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Dobbs Tire & Auto Centers
1986 Wentzville Pkwy, Wentzville, MO 63385, United States
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Dobbs Tire & Auto Centers

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Al
Review №1

Brian was extremely helpful and considerate, taking into consideration that I was not car smart and broke things down for me to better understand. Amazing customer service, highly recommend this location!

Al
Review №2

Quick, easy, and painless! I discovered my car was a little deflated, walked in, and my tire was repaired/replaced in out in 45 min. Over than that, the employees were straight forward and honest. This location has accessibility-friendly parking spaces and facilities. Added bonus, the lobby, and restrooms were spotless. A simplistic experience like this will make anyone happy!

Bi
Review №3

Was just passing through, on the way to illinois when i had problems on the road. Made a phone call and they were able to accommodate me in good time, especially considering they had actual appointments/clients on schedule. Very nice people, cannot thank them enough

Ni
Review №4

This will be my car’s new home for all service needed after such a great experience! Brian and Dominic are amazing at this location and saved the day! I needed an oil change in a pinch and they squeezed me in at the end of the day on a holiday weekend when they found out I was very close to voiding my warranty. I was in and out very quickly and everyone was so helpful!

Br
Review №5

Justin & Brian we’re amazing!! Extremely nice and friendly guys who are very welcoming & helped me pick out the best tires. Would recommend to anyone!!!

Ro
Review №6

Dobbs has serviced our vehicles for years. The staff at the Country Club location were fantastic, personable and honest to work with. We moved to Wentzville and found the staff at the Wentzville Parkway location to be the same honest and personable people to work with. They have always given us good advise. Could not be happier. Keep up the good work!

Ja
Review №7

John and Bob have amazing customer service. They were very helpful on my service needs. They kept me up to date on the timeliness.Thank you so much.

Ja
Review №8

Save your money!!! Ive had a simple clicking around the left front wheel of my tire for almost 3 months now. Ive taken it to these guys 3 times and every time they charge me upwards of 400$ to fix the problem and its still worse than ever. When I brought this to their attention I was simply told yep vehicles are expensive. DONT WASTE YOUR TIME!

Je
Review №9

Quick expert service. My truck tire is a hard size to find... Dobbs had it in stock. Changed all four tires, new wipers and had an alignment.... Super fast service on a busy day. Highly recommend Dobbs.

Kl
Review №10

They were great! I called them up asking when they could get me in for my flat tire and they said for me to go ahead and bring it in right away. When I got there they made sure they were able to squeeze me in (they were super busy) and they got my car done in a decent amount of time!

He
Review №11

Great fast, friendly, affordable service. Got me in on a Saturday and out in a very timely manner. I will definitely be coming back for my automotive needs.

Mi
Review №12

The experience that I had was very pleasant. I called earlier today and made an appointment, the man on the phone was very friendly and helped me understand the pricing and what services would be done. I had my service done around 3:00 and just as they said, it took between an hour and a hour and a half. Pricing was just as we had discussed earlier, and the service seem to be very professional and prompt. You will pay a little bit more going to a place like this, but you know your stuff is going to be done when they say it will be done.

Me
Review №13

I made an appointment for an emissions inspection for my vehicle. They got my vehicle in on time and got finished in a timely manner. The staff was friendly and personable. I would recommend them to family and friends.

Sa
Review №14

I needed an emissions check at the end of the month. I couldnt find anyone in Wentzville who would do it. I drove in on an off chance and they were able to fit me in. They did, and they did it in less time than was quoted. I really appreciate their professionalism. They were friendly, considerate, and timely. I will call them again for service. Thank you, again, Dobbs.

Jo
Review №15

When our tire decided to split 1 hour in route to a visit to my parents 2 hours away, we were fortunate to stop at this Dobbs for a replacement tire. Not only did they squeeze us in, they gave us a lift to the nearest Panera to get coffee and breakfast while we waited. They were very accommodating to two waylaid travelers.

Ti
Review №16

I don’t remember the gentleman’s name but I believe it was John.... he was outstanding and very friendly. Knowledgeable without trying to push extra services on me. Originally went in just for an emissions inspection, but am now going to have them put a set of 4 tires on for me. I have been shopping around for tires and am going to choose dobbs because they promptly got me in for my emissions, are friendly and knowledgeable with competitive pricing on the Michelin defender tires that I want.

