that my father-in-laws phone was fully functional and even changed the color of the phone for me!
Have always had great serviceFast and efficientEven helped me with another problem than the one I went in for because I asked about itEmployees are always nice, helpful And professional
I brought my phone in to have the back camera replaced (after I dropped it and it broke). I didn’t make an appointment but they still got me in and had it done in under an hour. Reasonable prices, great service. The lady who helped me was very nice.
Friendly, fixed my phone in 20min..put a new back on it
Great work by the CPR aim Wentzville. I had a repair on an iPhone 7 Plus. They worked quickly to get me taken care of at a fair price. I get the sense they are working hard to earn your business. Give them a shot
Polite attendant! The repair on my PS3, was when I was told it would be ready. However, mine was not able to be repaired at this time. Im still hopeful!
What a relief! I had an issue with my iPhone that I thought would take quite a while and Corinne just whizzed through my issue with ease. Great to know that there are customer-focused, qualified people like her nearby. If I ever have an issue in the future, this is the first place I would go.
Very fast, courteous, and do a great job.
Used their online get a quote form. How naive of me. 5 minutes later I got an e-mail saying they were excited to get going on my repair and come on in.So ordered the part on line and did it myself.So now you can see their response. They evidently dont understand what a quote is. When I request a quote I get the price and how long the repair should take. Not an invite to come on in and get started.
The people were great there. Service was fast and done right the first time. I hope I never have to use them again. BUT if I do there wont be any worries that it will be fix correctly.
Did a great job and were completely up front with charges. They tried two fixes to try and save money and verified the fix before proceeding. Nice business to deal with.
Ive had three devices repaired by CPR within the last couple of months and their responsiveness, professionalism, and quality of work is incredible. There was a mic issue after a screen replacement and they solved the problem very quickly. They resolved a water damage issue and then did a screen replacement on another phone. Really top notch across the board from everyone at this location. Thanks!!
The person at CPR did everything he could to fix my screen protector. That’s the only place we are going to in the future for all our phone issues. The Verizon store sent us which I thought was strange since they are the ones who sold me the protector in the 1st place. Highly recommend CPR for all your phone repair needs.
Dropped my phone off in the morning to have the lightning port replaced. Someone had to drive to the Chesterfield location to get the parts so that I could get my phone back that day. My screen was apparently acting up after they took it apart, so they gave me a new screen free of charge. All for $80 - well worth it considering the alternative was shelling out $900 for a new phone. I would definitely recommend!
Chris was a pleasure to work with, and had the battery of my Galaxy S7 Edge replaced in only an hour. The phone has absolutely no indication that it was ever opened. Great experience.
CPR has been a lifesaver! They were able to determine the issue with my Galaxy Note 5, make a recommendation for repair, and execute the battery replacement without issue. My phone is now working as it was before. CPR saved me from purchasing a new phone which we all know costs a lot of of money. I highly recommend these guys.
My experience was great! I own a local retail business and was offered a free loner phone while mine was being repaired. Service was completed quickly. However, my touchscreen does not always work properly and I have been trying to find time to bring it back in for service. I will bring it by asap.
Just got my phone back, looks great. Had a huge crack on my screen, dropped it off and my phone was done in under an hour. Would totally recommend. Great price, lower than a lot of other places Ive seen. Overall- great job
Fast, quality service and affordable. Beat spending hundreds on a new phone. Looks and works like new.
Great service! AT&T store told me I’d probably need a new phone, then CPR was able to fix it while I waited.
The young man I dealt with was very pleasant and knowledgeable. He got my screen changed out for me and I am so happy I got it done. Only wish I had gotten the email about the $10 discount a little sooner.......didn’t see it until I had gotten home 😢
Always excellent service and repair.
Had a charging issue with my phone.. They could have taken advantage of me if they wanted. It had a piece of debris in the jack. They removed it without charge. Ill be back when I need something repaired! Honest shop IMHO
Fast easy experience. The technician did a great job. The price was way better than the Apple store. Will use again if needed
Great friendly fast service!
Seem to be pretty good people and were able to fix my tablet that my son broke.Just didnt let me know that they had to order a different screen for my tablet when I went to pick it up so when I called them and asked them about why my tablet wasnt responding then they told me after I had already paid them. I would think that they would not have charged me until they had actually fixed it the right way, but they did fix it afterwards once they got the right piece in and I do appreciate their work.
They had a great selection of phones and the staff was very friendly and helpful. I would recommend CPR to anyone. Love my IPhone it works great!!