Ca
Review №17

Great place for auto maintenance. I trust the guys there and they always take care of me!

Jo
Review №18

Dobbs is our go-to place for our cars needs. Staff is normally very friendly and helpful when it comes to assisting us. If youre new to the area, I would recommend checking them out for your car needs as they are reputable and reliable among this location and the others in the STL area.

ki
Review №19

Dobbs never disapoints me. They fit me in the schedule for Saturday morning on last notice. They are always friendly, professional and provide wonderful service.

Li
Review №20

Everyone is always so nice and friendly and they do a great job.

Ja
Review №21

I called up to make an appointment to get an emissions test. Super polite staff. Dropped my vehicle off and was treated like family right away. They had my vehicle done in a timely manner. Ill definitely be using this location in the future. Keep up the good work.

Je
Review №22

Didn’t try to sell me what I didn’t need even though I suspected that I might have needed it, turned out it was all good.

Ke
Review №23

Went in for my Safety Inspection and Emissions. I was able to drop off my vehicle, and within an hour was receiving the call to come pick it up. The staff was friendly and prompt.

Za
Review №24

Great customer service and work was finished promptly. The only reason I didn’t 5 stars was I was told it wouldn’t be ready until mid-afternoon, but it was ready within 2 hours. I was arranging transportation home and had to cancel it due to the change. I appreciate getting it back early though!

Br
Review №25

I’ve used dobb’s several times for inspections, tire repair, etc. They are always prompt, honest and friendly.

Do
Review №26

Always great service and they don’t try to sell me stuff I don’t need.

Fl
Review №27

I was a little put off when I was told “45 minutes” to do an emissions inspection. Really?I had an appointment time set and no other work was requested. As it turned out, I waited 37 min. but it sure seems like it takes a long time to do a 10 min. task. Of course I also received a computerized print of my “tire health” which was not requested, and although all four were green for tread depth, there was an implied “less than perfect” score for wet braking and even a “severe wear on outside edge” of left front. This is nothing more than a computer sensor trying to do what an experienced technician should be doing. There is no “severe wear” visible and this set of tires is essential new with less than 2K miles.

La
Review №28

Lifesavers! I noticed my low tire light on and went straight to Dobbs from the highway. I was just going to see if they could put air in my tires for me. In doing so he saw the nail in my back tire! Oh no! They were about to close and I had to work at 5 a.m! They squeezed me in and had me out on the road by 5...Thank you Dobbs!!

An
Review №29

I was able to leave a message after hours and got a quick call back once business resumed. Was able to bring the car in and immediqltley receive service to complete an inspection and fix the issue with in a 2 hour window for 4 new tires and an alignment with information for a rebate provided. Fast and friendly service with expert advice for quality care. My car drives well now and i am no longer concerned to drive it in inclement weather.

Tr
Review №30

We were on our way for a college visit stopped to get a bite to eat and ended up having a blow out in the drive through due to a landscaping rock. Dobb’s was in the same parking lot. They got us right in, took great care of us, and we were back on the road in 20 minutes. We still made the college visit! Thanks Dobbs!!! The best!

Ol
Review №31

Very friendly and helpful service! Everyone I talked to was extremely nice and willing to go out of their way to help!

fa
Review №32

I have been bringing my cars to Dobbs for everything from tires to oil changes to inspections and more for over a decade now. ALWAYS GREAT SERVICE. The staff is friendly and knowledgeable. I recommend them to friends and family all the time. The location I generally visit is located in Wentzville Missouri. They really are great people.

La
Review №33

Couldnt fix our tire, but did get us a new one intime for our mini-vacation. Thank you !

La
Review №34

Great service, nice folks. Very informative.

Er
Review №35

I took my Malibu to Dobbs until she was no longer alive and now I’m taking my sweet Moon Moon (Jeep) to them as well. The guys there know their cars and are more than willing to help with any questions no matter how basic they may be. Love the team and the service, highly recommend. Also pricing is completely fair and their guaranteed parts have never let me down.

Sh
Review №36

Got me in quickly, efficient and professional. I will be using them again in the future.

Ke
Review №37

Staff was polite, and courteous. Did good work in a quick manner.

Ca
Review №38

Got emissions test done on short notice. Friendly employees. Great experience.

Ba
Review №39

Able to get a quick appointment. Friendly, efficient and courteous. Completed service on a timely fashion. Highly recommend.

Ta
Review №40

The staff at Dobbs Tire is nothing short of amazing . They took such good care of me . I appreciate them and will definitely be back

Kr
Review №41

Great, affordable, and fast service.

D
Review №42

Been at Dobbs twice. Second time my tires had to come across town but got delayed. Roger at the front desk bought me lunch for my wait. Never had anyone do that for me before! Great prices, great service, and great customer care!

Su
Review №43

I have been using this facility for 10 years. Always professional. They are honest and trustworthy. I highly recommend them!

Ro
Review №44

Really great Dobbs location. Friendly, very helpful and clean! Dropped off my car for state inspection; was told it would likely be a day or so before they could get to it — understandable, I had no appointment and I already knew they were very busy which is why I was just dropping it off. Pleasantly surprised to get a call before end of day 😊 Had my inspection done and my vehicle back before closed for day. They had a chance to work my inspection in, between waiting for parts for another customer’s vehicle, so they did. Helpful! Would definitely recommend Dobbs Tire & Auto in Wentzville.

Ed
Review №45

Very helpful and friendly staff and when an issue came up with getting the tires in the found an alternative tire and were able to keep their commitment

Sa
Review №46

Great service as always! Fast and friendly.

To
Review №47

You guys rock. I was disabled with a flat tire i took off my car. No one would put a used tire on and take the flat off. Sams dropped the ball. I called you guys and i was in and out in 20-30 mins. I was in trouble and i got help from you. Thank you.

An
Review №48

They were very courteous and professional. They didnt try to up sale me anything. They took care of my problem promptly. I will always use them for any other problems I may have in the future.

Ty
Review №49

Fast and easy. Front alignment done in 35 minutes.

Fr
Review №50

Great service super friendly and accommodating I had a blow out at 6 am and there was an associate there and ready to help!

Jo
Review №51

Great place, friendly, fair prices and they do not over sell. My 2nd set of copper tires from there. Have a problem just bring it back your covered under there house warranty. Thanks Dave at wentzville Dobbs.

Je
Review №52

Great service. I called the day before and made an appointment. They did not have the tires in stock but got them there before my appointment. 4 new tires, oil change and air filter.....less than an hour and they were super busy. Thanks guys!

Ru
Review №53

From the appointment setting, to the repair of my tire, and through the check out process, the service was friendly and efficient. I would recommend Dobb’s Tires in Wentzville!

Na
Review №54

Quick and friendly service.

Co
Review №55

20+ year customer. Usually always accommodating & reasonable! They are my go to.

Mi
Review №56

Dobbs rocks! Assumed that l would have to make an appointment but they took care of me right away.

Bi
Review №57

Friendly and courteous got me in on short notice for a oil change and got it done pretty quickly.

Ke
Review №58

Employees are very friendly and helpful, I always leave happy!

Th
Review №59

Always the Best service and price.

JD
Review №60

I made an appointment for safety and emissions inspection. They got my vehicle in quickly and were finished in less than an hour. The front desk staff were very professional and answered any additional questions I had. I will be sure to return in the future.

La
Review №61

Got an oil change took less than 20mins. Normally oil changes take 30 to 45mins.

Mi
Review №62

Dave was very friendly at both drop off and pick up, great customer service.I needed an inspection to get my tags renewed and because life happens it was last minute, they got me in and out within the day with no appointment.Appreciate a good experience and job well done.

Mi
Review №63

Great service! Fast and Easy!

ju
Review №64

Called me for each detail of my service and fixed my tire and did a rotation for free! love this place

Ro
Review №65

My regular garage could not get me in for a few days for a tire repair. Called Dobbs in Wentzville, Justin told me to bring it in early and I dropped it off on my way to work. They fixed it by mid afternoon. Thank you folks.

Va
Review №66

Every employee had a great attitude and amazing customer service. Rob was extremely helpful and caring. He went out of his way to give the best service possible and made sure all of our needs were met.

Je
Review №67

The gentlemen rob who helped me was very personable and kept me updated while I was waiting! They did a great job and were quick and efficient.