MY experience was great. They fixed every thing i needed and in a timely manner. I very much recommend them if you do not have insurance on your phone. Everyone that i came in contact with was very helpful and polite. Thank you
They saved my sons iPhone when Apple did nothing to help... 3 days before he left for the military.... Great staff, great work, GREAT PLACE! I cant thank you guys enough.
Corian was very knowledgeable and proficient in helping me to recover and transfer the data from my old phone to my new one. She was very professional and worked with me to keep the price very affordable. Great job thank you!
Great work and very professional. You could tell while dealing with them that they actually care about their customers happiness, unlike most of these other tech stores. They even had it repaired sooner than they said it would be repaired by. Would recommend their service to anyone.
Took good care of me.
CPR was easy to get the help we needed and when our plans changed they were accommodating.
Got my iPhone 7+ fixed while at work. These guys are quick simple and easy. If your iPhone is water proof it wont be after this BUT its only because apple down seel any of their ow products. If it breaks again Ill pay apple more money for a replacement but for now, it works again and they did a great job. I recommend and thanks for the work guys!!
CPR was great, repaired a phone I wasnt sure was repairable for 1/4 what I thought a repair might cost and had it done in less than two hours! Absolutely recommended, and will be my first call in the future should we have any future accidents with our mobile gear.
This place is amazing! Very easy & efficient process. While I hope I dont have the need to go back, I love knowing theyre there just in case!!! Thank you for the fast turnaround and great work.
The woman at the store was courteous and knowledgeable. They completed the repair very quickly and I couldn’t be happier. I would recommend CPR to anyone that asks.
Amanda was very helpful and courteous. Very pleased with our experience here! Highly recommend CPR in Wentzville!
CPR in Wentzville is the best! Amanda went above and beyond to help get my phone working again. AT&T and Apple both told me that there was no hope and I had to do a factory reset. But Amanda at CPR recovered my phone and saved all my photos from my Colorado trip! Thank you so much!
This place fixed a broken charger port on my Samsung galaxy s8 in just a couple hours and much cheaper than I was expecting. Only reason I give 4 stars is because their website said they fix macbook screens and when I went into the store they said they dont touch apple laptops at all. But for phones alone, 5 stars for sure.
CPR is professional, thorough, and friendly. They really came through in our situation. I would most definitely recommend them!
They were straight forward about the process and what can be fixed. They did what they said they would do, kept in communication with me and the phone is charging like it should now. I will be going back if needing another repair.
People are friendly and very knowledgable. They care and take the time to make sure your phone is repaired and operating properly. Highly recommend!
They answered the phone promptly when I called with a question and were very polite. When I went into the store, they were extremely nice and quick. I will be returning here for other needs.
Great service, fast turnaround time, and an overall top value. Kenny explained what he thought was wrong, offered an estimate and then delivered. I recommend this service based on my experience there today.
We went to 4 places to fix my daughters phone. We needed to get some old texts off the phone. No one could help us. I went in to CPR and thay helped me find a salutation. Thay took there time to help me. The screen was black and the glass was shattered. Thay fixed it!. We now have the texts we needed. Thank you for helping us. God bless you.
I called Ben with a few questions and he was able to help me VERY quickly and get me on my way. Excellent service!
Nice people fast service.I definitely recommend it!
Excellent job give my phone new life after three years plus usage. Could have explained results a little bit better as I lost some apps that I paid for.
Amazing service quick and generous Corinne let me know the estimated time my phone would be fixed I asked her to make it a bit faster due to I was traveling and had to catch a flight she got to work on my phone immediately amazing service phone looks brand spanking new awesome customer service recommend you go to them to have your phone repaired satisfaction 100%👍🏽
They were friendly and gave me a price on my camera lens replacement that didnt change when job was done, I would recommend anybody needing cell phone work to give them a call. Price was great and completed job was perfect
Came in with a problem on phone. They solved my problem in a short time. Staff was friendly and very helpful. Highly recommend.
Very fast repair. My phone was just out of warranty, so having a place like this to go to locally is great. I dropped it off and picked it up an hour and a half later. The next day, the replacement screen cracked when I set my phone down, and they replaced it under warranty. Hopefully I wont have anything on my phone that needs to be fixed again, but if I do, Id go back here.
Very friendly knowledgeable and attentive staff, reasonably prices, clean facilities, fast service
Quick service nice prices
Great first visit. They were very friendly. I ordered a new battery to installed in my Galaxy S7.