Ev
Review №68

We are so very appreciative what Dobbs did as we were getting ready to go home to Fl. We got to the car, and great, the battery died. Got a jump and drove to Dobbs. Car is running, and battery was replaced in minutes thanks to the great service. A service rep called Bo suggests tires look worn for our long trip, and so on went the new tires. We have used Dobbs before, and We say THANK YOU for great service and great employees.

ch
Review №69

Just need to use common sense when handling customers at the front desk. I waited in line to pick up vehicle. No problem. I get to front of line, ask to pay for service and get vehicle, employee gets paperwork and then says, just 1 minute, as he proceeds to take over the customer who is already being addressed by another employee who is attempting to ring up a gift card and cant figure it out. Ummm, what! Thats not how its done. You can offer suggestions to the other employee while youre ringing up my ticket, you can simply ask the other customer to standby while you finish my transaction (which ultimately took about 30secs) and then assist that customer. But you dont stop in the middle of a transaction, walk away from the customer in front of you, and help someone who is already being helped. Terrible service

Ch
Review №70

Thanks to the guys at Dobbs in Wentzville, MO, today for getting me back on the road with safe tires after having a goose egg in my tire. They got me in and out so quick Im very thankful!

Ji
Review №71

Took car in, requested synthetic oil change and radiator flush.Technician called saying my brakes were ok but I should change out my cabin filters which were dirty!...would cost $59.00. I asked if he had removed wheels to look at brakes...he said he had...I know he didnt because I have lock lugs on all wheels. I told him I can replace cabin filters myself..I ordered for $18.00. They did do the oil change and radiator flush, but forgot to apply a $15.00 coupon for synthetic oil change. This change should be good for 10,000 miles, but sticker they placed on car windshield recommended 3,000 miles. Another customer there the same day had wanted his rear tires checked due to low pressure but front tires were checked instead...he received a refund, taking car somewhere else.Wont be going back anytime soon....

Ch
Review №72

Great price on nice tires. Dropped car off and was done next day. Easy process and more then satisfied.

Ar
Review №73

They said 45-1 hr for emissions test. They got it done in 25 minutes!! Super friendly as usual. We always bring our vehicles to the Wentzville location. Thanks Dobbs

Pe
Review №74

Dave and his team are quick, tidy and honest people that are willing to accommodate flexible schedules. The customer service was genuine and they were a pleasure to visit for an oil change and tail light repair! Ill be back.

Da
Review №75

Super quick service, reasonable price, super courteous

Ro
Review №76

I was out running errands with my wife and realized I forgot to schedule an appointment to get an emissions inspection for her car. It was mid afternoon and I just knew I was expecting to have to wait a few days for an appointment time to be available. To my surprise they were able to get me in at 4:30 (about 75 minutes from the time I had called). My wife & I pulled in around 4:20 & signed. “Rob” the attendant was very friendly & courteous.I was a little bored waiting for my wife’s car to be ready. So, I was browsing the tire displays at the store l. My 2nd car is coming up due on a new set of tires. Rob was on the phone with another customer who was inquiring about tires. Rob was very knowledgeable about the various options in tires & described in detail to the customer on the phone. When Rob was done with the phone call I asked him about tire pricing for my second vehicle. He had given me two options on the specific brand of tire I was interested in. There was a variation available in the model tire & I inquired what the differences were. Rob told me he was not sure, & offered to find out for me. I told him he really didn’t have to because I was just “killing time “ while we waited for the inspection on our vehicle to be done. I told him I wasn’t going to buy the tires anyway for another few months. I went back to the waiting area & sat with my wife. As I waited I heard Rob ask another employee information on the tires. I thought it was awesome that he took the time to find out. 15-20 minutes after my wife and I had initially arrived the car the inspection had been completed & we were on our way home. I was amazed at the great customer service we received at this location. Every time I have gone the service was excellent & my wait times have always been very reasonable. I’m coming back to Dobbs this summer when it’s time for that new set of tires. This is my third time servicing my vehicle.

ev
Review №77

Always good customer service!

ra
Review №78

They had what needed when I needed it and didn’t waste time getting it done.

Mi
Review №79

The staff at the Dobbs Tire and Auto in Wentzville Missouri were wonderful. I had a blowout on the interstate and I was towed to their shop. They got me in immediately when they opened and I was in and out in under an hour. They were so very courteous and professional. I greatly appreciate their service!

De
Review №80

Clean pleasant office and the most wonderful place to do business ! Competitive price for the job and quick too ! I’ll be back !

Re
Review №81

Called because my tire got a giant nail in it on my way to Indianapolis from KC, they said they would help, and it was really close to closing time.Had my dog with me in 90+ degree weather, they were very nice to let her hangout inside.Happy car/dog owner & cool puppy.Thank you guys.

Fr
Review №82

Got me in right away great staff great mechanics treated like gold should be sixs stars

Br
Review №83

Quick service and fair prices.

Gv
Review №84

I was driving cross-country and ended up with a nail in my tire. I pulled into this Dobbs location and have never had a more positive experience at a service center in my life. The front desk staff knew exact what needed to be done with my warranty, the service tech literally grabbed my keys 10 minutes after I pulled in and had the tire replaced in less than 30 minutes. I had 6 hours left to drive to make an appointment 2 states away and was sure Id have to reschedule. Not the case. Id come back here in a heartbeat. Thanks guys!

De
Review №85

Appointment was on time and service was completed in less than 45 minutes. Filter and oil change completed to my satisfaction.

To
Review №86

Had a tire blow out traveling East on 70. The team at Dobbs got us in right away and helped us get back on the road. They were friendly, helpful, and great overall. I hope to not need their services again but if I did, I’d definitely go back! Thank you!!

Mi
Review №87

Absolutely the best service that I’ve ever received when having service done on my vehicle. When I initially called about getting new tires, I spoke with Roger who was very helpful and informative. I scheduled a time to come in and drove up to have my tires installed. When I arrived, they were extremely busy, and customers were crowded into the store. Due to the crowd, I decided to head back home and planned to call to arrange another time. Before I could even call to change the time, Roger was calling me to make sure I was still coming for my appointment. After explaining my hesitation with the crowded store, he offered to personally come to my house and pick up/drop off my car. He did exactly that, and returned my car with the new tires installed in significantly less time than he had estimated. I’ve always found it difficult to find a polite and helpful person when having service done on my vehicle. Roger was not only polite and helpful, but he went way above and beyond any expectation that I had. Thank you Roger and Dobb’s for your awesome service!

Go
Review №88

Always very helpful and polite! The best place for great service and kind people!

Ca
Review №89

Very friendly and fast. Found a coupon for me to use for my oil change.

Lo
Review №90

Took my mustang in for safety and emissions. Dave was my service rep. He was very friendly and my car was ready before promised. I have used this Dobbs for years and always great service😃

Da
Review №91

Emissions Inspection. Did what they said they’d do in a timely manner.

Ca
Review №92

Quick and efficient. All the men were really nice and didn’t mind the noise of me and my 3 kiddos in the waiting room.

Ro
Review №93

This is my second experience with Dobbs in Wentzville. Both visits I have received excellent customer service. Would recommend using Dobbs for tire and auto service.

Su
Review №94

Great job and deal replacing 4 tires.

Ka
Review №95

Fantastic service, friendly people!

Am
Review №96

Excellent service, very friendly team!

Ha
Review №97

Fast and courteous service!

Tr
Review №98

Busy place, but worth the wait... listened to my issue. Spoke with me about my opinion, and asked follow up questions so that I actually felt heard. Problem could have been much larger, but the issue was the minor one suspected... and I came back to a minor bill... appreciate their honesty, and willingness to listen and explain.Returned back for tires for my sons car... took care of us quickly, and found a coupon for $200... I know with them close by hell actually come by for the maintenance, and their customer service makes time to see to his needs.Within the next two weeks I came back for tires on my car before the coupons expired... who can pass up $200 back? I needed new wheels though that wouldnt come back until after the coupon expired... they ran the bill through on time for the rebate and called me back for my new set up within the next week... car looks and feels great. The location is always humming but they make sure youre taken care of properly.

Ga
Review №99

Check to ensure everything is done correctly the first time. Lets just say they dropped the ball in my first experience with them.

Ga
Review №100

Got my truck inspected here, great place. Everyone that works there needs to get a raise.

Information
6 Photos
100 Comments
4.5 Rating
  • Address:1986 Wentzville Pkwy, Wentzville, MO 63385, United States
  • Site:http://gotodobbs.com/locations/wentzville/
  • Phone:+1 636-332-2590
Categories
  • Tire shop
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car battery store
  • Muffler shop
  • Oil change service
  • Transmission shop
  • Vehicle inspection
  • Wheel alignment service
Working hours
  • Monday:7am–6pm
  • Tuesday:7am–6pm
  • Wednesday:7am–6pm
  • Thursday:7am–5pm
  • Friday:Closed
  • Saturday:7am–6pm
  • Sunday:7am–6pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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